Drake
Health, Wellness and Fitness, 2-9 employees
“Easily Customisable.”
Pros
I appreciate that the content and visuals on the EMR forms and templates may be readily modified.
Cons
Because the training content is only available in video format, its difficult to get answers to specific how to queries after watching the courses.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Garry
Health, Wellness and Fitness, 10-49 employees
“Outstanding Tool.”
Pros
With AestheticsPro scheduling by the employee, room, and device helps to avoid scheduling mistakes.
Cons
It would be ideal if lab integration became a possibility.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Jerry
Medical Practice, 1-10 employees
Less than 6 months
“Overall software review”
Pros
It is a comprehensive solution that offers all the necessary functionality I was seeking.
Cons
Deployment and setup could be improved by providing a PDF setup manual in addition to videos. A written reference manual would be very useful.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
6
Kristi
Medical Practice, 11-50 employees
Less than 6 months
“Onboarding Review”
Pros
We are in the early stages of using the EMR system but I love the ease of use and the variety of services it provides.
Cons
I haven't used it enough to identify any cons yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Grace
Medical Practice, 1-10 employees
Less than 6 months
“Owner/DNP”
Pros
As a newcomer to the software I am unable to provide a definitive opinion at this time.
Cons
The appointment and service sections could be smoother and more user-friendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Colleen
Medical Practice, 1-10 employees
More than a year
“Ease of Aesthetics Pro!”
Pros
AestheticsPro greatly simplifies my medical intakes for telehealth and aesthetics. I depend on the system daily and feel extremely comfortable using it. Surprisingly I had not fully explored all the amazing marketing features until recently. I am thrilled by the multitude of options available to reach out to patients including pre-made templates email blasts calendar reminders and much more.
Cons
Mainly experiencing IT issues seeking a solution to reduce files to 3mb.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Lauren
Medical Practice, 1-10 employees
Less than 6 months
“Aesthetic Pro Onboarding/Software Review”
Pros
The ability to schedule multiple services on an online booking calendar for patients is incredibly helpful.
Cons
I would like the ability to create our own treatment templates. The system feels limited in providing various options for these templates. Some forms require organized tables for patient data input which is currently not possible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Amy
Medical Practice, 50-99 employees
“Record keeping has been made quite simple with AestheticPro.”
Pros
With AestheticsPro, rewards tracking keeps track of patient referrals and the efficacy of marketing efforts.
Cons
Im new to this software and havent found a con yet.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Harrison
Health, Wellness and Fitness, 2-9 employees
“Satisfied Customer”
Pros
Since it helps handle the medical, financial, and marketing elements of the firm, I am really satisfied with this wonderfully comprehensive software.
Cons
The software glitches and stops sometimes but its nothing too major.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Justine
Medical Practice, 1-10 employees
Less than a year
“Excellent training”
Pros
The product is easy to use and with proper learning one can excel.
Cons
Constantly learning to feel competent can be challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lesley
Medical Practice, 1-10 employees
More than a year
“Easy to navigate and amazing customer service”
Pros
The customer service is exceptional with prompt responses from the support team. Our representative is knowledgeable and communicates effectively. The employees are friendly and helpful. The system itself is user-friendly.
Cons
Requiring multiple upgrades to access different features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Larson
Medical Practice, 50-99 employees
“AestheticsPro Review”
Pros
AestheticsPro helps us track the effectiveness of our marketing initiatives with ease. Reports are also easy to make.
Cons
None,so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
cristen
Not Specified, 1-10 employees
Less than 6 months
“training”
Pros
The software is easy to use and the support is wonderful. Tickets are promptly addressed and the one-on-one training is appreciated.
Cons
I haven't encountered any issues yet as I've only been here for a week.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Jasmin
Medical Practice, 1-10 employees
More than a year
“The Good the Bad & the Ugly!”
Pros
The smooth functioning of the software's connection with bill pay is a significant positive.
Cons
The software is not very user-friendly and dealing with WP was extremely difficult. I wish there were more options for merchant vendors at that time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Christopher
Cosmetics, 1-10 employees
Less than a year
“for New Medical Spa”
Pros
The calendar and invoicing features are notable.
Cons
Two-way text messaging with patients is needed to improve the conversion rate for scheduling and treating their services.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Jackie
Medical Practice, 1-10 employees
More than a year
“Aesthetic Pro Review”
Pros
My staff greatly appreciates the user-friendly nature of the software. It is easy to learn.
Cons
Reporting lacks valuable information necessary for a functioning business. Despite reporting the issue to IT multiple times there have been no updates or improvements.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Rose
Medical Practice, 1-10 employees
More than a year
“Aesthetics Pro user experience”
Pros
Its extensive functionality eliminates the need for multiple software solutions.
Cons
Integration with Canadian systems is lacking including payment processing options text messaging e-commerce connectivity and inventory management. Patient navigation of the patient portal is challenging. More templates for email marketing with refreshed graphics and modern designs are needed.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Tania
Cosmetics, 1-10 employees
Less than 6 months
“Tania Ritchie's review”
Pros
The software's appearance and ease of use are appealing. The content is also satisfactory.
Cons
Overwhelming amount of information especially when starting off.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Delcine
Not Specified, 1-10 employees
Less than 6 months
“AestheticsPro User”
Pros
It is highly user-friendly and the support provided since implementation has been excellent.
Cons
I am too new to provide feedback at this time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Shane
Alternative Medicine, 1-10 employees
Less than 6 months
“Great start”
Pros
I learned most of it by exploring and watching videos.
Cons
Implementing E-docs can be confusing with small windows to view client notes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10