AestheticsPro Reviews

Pros

upgrade from pen and paper.

Cons

not user friendly at all.

Pros

The ease of use and excellent customer service have been remarkable so far.

Cons

Integration of lab and diagnostic testing options would be beneficial.

Pros

Dealing with documentation and practice management has been a breeze.

Cons

The process of inputting everything into the program takes a considerable amount of time.

Pros

The software's user-friendly interface and the ease of finding answers to questions as they arise are commendable. The support has been outstanding with timely responses to queries. The 30-minute training session with customer support team was enjoyable and informative covering all my questions after six weeks of system utilization. I highly recommend trying the system compiling non-urgent questions and participating in the 30-minute follow-up training for a comprehensive understanding. Overall I am extremely satisfied with the system and the service provided.

Cons

The desire for percentage discounts to be applied line by line allowing for multiple percentage discounts on different items is expressed. Additionally concerns are raised about the time sensitivity of the Clover device linked to Aesthetics Pro hoping for a smoother integration that facilitates easier payment attachment to invoices. These suggestions aim to enhance the software's flexibility in handling discounts and streamline the payment process for improved user experience.

Pros

It offers the ability to use it for both spa and medical purposes including e-prescribe functionality.

Cons

The setup process with ePrescribe and overall ease of use are highlighted.

Pros

I'm uncertain but I see potential in the various options offered by the software program.

Cons

Immediate assistance is needed when facing critical issues and the reliance on ticket submission or leaving messages can be inconvenient. The importance of responsive customer service is emphasized.

Pros

the training staff is very helpful.

Cons

I just wish it had a 24-hour clock.

Pros

Having over 400 preloaded patient forms and consents is fantastic streamlining the onboarding process with on-demand training videos.

Cons

As a new user it's too early to determine any cons with the EMR system.

Pros

The system is easy to use complemented by informative support videos and training sessions.

Cons

The abundance of information and learning curve are acknowledged with optimism about retaining all the tips and tricks.

Pros

The appointment booking is clear and the E-Record and E-sign features are very good.

Cons

The calendar page's limitation which displays all employees regardless of their working status is identified as an inconvenience. Additionally confusion arises in commission calculations for discounted packages as it is based on the actual package value rather than the selling price. Challenges with the redemption report's inability to display the value of redeemed treatments are highlighted impacting statistical analysis and accounting tasks. These specific issues are brought to attention for potential improvements in functionality and user experience.

Pros

Kiosk mode and the E-record creator are standout features.

Cons

No cons have been encountered while using AestheticsPro thus far.

Pros

It effectively automates and stores important client information in the cloud making it easy for MDs to sign off on charts.

Cons

Automation limitations are disappointing and a representative's promise to convey specifics about automation requests is noted.

Pros

This system's numerous useful features facilitate smooth daily business operations and record-keeping. The ability for clients to fill out forms before appointments is a huge time-saver.

Cons

While generally positive there are expectations for future features to further enhance the system's capabilities.

Pros

Everything about this software is fantastic.

Cons

Learning everything is acknowledged as a bit challenging but efforts are being made.

Pros

It's intuitive great for scheduling and addresses many of the services we provide.

Cons

Challenges with order creation phone-friendliness and glitches in paperless intake forms are pointed out.

Pros

The ease of use and 34-hour support system are highly appreciated.

Cons

Current satisfaction is expressed with no identified issues.

Pros

it has everything you need in one place.

Cons

some things need for people to have full access to the software and I am reluctant in giving my staff that amount of control.

Pros

We appreciate the similarity of Aesthetics Pro to our previous software Aesthetics Pro used five years ago. The enhancements since then are highly beneficial and efficient making our transition smoother and more advantageous.

Cons

A desire for lab integration as an option is mentioned.

Pros

Easy to learn and use.

Cons

Enhanced system automation for follow-up messages is requested allowing for specific messages after each visit.

Pros

A good amount of features with a clear layout and self-explanatory tasks.

Cons

Customizable marketing tools are sought and concerns about additional fees for text confirmations are raised.