AestheticsPro Reviews

“FnP”

Pros

The support we received was excellent and the software's ease of use made it effortless to integrate into our daily practice.

Cons

The separation between e-prescribing and document uploading has been challenging to begin with.

“5 Star Review For AestheticsPro Software for My Spa”

Pros

The software is easy to use and complies with HIPPARCHUS regulations. The electronic records are up to date.

Cons

The Support pop-up should stop appearing once the ticket is closed. It blocks the bottom view of the screen and is printed on reports from that screen.

“First onboard training”

Pros

It is still too early to make a definitive judgment as we have only had the software for five months and have not yet implemented it.

Cons

It would be helpful to have the option to display only the practitioners who are working on the schedule as seeing everyone can be overwhelming on the day calendar.

“Best software with best price!”

Pros

Very comprehensible software for the staff and even for patients. Training staff has been a painless process. Implementation process has been very adaptable. Robust features provide accuracy which helps the business productivity.

Cons

They can work on their UI interface.

“Excellent E-record configuration”

Pros

E-record and clients portal are the best features. Double booking feature and automatic time setting for each procedure really helps in streamlining the workflow.

Cons

File sizes, sometimes, creates an issue.

“Review for Onboarding Training”

Pros

Scheduling is easy and user-friendly.

Cons

The administrative back end can become more confusing as there are multiple ways to perform different tasks. Additional training may be required.

“I love Aesthetic Pro”

Pros

The layout is clean and navigation is effortless.

Cons

It's frustrating not being able to immediately contact support when I'm stuck.

“Company Founder”

Pros

The ticketing system is highly responsive allowing me to submit issues and receive resolutions through an efficient internal support system. If a resolution is not initially provided my exceptional Account Manager Brittany Rubidoux personally follows up to ensure my needs are met. She truly goes above and beyond to provide the best support.

Cons

I haven't encountered any issues yet. The software was developed years ago and the team has done an excellent job considering client needs and ensuring ease of use. Learning the software involves diving in and exploring over 30 short videos that explain each component in detail.

“Solution to our workload!”

Pros

It is highly efficient and it has reduced our workload to half. Its navigation system is extremely easy. It is all in one software and i recommend using it.

Cons

They should introduce bulk import option.

“Launching My practice with Aesthetic Pro!”

Pros

A very smooth running software which facilitates medical, financial and marketing leads. Track files, records and email marketing really ups the game. Pop up services for quick conversations and report sending are my favorite features. Highly recommended!

Cons

Training module only includes video format. Luckily their customer service is always available for quick solutions.

“Good Spa Software”

Pros

The text features and the ability to email consent forms to patients are noteworthy.

Cons

Rescheduling appointments is not as easy as with other software and switching between calendars and days could be improved. Customized reports cannot be generated.

“Review Feb 31”

Pros

The convenience and simplicity are excellent.

Cons

The need for manual entries is a significant drawback.

“Thank you!”

Pros

It was easy to learn allowing me to progress quickly.

Cons

Certain tasks require an extra step compared to others such as follow-up contact after appointments.

“Great!”

Pros

The software seems user-friendly and easy to learn. I am excited to start working with it.

Cons

I haven't had a chance to use the system yet so I can't determine what I like the least about it.

“I resent having to fill this out”

Pros

Mostly spontaneous and intuitive!

Cons

Some features are not easily implementable.

“Love AestheticsPro”

Pros

The service is fantastic with supportive IT. The software is up to date and user-friendly.

Cons

I have no complaints; I love everything about the system.

“had a great experience”

Pros

it tracks products and services used by clients which is very helpful.

Cons

there is no app for iOS

“Brand new user w/a little IT experience”

Pros

The software offers robust features and options. The quality behind it appears to be excellent. The backend system support has been fabulous with friendly staff.

Cons

At this point I haven't encountered any specific issues but it seems to be very useful.

“Overwhelming and Time Consuming”

Pros

Having options to store information generate reports and centralize digital paperwork for clients is a significant advantage.

Cons

The system requires clients to do all the work. Personally I would prefer paying an onboarding fee to have someone else input all the information accurately. Many systems can transfer items without such complications and extra work. As a result I am unable to use the system because it is taking me a lot of time to convert everything into the new system.

“Too Glitchy to be Useful”

Pros

Scheduling and billing are great. However editing and uploading intake forms can be challenging.

Cons

The software is too glitchy to be useful; it has numerous bugs.