AestheticsPro Reviews

“Tech support knowledge”

Pros

All essential features for managing inventory medical records marketing scheduling and reports are consolidated. The new e-record creator is particularly loved.

Cons

Criticisms include the lack of available text marketing non-editable text reminders and a less user-friendly client portal.

“AestheticPro is amazing”

Pros

In various instances when reaching out to support for different issues I've had the privilege of working with one support team member and she is truly awesome. Her depth of knowledge is commendable and when she doesn't have an immediate answer she consistently follows through by creating a ticket with more information. she is not only sweet and personable but also demonstrates genuine enjoyment in her role and working with people. She has been a blessing exhibiting patience kindness thoroughness and professionalism. She goes above and beyond and her exceptional qualities make Aesthetics Pro stand out. I cannot express enough gratitude for her outstanding work!

Cons

Various suggestions for improvements such as credit card balance ease of use with forms and calendar and clearer appointments on the calendar page are mentioned.

“Too expensive”

Pros

The software offers a variety of e-record forms and detailed patient reports.

Cons

Criticisms include high costs for Canadian conversion and the absence of a mobile app.

“Thanks for being available to help”

Pros

Integration of pay marketing and medical records along with online accessibility monthly subscriptions and no need for downloads are highlighted.

Cons

Suggestions for pre-loading settings integration with more payment processing companies and improvements in the E-Record are made.

“Very please”

Pros

Switching from PatientNow the software is found to be user-friendly and preferable.

Cons

Overall satisfaction is expressed with friendly staff and no reported cons.

“Getting the most out of AP software”

Pros

While addressing many needs there are some inadequacies in syncing with AP. The customer service team actively seeks solutions as AP enhances its interface.

Cons

Limited API interface with merchant service systems is noted as a drawback.

“AP is a lifesaver/ timesaver”

Pros

Ease-of-use online training and contact with representatives are appreciated features.

Cons

The software's extensive functions pose challenges in discovering and utilizing them fully.

“New Aesthetics Pro user”

Pros

Electronic medical records and patient record forms are significant benefits.

Cons

The user expressed dissatisfaction with the calendar layout finding it challenging to navigate and lacking the ability to display the entire week's appointments on a single screen. Additionally they highlighted the absence of a simplified alert system for online appointment bookings which they consider counterproductive.

“Customer Support is Amazing”

Pros

This software proves incredibly easy to use serving as the perfect "All in one" business management tool. The exceptional support quality. Her vast knowledge swift responses and personable approach make her a true gem. Their customer support is a blessing offering thorough guidance and making the support experience reassuring. Her consistent professionalism and kindness set a high standard for customer service. Aesthetics Pro is made even more worthwhile due to customer support teams exceptional support.

Cons

The desire for editable and customizable E-Configuration forms is expressed.

“I like it so far”

Pros

The E Records and the digital rewards system are liked features.

Cons

Challenges in creating packages for products and forming custom forms are mentioned.

“Review”

Pros

It's easy to use and implement in a new practice.

Cons

Some aspects of service mapping are noted as confusing.

“Great with everything except Membership and Subscription Reports”

Pros

The new layout makes it fairly easy to use.

Cons

Suggestions are made for improved reports regarding actual charges and labeling of memberships/subscriptions.

“First review. new clients”

Pros

Easy payments ease of learning and the ability to use our logo are highlighted.

Cons

The user mentioned that the software is easy to use and allows for convenient payment processing. Learning to navigate the system is straightforward and the ability to incorporate their logo adds a personalized touch to their business operations.

“Review”

Pros

Access to forms booking CRM sales etc. is convenient.

Cons

Criticisms include lengthy training videos with a preference for categorically organized content.

“HIGHLY RECOMMENDED!!!”

Pros

Easy to use with many great features for the practice.

Cons

Challenges in learning and time consumption are acknowledged balanced with positive feedback.

“Review”

Pros

The summary page provides a quick view of all appointments a feature appreciated.

Cons

A desire for more customization functions is expressed.

“Great product!”

Pros

The software offers many useful and unique features noted as positive.

Cons

Accessibility improvements and quick keys/symbols for features are suggested.

“Worst Software Company I have ever used”

Pros

Unfortunately there are no pros to this software and it is not recommended.

Cons

Criticisms include the lack of file conversion assistance and a somewhat lengthy process for converting business files.

“Review”

Pros

The availability of easy online support and the system's ability to track invoices and employee payments are positive aspects.

Cons

Initial challenges in setting up confirmation texts and emails are mentioned.

“Great service”

Pros

Initial usage of the service has been positive.

Cons

No dislikes reported with ongoing exploration of features.