“Very easy and beginner friendly”

Pros

it is very easy to use. overall I would say it is beginner-friendly which is a huge plus. I also really like the pop-up notes feature.

Cons

the software can be a bit buggy at times but I still like using it overall!

“way too easy to navigate platform”

Pros

The platform is very easy to navigate, you can practically learn how to use it just by exploring the interface on your own.

Cons

I feel like it could use some improvements especially in messaging clients and not letting me delete certain items when I need to.

“Reliable tool with quick service responses”

Pros

It is a reliable and user-friendly system with a customer service team that provides quick responses.

Cons

It frequently has glitches or fails to load properly. The automatic logout also happens much too quickly.

“knowledgeable but frustrating quote system”

Pros

The support team is fantastic, they're both incredibly knowledgeable and genuinely helpful. They've provided me with excellent assistance every step of the way.

Cons

My main frustration is that you cannot delete individual items from a quote before turning it into a final invoice.

“Simple for clients to book”

Pros

My favorite feature is how simple it is for clients to book their own appointments.

Cons

So far I have not come across anything that bothers me about the system.

“great cloud access”

Pros

The best thing about AestheticsPro is its accessibility. I can log in from any computer or phone at any time without dealing with servers or database updates.

Cons

One of the biggest issue I have found is that opening different practice locations in separate browser tabs causes a glitch, showing the same location's schedule on all tabs.

“Simple to use system”

Pros

AestheticsPro system is incredibly simple to use as it was easy to find our way around.

Cons

I cannot set up different appointment time blocks for in-office visits versus out of office events on client calendars which is a limitation.

“All in one system”

Pros

I love this all in one system that includes templates and handles all our billing needs.

Cons

For now I don't have any feedback since I have only logged in a couple times for a quick look around.

“Everything I want in a platform”

Pros

Managing the platform was simple and the system itself was not complicated to use.

Cons

The cost was a bit beyond my budget as a new practice but I plan to return once my business grows.

“Easy to operate with excellent support”

Pros

The platform is easy to operate and I love the fact that it comes with excellent support.

Cons

I have not discovered anything I dislike about it yet.

“User friendly with fantastic service”

Pros

I really like how user-friendly the software is and how quickly we were able to get started. Also the fantastic service from the entire team is something amaizng.

Cons

Honestly I have not come across any problems so far and I am confident customer support will be happy to assist if anything comes up.

“meticulous attention to detail and support”

Pros

One thing I love is their thorough approach and the patience they take to explain every function clearly.

Cons

I genuinely don't have any criticisms of the company.

“Always available support team”

Pros

The best part about it is how the support team is always available to assist with any questions or issues I have!

Cons

Well I am still in the early phases of using it, so I have not found any downsides yet.

“Offers huge range of functions !”

Pros

This platform offers a huge range of functions for my business and they are constantly rolling out new and improved features.

Cons

It would be helpful to have real-time access to the training team for quick questions, along with two 30 minute support sessions included each month.

“Not the one I would like to recommend”

Pros

My first impression was that the design is very visually appealing.

Cons

The IT support was condescending and made me feel incompetent. Plus I found the platform awkward to use, so I eventually hired someone to implement my own templates. Now that they are uploaded, anyone in the system can access them.

“great on desktop”

Pros

Getting around in the program has been not an issue.

Cons

I noticed that it is much simpler to use on a desktop computer compared to a tablet.

“Simple to use with great templates”

Pros

It is both simple to use and easy to navigate. Plus the marketing section has some great templates that make communicating with patients effortless.

Cons

umm I consistently run into problems with photo storage and cannot upload most of my images.

“user friendly system”

Pros

The thing I like most about AestheticsPro is how incredibly easy it is to use.

Cons

I'd love to see more flexibility for customizing reports and setting up appointment types.

“Amazing service and helpful training”

Pros

AestheticsPro customer service has been amazing, the training was very helpful and the recorded sessions are even better for refreshing my memory later on.

Cons

There is a lot to learn but I guess thats only because the platform is so feature-rich.

“A good user friendly product”

Pros

Overall it is a good, user-friendly product. However the system update from a few months ago still has a few kinks that need to be resolved.

Cons

I sometimes worry about the systems reliability when it comes to accurately saving charting data.