What Doctors Are Saying: Real Agility EHR Reviews from Healthcare Professionals

“Practice Manager

Pros

Easy to learn and navigate, with robust security features.

Cons

Navigating the work list to find the next patient can be time-consuming.

“Great Training

Pros

The training was top-notch, combining online modules with one-on-one sessions.

Cons

I have not found a way to delete or correct billed claims once entered into the system, which seems irreversible.

“Mixed experiences

Pros

The software is aesthetically pleasing and user-friendly, making documentation and scheduling a breeze.

Cons

The glitches following the recent update have been frustrating. I wish we could revert to the previous system before the migration.

“ReDoc Software

Pros

Very user-friendly software with responsive tech support. Plus, the ability to work remotely is a big plus.

Cons

Latency issues have been the only problems I have encountered.

“Good once you get used to it

Pros

Pre-written templates make documentation faster and more accurate, reminding me of what needs to be included in each note.

Cons

Tailoring goal templates to individual patients for personalization can be challenging.

“Ease of use

Pros

While easy to use, it did not offer as many benefits as WebPT, so I made the switch.

Cons

There are not as many perks with this software, and it exhibited some bugs toward the end of our usage also being online-only posed challenges.

“Rehab Optima Review

Pros

Easy to use, with a wide range of reports and excellent support. It keeps me informed of updates regularly and integrates seamlessly with other systems.

Cons

Like any software, occasional glitches occur, and it can be slow at times. Lately, there have been issues with ClinSign alerting physicians to sign off on tasks.

“Makes Documentation Easier

Pros

As a PRN Speech Language Pathologist I appreciate the time-saving templates for documentation also helps me track my hours and schedule.

Cons

I experiences glitches during login and data synchronization before clocking out, which must be completed before leaving work. The sync process can be time-consuming.

“Billing

Pros

Billing software is user-friendly, and financial reports are easy to understand. It has sped up our weekly payment posting process.

Cons

Payment adjustments can sometimes be confusing to navigate.

“rigid

Pros

Checkbox options speed up the documentation process, which is fantastic.

Cons

I am not fond of the limited availability of phrases and the absence of advanced medical explanations to customize using checkboxes or similar tools.

“User Friendly

Pros

This software is incredibly user-friendly across all devices, making documentation a breeze for clinicians.

Cons

Since the latest update in April 2019, I've had issues with this software. Resolving these issues has been challenging, and it seems the update was implemented before addressing its quirks.

“Terrible experience

Pros

Keeping track of benefit periods and recertifications is a breeze with this software.

Cons

there is much room for improvement with this software. However, we are hopeful that an upcoming update will address some of these issues.

“User friendly

Pros

Their Navigating between tabs is easy and user-friendly.

Cons

Updating care plans is only possible within nurse notes, which feels restrictive.

“Great Product!

Pros

it is Efficient, user-friendly, and always up-to-date.

Cons

the software is slow to save data, resulting in what my staff humorously refers to as the "spinning wheel of death."

“Overall satisfied

Pros

The abundance of checkboxes makes it effortless for me to mark things off.

Cons

I find it burdensome having to constantly address and readdress numerous areas with each note.

“Reviewing software Advice

Pros

I am quite fond of this software. I believe it will greatly improve upon what we currently use.

Cons

The training session was quite disappointing. The speaker assumed we were already familiar with the system, and many features did not function properly during testing. It would have been more effective to start with a few points in an actual setting for a few days. Additionally, the lack of user-friendly handouts made it challenging to train the rest of the team.

“Optima software review

Pros

When scheduling my patients, I find the time cared feature invaluable.

Cons

One drawback is the absence of a copy and paste feature, which becomes inconvenient when trying to reference previous notes while working on a daily note.

“Very easy to use

Pros

I love the program's colorful interface, making it easy to find what I need. The organized tabs resemble a paper chart, which simplifies things for our complex hospice work.

Cons

There are numerous steps involved in transitioning a patient to admitted status.

“Great for therapy

Pros

Therapy providers like me find integrating this product into our EHR seamless.

Cons

I receive an overwhelming amount of marketing emails every week. If the focus shifted more towards improving the system rather than marketing, I'd definitely rate it higher.

“Excellent Support

Pros

Figuring out this software was easy and I love alot of options it offers!

Cons

I notice a few glitches in the system, but they're so minor that they hardly bother me.