Amazing Charts Reviews

“My experience with Amazing Charts

Pros

Overall, it's been a positive experience. While there have been a few bumps along the way, the system works well.

Cons

Gantt charts are easy to manage but full project management scheduling can get a little complicated sometimes. It's definitely more involved, especially with bigger projects but it's manageable with the right tools.

“Faulty, no help, be ready for fees

Pros

The software makes charting easy and it'd be great if it actually worked as advertised.

Cons

There are several significant issues with the software. Basic features like printing patient medical records for subpoenas or having diagnosis codes appear on orders and automatically attach to charts dont work as expected. Pricing negotiations can lead to unexpected charges, and customer service is practically nonexistent. The software has fundamental flaws and missing functionalities. Customer support often dismisses issues, labeling them as low priority with no clear resolution timeline.

“Amazing Chart: boosting EHR productivity

Pros

Amazing Chart has grown a lot because it can handle many parts of patient care. It helps with keeping track of health records, managing people's health and other important tasks. It also works well with other systems, like lab results. One of the great features is how it helps manage appointments, making sure patients don't have to wait long. It also sends reminders and lets you change schedules when needed, helping to keep everything running smoothly for both patients and doctors.

Cons

It does a great job with customer service monitoring, offering all the essential features to keep things running smoothly and ensure quick service. However, the platform could definitely use some improvements in usability, particularly with the interface's appearance, simplicity and visual elements. It could be a lot more user-friendly with a cleaner design.

“Budget-friendly EHR with full features

Pros

I work in a mid-sized specialty clinic on a tight budget since COVID and Amazing Chart has been a great fit for us. It gives us all the essential EHR features we need without the expensive extras that other "leading" platforms tend to throw in. It's been reliable and efficient, so we really don't need to look anywhere else.

Cons

Their online tutorials on official channels are outdated and confusing.

“Cheaper than most EMRs

Pros

It's definitely a budget-friendly EMR option and after reading all the reviews, I decided to go for the subscription. It gives us pretty much everything we need for charting without all the unnecessary technical fluff that other programs sometimes add. It's simple, effective and doesn't break the bank.

Cons

I’ve got a bone to pick with customer service – what’s up with occasional rudeness? It helps, though, that the troubleshooting manuals/tutorials on the site make these encounters very brief and often unnecessary.

“Meets our expectations!

Pros

One thing I love about Amazing Charts EMR is how customizable it is based on your skill level. If you're comfortable with the software, you can create more advanced templates and handle more complex tasks. But for beginners, it's easy to keep things simple and you can even use voice recognition software to cut down on typing and focus more on your patients. It makes the whole process smoother!

Cons

I like the fact that less clicking is involved in the system, but as soon as we get new upgrades; we need to re-customize and adjust it so that we don’t spend more time charting.

“All you need in one

Pros

I have been using a server-based system with Amazing Charts. I have changed several EMR systems over the years and found this one to be the best in terms of reporting as well as ease of use. The best feature is that you can open multiple windows at the same time. Amazing Charts has a large pool of pharmacies in its system which is great for my patients. I like the fact that it can be integrated with other software, for example, a dictation one.

Cons

If they could focus on the basics such as different font styles and color coding. The letter writer could be improved.

“Happy to be customers

Pros

The best thing about this software is that it is not overly priced like others in the market. The pricing is decent for the features it offers. The decision support feature is outstanding I must say.

Cons

Even though customer support responds right away on chat, they never ever pick up any calls which is quite confusing.

“Secure remote access

Pros

I’ve used 4 EMRs up till now, this one gives us remote access. It is cloud-based so it helps us access information from anywhere at any time on the go.

Cons

It is not interactive like those big EMRs like EPIC etc.

“Easy, but needs better service

Pros

When it functions properly, the software is easy to use and comes at an affordable price.

Cons

Unfortunately, the customer service provided for this software is severely lacking. Despite paying extra for support, there is practically no response when assistance is needed. For instance, we faced difficulties with prescribing narcotics and left multiple messages over a two-week period without any response until yesterday. Even then, the person who finally responded admitted to not being adequately trained to help us. Promised callbacks were not received, and there is no option to directly speak with a support representative. Instead, users are left with the option to leave a message and hope for a callback, which can take weeks to materialize. Additionally, the chat room feature is consistently unavailable, further complicating the support process.

“Incredibly User-Friendly

Pros

It is very easy to use for managing the practice. I especially like the layout they have used for the chart.

Cons

The e-prescription portal does not let us input certain formulas.

“Issues fully resolved

Pros

It is connected to all the existing systems. I was able to get all my payments cleared.

Cons

It had a lot of issues before but they listened and came through with the update. Impressive work.

“Convenient to use

Pros

I appreciate the fact that the Amazing Charts EMR system is cost-effective and simple to use. Its also simple to teach new staff how to use it. Its also possible to run it on a local server.

Cons

Working fine for us since day one.

“Good performance overall

Pros

It gets the job done, it's easy for me to use and the tech support is usually really knowledgeable. I couldn't ask for much more in terms of reliability!

Cons

The system sometimes glitches but thats about it.

“Meeting our needs perfectly

Pros

It is reasonably priced and performs admirably. I have already set it up in two workplaces as well.

Cons

I don't have any complaints on my end.

“Customer service needs work

Pros

 Its quite simple to use and I like how the chart is laid up.

Cons

We dont require help until there are issues with licenses, but support is lacking.

“Enjoyed using amazing charts

Pros

It has been an incredible experience with Amazing Charts. The flow of the chart is also excellent.

Cons

There is nothing bad to say about the software.

“Truly phenomenal!

Pros

Documenting patient visits is so easy with Amazing Charts. It's connected to lab testing services, so all the reports get automatically uploaded to the patient files, saving me so much time and effort.

Cons

Their customer support is not perfect and they need to decrease the waiting time as well.

“Unmatched in quality

Pros

This is one of the easiest software I have used so far. It is very user-friendly and there is a lot of simplicity in it. You can get things done without a lot of clicking.

Cons

The upgrades take a while to download.

“Works for PAs too

Pros

It is a very handy software. We can read notes on there with no trouble. I can find the information I need by clicking on the relevant tab.

Cons

It is a bit expensive if you want the full experience

“Support is lacking

Pros

I like that the system is user-friendly, with simple navigation and operation.

Cons

Ive never been able to get through to their customer service department.

“Best out of the four I have used

Pros

It is cloud-based so you can access from anywhere. The patient charts and other documentation is comprehensive.

Cons

It does not integrate with our billing software.

“Customer support

Pros

It started out great and was a software we could afford for our small practice

Cons

They continue to downgrade every year. You have to pay extra for customer support and even then you never get a callback.

“Affordable, dependable and easy to use EHR

Pros

Effortless. It is easy to train new employees on it. Capacity to run it off a nearby server. Chart stream is smooth

Cons

Nothing negative to say about the software. Lacks support.

“Amazing Charts

Pros

It begun out in 2007 to be almost family doctor hones being able to manage and utilize an item simply were a portion of a group of clients. Their benefit of having an item to back the solo doctor hone feels like as in the event that it is getting minimized each other.

Cons

Extra expenses for the support thats not continuously available. Even if you have got urgent needs theres a voicemail framework and you are doing not know on the off chance that or when your call will be returned. Reoccurring issues with the program when not utilizing their coordinates stage.

“Unsatisfactory Customer Service

Pros

It is a cloud-based software and also inexpensive.

Cons

I am not at all satisfied with the tech support. We started using this software almost one year back and despite a lot of promises we still dont have an account manager. Apart from this, they take forever to answer our complaints.

“Economical and Accessible

Pros

Smooth chart flow. It is cost-effective and easy to use. Not at all hard to train new employees to use Amazing Charts

Cons

Nothing unfavorable but the customer support can still improve

“Easy to access

Pros

It is really easy to get the information you need and besides this, the software is cloud based.

Cons

Amazing Charts does not interact with other big softwares like EPIC.

“Too slow

Pros

The customer service is nice.

Cons

It is useless. The system is very slow and the promises they made, in the beginning, were all false promises.

“Full marks to this software

Pros

The ability to get in and out of scheduling to clinical was very helpful. Patient planning has also become very easy with the help of this software.

Cons

Communication is not as good as I thought would be. The software can use an update in this area.

“Very good

Pros

I have used several software for EMR and this one is hands down the best.

Cons

patient emailing needs work.

“TOO SLOW

Pros

The customer service is great. The prescription feature worked really well.

Cons

Extremely slow. Even though the features might be nice but its way too slow so giving up is the only option left.

“One of the best EHR software

Pros

Amazing chart functions super well. It is very easy to navigate and it gets all your tasks done with a lot less effort than usual. The features are very good.

Cons

Customer support is pathetic. They are getting worse as time is passing by. Highly disappointed.

“Efficient and Affordable

Pros

If you are looking for good software with excellent features and decent pricing, the Amazing chart is the one for you. Very friendly user interface.

Cons

No negative remarks. I really like it.

“1/10

Pros

It is a very easy software to navigate and some features are good.

Cons

The current version is way too bad. Its not meeting any of our demands. Support takes way too long to respond. It has gotten quite expensive over time.

“Not the best choice

Pros

There isnt much that I like about this EMR software.

Cons

Communication and patient management is difficult. It is not as easy to navigate as other EHR software.

“very bad experience

Pros

No pros I can think of.

Cons

Their IT support can help only half the time, the other half you are on your own.

“You NEED this software

Pros

The best integrated EHR software youll ever find. Very user friendly and charting is pretty simple.

Cons

Overall, it is more pricey than other EHR software offering the same features.

“Very bad customer support experience

Pros

It is very easy to navigate through.

Cons

Our physician passed away and we did not hire a new one hence did not pay the software a physician fee. We mainly use the software to retrieve old files for legal matters but it crashes so often and causes so many issues. When we complain, there is no one ready to help us because if the physician passes away well then you are on your own!

“We have enjoyed our experience.

Pros

I like that it is linked to the Immunization registry; makes things easier.

Cons

I do not like their customer support, they are incredibly unhelpful.

“very simple

Pros

it is simple and user friendly.

Cons

the character limit when booking appointments.

“so good

Pros

easy to learn and use.

Cons

took a little while adjusting to it

“Not a good choice

Pros

None.

Cons

The interface doesn’t seem to have a connection, including my billing department. The support they provide is poor. Their solutions to problems aren’t solutions at all. Only 50% of the time they actually solve something. The system is pretty slow and unreliable. It stops all my work and slows me down during work when it’s not connecting.

“Simple EHR

Pros

This EHR system is user-friendly and simple to understand and use. Everything is very direct and whatever you need could be found easily on it. Booking appointments through the system is quick and easy. I work as a receptionist for my clinic, and this system is very helpful especially when working with patients. I really appreciate it.

Cons

While booking appointments usually we have to write the reason for the patients’ appointments and there is a limit to how much text we can add. The system isn’t really appealing even though it is simple. It also has a wait time for it when you log in.

“Amazing Charts

Pros

It is very easy for you to use, it is very easy for your staff to use and it is inexpensive.

Cons

no complaints

“Billing

Pros

I don’t really think I can actually point out anything that was good about it.

Cons

I did not like it. It is not user-friendly. There is nothing exceptional in this software. The patient demographics didn’t flow to the other parts of the software.

“New updates frequently

Pros

I enjoy new updates as it helps the system with getting more advanced and compete with the latest requirements of the industry. Amazing Charts EMR is up-to-date with all the certifications. The upgrades are easy to perform for even a novice. Their training team taught us well so we do our own customization and should we ever face any problem, we rely on their customer service to help us.

Cons

Customer support must be prompt in getting back to us.

“representing data is easy

Pros

It is amazing how I am able to represent complex data in such an easy way on the system. The look and feel of the system are very professional. Charts are loaded in real-time which is very helpful. The offline feature of the application is superb. We use this tool extensively and it has helped us a lot.

Cons

It can be a lot better if they integrate more options in the share feature of the software.

“Simply the Best

Pros

The system is easy to navigate and the overall workflow is smooth and user-friendly that everyone in our staff learned the system very quickly. The new internees were able to pick up the system and start using it without any supervision in no time. Amazing Charts EMR is truly one of its kind. It is registered with all the regulations and has all kinds of certifications necessary for me and my practice to run without any trouble.

Cons

None so far. Perhaps enhance the outlook of the scheduler a bit.

“Long-standing customer

Pros

I have been with Amazing Charts for 8+ years now and I can safely say that I have enjoyed using this software for my practice. EMR is brilliantly designed and is very intuitive. It is equipped with all the ICD 10 codes which makes it easier for me to bill since I mostly see tertiary referrals with unusual conditions. My EMR does what it needs to do so I can focus on my patients and not charting my notes.

Cons

There aren’t any cons per se and if I ever get stuck somewhere; the customer support staff helps me solve any confusion.