softwareAmerican Well Reviews
4 Reviews
Overall Rating
3.8
4 Reviews
Rating Distribution
5
(2)
4
(0)
3
(1)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
3.8
4 Reviews
Rating Distribution
5
(2)
4
(0)
3
(1)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Filters
Specialty
Provider Size
Time Used
Like this Platform the most of the four that I use
Like this Platform the most of the four that I use
Pros
I find it userfriendly with convenient access to phone support.
Cons
Its a minor inconvenience having to input the patients name and date of birth and navigate through multiple windows to schedule the next appointment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brother Bernard
Mental Health Care, 1-10 employees
More than a year
Oct 01, 2022
Great product
Great product
Pros
The interface is straightforward with builtin translation features.
Cons
The connection frequently drops when using endpoints.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Pouria
Mental Health Care, 51-100 employees
Less than 6 months
Apr 03, 2020
Telepsych
Telepsych
Pros
It offers versatility in connecting through various means.
Cons
There are instances of poor sound quality or complete lack of sound.
Ease of use
5
Value for money
8
Customer Support
7
Functionality
8
DANILYNn
Hospital & Health Care, 500+ employees
Less than 6 months
Apr 01, 2020
Very easy to use
Very easy to use
Pros
I appreciate its simplicity in setting up on my home computer and making remote calls to other locations. Its very easy to use.
Cons
I really wish I could utilize it more and earlier! It enables me to effortlessly communicate with patients and families as required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mar
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 01, 2020
Filters
Like this Platform the most of the four that I use
Like this Platform the most of the four that I use
Pros
I find it userfriendly with convenient access to phone support.
Cons
Its a minor inconvenience having to input the patients name and date of birth and navigate through multiple windows to schedule the next appointment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brother Bernard
Mental Health Care, 1-10 employees
More than a year
Oct 01, 2022
Great product
Great product
Pros
The interface is straightforward with builtin translation features.
Cons
The connection frequently drops when using endpoints.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Pouria
Mental Health Care, 51-100 employees
Less than 6 months
Apr 03, 2020
Telepsych
Telepsych
Pros
It offers versatility in connecting through various means.
Cons
There are instances of poor sound quality or complete lack of sound.
Ease of use
5
Value for money
8
Customer Support
7
Functionality
8
DANILYNn
Hospital & Health Care, 500+ employees
Less than 6 months
Apr 01, 2020
Very easy to use
Very easy to use
Pros
I appreciate its simplicity in setting up on my home computer and making remote calls to other locations. Its very easy to use.
Cons
I really wish I could utilize it more and earlier! It enables me to effortlessly communicate with patients and families as required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mar
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 01, 2020