softwareAmerican Well
4 Reviews
Struggling with extending quality care beyond your healthcare facility's walls? American Well software empowers seamless, secure, and convenient telehealth consultations, transcending geographical barriers. Unlock patient access, trim wait times, and foster engagement. Aspire to bridge the care gap? Check out this American Well review now!
American Well Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
What Is American Well Software?
Overview
American Well software, also called “Amwell,” is a cloud-based telehealth support tool that enables medical facilities to deliver high-quality hybrid care anytime and from any place. The platform goes beyond conventional telemedicine practices to provide an efficient digital care ecosystem that combines automated, in-person, and virtual care. The key features of Amwell include telemedicine, reporting and analytics, patient portal, and appointment scheduling among others.
What Is American Well Software Best For?
The software is recognized due to its flagship telemedicine feature that enables seamless patient care through secure virtual consultations. Healthcare providers can connect with patients remotely and offer convenient access to medical expertise. The HIPAA-compliant video calls help patients engage in real-time discussions with care providers, leading to higher patient engagement and less travel burden.
American Well Software Pricing
American Well Software Integrations
The vendor has not disclosed its third-party integrations.
How Does American Well Software Work?
Get the hang of using American Well software with these steps:
- Sign in with your generated username (or registered email) and password
- Access all available features, tools, and modules from the software dashboard
- Set appointments quickly and easily as per your patients’ convenience
- Engage in a secure video consultation, to discuss patient's illnesses, concerns, and treatment options
- Prescribe medications electronically and enable patients to access them conveniently through their preferred pharmacies
- Easily update patient records, prescribe follow-up appointments, and record session details through Amwell’s comprehensive documentation and note-taking tools
Who Is American Well Software For?
American Well caters to a wide range of medical stakeholders, including:
- Healthcare providers (physicians, specialists, and other professionals offering telemedicine services)
- Healthcare organization (hospitals, clinics, and medical practices aiming to implement virtual care options and enhance patient engagement)
- Patients (individuals seeking convenient and accessible medical consultations from the comfort of their homes)
Is American Well Software Right For You?
American Well offers a compelling solution for healthcare providers or organizations aiming to enhance patient care and accessibility. With its telehealth feature, you can address patient pain points related to travel, wait times, and scheduling conflicts. Furthermore, the user-friendly American Well Converge platform increases the efficiency of your hybrid care model.
Additionally, this platform facilitates expanded patient reach, particularly for remote populations. This is why American Well is trusted by the likes of Cabell Huntington Hospital, El Camino Hospital, LMH Health, and Highmark Health among others. In case you have more concerns about using the software, call us at (661) 384-7070 for more guidance.
American Well Software Pricing Plans
Personalized Amwell pricing plans would be in accordance with the size and requirements of your facility.
American Well Features
The American Well telehealth feature, together with a virtual waiting room, enables secure virtual consultations between patients and health care providers irrespective of each other’s location. With it, you can bypass the need for in-person visits and deliver efficient care (diagnoses, treatment recommendations, prescription management, etc.) through high-quality video calls.
This feature facilitates patient engagement by providing them a secure online platform. You can schedule virtual appointments, access real-time patient data, and communicate with care providers. It promotes streamlined communication and enables patients to play an active role in their health management through complete medical history access.
Amwell enables patient self-scheduling which lets them book virtual medical consultations effortlessly. It lets patients choose their preferred dates and times for doctor scheduling, streamlining the entire process. That leads to enhanced patient-provider interactions for better healthcare delivery.
This feature provides comprehensive insights about your practice. You can use it to track digital consultation metrics, patient engagement analytics, and other relevant outcomes for data-backed decision-making. You can also generate customizable reports to assess performance, optimize workflows, and boost the quality of your online care services.
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Top Recommendation Software
Pros and Cons of American Well
Pros
- Secure and convenient virtual consultations
- Efficient prescription management and follow-up care
- User-friendly interface accessible through multiple devices
- Increased patient engagement, according to multiple Amwell reviews
Cons
- No free trial or fee version
- Steep learning curve, as per some American Well reviews
- Sometimes the call suffers from poor sound quality
American Well Reviews
Overall Rating
3.8
4 Reviews
Rating Distribution
5
(2)
4
(0)
3
(1)
2
(1)
1
(0)
Share your experience
Overall Rating
3.8
4 Reviews
Rating Distribution
5
2
4
0
3
1
2
1
1
0
Share your experience
Frequently Asked Questions
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