
APTA Connect Reviews
Total 7 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars57%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Susan
Not Specified, 51-100 employees
“Excellent support team
Pros
The Notes have been improved and now have a more polished look, which makes them much easier to read and understand.
Cons
We've encountered some issues with our interfaces, but we understand that this is a work in progress.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Lisa
Medical Practice, 11-50 employees
“Could be better
Pros
It has so many useful features and I can customize it to fit my needs. It's endorsed by the APTA, so I know it gets regular updates for documentation and coding. I also like that I can choose to self-host it or have Cedaron host it, depending on my budget and IT needs.
Cons
The system lacks an integrated billing software component and requires interface integration with billing software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Kereen
Medical Practice, 11-50 employees
“Good product
Pros
I really appreciate how comprehensive the content is and the availability of outcome surveys is definitely a standout feature.
Cons
We've faced challenges with customer support follow-up and found forms difficult to create or specialize.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Rich
Medical Practice, 11-50 employees
“Minor limitations
Pros
I love how easy it is to customize the user interface and reports, making it much easier to use.
Cons
The application is not cloud-based, is relatively expensive and would require a new server for continued use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
Not Specified, N/A employees
“Beginner-friendly & helpful
Pros
I found the software easy to use, with simple navigation and smooth communication with other APTA members.
Cons
There were no issues or complaints with the software; it was incredibly user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevon
Not Specified, N/A employees
“Reliable for OT & Speech Therapy
Pros
This amazing connectivity tool has really improved communication between us occupational therapists (OT) and speech therapists. It helps us share knowledge, exchange treatment methods, and stay engaged in ongoing education, which has been incredibly valuable.
Cons
I haven't encountered any significant issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dillon
Not Specified, N/A employees
“Smart EMR for Rehab
Pros
It is truly exceptional when it comes to integrating with our hospital's EHR, billing, and patient medical records in our outpatient clinic. It gives us an EMR designed specifically for rehabilitation, with alotof tools for physical, occupational and speech therapists. The seamless communication with our main hospital system is a huge benefit. Plus, the automated processes have saved a lot of time for both therapists and staff.
Cons
No drawbacks were noted in my experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9