softwareAPTA Connect Software Reviews
10 Reviews
Overall Rating
4.2
10 Reviews
Rating Distribution
5
(4)
4
(4)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
10 Reviews
Rating Distribution
5
(4)
4
(4)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Great Customer Service
Great Customer Service
Pros
The notes have been improved and are now more legible.
Cons
It appears that our interfaces are experiencing some difficulties. I understand that this is still a project that is being developed.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Susan
Accounting, 51-200 employees employees
Dec 12, 2018
Great Customer Service
Great Customer Service
Pros
The notes appear more visually appealing and are simpler to comprehend.
Cons
We're experiencing issues with our interfaces, but I understand that it's a work in progress.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Susan
Accounting, 51-100 employees
Less than a year
Dec 11, 2018
PT
PT
Pros
The content is comprehensive, including outcome surveys.
Cons
Creating or customizing forms can be challenging, and the follow-up from customer support is lacking.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
6
Kereen
Health, Wellness and Fitness,, 11-50 employees
Less than a year
Sep 19, 2018
No Perfect System
No Perfect System
Pros
The system offers extensive features, to the extent that decisions need to be made about what and how much to report, as it's impossible for any PT to fill out all fields while still providing quality patient care. It boasts numerous customizable functions to meet individual needs. Additionally, its endorsement by the APTA ensures timely changes concerning required documentation and coding edits, which is reassuring for professional staff. Moreover, it offers flexibility in terms of self-hosting or being hosted by Cedaron, depending on IT capabilities and budget.
Cons
The system lacks a billing software component and requires integration with billing software via an interface, making it not fully integrated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lisa
Medical Practice, 11-50 employees
More than a year
Sep 15, 2018
No Perfect System
No Perfect System
Pros
Cons
The cannot be considered fully integrated as it lacks a billing software component. An interface must be used to integrate it with billing software.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Lisa
Medical Practice, 11-50 employees employees
Sep 12, 2018
APTP Reviews
APTP Reviews
Pros
Comprehensiveness of content Outcome surveys
Cons
Creating customer support follow-up forms can be challenging.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Kereen
Health, Wellness and Fitness, 11-50 employees employees
Sep 12, 2018
Minimal Shortcomings
Minimal Shortcomings
Pros
Customizing the user interface and reports is easy for end users.
Cons
The software not being cloud-based and relatively expensive would have necessitated getting a new server to continue with Connect.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Rich
Health, Wellness and Fitness,, 11-50 employees
More than a year
Aug 21, 2018
Minimal Shortcomings
Minimal Shortcomings
Pros
The user interface and reports can be easily customized by the end-user.
Cons
Connect requires a new server and is relatively expensive compared to cloud-based applications.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Rich
Health, Wellness and Fitness, 11-50 employees employees
Aug 12, 2018
Easy to use and helpful
Easy to use and helpful
Pros
The system was user-friendly and intuitive, allowing me to quickly locate the information I needed and communicate with other APTA members.
Cons
The software was easy to use and I never encountered any issues or complaints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Alexandra
N/A, N/A employees
Apr 12, 2018
Easy to use and helpful
Easy to use and helpful
Pros
It was user-friendly, with easy access to desired information and the ability to connect with other APTA members.
Cons
I didn't encounter any issues with the software, and I never received any complaints because it was so straightforward to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
N/A, N/A employees
Less than 6 months
Apr 02, 2018
Filters
Great Customer Service
Great Customer Service
Pros
The notes have been improved and are now more legible.
Cons
It appears that our interfaces are experiencing some difficulties. I understand that this is still a project that is being developed.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Susan
Accounting, 51-200 employees employees
Dec 12, 2018
Great Customer Service
Great Customer Service
Pros
The notes appear more visually appealing and are simpler to comprehend.
Cons
We're experiencing issues with our interfaces, but I understand that it's a work in progress.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Susan
Accounting, 51-100 employees
Less than a year
Dec 11, 2018
PT
PT
Pros
The content is comprehensive, including outcome surveys.
Cons
Creating or customizing forms can be challenging, and the follow-up from customer support is lacking.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
6
Kereen
Health, Wellness and Fitness,, 11-50 employees
Less than a year
Sep 19, 2018
No Perfect System
No Perfect System
Pros
The system offers extensive features, to the extent that decisions need to be made about what and how much to report, as it's impossible for any PT to fill out all fields while still providing quality patient care. It boasts numerous customizable functions to meet individual needs. Additionally, its endorsement by the APTA ensures timely changes concerning required documentation and coding edits, which is reassuring for professional staff. Moreover, it offers flexibility in terms of self-hosting or being hosted by Cedaron, depending on IT capabilities and budget.
Cons
The system lacks a billing software component and requires integration with billing software via an interface, making it not fully integrated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lisa
Medical Practice, 11-50 employees
More than a year
Sep 15, 2018
No Perfect System
No Perfect System
Pros
Cons
The cannot be considered fully integrated as it lacks a billing software component. An interface must be used to integrate it with billing software.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Lisa
Medical Practice, 11-50 employees employees
Sep 12, 2018
APTP Reviews
APTP Reviews
Pros
Comprehensiveness of content Outcome surveys
Cons
Creating customer support follow-up forms can be challenging.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Kereen
Health, Wellness and Fitness, 11-50 employees employees
Sep 12, 2018
Minimal Shortcomings
Minimal Shortcomings
Pros
Customizing the user interface and reports is easy for end users.
Cons
The software not being cloud-based and relatively expensive would have necessitated getting a new server to continue with Connect.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Rich
Health, Wellness and Fitness,, 11-50 employees
More than a year
Aug 21, 2018
Minimal Shortcomings
Minimal Shortcomings
Pros
The user interface and reports can be easily customized by the end-user.
Cons
Connect requires a new server and is relatively expensive compared to cloud-based applications.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Rich
Health, Wellness and Fitness, 11-50 employees employees
Aug 12, 2018
Easy to use and helpful
Easy to use and helpful
Pros
The system was user-friendly and intuitive, allowing me to quickly locate the information I needed and communicate with other APTA members.
Cons
The software was easy to use and I never encountered any issues or complaints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Alexandra
N/A, N/A employees
Apr 12, 2018
Easy to use and helpful
Easy to use and helpful
Pros
It was user-friendly, with easy access to desired information and the ability to connect with other APTA members.
Cons
I didn't encounter any issues with the software, and I never received any complaints because it was so straightforward to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
N/A, N/A employees
Less than 6 months
Apr 02, 2018