Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

57%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Susan

Not Specified, 51-100 employees

5.0
December 2018

Excellent support team

Pros

The Notes have been improved and now have a more polished look, which makes them much easier to read and understand.

Cons

We've encountered some issues with our interfaces, but we understand that this is a work in progress.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

L

Lisa

Medical Practice, 11-50 employees

4.0
September 2018

Could be better

Pros

It has so many useful features and I can customize it to fit my needs. It's endorsed by the APTA, so I know it gets regular updates for documentation and coding. I also like that I can choose to self-host it or have Cedaron host it, depending on my budget and IT needs.

Cons

The system lacks an integrated billing software component and requires interface integration with billing software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

K

Kereen

Medical Practice, 11-50 employees

4.0
September 2018

Good product

Pros

I really appreciate how comprehensive the content is and the availability of outcome surveys is definitely a standout feature.

Cons

We've faced challenges with customer support follow-up and found forms difficult to create or specialize.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

R

Rich

Medical Practice, 11-50 employees

4.0
August 2018

Minor limitations

Pros

I love how easy it is to customize the user interface and reports, making it much easier to use.

Cons

The application is not cloud-based, is relatively expensive and would require a new server for continued use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexandra

Not Specified, N/A employees

5.0
April 2018

Beginner-friendly & helpful

Pros

I found the software easy to use, with simple navigation and smooth communication with other APTA members.

Cons

There were no issues or complaints with the software; it was incredibly user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevon

Not Specified, N/A employees

4.0
April 2018

Reliable for OT & Speech Therapy

Pros

This amazing connectivity tool has really improved communication between us occupational therapists (OT) and speech therapists. It helps us share knowledge, exchange treatment methods, and stay engaged in ongoing education, which has been incredibly valuable.

Cons

I haven't encountered any significant issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dillon

Not Specified, N/A employees

5.0
January 2017

Smart EMR for Rehab

Pros

It is truly exceptional when it comes to integrating with our hospital's EHR, billing, and patient medical records in our outpatient clinic. It gives us an EMR designed specifically for rehabilitation, with alotof tools for physical, occupational and speech therapists. The seamless communication with our main hospital system is a huge benefit. Plus, the automated processes have saved a lot of time for both therapists and staff.

Cons

No drawbacks were noted in my experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9