Robert
Medical Practice, 1-10 employees
“Bad ”
Pros
My doctor uses it.
Cons
It has a terrible website for patients.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
3
Jill
The Healthy Woman, 11-50 employees
“I like it”
Pros
It is so easy to use and has a lot of useful functions.
Cons
Sometimes appointments are under another providers name completely.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Stephen
Pediatric Associates of Greater Salem, 51-100 employees
“It is pretty nice”
Pros
The company responds to issues very quickly.
Cons
The software is not tailor-made for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Barry
RestorixHealth, 1-10 employees
“Meets standards”
Pros
The design is very modern.
Cons
It has a lot of issues with functionality.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Beth
Ridge Foot and Ankle Associates, 11-50 employees
“Runs in the other direction”
Pros
I have nothing good to say
Cons
It is very bad because no portal for patients and it also is very bad with claim filing.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
4
Colleen
BoulderCentre for Orthopedics, 51-100 employees
“It isnt bad”
Pros
It has made collection claims so easy.
Cons
Collector and Communicator insurance card copy is not communicated to one another.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Richard
Richard A. Stanley, DPM, 1-10 employees
“I dont mind it”
Pros
Reduced my cost for extra employees.
Cons
It is expensive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Alexander
CATG, 51-100 employees
“Cheap option”
Pros
Okay, it isnt cheap but it is cheaper than most.
Cons
It crashes several times a day.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Kathy
Kathy Alvarez MD. LLC - Partners in Wellness, 1-10 employees
“Easy to use”
Pros
Like I said it is easy to use.
Cons
you have to update it constantly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Kelly
Memorial Hospital, 51-100 employees
“Athena ”
Pros
It is easy to use and the templates are nice.
Cons
It is expensive and bad tech support from what I hear.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Diego
Borinquen health care center, 101-500 employees
“Satisfied ”
Pros
It helps make sense of raw data.
Cons
Some features are confusing.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Keith
The Medical Center at Ocean Reef, Inc, 11-50 employees
“I have been using it for a while”
Pros
I have been using it for years now and enjoy the flexibility it offers me.
Cons
Sometimes community made suggestions are ignored.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
N Lynn
Healthcare, 11-50 employees
“Nothing good to say”
Pros
If you have issues they do not help.
Cons
The vendor is completely useless.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
4
Kimberly
Main Street Pediatrics, 1-10 employees
“I would recommend it”
Pros
I like that I can customize my templates and orders.
Cons
my internet is not great so since it is a cloud-based software I have issues at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Stephanie
Hospital & Health Care, 11-50 employees
“Customer service is bad”
Pros
It updates on its own.
Cons
Customer service is incredibly bad and takes forever.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Janice
Nswhgyne, 1-10 employees
“It is pretty great”
Pros
I like the photo capture feature very innovative.
Cons
I wish it would show problems at the end of the encounter with the relevant ICD code.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Heather
David Fivenson, MD, Dermatology, PLLC, 1-10 employees
“We love it”
Pros
The customer support is great.
Cons
We liked it always.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Kristi
Big Horn Hospital Association, 51-100 employees
“Athena issues”
Pros
It is a user-friendly software.
Cons
I have noticed patient safety issues with the pharmacy-related functions!
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
4
Kathleen
Kathleen v. CaldwellLombardi, LLC, 1-10 employees
“Useless app”
Pros
I have nothing good to say.
Cons
It does not have a patient-facing app that patients can use!
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
3
David
Trinity Medical Associates, 11-50 employees
“It knows me inside out”
Pros
They said the product is intuitive but I had no idea how much so! It knows my needs before I do.
Cons
It sometimes has issues with MAC.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9