Access patient records on the go with athenaOne, a comprehensive mobile solution for healthcare providers. It offers real-time features for appointment scheduling, prescription management, and patient records, making it a valuable tool for healthcare practitioners delivering quality care anytime, anywhere. Dive in to learn about its features.  

athenaOne EHR Mobile App Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What is athenaOne?

Overview

athenaOne is a cloud-based medical software suite owned by an American healthcare company called AthenaHealth which integrates electronic health records (EHR), medical billing tools, revenue cycle management (RCM), and medical practice management. As a mobile app solution, medical professionals will be able to carry out patient engagement and care coordination while on the go with athenaOne.  

What is athenaOne best for?

athenaOne is known for its ability to deliver high-quality patient and provider experiences, increase clinical efficiency and optimize financial performance.

The software's features and services allow doctors to deliver high-quality care to patients through efficient and optimized workflows. Healthcare professionals benefit from athenaOne’s all-in-one platform for managing clinical inboxes, daily schedules, and document exams. They will be able to generate customized, filterable reports and compare KPIs to similar practices in the 150,000 athenaNet network.

In addition, patients can use athenaOne’s patient portal to review appointment scheduling, sign forms, pay bills, and view appointment history. These reminders can be delivered via phone, text message, or email.

athenaOne Cost

athenaOne offers two Pricing models, percent-based and encounter-based under its parent healthcare company Athenahealth. With its percent-based model, your team will pay a certain percentage of its monthly collections to use the Athenahealth software.
athenaOne offers a Free Demo upon request. Athenahealth offers a customized quote based on their specific needs, with users reporting a starting price of $140 per month. EHR pricing is typically based on cost-per-physician per month, billed annually, with additional administrative accounts.

athenaOne Integrations

athenaOne offers integrations with a range of practice management platforms, healthcare compliance software, and patient engagement software, including 

How does athenaOne Work?

To get started, you can sign up for a free Athenahealth account on your Web internet browser, or download the user-friendly athenaOne mobile app for iPhone and iPad by logging in with existing athenaNet credentials.

Once installed, athenaOne combines network intelligence with back-office support to provide healthcare professionals with comprehensive, real-time patient data on the go. The software’s appointment view displays all patient billing info and includes A/B testing tools that determine the best way to remind patients of appointments.

The functionality of the platform’s homepage lets users access daily schedules in a single click to better manage their daily appointment schedules and improve their work-life balance. Customized patient charts are available to help providers document or prep for visits.

Who is athenaOne For? 

athenaOne is a widely-used medical software used by patients and various healthcare companies, businesses, and enterprises. The platform is designed for industry-specific customers such as:

  • Medical professionals and doctors
  • Physician executives
  • Healthcare providers
  • Nurse practitioners
  • Clinical managers
  • Clinicians

Is athenaOne Right for You?

athenaOne is a widely-used medical and EHR software used by a range of healthcare professionals in the United States, known for its EHR, patient engagement, RCM, and appointment scheduling options. The mobile app solution empowers clinicians to practice on the go, streamline the charting process, and complete tasks quickly and efficiently, 

Many users have recommended athenaOne for the functionality of its customizable, filterable reports, as well as its easy-to-use interface and EHR features. People also found its EMR database beneficial for clinical providers in managing orders, radiology labs, schedules, and documentation.

However, some have raised concerns about its appointment scheduling feature, with users unable to select multiple days to schedule at one time on the platform.

athenaOne EHR Mobile App Features

athenaOne’s easy-to-use EHR features offer a homepage for users to manage daily patient information, orders, and incoming lab results. Healthcare providers can leverage these features through the software’s web-based EHR system athenaClinicals, where they can access patient data incorporated from outside organizations to make well-informed decisions in the moment of care.

how it worksSee How It Works

With its managed medical billing service athenaCollector, users can relieve their team of routine revenue cycle workflows and track revenue from patients at a much faster pace. athenaOne’s revenue cycle management feature is optimized for large practices, healthcare systems, and hospitals, utilizing automation tools to evaluate and perform A/R follow-up tasks.

how it worksSee How It Works

Patient interaction and engagement services revolve around athenaCommunicator, a portal providing tools designed to better strengthen patient-practice relationships. Doctors can reduce the amount of time and effort required to manage the patient population, instead encouraging patients to play an active role in managing their health and clinical information.

how it worksSee How It Works

Users can easily log into the athenaOne mobile app to access their clinical work and urgent tasks such as viewing patient records, creating and signing orders, or responding to specific patient cases. With athenaOne’s customizable workflows, users can access all macros, templates, and order sets already customized in athenaClinicals.

how it worksSee How It Works

With Telehealth, users can give patients and providers the ability to connect meaningfully and manage care through a convenient, safe, and secure alternative to office visits. Telehealth offers a seamless patient experience built on athenaNet’s email and text message communication channels, which include features such as group video conferencing, integrated billing support, and a fully-embedded solution.

how it worksSee How It Works

Pros and Cons of athenaOne EHR Mobile App

Pros

  • UI: The system is easy-to-use and has a modern interface
  • Claims Scrubbing: The scrubbing claims feature makes sure that clean claims are sent in the first place
  • Medication Management: Built-in electronic prescribing makes it easier to keep track of medications

Cons

  • Reporting: There are reporting incapabilities
  • Documentation: It is hard to find documents while on the go
  • Expensive: Additional features require charges

athenaOne EHR Mobile App Reviews

Overall Rating

3.7

163 Reviews

Rating Distribution

5

star

(42)

4

star

(66)

3

star

(30)

2

star

(11)

1

star

(14)

April 2024

Athena One review

Angela

Medical Practice

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Pros

The compact and real-time medication history feature effectively maintains accurate data records.

Cons

So far, all key features function correctly for accessing necessary records.

April 2024

AthenaOne overall review

Asif

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Pros

The portal is quite straightforward and simple to navigate.

Cons

Some on-screen formatting can be difficult to interpret at times.

April 2024

AthenaOne

Ben

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Pros

I like that Athena One is straightforward to learn, and once you get the hang of navigating the various fields, you can access all the information about our patients.

Cons

AthenaOne has many different fields and functions available. Learning everything and understanding how they can help your practice feels like a full-time job.

March 2024

User Friendly

Susan

Hospital & Health Care

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

AthenaOne frequently updates to keep up with the constant changes in healthcare. Training information is provided at each step. The best feature is the live chat function that provides real-time assistance and troubleshooting.

Cons

Getting used to the process of working claims on the back end takes some time.

March 2024

ATHENA ONE

Sherita

Medical Practice

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

I like the system's ease of use and the learning modules.

Cons

I dislike that my manager has to call to update the system with any new forms.

March 2024

AthenaOne is a Reliable solution / User friendly!!!

Daniel

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Reliable, seamless integration, intuitive, and excellent customer service.

Cons

I do not have any cons yet; it has excellent customer service.

March 2024

HIPAA Compliant and Easy to Navigate

Anonymous

Not specified

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Its ease of use and HIPAA compliance make it easy to recommend.

Cons

Nothing! This software is great to use.

March 2024

Easy to use option

LeAnne

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

The functionality is good; it is simple to use and navigate.

Cons

Sometimes the scheduling feature acts up, but overall it is reliable.

March 2024

Billing is okay, AR is not

Brandi

Medical Practice

Ease of use

8

Value for money

6

Customer Support

3

Functionality

6

Pros

Billing is fairly easy to handle and train on. Navigation is decent, but there could be some shortcuts implemented.

Cons

You pay for both the program and athena employees to handle your claims, but they lack the skills and knowledge to effectively manage the AR.

March 2024

EMR review

Michael

Hospital & Health Care

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

Pros

Ease of billing, reporting, functionality, and customer service.

Cons

The company's growth and capacity may be limited as it expands.

Frequently Asked Questions

athenaOne stands out for its comprehensive suite of features, including Electronic Health Records (EHR), Revenue Cycle Management (RCM), patient engagement tools, and robust mobile capabilities. It's designed to streamline workflows for healthcare professionals while offering a seamless patient experience.