softwareAzalea Health EHR Software Reviews
123 Reviews
Overall Rating
4.2
123 Reviews
Rating Distribution
5
(65)
4
(38)
3
(9)
2
(3)
1
(8)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
123 Reviews
Rating Distribution
5
(65)
4
(38)
3
(9)
2
(3)
1
(8)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Using Azalea for EMR
Using Azalea for EMR
Pros
Azalea presents itself as the most user-friendly charting system Ive ever encountered. Its layout is uncomplicated facilitating easy navigation. While an excess of features can overwhelm Azaleas simplicity is its standout feature.
Cons
The prescription and scheduling pages confuse me a bit especially when I need to override blocked sections.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Medical Practice, 1-10 employees
More than a year
Dec 06, 2023
Used and loved for Years
Used and loved for Years
Pros
Learning and utilizing Azalea are straightforward with numerous tutorials available for assistance as needed.
Cons
The reporting choices arent great and they need more options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
More than a year
Nov 05, 2023
First Review
First Review
Pros
The systems ease of use extends to its self-explanatory features ensuring seamless task completion.
Cons
I wish there were more billing options in the report features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diann
Hospital & Health Care, 11-50 employees
More than a year
Nov 04, 2023
suggestion of changes to make the system more user friendly
suggestion of changes to make the system more user friendly
Pros
Azaleas simplicity makes it straightforward to learn especially when compared to more intricate alternatives.
Cons
Its expensive compared to others especially when you have many providers. They should ask users for opinions to improve it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
KImberly
Medical Practice, 1-10 employees
More than a year
Oct 13, 2023
Wonderfool service
Wonderfool service
Pros
Training new employees on Azalea is simple due to its user-friendly interface.
Cons
I havent had any complaints about the system; its pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CYNTHIA
Medical Practice, 11-50 employees
More than a year
Oct 08, 2023
Keep looking for something better
Keep looking for something better
Pros
I opted for Azalea because of its USA-based operations and competitive pricing. Though slightly varied its costs remain comparable to competitors.
Cons
The setup was messy billing services were not delivered as promised and the billing person was unpleasant. They failed to fulfill their promises.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Lynn
Medical Practice, 11-50 employees
Less than 6 months
Sep 15, 2023
Azalea Health, Easy to Use
Azalea Health, Easy to Use
Pros
Azaleas ease of use extends to its seamless item retrieval and smooth toggling between systems.
Cons
Its annoying to input a code every time I sign on.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nancy
Health Wellness and Fitness, 1-10 employees
More than a year
Mar 27, 2023
Azalea Health Review
Azalea Health Review
Pros
Azalea Healths prompt responsiveness to issues and its robust RCM team enhance its usability particularly in pediatric offices.
Cons
The prescribing plug-in requires too many repetitive clicks and it should pull basic patient info like weight automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 11-50 employees
More than a year
Mar 25, 2023
Great product
Great product
Pros
Azaleas product design promotes a highly efficient workflow enhancing productivity.
Cons
It could be better streamlined to navigate through different functions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Medical Practice, 11-50 employees
Less than a year
Mar 23, 2023
Overall easy to use
Overall easy to use
Pros
A standout feature of Azalea is the ease of uploading photos and documents into patient charts.
Cons
I dont like that I cant print a daily schedule directly from Azalea.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rebecca
Hospital & Health Care, 1-10 employees
More than a year
Mar 21, 2023
Azalea
Azalea
Pros
Navigating through different apps within Azalea is effortless enhancing overall user experience.
Cons
So far there havent been any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Mar 21, 2023
azalea
azalea
Pros
Azalea works seamlessly proving to be easy to use and learn.
Cons
Some of the reports are confusing to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Health Wellness and Fitness, 11-50 employees
More than a year
Mar 19, 2023
Ease of use
Ease of use
Pros
Azaleas user-friendly design facilitates easy learning with effortless information input and retrieval within charts.
Cons
The scheduling is slow which delays our check-out process and there are too many clicks to schedule.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Medical Practice, 1-10 employees
Less than 6 months
Mar 18, 2023
Azalea Health
Azalea Health
Pros
Azaleas exceptional customer support ensures swift assistance reflecting their commitment to customer satisfaction.
Cons
Were a small practice and dont use many of the programs Azalea offers.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Hospital & Health Care, 11-50 employees
More than a year
Mar 17, 2023
review
review
Pros
Accessibility is a key strength of Azalea ensuring all office users can easily utilize its features.
Cons
I wish the pop-ups were better and tech support should have access.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Music, 11-50 employees
More than a year
Mar 16, 2023
Ease of Azalea
Ease of Azalea
Pros
Integration was smooth and training was straightforward completed within a week.
Cons
The transition of charts from GreenWay to Azalea is chaotic and hampers information retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Medical Practice, 1-10 employees
More than a year
Mar 16, 2023
Azalea review
Azalea review
Pros
This softwares high usability and self-explanatory nature make it an ideal choice for various users.
Cons
I dont have any complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 101-500 employees
More than a year
Mar 15, 2023
Azalea Review- REACH
Azalea Review- REACH
Pros
Editing charges is easy; [Sensitive content] is fantastic!
Cons
Training was subpar and the reporting features are lacking. Patient ledgers lack essential information and tracking payments proves cumbersome.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Tilda
Medical Practice, 11-50 employees
More than a year
Mar 15, 2023
EMR for Idiots
EMR for Idiots
Pros
Despite initial skepticism towards technology my experience with Azalea Health products has been transformative. Switching from paper charts Ive come to appreciate the efficiency of electronic records.
Cons
While the EMR has made my life easier computer-generated notes arent as good as my previous dictations.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sunil
Medical Practice, 11-50 employees
More than a year
Mar 14, 2023
front desk
front desk
Pros
Scheduling patients and processing payments are seamless tasks within Azalea.
Cons
Front desk cant verify pharmacy with patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
Less than a year
Mar 13, 2023
Azalea Health Review
Azalea Health Review
Pros
It effectively tracks my clients.
Cons
While the software functions adequately it lacks the user-friendliness of other systems Ive previously used exhibiting slower performance and inadequate note-taking capabilities.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
4
Susan
Mental Health Care, 51-100 employees
Less than a year
Mar 13, 2023
Need some improvements
Need some improvements
Pros
The standout feature of Azalea is its ease of use reducing the hassle compared to other EMR systems.
Cons
It has fewer features and is less user-friendly compared to other EMRs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fnu
Hospital & Health Care, 500+ employees
Less than a year
Mar 11, 2023
Great Company
Great Company
Pros
Azaleas user-friendly interface ensures staff inquiries are addressed promptly within 24 hours or less.
Cons
It would be nice to see a message preview before logging in although its not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Mental Health Care, 51-100 employees
More than a year
Mar 09, 2023
Azalea Review
Azalea Review
Pros
I appreciate how easy it is to access and navigate the software; finding what I need is straightforward.
Cons
Occasionally the system freezes up.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jamie
Medical Practice, 1-10 employees
Less than a year
Mar 08, 2023
Excellent Customer Service
Excellent Customer Service
Pros
Its highly user-friendly and new providers catch on quickly; customer service is prompt and helpful.
Cons
The price is satisfactory; however it would be preferable if the cursor automatically positioned itself where typing should commence when opening a patient search or message.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Barbara
Hospital & Health Care, 11-50 employees
More than a year
Mar 06, 2023
LPN using Azalea in a clinic.
LPN using Azalea in a clinic.
Pros
When information is entered correctly having patients full details at my fingertips is incredibly useful; it makes answering questions and follow-ups much easier than using paper.
Cons
My least preferred aspect was the immovable pop-up windows particularly when dealing with PAs under the medication tab leading to time-consuming processes.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Terri
Hospital & Health Care, 500+ employees
Less than a year
Mar 05, 2023
Azalea Payment Posting
Azalea Payment Posting
Pros
Posting payments and balancing is straightforward.
Cons
Reading accounts proves challenging likely due to my limited use of Azalea. Although Im not the primary user we intend to maintain Azalea for MAC despite operating multiple practices with various software applications.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Carole
Hospital & Health Care, 11-50 employees
More than a year
Mar 04, 2023
Great tool
Great tool
Pros
Navigation is simple; it serves as a great tool for cross-checking financial data.
Cons
One drawback is its tendency to log users out within a minute.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Claudia
Hospital & Health Care, 500+ employees
Less than a year
Mar 03, 2023
Good EHR for price�affordable
Good EHR for price�affordable
Pros
Azalea offers affordability and comprehensive coverage particularly beneficial for small privately-owned businesses seeking essential services.
Cons
It doesnt have as many features and sometimes there are issues that take a while to fix.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daphne
Hospital & Health Care, 1-10 employees
More than a year
Mar 02, 2023
Azalea Review
Azalea Review
Pros
Azaleas ease of use and straightforward design make it accessible and understandable for all users.
Cons
It can be slow sometimes especially when connections are down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishanna
Hospital & Health Care, 51-100 employees
Less than a year
Mar 02, 2023
review 3/10/23
review 3/10/23
Pros
The integration of administrative and clinical features in Azalea is a notable improvement.
Cons
There arent efficient links for clinical flow and they havent implemented recommendations to improve charting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patricia
Medical Practice, 1-10 employees
More than a year
Mar 01, 2023
Effective product for working denials - horrible for RHC payment posting
Effective product for working denials - horrible for RHC payment posting
Pros
While highly adaptable overall Azalea may present challenges for OBGYN practices due to specific needs not being fully met.
Cons
Azalea struggles with posting payments for Rural Health Clinics causing a huge problem for us with manual entries taking hundreds of extra hours.
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Geoff
Medical Practice, 500+ employees
More than a year
Mar 01, 2023
Azalea user
Azalea user
Pros
Uploading PDFs and other tasks are quick and responsive within Azalea ensuring efficient account management.
Cons
The obligatory four-year contract is impractical for my business; I wish there were shorter options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 1-10 employees
More than a year
Mar 01, 2023
Great
Great
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Reivew of Azalea
Reivew of Azalea
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
amanda
Health Wellness and Fitness, 1-10 employees
More than a year
Feb 27, 2023
Overall a good EMR
Overall a good EMR
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Stacey
Medical Practice, 11-50 employees
More than a year
Feb 25, 2023
Azalea
Azalea
Pros
Azalea is user-friendly! Navigation is a breeze.
Cons
To date I have encountered no significant dislikes regarding the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chaquetta
Accounting, 500+ employees
More than a year
Feb 23, 2023
Azalea for Billing Solutions
Azalea for Billing Solutions
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Brenda
Medical Practice, 1-10 employees
More than a year
Feb 21, 2023
Easy to use software with valueable tools
Easy to use software with valueable tools
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
Feb 18, 2023
Review from a Medical Biller/ User
Review from a Medical Biller/ User
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Krystal
Primary/Secondary Education, 1-10 employees
Less than a year
Feb 17, 2023
Easier said than done
Easier said than done
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
Feb 14, 2023
Great EHR
Great EHR
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Hospital & Health Care, 1-10 employees
More than a year
Feb 13, 2023
Azalea Health & You
Azalea Health & You
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
Feb 02, 2023
lpn review Dr Office
lpn review Dr Office
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
Feb 01, 2023
Promising service by a great company
Promising service by a great company
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Natalie
Celebration Orthopedics & sports Medicine, - employees
Nov 20, 2022
Azalea Health is an easy system to use
Azalea Health is an easy system to use
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Tasha
Phycinity PLLC, 2-10 employees employees
Jul 14, 2022
The Best!
The Best!
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sandy
ERH Healthcare, 201-500 employees employees
Jun 24, 2022
Its been great working with them
Its been great working with them
Pros
It is very convenient and you can easily look up and search for patients. The navigation is smooth and all the charts are organized and arranged according to the information.
Cons
No cons so far. It has been a great journey so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cila
SGEP, 50-99 employees
May 03, 2022
Azalea is awesome!
Azalea is awesome!
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 10-49 employees
Apr 25, 2022
Not fit for hospitals
Not fit for hospitals
Pros
Very Convenient to scan documents and add to charts.
Cons
Everything on the patient charts is segregated and a lot of the information is hidden. The billing components do not communicate and there are other bugs that slow down the system hence lowering productivity.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Christopher
Riverbed Rehabilitation Center, 50-99 employees
Apr 05, 2022
Filters
Using Azalea for EMR
Using Azalea for EMR
Pros
Azalea presents itself as the most user-friendly charting system Ive ever encountered. Its layout is uncomplicated facilitating easy navigation. While an excess of features can overwhelm Azaleas simplicity is its standout feature.
Cons
The prescription and scheduling pages confuse me a bit especially when I need to override blocked sections.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Medical Practice, 1-10 employees
More than a year
Dec 06, 2023
Used and loved for Years
Used and loved for Years
Pros
Learning and utilizing Azalea are straightforward with numerous tutorials available for assistance as needed.
Cons
The reporting choices arent great and they need more options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
More than a year
Nov 05, 2023
First Review
First Review
Pros
The systems ease of use extends to its self-explanatory features ensuring seamless task completion.
Cons
I wish there were more billing options in the report features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diann
Hospital & Health Care, 11-50 employees
More than a year
Nov 04, 2023
suggestion of changes to make the system more user friendly
suggestion of changes to make the system more user friendly
Pros
Azaleas simplicity makes it straightforward to learn especially when compared to more intricate alternatives.
Cons
Its expensive compared to others especially when you have many providers. They should ask users for opinions to improve it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
KImberly
Medical Practice, 1-10 employees
More than a year
Oct 13, 2023
Wonderfool service
Wonderfool service
Pros
Training new employees on Azalea is simple due to its user-friendly interface.
Cons
I havent had any complaints about the system; its pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CYNTHIA
Medical Practice, 11-50 employees
More than a year
Oct 08, 2023
Keep looking for something better
Keep looking for something better
Pros
I opted for Azalea because of its USA-based operations and competitive pricing. Though slightly varied its costs remain comparable to competitors.
Cons
The setup was messy billing services were not delivered as promised and the billing person was unpleasant. They failed to fulfill their promises.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Lynn
Medical Practice, 11-50 employees
Less than 6 months
Sep 15, 2023
Azalea Health, Easy to Use
Azalea Health, Easy to Use
Pros
Azaleas ease of use extends to its seamless item retrieval and smooth toggling between systems.
Cons
Its annoying to input a code every time I sign on.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nancy
Health Wellness and Fitness, 1-10 employees
More than a year
Mar 27, 2023
Azalea Health Review
Azalea Health Review
Pros
Azalea Healths prompt responsiveness to issues and its robust RCM team enhance its usability particularly in pediatric offices.
Cons
The prescribing plug-in requires too many repetitive clicks and it should pull basic patient info like weight automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 11-50 employees
More than a year
Mar 25, 2023
Great product
Great product
Pros
Azaleas product design promotes a highly efficient workflow enhancing productivity.
Cons
It could be better streamlined to navigate through different functions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Medical Practice, 11-50 employees
Less than a year
Mar 23, 2023
Overall easy to use
Overall easy to use
Pros
A standout feature of Azalea is the ease of uploading photos and documents into patient charts.
Cons
I dont like that I cant print a daily schedule directly from Azalea.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rebecca
Hospital & Health Care, 1-10 employees
More than a year
Mar 21, 2023
Azalea
Azalea
Pros
Navigating through different apps within Azalea is effortless enhancing overall user experience.
Cons
So far there havent been any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Mar 21, 2023
azalea
azalea
Pros
Azalea works seamlessly proving to be easy to use and learn.
Cons
Some of the reports are confusing to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Health Wellness and Fitness, 11-50 employees
More than a year
Mar 19, 2023
Ease of use
Ease of use
Pros
Azaleas user-friendly design facilitates easy learning with effortless information input and retrieval within charts.
Cons
The scheduling is slow which delays our check-out process and there are too many clicks to schedule.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Medical Practice, 1-10 employees
Less than 6 months
Mar 18, 2023
Azalea Health
Azalea Health
Pros
Azaleas exceptional customer support ensures swift assistance reflecting their commitment to customer satisfaction.
Cons
Were a small practice and dont use many of the programs Azalea offers.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Hospital & Health Care, 11-50 employees
More than a year
Mar 17, 2023
review
review
Pros
Accessibility is a key strength of Azalea ensuring all office users can easily utilize its features.
Cons
I wish the pop-ups were better and tech support should have access.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Music, 11-50 employees
More than a year
Mar 16, 2023
Ease of Azalea
Ease of Azalea
Pros
Integration was smooth and training was straightforward completed within a week.
Cons
The transition of charts from GreenWay to Azalea is chaotic and hampers information retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Medical Practice, 1-10 employees
More than a year
Mar 16, 2023
Azalea review
Azalea review
Pros
This softwares high usability and self-explanatory nature make it an ideal choice for various users.
Cons
I dont have any complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 101-500 employees
More than a year
Mar 15, 2023
Azalea Review- REACH
Azalea Review- REACH
Pros
Editing charges is easy; [Sensitive content] is fantastic!
Cons
Training was subpar and the reporting features are lacking. Patient ledgers lack essential information and tracking payments proves cumbersome.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Tilda
Medical Practice, 11-50 employees
More than a year
Mar 15, 2023
EMR for Idiots
EMR for Idiots
Pros
Despite initial skepticism towards technology my experience with Azalea Health products has been transformative. Switching from paper charts Ive come to appreciate the efficiency of electronic records.
Cons
While the EMR has made my life easier computer-generated notes arent as good as my previous dictations.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sunil
Medical Practice, 11-50 employees
More than a year
Mar 14, 2023
front desk
front desk
Pros
Scheduling patients and processing payments are seamless tasks within Azalea.
Cons
Front desk cant verify pharmacy with patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
Less than a year
Mar 13, 2023
Azalea Health Review
Azalea Health Review
Pros
It effectively tracks my clients.
Cons
While the software functions adequately it lacks the user-friendliness of other systems Ive previously used exhibiting slower performance and inadequate note-taking capabilities.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
4
Susan
Mental Health Care, 51-100 employees
Less than a year
Mar 13, 2023
Need some improvements
Need some improvements
Pros
The standout feature of Azalea is its ease of use reducing the hassle compared to other EMR systems.
Cons
It has fewer features and is less user-friendly compared to other EMRs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fnu
Hospital & Health Care, 500+ employees
Less than a year
Mar 11, 2023
Great Company
Great Company
Pros
Azaleas user-friendly interface ensures staff inquiries are addressed promptly within 24 hours or less.
Cons
It would be nice to see a message preview before logging in although its not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Mental Health Care, 51-100 employees
More than a year
Mar 09, 2023
Azalea Review
Azalea Review
Pros
I appreciate how easy it is to access and navigate the software; finding what I need is straightforward.
Cons
Occasionally the system freezes up.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jamie
Medical Practice, 1-10 employees
Less than a year
Mar 08, 2023
Excellent Customer Service
Excellent Customer Service
Pros
Its highly user-friendly and new providers catch on quickly; customer service is prompt and helpful.
Cons
The price is satisfactory; however it would be preferable if the cursor automatically positioned itself where typing should commence when opening a patient search or message.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Barbara
Hospital & Health Care, 11-50 employees
More than a year
Mar 06, 2023
LPN using Azalea in a clinic.
LPN using Azalea in a clinic.
Pros
When information is entered correctly having patients full details at my fingertips is incredibly useful; it makes answering questions and follow-ups much easier than using paper.
Cons
My least preferred aspect was the immovable pop-up windows particularly when dealing with PAs under the medication tab leading to time-consuming processes.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Terri
Hospital & Health Care, 500+ employees
Less than a year
Mar 05, 2023
Azalea Payment Posting
Azalea Payment Posting
Pros
Posting payments and balancing is straightforward.
Cons
Reading accounts proves challenging likely due to my limited use of Azalea. Although Im not the primary user we intend to maintain Azalea for MAC despite operating multiple practices with various software applications.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Carole
Hospital & Health Care, 11-50 employees
More than a year
Mar 04, 2023
Great tool
Great tool
Pros
Navigation is simple; it serves as a great tool for cross-checking financial data.
Cons
One drawback is its tendency to log users out within a minute.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Claudia
Hospital & Health Care, 500+ employees
Less than a year
Mar 03, 2023
Good EHR for price�affordable
Good EHR for price�affordable
Pros
Azalea offers affordability and comprehensive coverage particularly beneficial for small privately-owned businesses seeking essential services.
Cons
It doesnt have as many features and sometimes there are issues that take a while to fix.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daphne
Hospital & Health Care, 1-10 employees
More than a year
Mar 02, 2023
Azalea Review
Azalea Review
Pros
Azaleas ease of use and straightforward design make it accessible and understandable for all users.
Cons
It can be slow sometimes especially when connections are down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishanna
Hospital & Health Care, 51-100 employees
Less than a year
Mar 02, 2023
review 3/10/23
review 3/10/23
Pros
The integration of administrative and clinical features in Azalea is a notable improvement.
Cons
There arent efficient links for clinical flow and they havent implemented recommendations to improve charting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patricia
Medical Practice, 1-10 employees
More than a year
Mar 01, 2023
Effective product for working denials - horrible for RHC payment posting
Effective product for working denials - horrible for RHC payment posting
Pros
While highly adaptable overall Azalea may present challenges for OBGYN practices due to specific needs not being fully met.
Cons
Azalea struggles with posting payments for Rural Health Clinics causing a huge problem for us with manual entries taking hundreds of extra hours.
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Geoff
Medical Practice, 500+ employees
More than a year
Mar 01, 2023
Azalea user
Azalea user
Pros
Uploading PDFs and other tasks are quick and responsive within Azalea ensuring efficient account management.
Cons
The obligatory four-year contract is impractical for my business; I wish there were shorter options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 1-10 employees
More than a year
Mar 01, 2023
Great
Great
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Reivew of Azalea
Reivew of Azalea
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
amanda
Health Wellness and Fitness, 1-10 employees
More than a year
Feb 27, 2023
Overall a good EMR
Overall a good EMR
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Stacey
Medical Practice, 11-50 employees
More than a year
Feb 25, 2023
Azalea
Azalea
Pros
Azalea is user-friendly! Navigation is a breeze.
Cons
To date I have encountered no significant dislikes regarding the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chaquetta
Accounting, 500+ employees
More than a year
Feb 23, 2023
Azalea for Billing Solutions
Azalea for Billing Solutions
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Brenda
Medical Practice, 1-10 employees
More than a year
Feb 21, 2023
Easy to use software with valueable tools
Easy to use software with valueable tools
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
Feb 18, 2023
Review from a Medical Biller/ User
Review from a Medical Biller/ User
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Krystal
Primary/Secondary Education, 1-10 employees
Less than a year
Feb 17, 2023
Easier said than done
Easier said than done
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
Feb 14, 2023
Great EHR
Great EHR
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Hospital & Health Care, 1-10 employees
More than a year
Feb 13, 2023
Azalea Health & You
Azalea Health & You
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
Feb 02, 2023
lpn review Dr Office
lpn review Dr Office
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
Feb 01, 2023
Promising service by a great company
Promising service by a great company
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Natalie
Celebration Orthopedics & sports Medicine, - employees
Nov 20, 2022
Azalea Health is an easy system to use
Azalea Health is an easy system to use
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Tasha
Phycinity PLLC, 2-10 employees employees
Jul 14, 2022
The Best!
The Best!
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sandy
ERH Healthcare, 201-500 employees employees
Jun 24, 2022
Its been great working with them
Its been great working with them
Pros
It is very convenient and you can easily look up and search for patients. The navigation is smooth and all the charts are organized and arranged according to the information.
Cons
No cons so far. It has been a great journey so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cila
SGEP, 50-99 employees
May 03, 2022
Azalea is awesome!
Azalea is awesome!
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 10-49 employees
Apr 25, 2022
Not fit for hospitals
Not fit for hospitals
Pros
Very Convenient to scan documents and add to charts.
Cons
Everything on the patient charts is segregated and a lot of the information is hidden. The billing components do not communicate and there are other bugs that slow down the system hence lowering productivity.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Christopher
Riverbed Rehabilitation Center, 50-99 employees
Apr 05, 2022