Azalea Health Reviews
90 Review(s)
softwareOverall Rating
4.2
90 Review(s)
Rating Distribution
5
(47)
4
(30)
3
(6)
2
(2)
1
(5)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
90 Review(s)
Rating Distribution
5
(47)
4
(30)
3
(6)
2
(2)
1
(5)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Not happy at all!
Not happy at all!
Pros
The support staff is kind and competent but sadly they are dealing with an irreparable product. The fixes that should have already happened seems like not happening any time soon. So I really hope future buyers avoid such troubles we're facing by considering whether they should buy it or not.
Cons
It's nothing like what was advertised. It is filled with glitches and its task reminders are a mess. Plus the system jumbles data, especially with medications that makes us renew it every month which makes the process simply the worst and annoying. We ended up wasting hours trying to fix data that was perfectly fine two days before renewals.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Paul
Hospital & Health Care, 51-100 employees
Less than 6 months
May 2024
Got exactly that is promised
Got exactly that is promised
Pros
The software is affordable and fairly easy to use. Like it gets the basic job done.
Cons
You should get more for what you pay but this is not the case as every little thing costs extra. Plus the base price offers comes with zero perks. You just get what you pay for. Moreover they've raised prices without adding anything to make up for it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Daphne
Not Specified, 1-10 employees
More than a year
March 2024
Azalea EMR is user-friendly
Azalea EMR is user-friendly
Pros
Azalea is without a doubt one of the most user-friendly charting system I have ever used. The layout of the software is not at all complicated which allow us to navigate it easily. Even though an excess of features can overwhelm but Azaleas simplicity overpowers it.
Cons
The prescription and scheduling pages confuse me a bit especially when I need to override blocked sections.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Medical Practice, 1-10 employees
More than a year
December 2023
Been a fan for years!
Been a fan for years!
Pros
Learning and using Azalea is fairly easy. As there are multiple tutorials available for assistance not only for us but for the newbies too whenever required.
Cons
The reporting choices are not great and I feel that they should have more options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
November 2023
My first impression of Azalea….
My first impression of Azalea….
Pros
Not only the system is easy to use but the one thing I like the most about it is that most of it features are self-explanatory which allow us to complete tasks without an issue.
Cons
I wish there were more billing options in the report features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diann
Hospital & Health Care, 11-50 employees
More than a year
November 2023
I have a few suggestions which will make it more user-friendly
I have a few suggestions which will make it more user-friendly
Pros
Azaleas is not a complex program to learn, mainly if you compare it with other similar products.
Cons
It's expensive compared to others especially when you have many providers. Also they should ask users for opinions to improve it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
KImberly
Medical Practice, 1-10 employees
More than a year
October 2023
Good service but could be better
Good service but could be better
Pros
Training new employees on Azalea was not a difficult task for us due to its highly user-friendly interface.
Cons
I have not had any complaints about the system as it's pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CYNTHIA
Medical Practice, 11-50 employees
More than a year
October 2023
Still searching for a better option!
Still searching for a better option!
Pros
I chose Azalea because of its USA-based operations and reasonable price. It may vary a bit but it is mostly the same as the competitors.
Cons
The setup process was quite messy. Plus the billing services were not delivered as promised and the billing person was not helpful in any manner. In simple words they failed to fulfill their promises.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Lynn
Medical Practice, 11-50 employees
Less than 6 months
September 2023
Azalea Health is a simple and easy-to-use software
Azalea Health is a simple and easy-to-use software
Pros
Azaleas is not only simple to use but it is also easy to retrieve items once you save them within the system. Also you can toggle between systems without a problem.
Cons
One thing that annoys me the most is that I have to input a code every time I sign on.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nancy
Medical Practice, 1-10 employees
More than a year
March 2023
Azalea Health's support service is excellent!
Azalea Health's support service is excellent!
Pros
Whenever we face an issue of any sort Azalea Health's support team respond quickly. Plus they have the best RCM team. And overall it is easy to use and serve us well for our pediatric offices.
Cons
The prescribing plug-in requires too many clicks which I personally do not like. And it should pull basic patient info like weight automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 11-50 employees
More than a year
March 2023
Great, as it improves our productivity!!!
Great, as it improves our productivity!!!
Pros
Azaleas is a user-friendly product and is quite efficient, helps to improve our workflow productivity.
Cons
Navigating through different functions is not as easy as I expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Medical Practice, 11-50 employees
Less than a year
March 2023
Azalea is easy to navigate.
Azalea is easy to navigate.
Pros
A standout feature of Azalea to me is the ease of uploading photos and documents into patient charts.
Cons
I do not like that I can't print a daily schedule directly from Azalea.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rebecca
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Azalea – A solid choice
Azalea – A solid choice
Pros
Navigating through different apps within Azalea is pretty easy for us and it even improves overall user experience.
Cons
So far, we have not faced any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Medical Practice, 1-10 employees
Less than 6 months
March 2023
azalea
azalea
Pros
Azalea works seamlessly proving to be easy to use and learn.
Cons
Some of the reports are confusing to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Medical Practice, 11-50 employees
More than a year
March 2023
Ease of use
Ease of use
Pros
Azaleas user-friendly design facilitates easy learning with effortless information input and retrieval within charts.
Cons
The scheduling is slow which delays our check-out process and there are too many clicks to schedule.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Medical Practice, 1-10 employees
Less than 6 months
March 2023
Azalea Health
Azalea Health
Pros
Azaleas exceptional customer support ensures swift assistance reflecting their commitment to customer satisfaction.
Cons
Were a small practice and dont use many of the programs Azalea offers.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Hospital & Health Care, 11-50 employees
More than a year
March 2023
review
review
Pros
Accessibility is a key strength of Azalea ensuring all office users can easily use its features.
Cons
I wish the pop-ups were better and tech support should have access.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Not Specified, 11-50 employees
More than a year
March 2023
Ease of Azalea
Ease of Azalea
Pros
Integration was smooth and training was straightforward completed within a week.
Cons
The transition of charts from GreenWay to Azalea is chaotic and hampers information retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Medical Practice, 1-10 employees
More than a year
March 2023
Azalea review
Azalea review
Pros
This softwares high usability and self-explanatory nature make it an ideal choice for various users.
Cons
I dont have any complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 101-500 employees
More than a year
March 2023
Azalea Review- REACH
Azalea Review- REACH
Pros
Editing charges are reasonable and customer support is fantastic!
Cons
Training was subpar and the reporting features are lacking. Patient ledgers lack essential information and tracking payments proves cumbersome.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Tilda
Medical Practice, 11-50 employees
More than a year
March 2023
EMR for Idiots
EMR for Idiots
Pros
Despite initial skepticism towards technology my experience with Azalea Health products has been transformative. Switching from paper charts Ive come to appreciate the efficiency of electronic records.
Cons
While the EMR has made my life easier computer-generated notes arent as good as my previous dictations.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sunil
Medical Practice, 11-50 employees
More than a year
March 2023
front desk
front desk
Pros
Scheduling patients and processing payments are seamless tasks within Azalea.
Cons
Front desk cant verify pharmacy with patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
Less than a year
March 2023
Azalea Health Review
Azalea Health Review
Pros
It effectively tracks my clients.
Cons
While the software functions adequately it lacks the user-friendliness of other systems Ive previously used exhibiting slower performance and inadequate note-taking capabilities.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
4
Susan
Mental Health Care, 51-100 employees
Less than a year
March 2023
Need some improvements
Need some improvements
Pros
The standout feature of Azalea is its ease of use reducing the hassle compared to other EMR systems.
Cons
It has fewer features and is less user-friendly compared to other EMRs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fnu
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Great Company
Great Company
Pros
Azaleas user-friendly interface ensures staff inquiries are addressed promptly within 24 hours or less.
Cons
It would be nice to see a message preview before logging in although its not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Mental Health Care, 51-100 employees
More than a year
March 2023
Azalea Review
Azalea Review
Pros
I appreciate how easy it is to access and navigate the software; finding what I need is straightforward.
Cons
Occasionally the system freezes up.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jamie
Medical Practice, 1-10 employees
Less than a year
March 2023
Excellent Customer Service
Excellent Customer Service
Pros
Its highly user-friendly and new providers catch on quickly; customer service is prompt and helpful.
Cons
The price is satisfactory; however it would be preferable if the cursor automatically positioned itself where typing should commence when opening a patient search or message.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Barbara
Hospital & Health Care, 11-50 employees
More than a year
March 2023
LPN using Azalea in a clinic.
LPN using Azalea in a clinic.
Pros
When information is entered correctly having patients full details at my fingertips is incredibly useful; it makes answering questions and follow-ups much easier than using paper.
Cons
My least preferred aspect was the immovable pop-up windows particularly when dealing with PAs under the medication tab leading to time-consuming processes.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Terri
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Azalea Payment Posting
Azalea Payment Posting
Pros
Posting payments and balancing is straightforward.
Cons
Reading accounts proves challenging likely due to my limited use of Azalea. Although Im not the primary user we intend to maintain Azalea for MAC despite operating multiple practices with various software applications.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Carole
Hospital & Health Care, 11-50 employees
More than a year
March 2023
Great tool
Great tool
Pros
Navigation is simple; it serves as a great tool for cross-checking financial data.
Cons
One drawback is its tendency to log users out within a minute.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Claudia
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Good EHR and affordable price
Good EHR and affordable price
Pros
Azalea offers affordability and comprehensive coverage particularly beneficial for small privately-owned businesses seeking essential services.
Cons
It doesnt have as many features and sometimes there are issues that take a while to fix.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daphne
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Azalea Review
Azalea Review
Pros
Azaleas ease of use and straightforward design make it accessible and understandable for all users.
Cons
It can be slow sometimes especially when connections are down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishanna
Hospital & Health Care, 51-100 employees
Less than a year
March 2023
review 3/10/23
review 3/10/23
Pros
The integration of administrative and clinical features in Azalea is a notable improvement.
Cons
There arent efficient links for clinical flow and they havent implemented recommendations to improve charting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patricia
Medical Practice, 1-10 employees
More than a year
March 2023
Effective product for working denials - horrible for RHC payment posting
Effective product for working denials - horrible for RHC payment posting
Pros
While highly adaptable overall Azalea may present challenges for OBGYN practices due to specific needs not being fully met.
Cons
Azalea struggles with posting payments for Rural Health Clinics causing a huge problem for us with manual entries taking hundreds of extra hours.
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Geoff
Medical Practice, 500+ employees
More than a year
March 2023
Azalea user
Azalea user
Pros
Uploading PDFs and other tasks are quick and responsive within Azalea ensuring efficient account management.
Cons
The obligatory four-year contract is impractical for my business; I wish there were shorter options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Great
Great
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Hospital & Health Care, 500+ employees
More than a year
March 2023
Reivew of Azalea
Reivew of Azalea
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
amanda
Medical Practice, 1-10 employees
More than a year
February 2023
Overall a good EMR
Overall a good EMR
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Stacey
Medical Practice, 11-50 employees
More than a year
February 2023
Azalea
Azalea
Pros
Azalea is user-friendly! Navigation is not hassle anymore.
Cons
To date I have encountered no significant dislikes regarding the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chaquetta
Not Specified, 500+ employees
More than a year
February 2023
Azalea for Billing Solutions
Azalea for Billing Solutions
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Brenda
Medical Practice, 1-10 employees
More than a year
February 2023
Easy to use software with valueable tools
Easy to use software with valueable tools
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
February 2023
Review from a Medical Biller/ User
Review from a Medical Biller/ User
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Krystal
Medical Practice, 1-10 employees
Less than a year
February 2023
Easier said than done
Easier said than done
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
February 2023
Great EHR
Great EHR
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Hospital & Health Care, 1-10 employees
More than a year
February 2023
Azalea Health & You
Azalea Health & You
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
February 2023
lpn review Dr Office
lpn review Dr Office
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
February 2023
Promising service by a great company
Promising service by a great company
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Natalie
Celebration Orthopedics and Sports Medicine, 1-10 employees
November 2022
Azalea Health is an easy system to use
Azalea Health is an easy system to use
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Tasha
Phycinity PLLC, 1-10 employees
July 2022
The Best!
The Best!
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sandy
ERH Healthcare, 101-500 employees
June 2022
Azalea is awesome!
Azalea is awesome!
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 11-50 employees
April 2022
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Not happy at all!
Not happy at all!
Pros
The support staff is kind and competent but sadly they are dealing with an irreparable product. The fixes that should have already happened seems like not happening any time soon. So I really hope future buyers avoid such troubles we're facing by considering whether they should buy it or not.
Cons
It's nothing like what was advertised. It is filled with glitches and its task reminders are a mess. Plus the system jumbles data, especially with medications that makes us renew it every month which makes the process simply the worst and annoying. We ended up wasting hours trying to fix data that was perfectly fine two days before renewals.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Paul
Hospital & Health Care, 51-100 employees
Less than 6 months
May 2024
Got exactly that is promised
Got exactly that is promised
Pros
The software is affordable and fairly easy to use. Like it gets the basic job done.
Cons
You should get more for what you pay but this is not the case as every little thing costs extra. Plus the base price offers comes with zero perks. You just get what you pay for. Moreover they've raised prices without adding anything to make up for it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Daphne
Not Specified, 1-10 employees
More than a year
March 2024
Azalea EMR is user-friendly
Azalea EMR is user-friendly
Pros
Azalea is without a doubt one of the most user-friendly charting system I have ever used. The layout of the software is not at all complicated which allow us to navigate it easily. Even though an excess of features can overwhelm but Azaleas simplicity overpowers it.
Cons
The prescription and scheduling pages confuse me a bit especially when I need to override blocked sections.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Medical Practice, 1-10 employees
More than a year
December 2023
Been a fan for years!
Been a fan for years!
Pros
Learning and using Azalea is fairly easy. As there are multiple tutorials available for assistance not only for us but for the newbies too whenever required.
Cons
The reporting choices are not great and I feel that they should have more options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
November 2023
My first impression of Azalea….
My first impression of Azalea….
Pros
Not only the system is easy to use but the one thing I like the most about it is that most of it features are self-explanatory which allow us to complete tasks without an issue.
Cons
I wish there were more billing options in the report features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diann
Hospital & Health Care, 11-50 employees
More than a year
November 2023
I have a few suggestions which will make it more user-friendly
I have a few suggestions which will make it more user-friendly
Pros
Azaleas is not a complex program to learn, mainly if you compare it with other similar products.
Cons
It's expensive compared to others especially when you have many providers. Also they should ask users for opinions to improve it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
KImberly
Medical Practice, 1-10 employees
More than a year
October 2023
Good service but could be better
Good service but could be better
Pros
Training new employees on Azalea was not a difficult task for us due to its highly user-friendly interface.
Cons
I have not had any complaints about the system as it's pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CYNTHIA
Medical Practice, 11-50 employees
More than a year
October 2023
Still searching for a better option!
Still searching for a better option!
Pros
I chose Azalea because of its USA-based operations and reasonable price. It may vary a bit but it is mostly the same as the competitors.
Cons
The setup process was quite messy. Plus the billing services were not delivered as promised and the billing person was not helpful in any manner. In simple words they failed to fulfill their promises.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Lynn
Medical Practice, 11-50 employees
Less than 6 months
September 2023
Azalea Health is a simple and easy-to-use software
Azalea Health is a simple and easy-to-use software
Pros
Azaleas is not only simple to use but it is also easy to retrieve items once you save them within the system. Also you can toggle between systems without a problem.
Cons
One thing that annoys me the most is that I have to input a code every time I sign on.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nancy
Medical Practice, 1-10 employees
More than a year
March 2023
Azalea Health's support service is excellent!
Azalea Health's support service is excellent!
Pros
Whenever we face an issue of any sort Azalea Health's support team respond quickly. Plus they have the best RCM team. And overall it is easy to use and serve us well for our pediatric offices.
Cons
The prescribing plug-in requires too many clicks which I personally do not like. And it should pull basic patient info like weight automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 11-50 employees
More than a year
March 2023
Great, as it improves our productivity!!!
Great, as it improves our productivity!!!
Pros
Azaleas is a user-friendly product and is quite efficient, helps to improve our workflow productivity.
Cons
Navigating through different functions is not as easy as I expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Medical Practice, 11-50 employees
Less than a year
March 2023
Azalea is easy to navigate.
Azalea is easy to navigate.
Pros
A standout feature of Azalea to me is the ease of uploading photos and documents into patient charts.
Cons
I do not like that I can't print a daily schedule directly from Azalea.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rebecca
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Azalea – A solid choice
Azalea – A solid choice
Pros
Navigating through different apps within Azalea is pretty easy for us and it even improves overall user experience.
Cons
So far, we have not faced any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Medical Practice, 1-10 employees
Less than 6 months
March 2023
azalea
azalea
Pros
Azalea works seamlessly proving to be easy to use and learn.
Cons
Some of the reports are confusing to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Medical Practice, 11-50 employees
More than a year
March 2023
Ease of use
Ease of use
Pros
Azaleas user-friendly design facilitates easy learning with effortless information input and retrieval within charts.
Cons
The scheduling is slow which delays our check-out process and there are too many clicks to schedule.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Medical Practice, 1-10 employees
Less than 6 months
March 2023
Azalea Health
Azalea Health
Pros
Azaleas exceptional customer support ensures swift assistance reflecting their commitment to customer satisfaction.
Cons
Were a small practice and dont use many of the programs Azalea offers.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Hospital & Health Care, 11-50 employees
More than a year
March 2023
review
review
Pros
Accessibility is a key strength of Azalea ensuring all office users can easily use its features.
Cons
I wish the pop-ups were better and tech support should have access.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Not Specified, 11-50 employees
More than a year
March 2023
Ease of Azalea
Ease of Azalea
Pros
Integration was smooth and training was straightforward completed within a week.
Cons
The transition of charts from GreenWay to Azalea is chaotic and hampers information retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Medical Practice, 1-10 employees
More than a year
March 2023
Azalea review
Azalea review
Pros
This softwares high usability and self-explanatory nature make it an ideal choice for various users.
Cons
I dont have any complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 101-500 employees
More than a year
March 2023
Azalea Review- REACH
Azalea Review- REACH
Pros
Editing charges are reasonable and customer support is fantastic!
Cons
Training was subpar and the reporting features are lacking. Patient ledgers lack essential information and tracking payments proves cumbersome.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Tilda
Medical Practice, 11-50 employees
More than a year
March 2023
EMR for Idiots
EMR for Idiots
Pros
Despite initial skepticism towards technology my experience with Azalea Health products has been transformative. Switching from paper charts Ive come to appreciate the efficiency of electronic records.
Cons
While the EMR has made my life easier computer-generated notes arent as good as my previous dictations.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sunil
Medical Practice, 11-50 employees
More than a year
March 2023
front desk
front desk
Pros
Scheduling patients and processing payments are seamless tasks within Azalea.
Cons
Front desk cant verify pharmacy with patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
Less than a year
March 2023
Azalea Health Review
Azalea Health Review
Pros
It effectively tracks my clients.
Cons
While the software functions adequately it lacks the user-friendliness of other systems Ive previously used exhibiting slower performance and inadequate note-taking capabilities.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
4
Susan
Mental Health Care, 51-100 employees
Less than a year
March 2023
Need some improvements
Need some improvements
Pros
The standout feature of Azalea is its ease of use reducing the hassle compared to other EMR systems.
Cons
It has fewer features and is less user-friendly compared to other EMRs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fnu
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Great Company
Great Company
Pros
Azaleas user-friendly interface ensures staff inquiries are addressed promptly within 24 hours or less.
Cons
It would be nice to see a message preview before logging in although its not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Mental Health Care, 51-100 employees
More than a year
March 2023
Azalea Review
Azalea Review
Pros
I appreciate how easy it is to access and navigate the software; finding what I need is straightforward.
Cons
Occasionally the system freezes up.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jamie
Medical Practice, 1-10 employees
Less than a year
March 2023
Excellent Customer Service
Excellent Customer Service
Pros
Its highly user-friendly and new providers catch on quickly; customer service is prompt and helpful.
Cons
The price is satisfactory; however it would be preferable if the cursor automatically positioned itself where typing should commence when opening a patient search or message.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Barbara
Hospital & Health Care, 11-50 employees
More than a year
March 2023
LPN using Azalea in a clinic.
LPN using Azalea in a clinic.
Pros
When information is entered correctly having patients full details at my fingertips is incredibly useful; it makes answering questions and follow-ups much easier than using paper.
Cons
My least preferred aspect was the immovable pop-up windows particularly when dealing with PAs under the medication tab leading to time-consuming processes.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Terri
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Azalea Payment Posting
Azalea Payment Posting
Pros
Posting payments and balancing is straightforward.
Cons
Reading accounts proves challenging likely due to my limited use of Azalea. Although Im not the primary user we intend to maintain Azalea for MAC despite operating multiple practices with various software applications.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Carole
Hospital & Health Care, 11-50 employees
More than a year
March 2023
Great tool
Great tool
Pros
Navigation is simple; it serves as a great tool for cross-checking financial data.
Cons
One drawback is its tendency to log users out within a minute.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Claudia
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Good EHR and affordable price
Good EHR and affordable price
Pros
Azalea offers affordability and comprehensive coverage particularly beneficial for small privately-owned businesses seeking essential services.
Cons
It doesnt have as many features and sometimes there are issues that take a while to fix.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daphne
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Azalea Review
Azalea Review
Pros
Azaleas ease of use and straightforward design make it accessible and understandable for all users.
Cons
It can be slow sometimes especially when connections are down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishanna
Hospital & Health Care, 51-100 employees
Less than a year
March 2023
review 3/10/23
review 3/10/23
Pros
The integration of administrative and clinical features in Azalea is a notable improvement.
Cons
There arent efficient links for clinical flow and they havent implemented recommendations to improve charting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patricia
Medical Practice, 1-10 employees
More than a year
March 2023
Effective product for working denials - horrible for RHC payment posting
Effective product for working denials - horrible for RHC payment posting
Pros
While highly adaptable overall Azalea may present challenges for OBGYN practices due to specific needs not being fully met.
Cons
Azalea struggles with posting payments for Rural Health Clinics causing a huge problem for us with manual entries taking hundreds of extra hours.
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Geoff
Medical Practice, 500+ employees
More than a year
March 2023
Azalea user
Azalea user
Pros
Uploading PDFs and other tasks are quick and responsive within Azalea ensuring efficient account management.
Cons
The obligatory four-year contract is impractical for my business; I wish there were shorter options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Great
Great
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Hospital & Health Care, 500+ employees
More than a year
March 2023
Reivew of Azalea
Reivew of Azalea
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
amanda
Medical Practice, 1-10 employees
More than a year
February 2023
Overall a good EMR
Overall a good EMR
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Stacey
Medical Practice, 11-50 employees
More than a year
February 2023
Azalea
Azalea
Pros
Azalea is user-friendly! Navigation is not hassle anymore.
Cons
To date I have encountered no significant dislikes regarding the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chaquetta
Not Specified, 500+ employees
More than a year
February 2023
Azalea for Billing Solutions
Azalea for Billing Solutions
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Brenda
Medical Practice, 1-10 employees
More than a year
February 2023
Easy to use software with valueable tools
Easy to use software with valueable tools
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
February 2023
Review from a Medical Biller/ User
Review from a Medical Biller/ User
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Krystal
Medical Practice, 1-10 employees
Less than a year
February 2023
Easier said than done
Easier said than done
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
February 2023
Great EHR
Great EHR
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Hospital & Health Care, 1-10 employees
More than a year
February 2023
Azalea Health & You
Azalea Health & You
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
February 2023
lpn review Dr Office
lpn review Dr Office
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
February 2023
Promising service by a great company
Promising service by a great company
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Natalie
Celebration Orthopedics and Sports Medicine, 1-10 employees
November 2022
Azalea Health is an easy system to use
Azalea Health is an easy system to use
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Tasha
Phycinity PLLC, 1-10 employees
July 2022
The Best!
The Best!
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sandy
ERH Healthcare, 101-500 employees
June 2022
Azalea is awesome!
Azalea is awesome!
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 11-50 employees
April 2022