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Azalea Health EHR Software

Azalea Health

Claimed

Claimed

Last Updated Nov 7, 2025

Key Takeaways

Generated from the text of customer reviews

Azalea Health is a cloud-based EHR and revenue cycle management platform built for rural hospitals, community clinics, and ambulatory care. Users appreciate its integrated telehealth, mobile access, and SOAP note documentation. While support is generally responsive, some mention occasional glitches and limited customization in reporting tools. Recent updates include two AI-powered tools, ‘Clinical Assistant’ and ‘Billing Assistant’.

Our Verdict

Azalea Health is a strong fit for small to mid-sized practices seeking a unified clinical and billing solution. It supports remote care, mobile workflows, and regulatory compliance. Though not ideal for complex enterprise setups, it offers practical value for providers focused on accessibility, affordability, and operational efficiency.

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Overall Rating

Based on 95 users reviews

4.1

Rating Distribution

Positive

83%

Neutral

8%

Negative

8%

Starting Price
Custom Pricing

Pros And Cons of Azalea Health

Pros

  • Provides a variety of templates catering to different patient conditions

  • Offers telehealth

  • Includes analytics feature, delivering actionable insights

  • Designed with an intuitive user interface for easy navigation

Cons

  • Certain features may experience glitches intermittently, according to user reviews

  • Lacks the ability to lock sheets, leading to duplicated data

Frequently Asked Questions

Azalea Health offers a fully integrated cloud platform that combines EHR, practice management, billing, and telehealth in one system. Key features include SMART/FHIR interoperability, AI-driven ambient charting, proactive billing alerts, and full-cycle patient engagement. The platform also includes an integrated clearinghouse to streamline claims processing—all without hidden fees.
Azalea Health is designed specifically for independent clinics, rural health centers, and hospitals (>100 beds). The platform provides health-system level technology without the need for large-scale IT resources or budgets, making it accessible for practices of all sizes.
Azalea Health incorporates AI throughout its clinical and billing workflows. The AI Clinical Assistant captures and structures provider-patient conversations into notes, while the AI Billing Assistant identifies coding issues and prioritizes claims that need follow-up. These AI tools help streamline documentation and improve billing accuracy without adding complexity.
Azalea Health supports direct connections to labs, imaging providers, patient communication platforms, and state or regional HIEs through its SMART and FHIR APIs. These open standards reduce the need for expensive customization and eliminate vendor lock-in.
Azalea Health offers a comprehensive approach to patient engagement, including self-scheduling, digital intake, visit preparation, access to post-visit results, and proactive collections communication. These features help improve the patient experience and support more efficient revenue cycle management.
Yes, Azalea Health is designed with comprehensive security measures to protect patient data. The platform is HIPAA-compliant, uses end-to-end encryption, and undergoes regular security testing to ensure data integrity and protection.
Azalea Health is entirely cloud-based and updates automatically. Practices always have the most current technology, compliance updates, and security enhancements without needing manual upgrades or downtime.
Azalea Health offers 100% U.S.-based support. Practices receive assistance from knowledgeable healthcare professionals located in the United States—without the delays often associated with overseas call centers.

Azalea Health offers support to users via live chat, form, email, and phone support.

The typical users of Azalea Health include rural health clinics, primary care and specialty clinics, and critical access hospitals.

Azalea Health supports the English and Spanish languages.

Yes, Azalea Health offers a mobile application for both Android and iOS devices.

Azalea Health offers custom pricing based on the needs of users. Get in touch with us for a customized Azalea Health pricing estimate.

No, Azalea Health is not free.

Azalea Health integrates with applications like Labcorp, Quest Diagnostics, and other regional partners.

Yes, Azalea Health offers an API.