Daphne
Hospital & Health Care, 1-10 employees
More than a year
“Good EHR and affordable price”
Pros
Azalea offers affordability and comprehensive coverage particularly beneficial for small privately-owned businesses seeking essential services.
Cons
It doesnt have as many features and sometimes there are issues that take a while to fix.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kishanna
Hospital & Health Care, 51-100 employees
Less than a year
“Azalea Review”
Pros
Azaleas ease of use and straightforward design make it accessible and understandable for all users.
Cons
It can be slow sometimes especially when connections are down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Medical Practice, 1-10 employees
More than a year
“review 3/10/23”
Pros
The integration of administrative and clinical features in Azalea is a notable improvement.
Cons
There arent efficient links for clinical flow and they havent implemented recommendations to improve charting.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Geoff
Medical Practice, 500+ employees
More than a year
“Effective product for working denials - horrible for RHC payment posting”
Pros
While highly adaptable overall Azalea may present challenges for OBGYN practices due to specific needs not being fully met.
Cons
Azalea struggles with posting payments for Rural Health Clinics causing a huge problem for us with manual entries taking hundreds of extra hours.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Richard
Hospital & Health Care, 1-10 employees
More than a year
“Azalea user”
Pros
Uploading PDFs and other tasks are quick and responsive within Azalea ensuring efficient account management.
Cons
The obligatory four-year contract is impractical for my business; I wish there were shorter options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Hospital & Health Care, 500+ employees
More than a year
“Great”
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
amanda
Medical Practice, 1-10 employees
More than a year
“Reivew of Azalea”
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stacey
Medical Practice, 11-50 employees
More than a year
“Overall a good EMR”
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Chaquetta
Not Specified, 500+ employees
More than a year
“Azalea”
Pros
Azalea is user-friendly! Navigation is not hassle anymore.
Cons
To date I have encountered no significant dislikes regarding the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Medical Practice, 1-10 employees
More than a year
“Azalea for Billing Solutions”
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
“Easy to use software with valueable tools”
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Krystal
Medical Practice, 1-10 employees
Less than a year
“Review from a Medical Biller/ User”
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
“Easier said than done”
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
Jessica
Hospital & Health Care, 1-10 employees
More than a year
“Great EHR”
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
“Azalea Health & You”
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
“lpn review Dr Office”
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Celebration Orthopedics and Sports Medicine, 1-10 employees
“Promising service by a great company”
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Tasha
Phycinity PLLC, 1-10 employees
“Azalea Health is an easy system to use”
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Sandy
ERH Healthcare, 101-500 employees
“The Best!”
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 11-50 employees
“Azalea is awesome!”
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10