Total 95 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars49%
4
Stars34%
3
Stars6%
2
Stars2%
1
Stars8%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tracey
Hospital & Health Care, 500+ employees
More than a year
“Great
Pros
I find it effortless to use; theres no waiting for doctors to send orders.
Cons
Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
amanda
Medical Practice, 1-10 employees
More than a year
“Reivew of Azalea
Pros
Its easy to use but more billing options would be beneficial.
Cons
Sluggish software and limited report customization present notable drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stacey
Medical Practice, 11-50 employees
More than a year
“Overall a good EMR
Pros
Understanding and navigating it is a piece of cake.
Cons
Patient registration proves cumbersome and repetitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Chaquetta
Not Specified, 500+ employees
More than a year
“Azalea
Pros
Azalea is user-friendly! Navigation is not hassle anymore.
Cons
To date I have encountered no significant dislikes regarding the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Medical Practice, 1-10 employees
More than a year
“Azalea for Billing Solutions
Pros
Day-to-day tasks are straightforward.
Cons
Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Gary
Hospital & Health Care, 101-500 employees
Less than 6 months
“Easy to use software with valueable tools
Pros
Its easy to pick up and use immediately with clear labels and intuitive organization.
Cons
In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Krystal
Medical Practice, 1-10 employees
Less than a year
“Review from a Medical Biller/ User
Pros
This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.
Cons
At present I lack suggestions for software improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
JoAnne
Hospital & Health Care, 51-100 employees
More than a year
“Easier said than done
Pros
Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.
Cons
The absence of group note options complicates charting processes necessitating individual notes for each group participant.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
Jessica
Hospital & Health Care, 1-10 employees
More than a year
“Great EHR
Pros
Its easy to use; among the EHRs Ive used in my career its the simplest.
Cons
While I havent identified any complaints thus far my involvement in certain system aspects is limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Colton
Hospital & Health Care, 11-50 employees
More than a year
“Azalea Health & You
Pros
What I appreciate most about this product is its user-friendliness.
Cons
Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cierra
Hospital & Health Care, 1-10 employees
More than a year
“lpn review Dr Office
Pros
Finding information in the system and rescheduling people is straightforward.
Cons
The billing codes are the least appealing aspect of this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Celebration Orthopedics and Sports Medicine, 1-10 employees
“Promising service by a great company
Pros
The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.
Cons
There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Tasha
Phycinity PLLC, 1-10 employees
“Azalea Health is an easy system to use
Pros
We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.
Cons
The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Sandy
ERH Healthcare, 101-500 employees
“The Best!
Pros
This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.
Cons
They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shannon
Rest Hospital, 11-50 employees
“Azalea is awesome!
Pros
The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.
Cons
It is a comprehensive EHR software with a lot of features to learn about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Christopher
Riverbed Rehabilitation Center, 51-100 employees
“Not fit for hospitals
Pros
Very Convenient to scan documents and add to charts.
Cons
Everything on the patient charts is segregated and a lot of the information is hidden. The billing components do not communicate and there are other bugs that slow down the system hence lowering productivity.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Enida
Celebration Orthopedics, 11-50 employees
“Awesome for any clinic
Pros
Every option that we integrate with it works well. It brings productivity and efficiency into your workflows. Appointment reminders have been a big help for us.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Adara
Chiropractic Assistant, 11-50 employees
“Organized but questionable
Pros
The ease of rescheduling by clicking and dragging is helpful. The capacity to take off brief comments on each arrangement time is unimaginably valuable and the comments area on each chart gives sufficient space for more nitty-gritty notes.
Cons
At slightest twice an hour the software freezes. Whether this endures 10 seconds or 10 minutes is continuously unusual. Its disappointing and humiliating to tell patients that our software is not up at the minute and all we are able to do is to hold up.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Joseph
Medical Practice, 11-50 employees
“Great Support
Pros
It is a cloud-based software and It also has a great customer support.
Cons
I would really like to have control over adding some of my templates
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
“EHR that Actually Has Functions for Multiple Areas of Healthcare
Pros
Unlike most EHRs this one offers useful features across various healthcare areas; its designed for hospital systems with satellite offices integrating demographic information seamlessly.
Cons
Despite a slightly higher cost compared to other software its value outweighs the expense. Future upgrades to streamline information flow between hospital and ambulatory systems are anticipated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10