Total 95 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

34%

3

Stars

6%

2

Stars

2%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tracey

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2023

Great

Pros

I find it effortless to use; theres no waiting for doctors to send orders.

Cons

Personally I dont encounter any issues with the product; I simply input a name and it retrieves the information promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

amanda

Medical Practice, 1-10 employees

More than a year

4.0
February 2023

Reivew of Azalea

Pros

Its easy to use but more billing options would be beneficial.

Cons

Sluggish software and limited report customization present notable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Stacey

Medical Practice, 11-50 employees

More than a year

4.0
February 2023

Overall a good EMR

Pros

Understanding and navigating it is a piece of cake.

Cons

Patient registration proves cumbersome and repetitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Chaquetta

Not Specified, 500+ employees

More than a year

5.0
February 2023

Azalea

Pros

Azalea is user-friendly! Navigation is not hassle anymore.

Cons

To date I have encountered no significant dislikes regarding the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brenda

Medical Practice, 1-10 employees

More than a year

4.0
February 2023

Azalea for Billing Solutions

Pros

Day-to-day tasks are straightforward.

Cons

Billing claims should not require the deletion of additional diagnoses listed in the record. Improved support accessibility and decreased lag time are warranted.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

G

Gary

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
February 2023

Easy to use software with valueable tools

Pros

Its easy to pick up and use immediately with clear labels and intuitive organization.

Cons

In certain scenarios manual saving of information is necessary to prevent loss upon navigating away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Krystal

Medical Practice, 1-10 employees

Less than a year

5.0
February 2023

Review from a Medical Biller/ User

Pros

This software is simple practical and easy to use; I value its simplicity and clarity for getting work done efficiently.

Cons

At present I lack suggestions for software improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

JoAnne

Hospital & Health Care, 51-100 employees

More than a year

4.0
February 2023

Easier said than done

Pros

Controlling who sees what notes and ensuring HIPAA compliance is easy; communication within the system is quick and effortless.

Cons

The absence of group note options complicates charting processes necessitating individual notes for each group participant.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

4

J

Jessica

Hospital & Health Care, 1-10 employees

More than a year

5.0
February 2023

Great EHR

Pros

Its easy to use; among the EHRs Ive used in my career its the simplest.

Cons

While I havent identified any complaints thus far my involvement in certain system aspects is limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Colton

Hospital & Health Care, 11-50 employees

More than a year

5.0
February 2023

Azalea Health & You

Pros

What I appreciate most about this product is its user-friendliness.

Cons

Simplifying menu options to facilitate seamless transitions between charting and document storage would enhance user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

cierra

Hospital & Health Care, 1-10 employees

More than a year

5.0
February 2023

lpn review Dr Office

Pros

Finding information in the system and rescheduling people is straightforward.

Cons

The billing codes are the least appealing aspect of this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Natalie

Celebration Orthopedics and Sports Medicine, 1-10 employees

5.0
November 2022

Promising service by a great company

Pros

The entire platform is intuitive and easy to navigate. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease its clients practice. There is a high scope for customization, which makes it a good choice for specialty practices. You can create your own templates or choose from a variety of pre-built ones. Azalea Health is futuristic, and it’s helping us get accustomed to the future of healthcare technology.

Cons

There are still some features that need brushing up. Their e-faxing is not entirely efficient. S-fax is slow and not fit for busy clinic work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

T

Tasha

 Phycinity PLLC, 1-10 employees

5.0
July 2022

Azalea Health is an easy system to use

Pros

We are using azalea health for 10 months and we love it. This structure is very easy to use for the faculty to take their completed sketch for the practitioners.

Cons

The only disadvantage, complain from the nurse’s side is that there are not a lot of choices for the telephone note and measuring diagram.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

S

Sandy

ERH Healthcare, 101-500 employees

5.0
June 2022

The Best!

Pros

This has to be the best EMR I’ve ever used. The customer service is topnotch, always helping you out, and is super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and help you throughout until the problem isn’t resolved.

Cons

They should add a medical dictionary feature for people who don’t know to spell, and they need to improve their e-prescribing module as well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Shannon

Rest Hospital, 11-50 employees

5.0
April 2022

Azalea is awesome!

Pros

The training, installation, and setup were very efficient. Once you climb the learning curve it is smooth sailing from there.

Cons

It is a comprehensive EHR software with a lot of features to learn about.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

C

Christopher

Riverbed Rehabilitation Center, 51-100 employees

3.0
April 2022

Not fit for hospitals

Pros

Very Convenient to scan documents and add to charts.

Cons

Everything on the patient charts is segregated and a lot of the information is hidden. The billing components do not communicate and there are other bugs that slow down the system hence lowering productivity.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

E

Enida

Celebration Orthopedics, 11-50 employees

5.0
April 2021

Awesome for any clinic

Pros

Every option that we integrate with it works well. It brings productivity and efficiency into your workflows. Appointment reminders have been a big help for us.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A

Adara

Chiropractic Assistant, 11-50 employees

3.0
March 2021

Organized but questionable

Pros

The ease of rescheduling by clicking and dragging is helpful. The capacity to take off brief comments on each arrangement time is unimaginably valuable and the comments area on each chart gives sufficient space for more nitty-gritty notes.

Cons

At slightest twice an hour the software freezes. Whether this endures 10 seconds or 10 minutes is continuously unusual. Its disappointing and humiliating to tell patients that our software is not up at the minute and all we are able to do is to hold up.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Joseph

Medical Practice, 11-50 employees

4.0
March 2021

Great Support

Pros

It is a cloud-based software and It also has a great customer support.

Cons

I would really like to have control over adding some of my templates

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
February 2020

EHR that Actually Has Functions for Multiple Areas of Healthcare

Pros

Unlike most EHRs this one offers useful features across various healthcare areas; its designed for hospital systems with satellite offices integrating demographic information seamlessly.

Cons

Despite a slightly higher cost compared to other software its value outweighs the expense. Future upgrades to streamline information flow between hospital and ambulatory systems are anticipated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10