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bestPT Software Reviews
12 Reviews
Overall Rating
4.6
12 Reviews
Rating Distribution
5
(7)
4
(5)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.6
12 Reviews
Rating Distribution
5
(7)
4
(5)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Big Data MPI EHR Solutions with Cloud Enterprise Support
Big Data MPI EHR Solutions with Cloud Enterprise Support
Pros
I utilized Big Data MPI for researching secure EHR solutions in the cloud. It supported the implementation of tamperproof security protocols for patient healthcare records in the cloud including HIPAAcompliant storage and processing. We explored privacy techniques like crypto coprocessors and homomorphic encryption.
Cons
Deployment wasn't straightforward and it required time to figure out algorithmic blueprints for IaaSPaaS cloud infrastructures.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Wassim
Computer Networking, 500+ employees
Jun 01, 2023
Niva Health Review
Niva Health Review
Pros
The software is user-friendly and offers real-time assistance through instructional videos for common issues. It covers all aspects of business management.
Cons
Despite the provided training, the software can be overwhelming to learn at first.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kory
Medical Practice, 51-200 employees employees
Nov 11, 2021
Very helpful service for a great program
Very helpful service for a great program
Pros
The customer service is fast and responsive, and the program has multiple ways to access information. The schedule is flexible and easy to modify, with numerous color options available.
Cons
Some of the terminology used in the messaging system can be confusing.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Dillon
Health, Wellness and Fitness, 2-10 employees employees
Jul 14, 2020
CUSTOMER SERVICE/BILL REVIEW
CUSTOMER SERVICE/BILL REVIEW
Pros
The software is easy to use for most office tasks.
Cons
Tickets are sometimes not answered promptly, and urgency levels may need to be adjusted.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
CHRISTINA
Medical Practice, 2-10 employees employees
Aug 18, 2019
Ease of billing and documentation in your fingertips
Ease of billing and documentation in your fingertips
Pros
Billing Dynamix offers quick documentation through pre-built templates and personalized macros. Its Provider Claims workbench keeps claims organized and improves office workflow.
Cons
Initially, the system can appear overwhelming due to the amount of information available.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Armand Max
Health, Wellness and Fitness, 51-200 employees employees
Apr 13, 2019
4medica iEHR HAS BEEN A LIFE SAVER FOR OUR HOSPITAL
4medica iEHR HAS BEEN A LIFE SAVER FOR OUR HOSPITAL
Pros
It's easy to learn offers a wide range of health information and is costeffective for large healthcare facilities. It's also userfriendly for both patients and physicians.
Cons
It may not be as beneficial for smallerscale users and the customer support though satisfactory could be improved for a healthcare software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Moses
Medical Practice, 1-10 employees
Jun 01, 2018
EASY PROGRAM
EASY PROGRAM
Pros
This program has everything needed to streamline our practice and their customer service is excellent when we encounter any challenges.
Cons
The programming is straightforward offering limited features but it provides what's necessary to simplify tasks for smaller companies.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
ROSEMARY
Medical Practice, 500+ employees
Mar 01, 2018
Easy software to use
Easy software to use
Pros
The cloud computing model is scalable and costeffective. Physicians can access patients' records test results and medication information through a single screen making it a valuable tool.
Cons
Some users may find it slightly complicated initially but with time and exploration it becomes easier to utilize all the features.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Vanessa
Medical Practice, 101-500 employees
Jan 01, 2018
WHAT YOU SEE IS WHAT YOU GET FROM THIS PROGRAM.
WHAT YOU SEE IS WHAT YOU GET FROM THIS PROGRAM.
Pros
The program delivers exactly what you expect and I haven't used it enough to provide a comprehensive review.
Cons
My office had a negative experience with this program leading to quick adoption and abandonment due to poor feedback.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rosemary
Medical Practice, 500+ employees
Oct 05, 2017
One can be able to share health information across a care continuum
One can be able to share health information across a care continuum
Pros
Physicians can easily access patients' records test results and medication information through a single interface promoting seamless information sharing in healthcare.
Cons
Continuous training is necessary for users to fully utilize the system incurring additional expenses for staff training.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Cosmas
Unknown, 51-100 employees
Sep 01, 2017
Ease of sharing health information
Ease of sharing health information
Pros
It offers a cloud SaaS clinical integration platform which aids diverse healthcare organizations in creating a seamless view of patient care. It promotes EHR adoption and is costeffective scalable and userfriendly.
Cons
It can be a bit complex to understand and information about 247 support availability is lacking.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Rashesh
Medical Practice, 1-10 employees
Aug 01, 2017
Great to work with!
Great to work with!
Pros
The software has made the clinic's workflow much easier and payments come in quicker than before. The team at bestPT has been accommodating to the clinic's needs and has worked with them to make changes that fit their practice. The coaches, Tom and Naomi, check in with the clinic once a month to ensure everything is working properly, and the customer support team is quick to respond to any problems or concerns raised through the ticketing system. The software provides a one-stop-shop solution for scheduling, treatment notes, and billing/posting, which is beneficial for the clinic.
Cons
The software was not originally designed to accommodate multiple disciplines, particularly speech therapy. Although the team has been working to make changes that fit the clinic's needs, there are still areas that need to be "tweaked" for speech therapists. This might result in some inefficiencies, at least in the short term, until the necessary adjustments are made.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Cheryl
N/A, N/A employees
Aug 24, 2015
Filters
Big Data MPI EHR Solutions with Cloud Enterprise Support
Big Data MPI EHR Solutions with Cloud Enterprise Support
Pros
I utilized Big Data MPI for researching secure EHR solutions in the cloud. It supported the implementation of tamperproof security protocols for patient healthcare records in the cloud including HIPAAcompliant storage and processing. We explored privacy techniques like crypto coprocessors and homomorphic encryption.
Cons
Deployment wasn't straightforward and it required time to figure out algorithmic blueprints for IaaSPaaS cloud infrastructures.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Wassim
Computer Networking, 500+ employees
Jun 01, 2023
Niva Health Review
Niva Health Review
Pros
The software is user-friendly and offers real-time assistance through instructional videos for common issues. It covers all aspects of business management.
Cons
Despite the provided training, the software can be overwhelming to learn at first.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kory
Medical Practice, 51-200 employees employees
Nov 11, 2021
Very helpful service for a great program
Very helpful service for a great program
Pros
The customer service is fast and responsive, and the program has multiple ways to access information. The schedule is flexible and easy to modify, with numerous color options available.
Cons
Some of the terminology used in the messaging system can be confusing.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Dillon
Health, Wellness and Fitness, 2-10 employees employees
Jul 14, 2020
CUSTOMER SERVICE/BILL REVIEW
CUSTOMER SERVICE/BILL REVIEW
Pros
The software is easy to use for most office tasks.
Cons
Tickets are sometimes not answered promptly, and urgency levels may need to be adjusted.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
CHRISTINA
Medical Practice, 2-10 employees employees
Aug 18, 2019
Ease of billing and documentation in your fingertips
Ease of billing and documentation in your fingertips
Pros
Billing Dynamix offers quick documentation through pre-built templates and personalized macros. Its Provider Claims workbench keeps claims organized and improves office workflow.
Cons
Initially, the system can appear overwhelming due to the amount of information available.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Armand Max
Health, Wellness and Fitness, 51-200 employees employees
Apr 13, 2019
4medica iEHR HAS BEEN A LIFE SAVER FOR OUR HOSPITAL
4medica iEHR HAS BEEN A LIFE SAVER FOR OUR HOSPITAL
Pros
It's easy to learn offers a wide range of health information and is costeffective for large healthcare facilities. It's also userfriendly for both patients and physicians.
Cons
It may not be as beneficial for smallerscale users and the customer support though satisfactory could be improved for a healthcare software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Moses
Medical Practice, 1-10 employees
Jun 01, 2018
EASY PROGRAM
EASY PROGRAM
Pros
This program has everything needed to streamline our practice and their customer service is excellent when we encounter any challenges.
Cons
The programming is straightforward offering limited features but it provides what's necessary to simplify tasks for smaller companies.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
ROSEMARY
Medical Practice, 500+ employees
Mar 01, 2018
Easy software to use
Easy software to use
Pros
The cloud computing model is scalable and costeffective. Physicians can access patients' records test results and medication information through a single screen making it a valuable tool.
Cons
Some users may find it slightly complicated initially but with time and exploration it becomes easier to utilize all the features.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Vanessa
Medical Practice, 101-500 employees
Jan 01, 2018
WHAT YOU SEE IS WHAT YOU GET FROM THIS PROGRAM.
WHAT YOU SEE IS WHAT YOU GET FROM THIS PROGRAM.
Pros
The program delivers exactly what you expect and I haven't used it enough to provide a comprehensive review.
Cons
My office had a negative experience with this program leading to quick adoption and abandonment due to poor feedback.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rosemary
Medical Practice, 500+ employees
Oct 05, 2017
One can be able to share health information across a care continuum
One can be able to share health information across a care continuum
Pros
Physicians can easily access patients' records test results and medication information through a single interface promoting seamless information sharing in healthcare.
Cons
Continuous training is necessary for users to fully utilize the system incurring additional expenses for staff training.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Cosmas
Unknown, 51-100 employees
Sep 01, 2017
Ease of sharing health information
Ease of sharing health information
Pros
It offers a cloud SaaS clinical integration platform which aids diverse healthcare organizations in creating a seamless view of patient care. It promotes EHR adoption and is costeffective scalable and userfriendly.
Cons
It can be a bit complex to understand and information about 247 support availability is lacking.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Rashesh
Medical Practice, 1-10 employees
Aug 01, 2017
Great to work with!
Great to work with!
Pros
The software has made the clinic's workflow much easier and payments come in quicker than before. The team at bestPT has been accommodating to the clinic's needs and has worked with them to make changes that fit their practice. The coaches, Tom and Naomi, check in with the clinic once a month to ensure everything is working properly, and the customer support team is quick to respond to any problems or concerns raised through the ticketing system. The software provides a one-stop-shop solution for scheduling, treatment notes, and billing/posting, which is beneficial for the clinic.
Cons
The software was not originally designed to accommodate multiple disciplines, particularly speech therapy. Although the team has been working to make changes that fit the clinic's needs, there are still areas that need to be "tweaked" for speech therapists. This might result in some inefficiencies, at least in the short term, until the necessary adjustments are made.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Cheryl
N/A, N/A employees
Aug 24, 2015