Total 12 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

42%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

W

Wassim

Computer Networking, 500+ employees

4.0
June 2023

Big Data MPI EHR Solutions with Cloud Enterprise Support

Pros

I utilized Big Data MPI for researching secure EHR solutions in the cloud. It supported the implementation of tamperproof security protocols for patient healthcare records in the cloud including HIPAAcompliant storage and processing. We explored privacy techniques like crypto coprocessors and homomorphic encryption.

Cons

Deployment wasn't straightforward and it required time to figure out algorithmic blueprints for IaaSPaaS cloud infrastructures.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

K

Kory

Medical Practice, 51-100 employees

5.0
November 2021

Niva Health Review

Pros

The software is user-friendly and offers real-time assistance through instructional videos for common issues. It covers all aspects of business management.

Cons

Despite the provided training, the software can be overwhelming to learn at first.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D

Dillon

Not Specified, 1-10 employees

5.0
July 2020

Very helpful service for a great program

Pros

The customer service is fast and responsive, and the program has multiple ways to access information. The schedule is flexible and easy to modify, with numerous color options available.

Cons

Some of the terminology used in the messaging system can be confusing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

C

CHRISTINA

Medical Practice, 1-10 employees

4.0
August 2019

CUSTOMER SERVICE/BILL REVIEW

Pros

The software is easy to use for most office tasks.

Cons

Tickets are sometimes not answered promptly, and urgency levels may need to be adjusted.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

AM

Armand Max

Medical Practice, 51-100 employees

5.0
April 2019

Ease of billing and documentation in your fingertips

Pros

Billing Dynamix offers quick documentation through pre-built templates and personalized macros. Its Provider Claims workbench keeps claims organized and improves office workflow.

Cons

Initially, the system can appear overwhelming due to the amount of information available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Moses

Medical Practice, 1-10 employees

5.0
June 2018

4medica iEHR HAS BEEN A LIFE SAVER FOR OUR HOSPITAL

Pros

It's easy to learn offers a wide range of health information and is costeffective for large healthcare facilities. It's also userfriendly for both patients and physicians.

Cons

It may not be as beneficial for smallerscale users and the customer support though satisfactory could be improved for a healthcare software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R

ROSEMARY

Medical Practice, 500+ employees

5.0
March 2018

EASY PROGRAM

Pros

This program has everything needed to streamline our practice and their customer service is excellent when we encounter any challenges.

Cons

The programming is straightforward offering limited features but it provides what's necessary to simplify tasks for smaller companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

V

Vanessa

Medical Practice, 101-500 employees

5.0
January 2018

Easy software to use

Pros

The cloud computing model is scalable and costeffective. Physicians can access patients' records test results and medication information through a single screen making it a valuable tool.

Cons

Some users may find it slightly complicated initially but with time and exploration it becomes easier to utilize all the features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R

Rosemary

Medical Practice, 500+ employees

5.0
October 2017

WHAT YOU SEE IS WHAT YOU GET FROM THIS PROGRAM.

Pros

The program delivers exactly what you expect and I haven't used it enough to provide a comprehensive review.

Cons

My office had a negative experience with this program leading to quick adoption and abandonment due to poor feedback.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C

Cosmas

Unknown, 51-100 employees

4.0
September 2017

One can be able to share health information across a care continuum

Pros

Physicians can easily access patients' records test results and medication information through a single interface promoting seamless information sharing in healthcare.

Cons

Continuous training is necessary for users to fully utilize the system incurring additional expenses for staff training.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

R

Rashesh

Medical Practice, 1-10 employees

4.0
August 2017

Ease of sharing health information

Pros

It offers a cloud SaaS clinical integration platform which aids diverse healthcare organizations in creating a seamless view of patient care. It promotes EHR adoption and is costeffective scalable and userfriendly.

Cons

It can be a bit complex to understand and information about 247 support availability is lacking.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

C

Cheryl

Not Specified, N/A employees

4.0
August 2015

Great to work with!

Pros

The software has made the clinic's workflow much easier and payments come in quicker than before. The team at bestPT has been accommodating to the clinic's needs and has worked with them to make changes that fit their practice. The coaches, Tom and Naomi, check in with the clinic once a month to ensure everything is working properly, and the customer support team is quick to respond to any problems or concerns raised through the ticketing system. The software provides a one-stop-shop solution for scheduling, treatment notes, and billing/posting, which is beneficial for the clinic.

Cons

The software was not originally designed to accommodate multiple disciplines, particularly speech therapy. Although the team has been working to make changes that fit the clinic's needs, there are still areas that need to be "tweaked" for speech therapists. This might result in some inefficiencies, at least in the short term, until the necessary adjustments are made.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9