softwareblueEHR Software Reviews
21 Reviews
Overall Rating
4.4
21 Reviews
Rating Distribution
5
(9)
4
(12)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.4
21 Reviews
Rating Distribution
5
(9)
4
(12)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Fits the bill
Fits the bill
Pros
Complete EHR package with the patient portal and medical billing. We are able to conduct our business online instead of on paper which makes things very convenient.
Cons
Documentation has some bugs and because it is fairly new we hope they will fix it asap.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Thomas
Infra Medical Health, 2-9 employees
Jan 02, 2023
Best in the business
Best in the business
Pros
It is completely customizable and offers more options than the other industry alternatives in the market. Their customer service is amazing too.
Cons
I wish it had the ability to connect across different locations
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tara
Tara Reid MD, 50-99 employees
Nov 10, 2022
Recommended to all physicians
Recommended to all physicians
Pros
I have been using this blueEHR software for a long time and it has been great. The patient portal and reporting modules are especially user-friendly.
Cons
The notes on patient charts are hard to read but they said they will be fixed soon.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
James
Helpers in Health LLC, 10-49 employees
Aug 09, 2022
Empowers doctors
Empowers doctors
Pros
The interface is clean and it has a smooth interface. I have been able to customize it according to my preferences.
Cons
There is nothing bad to say except that sometimes the company does not call back on time.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Tag
Kaira Medical Center, 50-99 employees
Apr 14, 2022
BlueEHR takes customization to another level
BlueEHR takes customization to another level
Pros
Simple to set up and customize, awesome billing module, Great client support. Profoundly natural.
Cons
A couple of modules not complete at the time of assessing the system, outstandingly inventory, Examination orders e,g research facility, and radiology.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Emmanuel
Managing Director , 1 employees
Jan 12, 2022
Customizable software
Customizable software
Pros
The thing that I just like the most about this EHR system is the reality that it is totally flexible and customizable to all the extent. I mean, youll bend it in ways that one cannot envision. Also, they give a really huge language database.
Cons
There are not numerous things that I detest. Theres of course something in my concern. They certainly have to keep up with time. Moreover, they have to be 24/7. Of course, they give a really great support group. But they have to be there 24/7.`
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sam
Doctor, 10-49 employees
Nov 16, 2021
A customizable electronic software that engages specialists to characterize clinical workflows
A customizable electronic software that engages specialists to characterize clinical workflows
Pros
I have been using and customizing this product for a number of months presently. They have a clean quick interface and their support individual has been outstandingly responsive.
Cons
Connectivity with other sellers is troublesome since other sellers have restrictive software.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Tagreed
Al Quwayiyah female college, 1 employees
Jul 23, 2021
Easy to use for everyone
Easy to use for everyone
Pros
It is a user-friendly software that is fully customizable and the customer support is also great.
Cons
Nothing negative comes to my mind regarding this.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Barry
Health, Wellness and Fitness, 2-9 employees
Mar 04, 2021
Amazing EHR software
Amazing EHR software
Pros
It is easily operated and a really useful software.
Cons
One problem that Ive been consistently facing is the way that the letters are transferred to other physicians but the problem will be resolved soon according to the customer service providers.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
James
Hospital and Health Care, 10-49 employees
Feb 26, 2021
I would not complain about this product.
I would not complain about this product.
Pros
I have been using this for the past few months or so and really appreciate it. It has a lot of flexibility when it comes to templates and it is very fast and an overall positive experience.
Cons
I have no complaints about this software.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Tagreed
Alqwayiyah Female College, - employees
Sep 03, 2020
Its all right.
Its all right.
Pros
The custom templates are good and simple to use.
Cons
It has connectivity issues.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Bryn
TeleHealth Medical Group, 2-10 employees employees
Feb 12, 2020
Easily customizable. Love the workflow
Easily customizable. Love the workflow
Pros
My experience with Blue EHR is only limited to a few months but I have had an amazingly pleasant experience using this system. Customization is very easy. The platform is flexible and the interface is very efficient and effective. I love their support staff; they are readily accessible and very helpful.
Cons
nothing major. The product offers good value for money and allows medical health providers to have more defined workflows.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Tagreed
Alqwayiyah Female College, - employees
Nov 20, 2019
Reliable for long-term use
Reliable for long-term use
Pros
I have been using ZH services for the better part of a decade and I have to commend their dedication towards their customers. The management and customer support are extremely responsive. The software itself is very easy to use. I can create custom templates. I love how they have meetings on a weekly basis to brief us on data updates, training physicians for projects like meaningful use and other ways to maximize productivity and workflow.
Cons
it’s a hassle trying to connect with other vendors probably because other vendors most have exclusive platforms while Blue EHR is more of an open source one.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Bryn
TeleHealth Medical Group, - employees
Mar 06, 2019
Great software
Great software
Pros
I have been using Blue EHR for over a decade and my experience has been amazing. Some of my favorite things about blue EHR are their documentation, demographics and patient portal. It is really easy to learn to use. The interface is very well laid out. This software is largely to credit for our successful practice. I highly recommend this service to other practices so that they can reap the benefits blue ehr has to offer as well.
Cons
the software does not read very well. The way notes transfer to letters to other physicians. I am hoping the company addresses this issue and make improvements in the upcoming upgrades.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
James
Firstcare Medical clinic , 11-50 employees employees
Nov 14, 2018
Perfect for all practices
Perfect for all practices
Pros
I have been very pleased with the system’s performance the entire time I have used Blue EHR. I used the system is free of cost for a year or so and it worked seamlessly. Six months ago, I was asked if I wanted to switch to the recently introduced paid version which I readily agreed to. It is very reasonably priced and offers incredible value for money. You are provided with all the features for all their pricing packages and charge only for the number of users of the software. The staff has been very helpful and friendly throughout the whole process of setting up and implementation. The software is super easy to learn. It is user-friendly and entirely customizable. I love how reliable and efficient it is. Their customer support staff has never failed to help us whenever we’ve had any minor glitches or confusions
Cons
none so far. It is a comprehensive solution by a reliable company. Highly recommended.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Barry
VisionOptics, 2-10 employees employees
May 17, 2018
highly adaptable. Love the workflow
highly adaptable. Love the workflow
Pros
I came across Blue EHR looking for a patient portal facility to be able to have a better connection with our patients. The company people were extremely helpful in setting up the entire system according to our practice requirements. The did that very efficiently so we opted for the whole EHR solution package which they are helping us set up. The system so far looks very promising as it has a lot of helpful features to offer. Absolutely love how totally customizable it is.
Cons
I wish they would make it slightly easier to operate. It still works just fine but there are some areas that require some working around to get the task done. Although, they are promising upgrades so I hope that will help.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Sam
Park Eye Clinic, - employees
Feb 06, 2018
Love how adaptable blue Ehr is. Perfect for all medical practices
Love how adaptable blue Ehr is. Perfect for all medical practices
Pros
The most outstanding thing about Blue EHR is flexible it is in every aspect. I can customize it completely with no difficulty. The software is very simple to use. Highly intuitive with an amazing billing module. Their customer support is very reliable.
Cons
There are a few modules which are not complete when you have to evaluate the system, such as inventory and Investigation orders like laboratory, radiology, and pharmacy.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Emmanuel
Medisoft east Africa Limited , - employees
May 18, 2017
Very intuitive. Love the staff
Very intuitive. Love the staff
Pros
the solution offers you the opportunity to completely customize every aspect to your preference. You can do your charting in whichever format. The customer support is great. Always available and willing to help.
Cons
The software is entirely cloud-based with no option for an in-house self-hosted version which means it’s totally dependent on the availability of a good internet connection which can be troublesome sometimes.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Hosam
MEMITS Solutions LLC, - employees
Feb 08, 2017
Love it
Love it
Pros
My experience with Blue EHR system is of only a few months but I completely love how intuitive and customizable it is. The system is totally hassle-free. The interface is very simple and efficient. The company has some great staff, from sales to customer support, they never fail to satisfy whatever you need help with.
Cons
there are some inconsistencies with the printing interface and its whole layout but it works just fine.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Rich
Balance Medical , - employees
Dec 15, 2016
The best EHR solution I have ever used
The best EHR solution I have ever used
Pros
Blue EHS is thoroughly comprehensive and surprisingly, super easy to use. The system offers total customization which is very easily achieved. The company staff is amazing. Their customer service is responsive and friendly which is a huge plus point.
Cons
none.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sharon
bridgelynx, - employees
Aug 17, 2016
Great functionality. Super flexible
Great functionality. Super flexible
Pros
The system offers some amazing and very helpful options and features. Great for meaningful use. Super customizable so the extra workarounds are minimized. I have had a great experience using it and I would definitely recommend more practices use this amazing solution.
Cons
you need to have the ability of integration with medical devices to get the results direct on blue EHS other than that its performance has been highly satisfactory.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
abdelrahman
souq rx, - employees
Mar 11, 2016
Filters
Fits the bill
Fits the bill
Pros
Complete EHR package with the patient portal and medical billing. We are able to conduct our business online instead of on paper which makes things very convenient.
Cons
Documentation has some bugs and because it is fairly new we hope they will fix it asap.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Thomas
Infra Medical Health, 2-9 employees
Jan 02, 2023
Best in the business
Best in the business
Pros
It is completely customizable and offers more options than the other industry alternatives in the market. Their customer service is amazing too.
Cons
I wish it had the ability to connect across different locations
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tara
Tara Reid MD, 50-99 employees
Nov 10, 2022
Recommended to all physicians
Recommended to all physicians
Pros
I have been using this blueEHR software for a long time and it has been great. The patient portal and reporting modules are especially user-friendly.
Cons
The notes on patient charts are hard to read but they said they will be fixed soon.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
James
Helpers in Health LLC, 10-49 employees
Aug 09, 2022
Empowers doctors
Empowers doctors
Pros
The interface is clean and it has a smooth interface. I have been able to customize it according to my preferences.
Cons
There is nothing bad to say except that sometimes the company does not call back on time.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Tag
Kaira Medical Center, 50-99 employees
Apr 14, 2022
BlueEHR takes customization to another level
BlueEHR takes customization to another level
Pros
Simple to set up and customize, awesome billing module, Great client support. Profoundly natural.
Cons
A couple of modules not complete at the time of assessing the system, outstandingly inventory, Examination orders e,g research facility, and radiology.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Emmanuel
Managing Director , 1 employees
Jan 12, 2022
Customizable software
Customizable software
Pros
The thing that I just like the most about this EHR system is the reality that it is totally flexible and customizable to all the extent. I mean, youll bend it in ways that one cannot envision. Also, they give a really huge language database.
Cons
There are not numerous things that I detest. Theres of course something in my concern. They certainly have to keep up with time. Moreover, they have to be 24/7. Of course, they give a really great support group. But they have to be there 24/7.`
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sam
Doctor, 10-49 employees
Nov 16, 2021
A customizable electronic software that engages specialists to characterize clinical workflows
A customizable electronic software that engages specialists to characterize clinical workflows
Pros
I have been using and customizing this product for a number of months presently. They have a clean quick interface and their support individual has been outstandingly responsive.
Cons
Connectivity with other sellers is troublesome since other sellers have restrictive software.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Tagreed
Al Quwayiyah female college, 1 employees
Jul 23, 2021
Easy to use for everyone
Easy to use for everyone
Pros
It is a user-friendly software that is fully customizable and the customer support is also great.
Cons
Nothing negative comes to my mind regarding this.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Barry
Health, Wellness and Fitness, 2-9 employees
Mar 04, 2021
Amazing EHR software
Amazing EHR software
Pros
It is easily operated and a really useful software.
Cons
One problem that Ive been consistently facing is the way that the letters are transferred to other physicians but the problem will be resolved soon according to the customer service providers.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
James
Hospital and Health Care, 10-49 employees
Feb 26, 2021
I would not complain about this product.
I would not complain about this product.
Pros
I have been using this for the past few months or so and really appreciate it. It has a lot of flexibility when it comes to templates and it is very fast and an overall positive experience.
Cons
I have no complaints about this software.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Tagreed
Alqwayiyah Female College, - employees
Sep 03, 2020
Its all right.
Its all right.
Pros
The custom templates are good and simple to use.
Cons
It has connectivity issues.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Bryn
TeleHealth Medical Group, 2-10 employees employees
Feb 12, 2020
Easily customizable. Love the workflow
Easily customizable. Love the workflow
Pros
My experience with Blue EHR is only limited to a few months but I have had an amazingly pleasant experience using this system. Customization is very easy. The platform is flexible and the interface is very efficient and effective. I love their support staff; they are readily accessible and very helpful.
Cons
nothing major. The product offers good value for money and allows medical health providers to have more defined workflows.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Tagreed
Alqwayiyah Female College, - employees
Nov 20, 2019
Reliable for long-term use
Reliable for long-term use
Pros
I have been using ZH services for the better part of a decade and I have to commend their dedication towards their customers. The management and customer support are extremely responsive. The software itself is very easy to use. I can create custom templates. I love how they have meetings on a weekly basis to brief us on data updates, training physicians for projects like meaningful use and other ways to maximize productivity and workflow.
Cons
it’s a hassle trying to connect with other vendors probably because other vendors most have exclusive platforms while Blue EHR is more of an open source one.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Bryn
TeleHealth Medical Group, - employees
Mar 06, 2019
Great software
Great software
Pros
I have been using Blue EHR for over a decade and my experience has been amazing. Some of my favorite things about blue EHR are their documentation, demographics and patient portal. It is really easy to learn to use. The interface is very well laid out. This software is largely to credit for our successful practice. I highly recommend this service to other practices so that they can reap the benefits blue ehr has to offer as well.
Cons
the software does not read very well. The way notes transfer to letters to other physicians. I am hoping the company addresses this issue and make improvements in the upcoming upgrades.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
James
Firstcare Medical clinic , 11-50 employees employees
Nov 14, 2018
Perfect for all practices
Perfect for all practices
Pros
I have been very pleased with the system’s performance the entire time I have used Blue EHR. I used the system is free of cost for a year or so and it worked seamlessly. Six months ago, I was asked if I wanted to switch to the recently introduced paid version which I readily agreed to. It is very reasonably priced and offers incredible value for money. You are provided with all the features for all their pricing packages and charge only for the number of users of the software. The staff has been very helpful and friendly throughout the whole process of setting up and implementation. The software is super easy to learn. It is user-friendly and entirely customizable. I love how reliable and efficient it is. Their customer support staff has never failed to help us whenever we’ve had any minor glitches or confusions
Cons
none so far. It is a comprehensive solution by a reliable company. Highly recommended.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Barry
VisionOptics, 2-10 employees employees
May 17, 2018
highly adaptable. Love the workflow
highly adaptable. Love the workflow
Pros
I came across Blue EHR looking for a patient portal facility to be able to have a better connection with our patients. The company people were extremely helpful in setting up the entire system according to our practice requirements. The did that very efficiently so we opted for the whole EHR solution package which they are helping us set up. The system so far looks very promising as it has a lot of helpful features to offer. Absolutely love how totally customizable it is.
Cons
I wish they would make it slightly easier to operate. It still works just fine but there are some areas that require some working around to get the task done. Although, they are promising upgrades so I hope that will help.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Sam
Park Eye Clinic, - employees
Feb 06, 2018
Love how adaptable blue Ehr is. Perfect for all medical practices
Love how adaptable blue Ehr is. Perfect for all medical practices
Pros
The most outstanding thing about Blue EHR is flexible it is in every aspect. I can customize it completely with no difficulty. The software is very simple to use. Highly intuitive with an amazing billing module. Their customer support is very reliable.
Cons
There are a few modules which are not complete when you have to evaluate the system, such as inventory and Investigation orders like laboratory, radiology, and pharmacy.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Emmanuel
Medisoft east Africa Limited , - employees
May 18, 2017
Very intuitive. Love the staff
Very intuitive. Love the staff
Pros
the solution offers you the opportunity to completely customize every aspect to your preference. You can do your charting in whichever format. The customer support is great. Always available and willing to help.
Cons
The software is entirely cloud-based with no option for an in-house self-hosted version which means it’s totally dependent on the availability of a good internet connection which can be troublesome sometimes.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Hosam
MEMITS Solutions LLC, - employees
Feb 08, 2017
Love it
Love it
Pros
My experience with Blue EHR system is of only a few months but I completely love how intuitive and customizable it is. The system is totally hassle-free. The interface is very simple and efficient. The company has some great staff, from sales to customer support, they never fail to satisfy whatever you need help with.
Cons
there are some inconsistencies with the printing interface and its whole layout but it works just fine.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Rich
Balance Medical , - employees
Dec 15, 2016
The best EHR solution I have ever used
The best EHR solution I have ever used
Pros
Blue EHS is thoroughly comprehensive and surprisingly, super easy to use. The system offers total customization which is very easily achieved. The company staff is amazing. Their customer service is responsive and friendly which is a huge plus point.
Cons
none.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sharon
bridgelynx, - employees
Aug 17, 2016
Great functionality. Super flexible
Great functionality. Super flexible
Pros
The system offers some amazing and very helpful options and features. Great for meaningful use. Super customizable so the extra workarounds are minimized. I have had a great experience using it and I would definitely recommend more practices use this amazing solution.
Cons
you need to have the ability of integration with medical devices to get the results direct on blue EHS other than that its performance has been highly satisfactory.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
abdelrahman
souq rx, - employees
Mar 11, 2016