Caremerge EHR Software

Caremerge EHR Software Reviews

8 Reviews

Overall Rating

3.9

8 Reviews

Rating Distribution

5

star

(2)

4

star

(3)

3

star

(3)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

filter

Filters

A great solution for CCRC
Pros

It has a very clean look and caters to a versatile group of people.

Cons

If there was an option to increase the font size, this would be a perfect software.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

Dina C.

Hospital & Health Care, 100-499 employees

May 11, 2022

Such an amazing program!
Pros

This software is great for everyone who is in need of help regarding billings and such. It caters to directors, residents, and the senior community as well which is amazing.

Cons

Sometimes the app lags with too much going on and it takes time to fix everything once it stops lagging.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Annalise W.

Hospital & Health Care, 500-999 employees

May 10, 2022

Amazing Platform
Pros

Caremerge is an excellent tool for senior living communities. Creating a calendar from scratch each month takes hours but with Caremerge the software will take care of it for you. Additionally the program allows you to take attendance of resident participation and generate a detailed report of their activities including percentages of the types of activities. I really like the communication and announcement feature of Caremerge which helps to connect with family. It's much easier than using emails and you can respond quickly as messages don't get lost in your email account. Even the residents can create accounts post on the community board sign up for activities and see the daily events. Overall it's a great program and we really appreciate everything that Caremerge has to offer.

Cons

The app often fails to display all the residents when staff members attempt to take attendance. Consequently while using the app staff members are required to browse through the resident list to locate the missing names and take attendance accordingly. This process involves additional effort and time compared to merely reviewing the list and verifying participation.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Annalise

Hospital and Health Care, 500+ employees

Apr 19, 2022

Best Engagement tool on the market!
Pros

It is a very user friendly and easy to use software.

Cons

This can be considered a pricey software but it is worth it in the end.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Kim M.

Hospital & Health Care, 100-499 employees

Apr 14, 2022

Amazing System
Pros

Caremerge is a great program for directors residents and families involved in senior living communities. Creating a calendar from scratch every month can take hours but Caremerge saves you the time and effort. Attendance records for resident participation can also be taken and reported with detailed percentages of activity types. Communication with family is made easier with announcement features that respond quickly without risking messages being buried in your email account. Residents can sign up for activities and see daily events. Overall Caremerge is a great program with many useful features.

Cons

Occasionally the app experiences difficulty in populating all the residents' names. When a staff member navigates to take attendance on the app not all residents appear in the list requiring staff to manually search for the resident's name. Hence taking the attendance is not as straightforward a process as merely glancing through the list and checking for participation.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Annalise

Hospital and Health Care, 500+ employees

Apr 11, 2022

Caremerge
Pros

This software allows careful and efficient planning of events and allows ease of communication.

Cons

The calendar does not include more options to make it look more professional.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Karen D.

Hospital & Health Care, 50-99 employees

Apr 06, 2022

Does not work too well for me
Pros

Sometimes it is hard to figure out the software, but when you do it works superbly.

Cons

It took me too much time and effort to get a hang of this software, seemed like a waste of time.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

Megan M.

Health, Wellness and Fitness, 10-49 employees

Mar 07, 2022

Caremerge Reviews
Pros

Caremerge customizes their software to suit the requirements of communities and families who use it. They welcome feedback and have implemented constructive criticism to make improvements and meet the needs of their users. This has made the software extremely beneficial for our community and distinguishes us from other industry players.

Cons

I have suggested some adaptations for the app that are reportedly being worked on but I'm unsure if they are still being considered or if they have been abandoned. It would be better if the app had more customization options for the calendar and PDF styler.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Diana

Hospital and Health Care, 51-100 employees

Nov 19, 2019