Caremerge offers a complete technology suite for senior living communities. Despite the positive feedback, smaller communities may find their learning curve steep and pricing slightly high. However, a free demo helps to evaluate its effectiveness firsthand. Overall, Caremerge’s highly customizable solution helps enhance resident care and operational efficiency.
Caremerge Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integrations
Patient Portal
What Is Caremerge?
Overview
Caremerge, now known as Icon, is a cloud-based EHR and engagement software designed for the senior living industry. The core features of the solution include family coordination, chronic care management, and community engagement. Using Caremerge, clinicians can manage and streamline patient assessments with an assessment calendar and care task tracking tools.
Additional features include smart med order management, pharmacy integrations, real-time notifications, and more, ensuring comprehensive care coordination.
What Is Caremerge Best Known For?
Caremerge EHR stands out with its highly customizable interface, which allows users to effortlessly tailor communications to the unique needs of residents, staff, and family members. This user-friendly platform streamlines operations by eliminating heavy manual work and ensuring efficient and personalized engagement across all levels of care.
Caremerge Pricing
The vendor offers the following three customizable pricing plans:
- Essentials Package – Custom pricing
- Enhanced Package – Custom pricing
- Premier Package – Custom pricing
Caremerge Integrations
The software supports integrations with a range of third-party platforms, including:
- Netsmart
- PointClickCare
- McKesson
- MatrixCare
- HubSpot
- Salesforce
How Does Caremerge Work?
Follow the steps outlined below to get started with the software:
- Log in to the software using your credentials
- Access a unified dashboard to manage all solutions in one place
- Publish community events, news, and wellness activities to the resident calendar
- Engage residents with custom content on mobile and TV apps
- Communicate with families via a private portal and app notifications
- Use integrations like voice assistants for hands-free care searches
- Track outcomes and generate reports on resident and staff metrics
- Customize options and workflows to suit the needs of your community
Who Is Caremerge For?
Caremerge software is suitable for senior care communities of all sizes. It is tailored specifically for the following care providers:
- Assisted living centers
- Independent living communities
- Continuing Care Retirement Communities (CCRC)
- Memory care facilities
Is Caremerge Right For You?
If you are looking for an all-in-one technology platform for your senior living community, Caremerge may be a good solution. Its integrated suite of family engagement, clinical, and communication solutions help streamline day-to-day operations and enhance resident experiences.
Families can additionally send facility feedback via net promoter score surveys to facilitate better communication and continuous improvement. The software enhances community engagement through Amazon Alexa integration and digital signage. It allows users to manage and access data across various internet-enabled devices, including laptops, desktops, tablets, etc. Moreover, Caremerge’s central dashboard assists users in monitoring medication exceptions MAR tasks and PRNs.
As a HIPAA-compliant solution, Caremerge ensures secure access and storage of all protected resident information in its electronic health records and medication administration tools.
Ready to take the next step? Call us at (661) 384-7070 to learn exactly how this software can benefit your senior living facility.
Caremerge Features
Caremerge's calendar central feature empowers users to efficiently manage their schedules and customize their calendar view with personalized filters like service level and meeting location. Its integrated intelligence reporting functionality tracks essential statistics such as attendance and wellness trends. Users can also adjust colors, add logos, and clean up events for printing purposes.
See How It WorksThis feature enables users to showcase personalized digital signs in common areas to keep residents and guests informed about announcements and events effortlessly. With user-friendly content building tools, users can create engaging displays and reduce administrative tasks. Additionally, the feature offers remote screen management and role-based user permissions for efficient control and customization.
See How It WorksThe software’s family engagement feature serves as a central communication hub that keeps family members involved and updated about their loved ones' care. With the mobile app, users can quickly send newsletters, updates, and surveys, fostering transparency and trust in the caregiving process. Moreover, this family engagement system enables residents' relatives to track past and upcoming activities and message staff for updates.
See How It WorksThis feature empowers users to gain valuable insights and track engagement, enhancing resident and family experiences. By analyzing trends and key performance indicators (KPIs), users can identify opportunities, mitigate risks, and align strategies based on real-time insights. Additionally, Caremerge offers incident and intelligence reporting, providing clinicians with actionable insights into incidents and resident services.
See How It Works
