softwareCasamba Software Reviews
25 Reviews
Overall Rating
4
25 Reviews
Rating Distribution
5
(9)
4
(9)
3
(6)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Overall Rating
4
25 Reviews
Rating Distribution
5
(9)
4
(9)
3
(6)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Filters
Specialty
Provider Size
Time Used
Skilled Nursing - CMA
Skilled Nursing - CMA
Pros
The layout is well-organized and using it is very simple.
Cons
At times, the speed could be improved. Additionally, it would be desirable if preferences for saving files in a specific way could be saved.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jorge smith
Medical Practice, 1000 employees employees
Apr 29, 2023
User Friendly and Time Efficient
User Friendly and Time Efficient
Pros
I find Casamba Skilled to be very user-friendly. The portal is easy to navigate and it helps me with efficient documentation. Although I was initially concerned when SNFs transitioned to the PDPM model, I have not faced any issues with billing or charges under this new payment model. The software offers various tools, including both free text areas and pre-fabricated/drop-down options, which provide a good balance for my needs.
Cons
I am having trouble logging onto two devices simultaneously with one login. For instance, I cannot access old patient evaluations on a desktop while typing a patients note on a handheld device without losing my progress or encountering glitches. However, it might be possible to have multiple tabs open on the same device.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Cherah H.
Speech Language Pathologist Enterprise, 1000 emp employees
Apr 04, 2023
Gets the job done
Gets the job done
Pros
Accessing previous therapy notes and other documentation is made easy with the company-wide program, which allows for seamless sharing of information between facilities.
Cons
Currently, the documentation available for review is limited to the past week. To access older information, a desktop must be used. It would be more efficient if all documentation could be accessed on one device.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Danyell
Hospital & Health Care, 1000 employees employees
Mar 13, 2023
Casamba SMART
Casamba SMART
Pros
The straightforward layout and efficient search function make it easy for me to find what I need.
Cons
The system sometimes lags and can kick you off occasionally.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Janet M.
Hospital & Health Care, 100-150 employees employees
Feb 13, 2023
Easy to use documentation system
Easy to use documentation system
Pros
I find the drop-down menus for health documentation to be easily customizable, and I appreciate that they work seamlessly across laptops and iPads in my company.
Cons
I would like to create a bank of frequently used phrases for completing notes, so I can complete the process faster.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Lori Ann
Hospital & Health Care, 2-10 employees employees
Jan 11, 2023
Horrible Customer Service
Horrible Customer Service
Pros
I find it easy to use, and the interface functions properly. I've been using Therapy Source and Rehab Toolkit since 2005.
Cons
At present, I've got two tickets open via their portal login. One, from about a month back, shows as "transferred" but remains unresolved. The other, marked as "New," has been pending for over a week. If you try calling customer service, anticipate a lengthy wait for your call to be answered. You can reach them at 866-813-7454.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Mid-Market, 500+ employees
Mar 09, 2019
Treating therapist and Denial specialist
Treating therapist and Denial specialist
Pros
Moving between different regions and buildings is simple. Running reports for multiple sites and predefined regions is also easy.
Cons
I often find it necessary to refresh before a report generates. Daily scheduling can pose challenges for larger departments.
Ease of use
8
Value for money
10
Customer Support
6
Functionality
4
Allison C
Hospital & Health Care, 500+ employees
Apr 14, 2018
Simple to navigate
Simple to navigate
Pros
The calendar app helps me keep track of my daily hours worked and productivity.
Cons
The new appointment scheduler lacks the ability to display therapist names and their scheduled hours without manually adjusting the section size.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Verified User
Hospital & Health Care, 500+ employees
Feb 23, 2018
Happy with software
Happy with software
Pros
I can see patients from various facilities.
Cons
The word choices for speech therapy treatment and goals seem lacking. Additionally, it fails to save words I've written from other reports to use as a framework.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
3
Verified User
Hospital & Health Care, 500+ employees
Feb 19, 2018
User Friendly
User Friendly
Pros
I appreciate the drop-down boxes with multiple options for documentation.
Cons
Editing the appointment scheduler is restricted to one employee at a time, a new issue introduced with the recent update.
Ease of use
10
Value for money
6
Customer Support
4
Functionality
3
Verified User
Hospital & Health Care, 11-50 employees
Jan 28, 2018
Ok for Therapy
Ok for Therapy
Pros
There are both pros and cons. Evaluations are a pro, but there's limited room for personalization.
Cons
I struggle with creating my own goals; the process is more cumbersome than desired.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Verified User
Hospital & Health Care, 11-50 employees
Jan 09, 2018
Casamba is great for time tracking
Casamba is great for time tracking
Pros
The method for recording days off and leaving work early is straightforward.
Cons
Navigation can be somewhat cumbersome at times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Hospital & Health Care, 500+ employees
Jan 01, 2018
Good user interface with a therapy process that is easy to understand
Good user interface with a therapy process that is easy to understand
Pros
I appreciate Casamba's transparency with stored information. It's easy to access data for customized reports.
Cons
The user interface could use improvement, and certain sections of the application could be better organized for enhanced appeal and functionality.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Tyler E
Computer Software, 500+ employees
Dec 12, 2017
I�ve had good experience with Casamba. Documentation is simple and software is easy to navigate.
I�ve had good experience with Casamba. Documentation is simple and software is easy to navigate.
Pros
I like the shortcuts for daily notes and selecting short-term/long-term goals.
Cons
I have no complaints; it's excellent software.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Verified User
Medical Practice, 11-50 employees
Dec 12, 2017
Very user friendly software!
Very user friendly software!
Pros
It's easy to navigate without unnecessary features. Integration with Point Click Care is seamless, allowing nursing administration to view therapy data easily.
Cons
The program's appearance could benefit from a modern update; it currently looks outdated.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Dec 09, 2017
Quick and simple
Quick and simple
Pros
I really like Casamba. I appreciate how user-friendly it is and its clean interface.
Cons
I'm not a fan of the extensive writing required and the limited availability of pre-selected items.
Ease of use
8
Value for money
4
Customer Support
6
Functionality
8
Verified User
Hospital & Health Care, 500+ employees
Dec 08, 2017
Good program
Good program
Pros
It's easy to learn and allows for unique goal writing.
Cons
It tends to be more time-consuming compared to other programs.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Cari R.
Education Management, 500+ employees
Dec 01, 2017
Easy to use common place therapy documentation and tracking system
Easy to use common place therapy documentation and tracking system
Pros
I like the familiarity, ease of use, and efficient documentation tracking and editing.
Cons
It often feels spread out and involves a lot of clicking.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Nov 19, 2017
Used Casamba for years!
Used Casamba for years!
Pros
Navigation through documentation, billing, and patient scheduling is easy.
Cons
The appearance is outdated and could benefit from some tidying up.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lucia R
Hospital & Health Care, 11-50 employees
Nov 08, 2017
User Friendly
User Friendly
Pros
Casamba's documentation system is easy to pick up without extensive training.
Cons
Evaluations are challenging on iPads but are more efficient on laptops.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Jessica D
Medical Practice, 500+ employees
Oct 26, 2017
User-friendly
User-friendly
Pros
The pre-set sentences make it easy to fill in small pieces of information.
Cons
I wouldn't change anything about the services provided.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Medical Practice, 500+ employees
Oct 15, 2017
Easy billing, documentation, time management
Easy billing, documentation, time management
Pros
It's a great program for clocking in/out, requesting PTO, managing productivity, billing CPT codes, and documenting for each code.
Cons
The process for setting goals in POCs and progress reports could be streamlined.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Medical Practice, 500+ employees
Oct 15, 2017
Easy to use and rarely has errors
Easy to use and rarely has errors
Pros
Casamba is a great program. We rarely have issues aside from password resets or training needs. I appreciate the training resources within the program.
Cons
Casamba offers fewer reporting options compared to our other program.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Oct 10, 2017
Casamba Smart User
Casamba Smart User
Pros
I like that the program provides appropriate goals and diagnoses for reports. I also really like the app.
Cons
Occasionally, the different pages seem disjointed.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Jun 02, 2017
Rehab
Rehab
Pros
It helps increase productivity and allows for writing short notes.
Cons
It still lacks accuracy when creating descriptions of services.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Health, Wellness and Fitness, 500+ employees
Dec 21, 2015
Filters
Skilled Nursing - CMA
Skilled Nursing - CMA
Pros
The layout is well-organized and using it is very simple.
Cons
At times, the speed could be improved. Additionally, it would be desirable if preferences for saving files in a specific way could be saved.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jorge smith
Medical Practice, 1000 employees employees
Apr 29, 2023
User Friendly and Time Efficient
User Friendly and Time Efficient
Pros
I find Casamba Skilled to be very user-friendly. The portal is easy to navigate and it helps me with efficient documentation. Although I was initially concerned when SNFs transitioned to the PDPM model, I have not faced any issues with billing or charges under this new payment model. The software offers various tools, including both free text areas and pre-fabricated/drop-down options, which provide a good balance for my needs.
Cons
I am having trouble logging onto two devices simultaneously with one login. For instance, I cannot access old patient evaluations on a desktop while typing a patients note on a handheld device without losing my progress or encountering glitches. However, it might be possible to have multiple tabs open on the same device.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Cherah H.
Speech Language Pathologist Enterprise, 1000 emp employees
Apr 04, 2023
Gets the job done
Gets the job done
Pros
Accessing previous therapy notes and other documentation is made easy with the company-wide program, which allows for seamless sharing of information between facilities.
Cons
Currently, the documentation available for review is limited to the past week. To access older information, a desktop must be used. It would be more efficient if all documentation could be accessed on one device.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Danyell
Hospital & Health Care, 1000 employees employees
Mar 13, 2023
Casamba SMART
Casamba SMART
Pros
The straightforward layout and efficient search function make it easy for me to find what I need.
Cons
The system sometimes lags and can kick you off occasionally.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Janet M.
Hospital & Health Care, 100-150 employees employees
Feb 13, 2023
Easy to use documentation system
Easy to use documentation system
Pros
I find the drop-down menus for health documentation to be easily customizable, and I appreciate that they work seamlessly across laptops and iPads in my company.
Cons
I would like to create a bank of frequently used phrases for completing notes, so I can complete the process faster.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Lori Ann
Hospital & Health Care, 2-10 employees employees
Jan 11, 2023
Horrible Customer Service
Horrible Customer Service
Pros
I find it easy to use, and the interface functions properly. I've been using Therapy Source and Rehab Toolkit since 2005.
Cons
At present, I've got two tickets open via their portal login. One, from about a month back, shows as "transferred" but remains unresolved. The other, marked as "New," has been pending for over a week. If you try calling customer service, anticipate a lengthy wait for your call to be answered. You can reach them at 866-813-7454.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Mid-Market, 500+ employees
Mar 09, 2019
Treating therapist and Denial specialist
Treating therapist and Denial specialist
Pros
Moving between different regions and buildings is simple. Running reports for multiple sites and predefined regions is also easy.
Cons
I often find it necessary to refresh before a report generates. Daily scheduling can pose challenges for larger departments.
Ease of use
8
Value for money
10
Customer Support
6
Functionality
4
Allison C
Hospital & Health Care, 500+ employees
Apr 14, 2018
Simple to navigate
Simple to navigate
Pros
The calendar app helps me keep track of my daily hours worked and productivity.
Cons
The new appointment scheduler lacks the ability to display therapist names and their scheduled hours without manually adjusting the section size.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Verified User
Hospital & Health Care, 500+ employees
Feb 23, 2018
Happy with software
Happy with software
Pros
I can see patients from various facilities.
Cons
The word choices for speech therapy treatment and goals seem lacking. Additionally, it fails to save words I've written from other reports to use as a framework.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
3
Verified User
Hospital & Health Care, 500+ employees
Feb 19, 2018
User Friendly
User Friendly
Pros
I appreciate the drop-down boxes with multiple options for documentation.
Cons
Editing the appointment scheduler is restricted to one employee at a time, a new issue introduced with the recent update.
Ease of use
10
Value for money
6
Customer Support
4
Functionality
3
Verified User
Hospital & Health Care, 11-50 employees
Jan 28, 2018
Ok for Therapy
Ok for Therapy
Pros
There are both pros and cons. Evaluations are a pro, but there's limited room for personalization.
Cons
I struggle with creating my own goals; the process is more cumbersome than desired.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Verified User
Hospital & Health Care, 11-50 employees
Jan 09, 2018
Casamba is great for time tracking
Casamba is great for time tracking
Pros
The method for recording days off and leaving work early is straightforward.
Cons
Navigation can be somewhat cumbersome at times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Hospital & Health Care, 500+ employees
Jan 01, 2018
Good user interface with a therapy process that is easy to understand
Good user interface with a therapy process that is easy to understand
Pros
I appreciate Casamba's transparency with stored information. It's easy to access data for customized reports.
Cons
The user interface could use improvement, and certain sections of the application could be better organized for enhanced appeal and functionality.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Tyler E
Computer Software, 500+ employees
Dec 12, 2017
I�ve had good experience with Casamba. Documentation is simple and software is easy to navigate.
I�ve had good experience with Casamba. Documentation is simple and software is easy to navigate.
Pros
I like the shortcuts for daily notes and selecting short-term/long-term goals.
Cons
I have no complaints; it's excellent software.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Verified User
Medical Practice, 11-50 employees
Dec 12, 2017
Very user friendly software!
Very user friendly software!
Pros
It's easy to navigate without unnecessary features. Integration with Point Click Care is seamless, allowing nursing administration to view therapy data easily.
Cons
The program's appearance could benefit from a modern update; it currently looks outdated.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Dec 09, 2017
Quick and simple
Quick and simple
Pros
I really like Casamba. I appreciate how user-friendly it is and its clean interface.
Cons
I'm not a fan of the extensive writing required and the limited availability of pre-selected items.
Ease of use
8
Value for money
4
Customer Support
6
Functionality
8
Verified User
Hospital & Health Care, 500+ employees
Dec 08, 2017
Good program
Good program
Pros
It's easy to learn and allows for unique goal writing.
Cons
It tends to be more time-consuming compared to other programs.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Cari R.
Education Management, 500+ employees
Dec 01, 2017
Easy to use common place therapy documentation and tracking system
Easy to use common place therapy documentation and tracking system
Pros
I like the familiarity, ease of use, and efficient documentation tracking and editing.
Cons
It often feels spread out and involves a lot of clicking.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Nov 19, 2017
Used Casamba for years!
Used Casamba for years!
Pros
Navigation through documentation, billing, and patient scheduling is easy.
Cons
The appearance is outdated and could benefit from some tidying up.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lucia R
Hospital & Health Care, 11-50 employees
Nov 08, 2017
User Friendly
User Friendly
Pros
Casamba's documentation system is easy to pick up without extensive training.
Cons
Evaluations are challenging on iPads but are more efficient on laptops.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Jessica D
Medical Practice, 500+ employees
Oct 26, 2017
User-friendly
User-friendly
Pros
The pre-set sentences make it easy to fill in small pieces of information.
Cons
I wouldn't change anything about the services provided.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Verified User
Medical Practice, 500+ employees
Oct 15, 2017
Easy billing, documentation, time management
Easy billing, documentation, time management
Pros
It's a great program for clocking in/out, requesting PTO, managing productivity, billing CPT codes, and documenting for each code.
Cons
The process for setting goals in POCs and progress reports could be streamlined.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Medical Practice, 500+ employees
Oct 15, 2017
Easy to use and rarely has errors
Easy to use and rarely has errors
Pros
Casamba is a great program. We rarely have issues aside from password resets or training needs. I appreciate the training resources within the program.
Cons
Casamba offers fewer reporting options compared to our other program.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Oct 10, 2017
Casamba Smart User
Casamba Smart User
Pros
I like that the program provides appropriate goals and diagnoses for reports. I also really like the app.
Cons
Occasionally, the different pages seem disjointed.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Jun 02, 2017
Rehab
Rehab
Pros
It helps increase productivity and allows for writing short notes.
Cons
It still lacks accuracy when creating descriptions of services.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Verified User
Health, Wellness and Fitness, 500+ employees
Dec 21, 2015