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Pros

  • Ideal for long-term care settings

  • Provides therapy-focused features

  • Supports seamless data sharing

Cons

  • Report generation could improve

  • Initial training may take time

  • Limited mobile app features

Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

36%

3

Stars

24%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JS
Jorge smith

Medical Practice, 500+ employees

4.0

Easy to use software

Pros

Casamba layout is very well-organized which I appreciate and using it is super simple.

Cons

At times, the speed is quite slow, so it definitely could be improved. Additionally, it would be better if preferences for saving files in a specific way could be saved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

CH
Cherah H.

Speech Language Pathologist Enterprise, 500+ employees

5.0

Simple and time-saving

Pros

Casamba software is quite user-friendly. Also the portal is easy to navigate and it's been great for keeping my documentation organized. Although I was concerned in the beginning when SNFs transitioned to the PDPM model, I have not faced any issues with billing or charges under this new payment model. And the software offers various tools, including both free text areas and pre-fabricated/drop-down options which provide a good balance for my needs.

Cons

I am having trouble logging onto two devices simultaneously with one login. For instance, I cannot access old patient evaluations on a desktop while typing a patients note on a handheld device without losing my progress or encountering glitches. However, it might be possible to have multiple tabs open on the same device.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

D
Danyell

Hospital & Health Care, 500+ employees

3.0

Delivers what it is supposed to!!

Pros

Accessing previous therapy notes and other documentation is made easy with the company-wide program, which allows us to share information between facilities a hassle free task.

Cons

Currently, the documentation available for review is limited to the past week. To access older information, a desktop must be used. Also I feel like it would be more efficient if all documentation could be accessed on one device.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JM
Janet M.

Hospital & Health Care, 101-500 employees

4.0

I like the layout of Casamba

Pros

Casamba layout is really simple, and the search function is very well structures, which makes it so easy for me to find exactly what I need.

Cons

The system sometimes lags which kicks me off occasionally.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

LA
Lori Ann

Hospital & Health Care, 1-10 employees

4.0

User-friendly tool

Pros

One of the things I like most is the drop-down menus for health documentation. They are really easy to customize, and I appreciate that they work seamlessly across both laptops and iPads in my company.

Cons

I would like to create a bank of frequently used phrases for completing notes, so I can complete the process faster.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

VU
Verified User

Not Specified, 500+ employees

3.0

Customer support is terrible

Pros

I find it easy to use, and the interface functions properly. I've been using Therapy Source and Rehab Toolkit since 2005.

Cons

At present, I've got two tickets open via their portal login. One, from about a month back, shows as "transferred" but remains unresolved. The other, marked as "New," has been pending for over a week. If you try calling customer service, anticipate a lengthy wait for your call to be answered. You can reach them at 866-813-7454.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

AC
Allison C

Hospital & Health Care, 500+ employees

3.0

Works well but needs a lot of improvements too

Pros

Moving between different regions and buildings is simple. Running reports for multiple sites and predefined regions is also something I find easy.

Cons

I have noticed that I often have to refresh the page to get a report to generate which can be a bit annoying. Also, daily scheduling can be tricky, especially when managing larger departments.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

4

VU
Verified User

Hospital & Health Care, 500+ employees

5.0

Quite helpful!!

Pros

The calendar app is great for keeping track of my daily hours worked and overall productivity. Like it really helps me stay on top of things.

Cons

The new appointment scheduler is not the best because it lacks the ability to show the therapist names and their scheduled hours unless I manually adjust the section size. It's an extra step that makes the process less smooth.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

VU
Verified User

Hospital & Health Care, 500+ employees

1.0

Lacks in so many areas

Pros

I love that I can see patients from different facilities, and the ability for point-of-care is really convenient too.

Cons

Well it's really not user friendly. The word choices for speech therapy treatments and goals aren't great and it does not save anything I have written from other reports to use as a framework. On top of that it is not visually appealing at all and the dashboard makes it hard to tell apart patients from the two different facilities I work at.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

3

VU
Verified User

Hospital & Health Care, 11-50 employees

4.0

Works fine but there's nothing so special about it!!

Pros

Well I really like the drop-down boxes with all the different options for documentation. This is something that makes thing a lot easier and more organized for me.

Cons

With the recent update, editing the appointment scheduler has become a hassle since only one employee can make changes at a time. It was not like this before, so it's definitely a new issue thats been introduced.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

4

Functionality

5

VU
Verified User

Hospital & Health Care, 11-50 employees

4.0

Good enough

Pros

Casamba definitely has it's pros and cons. Like I found the evaluations are a big pro, but there is not a lot of room for personalization.

Cons

I find it quite difficult to create my own goals because the whole process feels way more complicated than it needs to be.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

VU
Verified User

Hospital & Health Care, 500+ employees

3.0

Perfect for time tracking

Pros

The way to record days off and leave work early is really simple, which I like.

Cons

Using Casamba is not as easy as I though it would be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

TE
Tyler E

Hospital & Health Care, 500+ employees

4.0

UI is simple

Pros

From my experience using Casamba's system, I really like how open they are with the information stored. And I can easily access the data entered into the system and run customized reports without any hassle.

Cons

The user interface feels a bit basic and could use some improvement. Also the layout in certain sections is not the best as it could definitely look better and be arranged in a way that makes more sense.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

8

VU
Verified User

Medical Practice, 11-50 employees

4.0

Casamba has worked well for me with simple docs and navigation

Pros

Two things I like the most are shortcuts for daily notes and the option to select short-term/long-term goals.

Cons

I have no complaints. Casamba is an excellent software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

VU
Verified User

Hospital & Health Care, 500+ employees

5.0

Perfectly designed

Pros

Casamba software is fairly easy to use, simple and is not topped up with unnecessary features. Plus it integrates seamlessly with the Point Click Care program, feeds therapy data in, making it easy for nursing administration to view.

Cons

The programs appearance could definitely use some updating as for now it just feels like an older product when you look at it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

VU
Verified User

Hospital & Health Care, 500+ employees

3.0

I love Casamba

Pros

I just love Casamba. Not only it is so user-friendly but I also like how clean and simple the interface is.

Cons

I'm not a fan of all the writing thats required, and the limited availability of pre-selected items.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

CR
Cari R.

Not Specified, 500+ employees

5.0

Reliable software

Pros

It's easy to learn and I love that it lets me write unique goals.

Cons

It tends to be more time-consuming compared to other programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

VU
Verified User

Hospital & Health Care, 500+ employees

4.0

Makes editing and tracking simple

Pros

About Casamba, I like its familiarity, ease of use and efficient documentation tracking and editing.

Cons

It often feels really spread out and there is a lot of clicking involved to get things done.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

LR
Lucia R

Hospital & Health Care, 11-50 employees

5.0

Long time Casamba user

Pros

Navigation through documentation, billing and patient scheduling is easy for me now credit goes to Casamba.

Cons

The appearance feels quite outdated, and I think it could really use some tidying up to make it look more modern.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JD
Jessica D

Medical Practice, 500+ employees

4.0

A lot of improvements are required

Pros

Casamba's documentation system is really easy to pick up, like I did not have to spend time on training as I get the hang of it fairly quickly.

Cons

Evaluations are a bit tricky to do on iPads, but they are much easier and more efficient when I use them on a laptop.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

8