Richard Leavitt MD, 10-49 employees
“Affordable and Reliable!”
Pros
Ive been using this software for quite some time and honestly I can say with confidence that this system is super helpful when it comes to taking notes and maintaining records. As for the customer support, they are doing one heck of a job! They always get back to you as soon as possible and resolve the problem within hours. Very satisfied with their service; Great work team!
Cons
No web interface as of yet. Still waiting.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Moez Khorsandi MD, 1 employees
“Good EMR for solo practice”
Pros
ChartPerfect EHR Software is a knowledgeable software and I customized all charts according to my preferences. I did not have to change a lot either because it is already solo practice centric.
Cons
No cons to report at this moment.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Alta Ridge Foot Specialists, 10-49 employees
“The Best Partner for your Practice!”
Pros
I like how the system is user-friendly and easy to understand for beginners. The customer support is definitely one of the best out there is,they are responsive,helpful and cooperative. The templates are easy to customise according to every patient which really helps streamline our work. Overall, the system is flexible and easy to use from our side.
Cons
Nothing to complain about so far about this software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jonathan Hirsch MD, 10-49 employees
“Amazing Service and Support!”
Pros
The attention to details for the system is admirable, they really put in effort for the ease of their clients. Taking notes and updating them has become super efficient thanks to ChartPerfect. I also like how they keep updating the software to make it better and better.
Cons
Of course, no system is a hundred percent perfect, the system also tends to glitch a lot and the format is not very user friendly for beginners but I do appreciate how they put in effort to improve it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Timothy George MD, 10-49 employees
“A Big NO!”
Pros
I wont recommend this to anyone; currently using a much better and a much more affordable software.
Cons
There customer support is the worst! The software itself is average, not very innovative and I would say slightly overpriced.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
LPC, 10-49 employees
“I rate this software a 7/10!”
Pros
Its not the best software out there but its still better than the most I used.
Cons
Not very user-friendly and their staff is not much of a help either. They really need to work on these points.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Moez Khorsandi MD, 10-49 employees
“Definitely a Winner!”
Pros
The attention to detail in this software is remarkable. Writing notes and updating them has never been easier, on top of that their customer support is one of the best there is. Well done guys! Keep it up!
Cons
I wont say this software is flawless, there are some issues regarding the template structure and sometimes it takes longer than usual to update but it does get the job done.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
LPC, 2-9 employees
“Features are not market competitive”
Pros
There are multiple options for patient charts and you can open new tabs. Customer service is amazing too.
Cons
Updates have been delayed for months. The billing and scheduling is boiler plate and needs improvement.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Wartell Enterprises LLC, 50-99 employees
“Customer support is not helpful at all”
Pros
There is nothing positive to add.
Cons
The software is clunky and we could not get any use out of it after trying for months. Their customer support is the worst and did not accommodate us at all.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Timothy George MD, 1 employees
“Not easy to use”
Pros
No pros that I can think of.
Cons
It is so frustrating and I cannot even get the customer support staff on the phone. It delays everything for me and I am demanding a full refund.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Mark Adrian MD, 2-9 employees
“Using the free trial”
Pros
A great program that has made our office more efficient. We have found the free trial to be useful that we might buy the full version.
Cons
There are no cons to this software. We love it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Boston Medical Clinic, 500-999 employees
“Great EMR product”
Pros
It is easy to add and locate records because everything is online. There are so many features that are better than our last EMR.
Cons
They should ask clients for feedback and introduce updates according to them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Internal Medicine Insitute, 10-49 employees
“Improved our workflow”
Pros
We started using this EHR software in an effort to go paperless and it has been a wonderful experience. All the features are currently in use from patient charts to billing. We can get in touch with the customer care instantly if there is an issue and there is no interruption in our daily schedudule.
Cons
Nil
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Jonathan Hirsch MD, 1 employees
“I completely endorse it”
Pros
My work is now far more productive and with their updates I am able to manage my practice by myself without any hurdles.
Cons
They appreciate constructive criticism and take our suggestions into account when introducing updates so there are no cons to report.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Allergy and Immunology Center, 10-49 employees
“Flexible and simple”
Pros
We like how the interface for report writing is just like Microsoft Word. We can edit the templates according to our workflow which makes this software very flexible
Cons
It was difficult to get used to it at first and there was a long learning curve.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Ankle and Foot Physicians, 2-9 employees
“The right software for us”
Pros
There are so many options you can customize according to your practice. We are a foot clinic so we have changed the report writing templates according to that.
Cons
The number of customization options can be overwhelming and since this is a generic product a lot of them are not even relevant.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Hummel Private Practice, 2-9 employees
“Frequent updates and great customer support”
Pros
ChartPerfect introduces new updates every month and you do not have to install them because they are automatic. Their customer support is also very responsive and they actually implement your recommendations.
Cons
The training did not include everything and we had to figure out how to use the program on our own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Integrity Mental Health, 11-50 employees
“Needs work”
Pros
Easy to use and everything can be customized easily which is great.
Cons
Sometimes it gets very slow and the pricing is very high compared to the features you get.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Odyssey Family Care center, N/A employees
“I really like it”
Pros
ChartPerfect EMR is a great software that has helped us improve our work efficiency. Its a very good solution for most healthcare organizations.
Cons
Installation can be a little time taking.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Odyssey Family Care Center, 10-49 employees
“-”
Pros
ChartPerfect EHR system is a great solution for most of the healthcare organizations and it is economical as well. It is being used by all of our patient care staff, and it is nice.It also saves the practice money due to quick implementation.
Cons
-
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9