softwareChartPerfect EHR Software Reviews
20 Reviews
Overall Rating
4
20 Reviews
Rating Distribution
5
(10)
4
(4)
3
(3)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
20 Reviews
Rating Distribution
5
(10)
4
(4)
3
(3)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Affordable and Reliable!
Affordable and Reliable!
Pros
Ive been using this software for quite some time and honestly I can say with confidence that this system is super helpful when it comes to taking notes and maintaining records. As for the customer support, they are doing one heck of a job! They always get back to you as soon as possible and resolve the problem within hours. Very satisfied with their service; Great work team!
Cons
No web interface as of yet. Still waiting.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Richard
Richard Leavitt MD, 10-49 employees
May 10, 2022
Good EMR for solo practice
Good EMR for solo practice
Pros
ChartPerfect EHR Software is a knowledgeable software and I customized all charts according to my preferences. I did not have to change a lot either because it is already solo practice centric.
Cons
No cons to report at this moment.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Moez
Moez Khorsandi MD, 1 employees
Apr 20, 2022
The Best Partner for your Practice!
The Best Partner for your Practice!
Pros
I like how the system is user-friendly and easy to understand for beginners. The customer support is definitely one of the best out there is,they are responsive,helpful and cooperative. The templates are easy to customise according to every patient which really helps streamline our work. Overall, the system is flexible and easy to use from our side.
Cons
Nothing to complain about so far about this software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Robert
Alta Ridge Foot Specialists, 10-49 employees
Mar 05, 2022
Amazing Service and Support!
Amazing Service and Support!
Pros
The attention to details for the system is admirable, they really put in effort for the ease of their clients. Taking notes and updating them has become super efficient thanks to ChartPerfect. I also like how they keep updating the software to make it better and better.
Cons
Of course, no system is a hundred percent perfect, the system also tends to glitch a lot and the format is not very user friendly for beginners but I do appreciate how they put in effort to improve it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jonathan
Jonathan Hirsch MD, 10-49 employees
Apr 17, 2021
A Big NO!
A Big NO!
Pros
I wont recommend this to anyone; currently using a much better and a much more affordable software.
Cons
There customer support is the worst! The software itself is average, not very innovative and I would say slightly overpriced.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Timothy
Timothy George MD, 10-49 employees
Apr 03, 2021
I rate this software a 7/10!
I rate this software a 7/10!
Pros
Its not the best software out there but its still better than the most I used.
Cons
Not very user-friendly and their staff is not much of a help either. They really need to work on these points.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Marc
LPC, 10-49 employees
Apr 03, 2021
Definitely a Winner!
Definitely a Winner!
Pros
The attention to detail in this software is remarkable. Writing notes and updating them has never been easier, on top of that their customer support is one of the best there is. Well done guys! Keep it up!
Cons
I wont say this software is flawless, there are some issues regarding the template structure and sometimes it takes longer than usual to update but it does get the job done.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Moez
Moez Khorsandi MD, 10-49 employees
Apr 03, 2021
Features are not market competitive
Features are not market competitive
Pros
There are multiple options for patient charts and you can open new tabs. Customer service is amazing too.
Cons
Updates have been delayed for months. The billing and scheduling is boiler plate and needs improvement.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marc
LPC, 2-9 employees
Mar 27, 2021
Customer support is not helpful at all
Customer support is not helpful at all
Pros
There is nothing positive to add.
Cons
The software is clunky and we could not get any use out of it after trying for months. Their customer support is the worst and did not accommodate us at all.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Robert
Wartell Enterprises LLC, 50-99 employees
Mar 26, 2021
Not easy to use
Not easy to use
Pros
No pros that I can think of.
Cons
It is so frustrating and I cannot even get the customer support staff on the phone. It delays everything for me and I am demanding a full refund.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Timothy
Timothy George MD, 1 employees
Mar 24, 2021
Using the free trial
Using the free trial
Pros
A great program that has made our office more efficient. We have found the free trial to be useful that we might buy the full version.
Cons
There are no cons to this software. We love it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Alissa
Mark Adrian MD, 2-9 employees
Mar 18, 2021
Great EMR product
Great EMR product
Pros
It is easy to add and locate records because everything is online. There are so many features that are better than our last EMR.
Cons
They should ask clients for feedback and introduce updates according to them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jon
Boston Medical Clinic, 500-999 employees
Mar 16, 2021
Improved our workflow
Improved our workflow
Pros
We started using this EHR software in an effort to go paperless and it has been a wonderful experience. All the features are currently in use from patient charts to billing. We can get in touch with the customer care instantly if there is an issue and there is no interruption in our daily schedudule.
Cons
Nil
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Abeer
Internal Medicine Insitute, 10-49 employees
Mar 13, 2021
I completely endorse it
I completely endorse it
Pros
My work is now far more productive and with their updates I am able to manage my practice by myself without any hurdles.
Cons
They appreciate constructive criticism and take our suggestions into account when introducing updates so there are no cons to report.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Jonathan Hirsch MD, 1 employees
Mar 13, 2021
Flexible and simple
Flexible and simple
Pros
We like how the interface for report writing is just like Microsoft Word. We can edit the templates according to our workflow which makes this software very flexible
Cons
It was difficult to get used to it at first and there was a long learning curve.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Bassem
Allergy and Immunology Center, 10-49 employees
Mar 12, 2021
The right software for us
The right software for us
Pros
There are so many options you can customize according to your practice. We are a foot clinic so we have changed the report writing templates according to that.
Cons
The number of customization options can be overwhelming and since this is a generic product a lot of them are not even relevant.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ellen
Ankle and Foot Physicians, 2-9 employees
Mar 09, 2021
Frequent updates and great customer support
Frequent updates and great customer support
Pros
ChartPerfect introduces new updates every month and you do not have to install them because they are automatic. Their customer support is also very responsive and they actually implement your recommendations.
Cons
The training did not include everything and we had to figure out how to use the program on our own.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Barbara
Hummel Private Practice, 2-9 employees
Mar 07, 2021
Needs work
Needs work
Pros
Easy to use and everything can be customized easily which is great.
Cons
Sometimes it gets very slow and the pricing is very high compared to the features you get.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Carey
Integrity Mental Health, 11-50 employees employees
Sep 03, 2020
I really like it
I really like it
Pros
ChartPerfect EMR is a great software that has helped us improve our work efficiency. Its a very good solution for most healthcare organizations.
Cons
Installation can be a little time taking.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Larry
Odyssey Family Care center, - employees
Sep 02, 2020
-
-
Pros
ChartPerfect EHR system is a great solution for most of the healthcare organizations and it is economical as well. It is being used by all of our patient care staff, and it is nice.It also saves the practice money due to quick implementation.
Cons
-
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Larry
Odyssey Family Care Center, 10-49 employees
Nov 12, 2018
Filters
Affordable and Reliable!
Affordable and Reliable!
Pros
Ive been using this software for quite some time and honestly I can say with confidence that this system is super helpful when it comes to taking notes and maintaining records. As for the customer support, they are doing one heck of a job! They always get back to you as soon as possible and resolve the problem within hours. Very satisfied with their service; Great work team!
Cons
No web interface as of yet. Still waiting.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Richard
Richard Leavitt MD, 10-49 employees
May 10, 2022
Good EMR for solo practice
Good EMR for solo practice
Pros
ChartPerfect EHR Software is a knowledgeable software and I customized all charts according to my preferences. I did not have to change a lot either because it is already solo practice centric.
Cons
No cons to report at this moment.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Moez
Moez Khorsandi MD, 1 employees
Apr 20, 2022
The Best Partner for your Practice!
The Best Partner for your Practice!
Pros
I like how the system is user-friendly and easy to understand for beginners. The customer support is definitely one of the best out there is,they are responsive,helpful and cooperative. The templates are easy to customise according to every patient which really helps streamline our work. Overall, the system is flexible and easy to use from our side.
Cons
Nothing to complain about so far about this software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Robert
Alta Ridge Foot Specialists, 10-49 employees
Mar 05, 2022
Amazing Service and Support!
Amazing Service and Support!
Pros
The attention to details for the system is admirable, they really put in effort for the ease of their clients. Taking notes and updating them has become super efficient thanks to ChartPerfect. I also like how they keep updating the software to make it better and better.
Cons
Of course, no system is a hundred percent perfect, the system also tends to glitch a lot and the format is not very user friendly for beginners but I do appreciate how they put in effort to improve it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jonathan
Jonathan Hirsch MD, 10-49 employees
Apr 17, 2021
A Big NO!
A Big NO!
Pros
I wont recommend this to anyone; currently using a much better and a much more affordable software.
Cons
There customer support is the worst! The software itself is average, not very innovative and I would say slightly overpriced.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Timothy
Timothy George MD, 10-49 employees
Apr 03, 2021
I rate this software a 7/10!
I rate this software a 7/10!
Pros
Its not the best software out there but its still better than the most I used.
Cons
Not very user-friendly and their staff is not much of a help either. They really need to work on these points.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Marc
LPC, 10-49 employees
Apr 03, 2021
Definitely a Winner!
Definitely a Winner!
Pros
The attention to detail in this software is remarkable. Writing notes and updating them has never been easier, on top of that their customer support is one of the best there is. Well done guys! Keep it up!
Cons
I wont say this software is flawless, there are some issues regarding the template structure and sometimes it takes longer than usual to update but it does get the job done.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Moez
Moez Khorsandi MD, 10-49 employees
Apr 03, 2021
Features are not market competitive
Features are not market competitive
Pros
There are multiple options for patient charts and you can open new tabs. Customer service is amazing too.
Cons
Updates have been delayed for months. The billing and scheduling is boiler plate and needs improvement.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marc
LPC, 2-9 employees
Mar 27, 2021
Customer support is not helpful at all
Customer support is not helpful at all
Pros
There is nothing positive to add.
Cons
The software is clunky and we could not get any use out of it after trying for months. Their customer support is the worst and did not accommodate us at all.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Robert
Wartell Enterprises LLC, 50-99 employees
Mar 26, 2021
Not easy to use
Not easy to use
Pros
No pros that I can think of.
Cons
It is so frustrating and I cannot even get the customer support staff on the phone. It delays everything for me and I am demanding a full refund.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Timothy
Timothy George MD, 1 employees
Mar 24, 2021
Using the free trial
Using the free trial
Pros
A great program that has made our office more efficient. We have found the free trial to be useful that we might buy the full version.
Cons
There are no cons to this software. We love it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Alissa
Mark Adrian MD, 2-9 employees
Mar 18, 2021
Great EMR product
Great EMR product
Pros
It is easy to add and locate records because everything is online. There are so many features that are better than our last EMR.
Cons
They should ask clients for feedback and introduce updates according to them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jon
Boston Medical Clinic, 500-999 employees
Mar 16, 2021
Improved our workflow
Improved our workflow
Pros
We started using this EHR software in an effort to go paperless and it has been a wonderful experience. All the features are currently in use from patient charts to billing. We can get in touch with the customer care instantly if there is an issue and there is no interruption in our daily schedudule.
Cons
Nil
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Abeer
Internal Medicine Insitute, 10-49 employees
Mar 13, 2021
I completely endorse it
I completely endorse it
Pros
My work is now far more productive and with their updates I am able to manage my practice by myself without any hurdles.
Cons
They appreciate constructive criticism and take our suggestions into account when introducing updates so there are no cons to report.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Jonathan Hirsch MD, 1 employees
Mar 13, 2021
Flexible and simple
Flexible and simple
Pros
We like how the interface for report writing is just like Microsoft Word. We can edit the templates according to our workflow which makes this software very flexible
Cons
It was difficult to get used to it at first and there was a long learning curve.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Bassem
Allergy and Immunology Center, 10-49 employees
Mar 12, 2021
The right software for us
The right software for us
Pros
There are so many options you can customize according to your practice. We are a foot clinic so we have changed the report writing templates according to that.
Cons
The number of customization options can be overwhelming and since this is a generic product a lot of them are not even relevant.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ellen
Ankle and Foot Physicians, 2-9 employees
Mar 09, 2021
Frequent updates and great customer support
Frequent updates and great customer support
Pros
ChartPerfect introduces new updates every month and you do not have to install them because they are automatic. Their customer support is also very responsive and they actually implement your recommendations.
Cons
The training did not include everything and we had to figure out how to use the program on our own.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Barbara
Hummel Private Practice, 2-9 employees
Mar 07, 2021
Needs work
Needs work
Pros
Easy to use and everything can be customized easily which is great.
Cons
Sometimes it gets very slow and the pricing is very high compared to the features you get.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Carey
Integrity Mental Health, 11-50 employees employees
Sep 03, 2020
I really like it
I really like it
Pros
ChartPerfect EMR is a great software that has helped us improve our work efficiency. Its a very good solution for most healthcare organizations.
Cons
Installation can be a little time taking.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Larry
Odyssey Family Care center, - employees
Sep 02, 2020
-
-
Pros
ChartPerfect EHR system is a great solution for most of the healthcare organizations and it is economical as well. It is being used by all of our patient care staff, and it is nice.It also saves the practice money due to quick implementation.
Cons
-
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Larry
Odyssey Family Care Center, 10-49 employees
Nov 12, 2018