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Overview

Ciyex is an open-source EHR platform that streamlines patient management, scheduling, clinical documentation, and telehealth. It supports interoperability and secure data handling across systems. However, support documentation may not cover all scenarios, which can complicate implementation. Still, its flexibility and control make it suitable for scalable healthcare environments.

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Ciyex Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal
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What Is Ciyex?

Ciyex is an open-source, cloud-native Electronic Health Record (EHR) platform designed for healthcare providers, nonprofits, and public health systems. It can be self-hosted or deployed in the cloud, offering flexibility for organizations with varying technical capabilities. The software offers features such as patient management, appointment scheduling, interoperability via FHIR, and billing support. Ciyex enables organizations to digitize medical records, streamline clinical workflows, and improve care coordination.

Its open architecture allows full data ownership and customization, making it a cost-effective alternative to traditional, vendor-locked healthcare systems.

How Much Does Ciyex Cost?

Ciyex pricing typically falls between $15 and $60/user/month, according to industry benchmarks for open-source-based healthcare/EHR platforms with modern architecture, interoperability, and patient management capabilities.

This range is intended for general budgeting purposes, as actual costs can differ based on the number of users, selected modules, hosting setup, and implementation scope.

  • Implementation And Onboarding: $1,000–$10,000 - Initial setup, system configuration, workflow customization, and staff training depending on clinic size and complexity
  • Hosting And Infrastructure (Cloud or On-Prem): $200–$2,000/month - Costs for servers, storage, backups, and scaling (especially for multi-clinic or high-volume environments)
  • Integration And Interoperability Setup: $500–$5,000 - Connecting labs, pharmacies, billing systems, and third-party healthcare tools via FHIR APIs
  • Compliance, Security And Support Services: $1,000–$8,000/year - Ongoing expenses for HIPAA-aligned configurations, monitoring, audits, and optional managed support
Users generally find Ciyex highly cost-effective due to its open-source model, though total costs can rise with infrastructure and technical setup requirements. Request a custom Ciyex cost quote for your business.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Ciyex Integrations

The software integrates with the following third-party applications, including:

Request a Ciyex demo to understand its features and potential compatibility.

Who Is Ciyex For?

Ciyex software serves a wide range of industries and sectors, including:

  • Healthcare
  • Hospitals
  • Clinics
  • Public health
  • Nonprofit organizations
  • Telehealth
  • Medical research

Is Ciyex Right For You?

Are you looking for a cost-effective, open-source EHR that gives you full control over patient data and eliminates vendor lock-in? Ciyex delivers a flexible, interoperable healthcare platform built for modern care environments, addressing challenges like expensive systems, fragmented data, and limited interoperability. It unifies medical records using FHIR standards while improving data ownership, accessibility, and patient-controlled access through secure portals that enhance transparency and care coordination.

The software supports HIPAA and GDPR compliance through encryption, audit logging, and strong data protection mechanisms. Ciyex ensures enterprise-grade security with encryption, role-based access control (RBAC), and audit trails to protect sensitive healthcare data, while its cloud-native architecture enables scalable deployments using Kubernetes for growing healthcare organizations.

Still not sure if Ciyex is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Ciyex Features

Patient Management

Ciyex features a robust patient management module that consolidates demographics, medical history, and clinical data within a unified system. It enables providers to manage documents, track vital information, and quickly locate patient records through advanced search. Integrated patient portal access and FHIR compliance further enhance accessibility and interoperability across care systems.

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Appointment Scheduling

Designed to optimize clinical workflows, this feature provides comprehensive tools for managing provider calendars, patient bookings, and appointment types. It supports online scheduling, automated reminders, and waitlist handling to reduce no-shows. With availability controls and analytics, it enhances operational efficiency while improving patient access to care services.

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Clinical Documentation

Built to support accurate record-keeping, this feature enables providers to document patient encounters using structured formats like SOAP notes and customizable templates. It supports voice dictation, mobile access, and electronic signatures to improve efficiency. Structured data entry and smart search capabilities ensure consistency, faster retrieval, and better clinical decision-making.

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Telehealth

Ciyex features an integrated telehealth solution that enables secure, browser-based video consultations between providers and patients. It supports HD video calls, real-time notifications, and seamless appointment integration for automatic session setup. With cross-platform access and built-in documentation capabilities, it enhances remote care delivery while maintaining security and accessibility standards.

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Pros And Cons of Ciyex

Pros

  • Centralizes patient data for better care coordination

  • Improves scheduling efficiency and reduces no-shows

  • Enhances clinical accuracy through structured documentation

Cons

  • Customer support times may vary during peak hours

  • Documentation gaps may hinder user workflows

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Frequently Asked Questions

What level of support does Ciyex offer?

Ciyex provides support via phone and email.

Does Ciyex have a mobile app?

No, Ciyex does not have a mobile app.

What language does Ciyex support?

Ciyex supports the English language.

What other apps does Ciyex integrate with?

Ciyex integrates with Keycloak, Stripe, AWS Security Hub, and Azure Data Catalog.

Does Ciyex offer an API?

Yes, Ciyex provides API access.

Who are the typical users of Ciyex?

Ciyex serves industries including healthcare, hospitals, clinics, public health, nonprofit organizations, telehealth, and medical research.

What types of pricing plans does Ciyex offer?

Ciyex pricing falls between $15 and $60/user/month. Request a custom Ciyex price quotation.

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