Biotechnology, 500+ employees
“Excellent eDC system”
Pros
The platform is easy to use with simplified navigation allowing users to switch between sites and subjects seamlessly. It also provides a comprehensive package of reports.
Cons
I cannot identify or comment on any information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Consumer Services, 1-10 employees
“Personable and Helpful”
Pros
We engaged with ClinCapture for a 5-year project with a third party, and their team has been consistently effective in communication and demonstrating a sincere commitment to helping us achieve success.
Cons
As a small team, they cannot currently provide all the advanced features that an established software company offers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Research, 11-50 employees
“ClinCapture”
Pros
The system makes it easy to create forms.
Cons
If you want to arrange fields side by side instead of in one long list, you need to add a table to the form. However, this process can be a bit tedious.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Research, 1-10 employees
“A Clinical Research Coordinators Perspective of ClinCapture”
Pros
The ClinCapture system is great because it is user-friendly and easy to navigate. Additionally, I like the simplicity of the layout. Output
Cons
I suggest adding a feature that allows creating notes for an entire page when data has been changed instead of creating separate notes for each item that was changed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Medical Devices, 11-50 employees
More than a year
“Great and Easy EDC Experience!”
Pros
The platform is visually attractive and user friendly. I can set up a new study within hours or days, thanks to the efficient support team always ready to address and resolve issues promptly.
Cons
One thing I do not like is that transitioning from Build to Production mode requires recreating the entire new setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 11-50 employees
More than a year
“A great EDC experience”
Pros
The subject matrix is excellent as it captures everything seamlessly. Also thee platform is intuitive which makes study building a fast and independent process. The support is responsive and the training sessions are beneficial, with minimal downtime.
Cons
The core platform is excellent, but additional features like ePRO demand a separate setup fee and extra monthly charges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Review from EDC Builder for CRO”
Pros
Building studies is not a hassle anymore with their exceptional customer service and attentive support team.
Cons
I cannot find any cons. If I had to choose, I did mention that some field types are less functional compared to other systems, but ongoing updates are improving functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
More than a year
“Solid platform with great customer support”
Pros
Setting the platform to our specific requirements is pretty simple and overall it is user-friendly.
Cons
Occasionally, there used to be a delay in authorizing study personnel but with recent updates, it functions much better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
Less than a year
“Exagen's Experience with ClinCapture”
Pros
I found the learning curve for CRF building in ClinCapture studio quite manageable. Starting on CRFs during contract negotiations helped me gain confidence in the system as it ensures a smooth start to our study.
Cons
While encountering expected bugs in any EDC system, the swift and thorough customer support effectively tackled these challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“ClinCapture Satisfaction”
Pros
The softwares accessibility from any location is highly valuable to me and I really like the user-friendly querying system.
Cons
I wish for more customization options in sorting the data.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Medical Practice, 51-100 employees
Less than a year
“Sponsors review”
Pros
The softwares modern design, ease of use, simple training process and practicality for statistical analyses make it stand out.
Cons
It does not automatically flag illogical data like future dates which could be improved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Medical Devices, 101-500 employees
More than a year
“Best Open Source EDC on the Market”
Pros
Programming on the platform is easy and efficient.
Cons
I believe that several upgrades are still needed to achieve perfection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pharmaceuticals, 11-50 employees
More than a year
“ClinCapture makes data collection and management easy.”
Pros
Their Cloud-based infrastructure improves our teams data access and collaboration, regardless of our locations, it streamlines our work processes.
Cons
No complaints as the interface offers excellent flexibility and the intuitive drag & drop eCRF and edit-check builders are user-friendly and easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
