ClinCapture is a cloud-based electronic data capture solution designed for clinical trials. The software offers ...

Pros

Pros

  • Efficient data collection tools
  • Flexible study management options
  • Excellent compliance support
Cons

Cons

  • Sorting data can be challenging
  • Less frequent updates
  • Training resources could improve

Overall Rating

4.8

13 Review(s)

Rating Distribution

5

star

(10)

4

star

(3)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Excellent eDC system
Pros

The platform is easy to use with simplified navigation allowing users to switch between sites and subjects seamlessly. It also provides a comprehensive package of reports.

Cons

I cannot identify or comment on any information.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Mara

Biotechnology, 500+ employees

November 2021

Personable and Helpful
Pros

We engaged with ClinCapture for a 5-year project with a third party, and their team has been consistently effective in communication and demonstrating a sincere commitment to helping us achieve success.

Cons

As a small team, they cannot currently provide all the advanced features that an established software company offers.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Daniel

Consumer Services, 1-10 employees

May 2021

ClinCapture
Pros

The system makes it easy to create forms.

Cons

If you want to arrange fields side by side instead of in one long list, you need to add a table to the form. However, this process can be a bit tedious.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Melissa

Research, 11-50 employees

January 2019

A Clinical Research Coordinators Perspective of ClinCapture
Pros

The ClinCapture system is great because it is user-friendly and easy to navigate. Additionally, I like the simplicity of the layout. Output

Cons

I suggest adding a feature that allows creating notes for an entire page when data has been changed instead of creating separate notes for each item that was changed.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Amanda

Research, 1-10 employees

January 2019

Great and Easy EDC Experience!
Pros

The platform is visually attractive and user friendly. I can set up a new study within hours or days, thanks to the efficient support team always ready to address and resolve issues promptly.

Cons

One thing I do not like is that transitioning from Build to Production mode requires recreating the entire new setup.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ryann

Medical Devices, 11-50 employees

More than a year

January 2019

A great EDC experience
Pros

The subject matrix is excellent as it captures everything seamlessly. Also thee platform is intuitive which makes study building a fast and independent process. The support is responsive and the training sessions are beneficial, with minimal downtime.

Cons

The core platform is excellent, but additional features like ePRO demand a separate setup fee and extra monthly charges.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Liran

Medical Devices, 11-50 employees

More than a year

January 2019

Review from EDC Builder for CRO
Pros

Building studies is not a hassle anymore with their exceptional customer service and attentive support team.

Cons

I cannot find any cons. If I had to choose, I did mention that some field types are less functional compared to other systems, but ongoing updates are improving functionality.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Rebecca

Not Specified, 11-50 employees

Less than a year

December 2018

Solid platform with great customer support
Pros

Setting the platform to our specific requirements is pretty simple and overall it is user-friendly.

Cons

Occasionally, there used to be a delay in authorizing study personnel but with recent updates, it functions much better.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Georgios

Medical Practice, 51-100 employees

More than a year

December 2018

Exagen's Experience with ClinCapture
Pros

I found the learning curve for CRF building in ClinCapture studio quite manageable. Starting on CRFs during contract negotiations helped me gain confidence in the system as it ensures a smooth start to our study.

Cons

While encountering expected bugs in any EDC system, the swift and thorough customer support effectively tackled these challenges.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tyler

Medical Practice, 51-100 employees

Less than a year

November 2018

ClinCapture Satisfaction
Pros

The softwares accessibility from any location is highly valuable to me and I really like the user-friendly querying system.

Cons

I wish for more customization options in sorting the data.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Nicole

Not Specified, 11-50 employees

Less than a year

August 2018

Sponsors review
Pros

The softwares modern design, ease of use, simple training process and practicality for statistical analyses make it stand out.

Cons

It does not automatically flag illogical data like future dates which could be improved.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Isabela

Medical Practice, 51-100 employees

Less than a year

July 2018

Best Open Source EDC on the Market
Pros

Programming on the platform is easy and efficient.

Cons

I believe that several upgrades are still needed to achieve perfection.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Sara

Medical Devices, 101-500 employees

More than a year

December 2016

ClinCapture makes data collection and management easy.
Pros

Their Cloud-based infrastructure improves our teams data access and collaboration, regardless of our locations, it streamlines our work processes.

Cons

No complaints as the interface offers excellent flexibility and the intuitive drag & drop eCRF and edit-check builders are user-friendly and easy to navigate.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tony

Pharmaceuticals, 11-50 employees

More than a year

August 2016