ClinicMind Reviews

“Dishonest and misleading

Pros

Our signed contract has been totally ignored, and they haven't followed any of its requirements which is really disappointing.

Cons

I entered into a contract with ClinicMind to handle appointment setting for sales. To date I have worked for 65 hours and they owe me $1105 through a Paypal invoice. However the payment is now a month overdue.

“Good option...

Pros

I had a great experience with a patient technician who helped me navigate the system.

Cons

Well I wish the process had been a bit more simpler and quicker.

“Truly amazing!

Pros

The trainer gave me a lot of useful tips and tricks that will has helped me a lot in using the system more properly.

Cons

The text and menu selections is a bit too small, but the good thing is that I can zoom in to make them larger.

“Basic yet gets the job done

Pros

ClinicMind software is a very user-friendly system. From the go, we are able to learn and use it without an issue.

Cons

Well I do not have any complaints.

“The support team is quite helpful

Pros

It is easy to navigate, and if any issues come up, customer support is always there to help us.

Cons

We have not face any major problems so far. And as mentioned before, in case of any support team is always there to assist.

“The secret behind our success

Pros

Affinity Billing plays a key role in our growth and success. When we move toward Affinity four years ago we had struggled to find an effective billing system for our psychiatric services. Despite being relatively new to the specialty, Affinity demonstrated the initiative and capability to grow alongside our business. They created a reliable and efficient platform for "UB" billing, enabling us to incorporate billing for inpatient facility charges as we expanded those services. Since partnering with Affinity, our billing and collections processes no longer hinder our growth but instead maximize our potential.

Cons

Although there is a slight learning curve overall it serves us effectively.

“Using it for a long time and is very happy

Pros

For over 5 years, my team has been using Affinity Practice Management software alongside more than a dozen other practice management systems. Based on our experience there is no comparison to Affinity Practice Management. It is a powerful software equipped with excellent reporting tools, real time report generation and one of the most efficient claims tracking mechanisms. It provides precise information on the status of claims throughout their life cycle, it is user friendly and highly customizable. This software allows us to monitor the financial performance of our practice while also assessing employee performance through real-time and informative reports. The dashboard is exceptional, offering a comprehensive overview of accounts receivable (AR) and highlighting focus areas for AR recovery and increased payment. Additionally, it provides valuable trend analysis.

Cons

I have no issues with this product so far.

“My top pick

Pros

After exploring numerous software options I came across Affinity Billing. it stood out as the most thorough solution for my practice. Even after reevaluating the software market recently, I was pleasantly surprised to find that Affinity Billing still meets all my practice needs. The software is intuitive, cost effective and offers exceptional support. Its extensive functionality is tailored to address business requirements. I particularly appreciate the hands-on control over information and the proactive approach to claims follow-up. Affinity Billing promotes teamwork and keeps me focused on growing my practice. All stakeholders involved in revenue cycle management, including my staff, claims follow-up team, billing account manager, quality assurance teams, and management, utilize the same package.

Cons

The software has met all my expectations so no complaints.

“Works wonders for us

Pros

As the Chief Financial Officer with a background in application development, I have the unique opportunity to provide feedback on Affinity Billing from both an operational and technical standpoint. When we implemented Affinity Practice Management, the system seamlessly processed claims for our professional services, exceeding our expectations. It has been the most efficient system we have used for entering and processing claims. The Affinity team worked closely with us to develop an interface and back end validation system that enables us to handle facility charges just as efficiently as our professional services. Many companies and custom software development firms strive to excel in their respective areas, but only a few truly succeed in delivering top-quality applications and translating ideas into reality to meet customer needs. Affinity Billing is one of those exceptional organizations that excels in both aspects.

Cons

Everything is satisfactory. Even though we also need billing capabilities for our inpatient facility charges which the system lacked initially.