softwareClinicMind EMR Software Reviews
16 Reviews
Overall Rating
4.1
16 Reviews
Rating Distribution
5
(11)
4
(2)
3
(0)
2
(0)
1
(3)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.1
16 Reviews
Rating Distribution
5
(11)
4
(2)
3
(0)
2
(0)
1
(3)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
THE SYSTEM IS SO EASY TO USE, AND NOT COMPLICATED LIKE OTHER SYSTEMS","4I find Clinic Mind to be a very user-friendly system that is easy to understand and navigate.
THE SYSTEM IS SO EASY TO USE, AND NOT COMPLICATED LIKE OTHER SYSTEMS","4I find Clinic Mind to be a very user-friendly system that is easy to understand and navigate.
Pros
At the moment, I am new to the system and I have not provided any specific information.
Cons
Small-Business
Ease of use
2
Value for money
2
Customer Support
4
Functionality
4
Laura W.
51-60 employees, NULL employees
Jan 01, 1970
Scam Product from Deadbeats
Scam Product from Deadbeats
Pros
Our signed contract has been completely disregarded by them failing to follow to any of its requirements.
Cons
I entered into a contract with ClinicMind to handle appointment setting for sales. To date I have worked for 65 hours and they owe me $1105 through a Paypal invoice. However the payment is now a month overdue.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jeffrey
Marketing and Advertising, 1-10 employees
Less than 6 months
Jul 01, 2023
Scam Product from Deadbeats
Scam Product from Deadbeats
Pros
Jeffrey didn't mention any positive aspects.
Cons
Jeffrey criticized ClinicMind for not paying him according to their contract for appointment setting work.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
JeffreyM.
Marketing and Advertising, 1-10 employees
Jun 17, 2023
Vericle - Loading Issues
Vericle - Loading Issues
Pros
I had some issues which Jason resolved quickly and easily
Cons
I dont have any further information or feedback to provide.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nicholas C.
Small-Business, 50-60 Employee employees
Mar 21, 2023
Complete Care
Complete Care
Pros
I had a great experience with a patient technician who helped me navigate the system
Cons
I wish the process had been simpler and quicker.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shawn N.
Mid-Market, 51-1000 employees employees
Mar 21, 2023
Its been fantastic!
Its been fantastic!
Pros
I received a lot of useful tips and tricks from the trainer that will help me use the system more effectively.
Cons
The text and menu selections may be small, but you can zoom in to make them larger
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Jack L.
Small-Business, 50-60 employees employees
Mar 21, 2023
Appeals processor
Appeals processor
Pros
The software is easy to navigate and if any issues arise, the customer support is there to help.
Cons
The system is intuitive and if any problems arise, the customer support is excellent.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tim
Financial Services, N/A employees
Free Trial
Feb 04, 2017
key to our growth and success
key to our growth and success
Pros
Affinity Billing plays a key role in our growth and success. When we move toward Affinity four years ago we had struggled to find an effective billing system for our psychiatric services. Despite being relatively new to the specialty, Affinity demonstrated the initiative and capability to grow alongside our business. They created a reliable and efficient platform for "UB" billing, enabling us to incorporate billing for inpatient facility charges as we expanded those services. Since partnering with Affinity, our billing and collections processes no longer hinder our growth but instead maximize our potential.
Cons
Although there is a slight learning curve overall it serves us effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
N/A, N/A employees
Free Trial
Mar 06, 2016
Using Affinity Practice Management software for more than 5 years
Using Affinity Practice Management software for more than 5 years
Pros
For over 5 years, my team has been using Affinity Practice Management software alongside more than a dozen other practice management systems. Based on our experience there is no comparison to Affinity Practice Management. It is a powerful software equipped with excellent reporting tools, real time report generation and one of the most efficient claims tracking mechanisms. It provides precise information on the status of claims throughout their life cycle, it is user friendly and highly customizable. This software allows us to monitor the financial performance of our practice while also assessing employee performance through real-time and informative reports. The dashboard is exceptional, offering a comprehensive overview of accounts receivable (AR) and highlighting focus areas for AR recovery and increased payment. Additionally, it provides valuable trend analysis.
Cons
I have no issues with this product so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shwetabh
Medical Billing, 101-500 employees
Free Trial
Mar 03, 2016
Affinity Billing my no 1 choice
Affinity Billing my no 1 choice
Pros
After exploring numerous software options I came across Affinity Billing. it stood out as the most thorough solution for my practice. Even after reevaluating the software market recently, I was pleasantly surprised to find that Affinity Billing still meets all my practice needs. The software is intuitive, cost effective and offers exceptional support. Its extensive functionality is tailored to address business requirements. I particularly appreciate the hands-on control over information and the proactive approach to claims follow-up. Affinity Billing promotes teamwork and keeps me focused on growing my practice. All stakeholders involved in revenue cycle management, including my staff, claims follow-up team, billing account manager, quality assurance teams, and management, utilize the same package.
Cons
The software has met all my expectations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
N/A, N/A employees
Free Trial
Mar 01, 2016
works exceptionally well
works exceptionally well
Pros
As the Chief Financial Officer with a background in application development, I have the unique opportunity to provide feedback on Affinity Billing from both an operational and technical standpoint. When we implemented Affinity Practice Management, the system seamlessly processed claims for our professional services, exceeding our expectations. It has been the most efficient system we have used for entering and processing claims. The Affinity team worked closely with us to develop an interface and back end validation system that enables us to handle facility charges just as efficiently as our professional services. Many companies and custom software development firms strive to excel in their respective areas, but only a few truly succeed in delivering top-quality applications and translating ideas into reality to meet customer needs. Affinity Billing is one of those exceptional organizations that excels in both aspects.
Cons
Everything is satisfactory. Even though we also need billing capabilities for our inpatient facility charges which the system lacked initially.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerod
PrairieCare, 11-50 employees
Free Trial
Mar 01, 2016
Appeals processor
Appeals processor
Pros
Tim found the software user-friendly and praised the quality of customer support.
Cons
Tim expressed concerns about the product's cost and wished for support to be located in the same country.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TimF.
Financial Services, N/A employees
Feb 26, 2015
Exceptional Medical Billing Software
Exceptional Medical Billing Software
Pros
Affinity Practice Management has proven to be a powerhouse of software for my medical billing and revenue cycle management company. We've relied on it for over five years, and it stands unrivaled in its capabilities. It boasts remarkable reporting tools, offers real-time report generation, and excels in claims tracking. This software's unique ability to pinpoint a claim's stage in its life cycle is invaluable. Its user-friendliness and high level of customization make it a joy to use. Notably, i
Cons
Shwetabh didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ShwetabhK.
N/A, N/A employees
Mar 23, 2012
Key to Our Growth and Success
Key to Our Growth and Success
Pros
Affinity Billing has played a pivotal role in our psychiatric services business. When we started using it four years ago, we had struggled for years to find an effective billing system. Affinity demonstrated the initiative and capability to develop alongside our business. It provided a reliable platform for "UB" billing, allowing us to add billing for inpatient facility charges seamlessly. Since partnering with Affinity, our growth is no longer limited by billing and collections, and we've maxim
Cons
Stephen didn't mention any drawbacks in the software.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
StephenS.
N/A, N/A employees
Mar 17, 2012
Outstanding Solution for Psychiatric Billing
Outstanding Solution for Psychiatric Billing
Pros
As the CFO of PrairieCare, an organization providing psychiatric treatment, I've had the privilege to evaluate Affinity Billing from both operational and technical perspectives. This software effectively manages claims for professional services and seamlessly processes them. It has outperformed other systems in terms of efficient claims entry and processing. Beyond that, it enabled us to tackle the challenge of billing for inpatient facility charges, which our previous system couldn't handle. Th
Cons
Jerod didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JerodG.
N/A, N/A employees
Mar 14, 2012
The Best Solution for My Practice
The Best Solution for My Practice
Pros
With over20 years of experience running my solo practice, I can confidently say that Affinity Billing has transformed my billing process. It started when I replaced in-house billing and several billing services in search of a comprehensive solution. Affinity Billing stood out as the only software that addressed all my practice needs. Even after several years, it continues to be the best package available. It's easy to learn, budget-friendly, and boasts excellent support. Its rich functionality a
Cons
Gregory didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
GregoryR.
N/A, N/A employees
Mar 04, 2012
Filters
THE SYSTEM IS SO EASY TO USE, AND NOT COMPLICATED LIKE OTHER SYSTEMS","4I find Clinic Mind to be a very user-friendly system that is easy to understand and navigate.
THE SYSTEM IS SO EASY TO USE, AND NOT COMPLICATED LIKE OTHER SYSTEMS","4I find Clinic Mind to be a very user-friendly system that is easy to understand and navigate.
Pros
At the moment, I am new to the system and I have not provided any specific information.
Cons
Small-Business
Ease of use
2
Value for money
2
Customer Support
4
Functionality
4
Laura W.
51-60 employees, NULL employees
Jan 01, 1970
Scam Product from Deadbeats
Scam Product from Deadbeats
Pros
Our signed contract has been completely disregarded by them failing to follow to any of its requirements.
Cons
I entered into a contract with ClinicMind to handle appointment setting for sales. To date I have worked for 65 hours and they owe me $1105 through a Paypal invoice. However the payment is now a month overdue.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jeffrey
Marketing and Advertising, 1-10 employees
Less than 6 months
Jul 01, 2023
Scam Product from Deadbeats
Scam Product from Deadbeats
Pros
Jeffrey didn't mention any positive aspects.
Cons
Jeffrey criticized ClinicMind for not paying him according to their contract for appointment setting work.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
JeffreyM.
Marketing and Advertising, 1-10 employees
Jun 17, 2023
Vericle - Loading Issues
Vericle - Loading Issues
Pros
I had some issues which Jason resolved quickly and easily
Cons
I dont have any further information or feedback to provide.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nicholas C.
Small-Business, 50-60 Employee employees
Mar 21, 2023
Complete Care
Complete Care
Pros
I had a great experience with a patient technician who helped me navigate the system
Cons
I wish the process had been simpler and quicker.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shawn N.
Mid-Market, 51-1000 employees employees
Mar 21, 2023
Its been fantastic!
Its been fantastic!
Pros
I received a lot of useful tips and tricks from the trainer that will help me use the system more effectively.
Cons
The text and menu selections may be small, but you can zoom in to make them larger
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Jack L.
Small-Business, 50-60 employees employees
Mar 21, 2023
Appeals processor
Appeals processor
Pros
The software is easy to navigate and if any issues arise, the customer support is there to help.
Cons
The system is intuitive and if any problems arise, the customer support is excellent.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tim
Financial Services, N/A employees
Free Trial
Feb 04, 2017
key to our growth and success
key to our growth and success
Pros
Affinity Billing plays a key role in our growth and success. When we move toward Affinity four years ago we had struggled to find an effective billing system for our psychiatric services. Despite being relatively new to the specialty, Affinity demonstrated the initiative and capability to grow alongside our business. They created a reliable and efficient platform for "UB" billing, enabling us to incorporate billing for inpatient facility charges as we expanded those services. Since partnering with Affinity, our billing and collections processes no longer hinder our growth but instead maximize our potential.
Cons
Although there is a slight learning curve overall it serves us effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
N/A, N/A employees
Free Trial
Mar 06, 2016
Using Affinity Practice Management software for more than 5 years
Using Affinity Practice Management software for more than 5 years
Pros
For over 5 years, my team has been using Affinity Practice Management software alongside more than a dozen other practice management systems. Based on our experience there is no comparison to Affinity Practice Management. It is a powerful software equipped with excellent reporting tools, real time report generation and one of the most efficient claims tracking mechanisms. It provides precise information on the status of claims throughout their life cycle, it is user friendly and highly customizable. This software allows us to monitor the financial performance of our practice while also assessing employee performance through real-time and informative reports. The dashboard is exceptional, offering a comprehensive overview of accounts receivable (AR) and highlighting focus areas for AR recovery and increased payment. Additionally, it provides valuable trend analysis.
Cons
I have no issues with this product so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shwetabh
Medical Billing, 101-500 employees
Free Trial
Mar 03, 2016
Affinity Billing my no 1 choice
Affinity Billing my no 1 choice
Pros
After exploring numerous software options I came across Affinity Billing. it stood out as the most thorough solution for my practice. Even after reevaluating the software market recently, I was pleasantly surprised to find that Affinity Billing still meets all my practice needs. The software is intuitive, cost effective and offers exceptional support. Its extensive functionality is tailored to address business requirements. I particularly appreciate the hands-on control over information and the proactive approach to claims follow-up. Affinity Billing promotes teamwork and keeps me focused on growing my practice. All stakeholders involved in revenue cycle management, including my staff, claims follow-up team, billing account manager, quality assurance teams, and management, utilize the same package.
Cons
The software has met all my expectations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
N/A, N/A employees
Free Trial
Mar 01, 2016
works exceptionally well
works exceptionally well
Pros
As the Chief Financial Officer with a background in application development, I have the unique opportunity to provide feedback on Affinity Billing from both an operational and technical standpoint. When we implemented Affinity Practice Management, the system seamlessly processed claims for our professional services, exceeding our expectations. It has been the most efficient system we have used for entering and processing claims. The Affinity team worked closely with us to develop an interface and back end validation system that enables us to handle facility charges just as efficiently as our professional services. Many companies and custom software development firms strive to excel in their respective areas, but only a few truly succeed in delivering top-quality applications and translating ideas into reality to meet customer needs. Affinity Billing is one of those exceptional organizations that excels in both aspects.
Cons
Everything is satisfactory. Even though we also need billing capabilities for our inpatient facility charges which the system lacked initially.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerod
PrairieCare, 11-50 employees
Free Trial
Mar 01, 2016
Appeals processor
Appeals processor
Pros
Tim found the software user-friendly and praised the quality of customer support.
Cons
Tim expressed concerns about the product's cost and wished for support to be located in the same country.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TimF.
Financial Services, N/A employees
Feb 26, 2015
Exceptional Medical Billing Software
Exceptional Medical Billing Software
Pros
Affinity Practice Management has proven to be a powerhouse of software for my medical billing and revenue cycle management company. We've relied on it for over five years, and it stands unrivaled in its capabilities. It boasts remarkable reporting tools, offers real-time report generation, and excels in claims tracking. This software's unique ability to pinpoint a claim's stage in its life cycle is invaluable. Its user-friendliness and high level of customization make it a joy to use. Notably, i
Cons
Shwetabh didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ShwetabhK.
N/A, N/A employees
Mar 23, 2012
Key to Our Growth and Success
Key to Our Growth and Success
Pros
Affinity Billing has played a pivotal role in our psychiatric services business. When we started using it four years ago, we had struggled for years to find an effective billing system. Affinity demonstrated the initiative and capability to develop alongside our business. It provided a reliable platform for "UB" billing, allowing us to add billing for inpatient facility charges seamlessly. Since partnering with Affinity, our growth is no longer limited by billing and collections, and we've maxim
Cons
Stephen didn't mention any drawbacks in the software.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
StephenS.
N/A, N/A employees
Mar 17, 2012
Outstanding Solution for Psychiatric Billing
Outstanding Solution for Psychiatric Billing
Pros
As the CFO of PrairieCare, an organization providing psychiatric treatment, I've had the privilege to evaluate Affinity Billing from both operational and technical perspectives. This software effectively manages claims for professional services and seamlessly processes them. It has outperformed other systems in terms of efficient claims entry and processing. Beyond that, it enabled us to tackle the challenge of billing for inpatient facility charges, which our previous system couldn't handle. Th
Cons
Jerod didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JerodG.
N/A, N/A employees
Mar 14, 2012
The Best Solution for My Practice
The Best Solution for My Practice
Pros
With over20 years of experience running my solo practice, I can confidently say that Affinity Billing has transformed my billing process. It started when I replaced in-house billing and several billing services in search of a comprehensive solution. Affinity Billing stood out as the only software that addressed all my practice needs. Even after several years, it continues to be the best package available. It's easy to learn, budget-friendly, and boasts excellent support. Its rich functionality a
Cons
Gregory didn't mention any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
GregoryR.
N/A, N/A employees
Mar 04, 2012