ClinicTracker Reviews & User Feedback

Pros

I have used it as an administrator and patient. It is easy to use for documentation as well as accessing your reports online.

Cons

It is very difficult to navigate through the charts when looking up by name.

Pros

ClinicTracker EHR Software allows us to pull up information and access records from anywhere. We are able to track grants and claims which is a big part of our daily operations. Impressive, very nice!

Cons

We are still getting used to the software but we have not encountered any issues so far.

Pros

ClinicTracker EHR Software has been great for our mental health practice. It comes built-in with treatment options and we have not had an issue so far.

Cons

The application does not open when the software update is installed. This needs to be fixed asap.

Pros

Dashboard is nice and it is fully customizable. Billing has been a big time saver.

Cons

Documentation is terrible which is our biggest concern. They did not teach us anything during training and we were left hanging by the customer service too.

Pros

We were able to switch to the software very easily and it helped us reduce paperwork and improve our workflow.

Cons

It is difficult to navigate the help section and we do not like the user guides in particular.

Pros

I enjoyed that interfacing with clients was simple. The interface to the conference room was nifty and simple to utilize.

Cons

The connectivity was now and then challenging due to destitute web service

Pros

For clients, it is simple to explore and oversee. The stock layouts are comprehensive and simple to utilize. As a director, it is pretty simple to alter the client settings as well as the framework settings.

Cons

As a chairman, a few of the reports dont capture the kind of data that Im searching for (client socioeconomics for case), and it isnt continuously clear as to what areas are being pulled from to create the reports. As a client, the treatment plan formats have way as well numerous areas, a few of which are redundant.

Pros

Being a clinician, I delighted in the different components that advertised a simple treatment preparation. From the exceptionally wealthy in point by point persistent statistic to the modifying needs we seem to use to fit our agencys needs from the main screen. This software advertised an extraordinary involvement I would be cheerful to share with any mental wellbeing professional.

Cons

There were times when the application wouldnt open I believe it was due to the program upgrading. Im not that beyond any doubt but I would make treatment troublesome at times on the off chance that I required to induce on amid a session to get to a few client records.

Pros

I had a great practice experience as they offered vast features which suited me perfectly and being a clinician it offered vast components that result in the easiest treatment plans.

Cons

Some glitches occur usually slow down the system.

Pros

This software grants permission to access information from anywhere from the system. This is truly amazing for us as we are mostly looking forward for donors/grantors.

Cons

We are new to the software so we are still figuring out its use.

Pros

If you have the resources to hire someone just to focus on this software its great and can potentially make your practice paperless!

Cons

Like I said, if you dont have a person trained in this software on board, you will have A LOT of issues! They say they have a support team to help you out any time but this is false since when you ask them for help they send general replies or training videos that dont help with your specific issue!

Pros

The customer support is very helpful.

Cons

The billing features on this EMR are not always working.

Pros

Valuable functions and features at one place.

Cons

Overall a good experience and decision to buy Clinic Tracker.

Pros

Clinic tracker support is great and it ensures to resolve any issue.

Cons

Slow connectivity. Application hangs at times (weve been assured that itll be resolved).

Pros

We are an agency that provides combined services of substance use and mental health services. The individual SU and MH forms in ClinicTracker were impressive. 

Cons

No cons to mention

Pros

Clinic tracker has been a life saver for our mental health billing and revenue cycle management company. Direct connection to clearning houses.

Cons

No complaints.

Pros

The clinic tracker staff is very cooperative and helped us through a smooth implementatio. The customer support service is very active and they respond to client queries within an hour. It is more suitable to Mental health practices.

Cons

Some therparists may find it hard to use all features so we recommned the CT to introduce video tutorials so that new employees may find it easy to use

Pros

The EMR is flexible and customer support service is amazing. They respond to your complaints in timely manner and resolve your issues deligently. It fits our medical records requirements, billing and scheduling activities.

Cons

Clinic Tracker has accommodated many custom development requests to meet the needs of our program. 

Pros

We have been using the software for a long time and we found customer support to be their strong point. We are impressed and happy with this product.

Cons

No issue

Pros

The tools and features look very helpful but they are not easy to use. Atleast I had issues understanding software interface and tabs andmodules.

Cons

Its functions are complicated and it is not as simple as they advertised. In my opinion, the software is not cloud based.