CureMD Reviews

“Worst experience!!

Pros

My experience with this software was the worst. I believe it is mainly because the individuals managing my account had difficulty communicating in English.

Cons

The service I received was poor. The individuals handling my account struggled with English. I was misled during contract signing and had to pay $8,500 for opting out of their service. Despite seeking clarification on this matter and being deceived, I strongly advise against using this company. They are terrible.

“Totally worth it!

Pros

The customizable templates and easy integration make my experience outstanding. Plus, it's user-friendly and backed by exceptional customer service.

Cons

It is proving to be a promising option however I am still in the learning phase.

“Need to improve a lot

Pros

CureMD is a web based and user friendly EMR system which stands as the most standard option available.

Cons

The reporting system leaves much to be desired. So I am hoping that they will make necessary changes in the future.

“Hoping to see improvement

Pros

Their development team provides assistance quickly and properly just to meet clients requirements which is great. This is the best thing for me about this software!

Cons

They have the potential to improve upon what they have already done with their 10G theme.

“Pathetic EMR software

Pros

They were supportive until we switched billing services due to financial concerns after which their level of care notably decreased.

Cons

I urge you not to sign up for this EMR. The customer service is the worst. After switching billing services due to severe financial issues and poor performance, the experience has been incredibly frustrating. We face constant access denials, frequent system logouts amidist note-taking and unhelpful responses from support. The EMR falls far short of expectations and lacks features that newer EMRs offer. I highly recommend steering clear of this company.

“The easiest EMR I've used so far

Pros

I really like the user-friendly nature of this product. Having used various EMRs, the full customization option provided by this platform is particularly valuable for our risk management practice.

Cons

While the implementation of requested items is slow, I understand the time required for planning and system integration. So I will give them a chance to improve.

“Bad EMR with inadequate support

Pros

The system operates at a very slow pace and unexpectedly kicks users out of the EMR which leads to wasted time. I am not happy at all and have nothing good to say about it.

Cons

There is no support system in place and access to retrieve my patients records has been blocked.

“Impressive features

Pros

The CureMD EMR software has a lot of prominent features, and it doesn't cost much. The updates are automatic, which is amazing, as we don't have to call anyone for them.

Cons

Once there was an issue that took the support team 3 days to resolve. It took a longer period for my practice to wait.

“Great for writing medical notes

Pros

Our providers use this software for writing medical notes for patients and it serves us ok.

Cons

During claim scrubbing, we faced occasional time-related issues that need improvement.

“Solid product with good billing service

Pros

CureMD EMR customer support is significant. The billing service is somewhat amazing. The billing procedure is pretty quick, and I get my receivables quickly.

Cons

The implementation took around 4 to 6 weeks, which was too time-consuming for me.

“CureMD has effective scheduling feature

Pros

It has an effective scheduling feature. Their document management is pretty simple and convenient. The connectivity with labs and pharmacies is great too. I am very impressed!

Cons

They need to improve their iPad application. I felt it was pretty basic and sometimes a bit unresponsive.

“Happy with CureMD

Pros

I am very happy with CureMD EMR software. My past experience with EMR software has been frustrating but CureMD works like a dream. Their support staff is great and very helpful too!

Cons

I hope to see that in the future they integrate other EMRs onto their software for better use and longevity.

“Satisfied customer

Pros

We love how they consider our suggestions while rolling out new updates. CureMD EMR software is up to date with all the latest certifications. Their EMR can be tailored to each specialty and need of the practice. We use their EMR and PM both and have seen an increase in the revenues. Claims are easier to submit and so are the follow-ups. Their customer support is one of a kind. Truly a wonderful experience.

Cons

Retrieving data. Wait a few seconds and try to cut or copy again.

“Strong software with minor glitches that can be overlooked

Pros

I find the appointment scheduler feature simple to navigate and really user-friendly.

Cons

I sometimes experience glitches that slow down the system, and it's quite frustrating.

“Not recommended at all!

Pros

What stood out to me the most was its web-based functionality.

Cons

What I liked the least was the presence of outdated features and the marketing of services via employees who have zero knowledge.

“Easy to use

Pros

CureMD is a great product. It is user-friendly. It is can be customized according to the specialty. It is ICD-10 ready. Plus, it has many great features. We are really lucky that we have purchased this software.

Cons

The system was running slow earlier at the start, so we replaced our internet connection and now its running pretty smoothly.

“It has really fast response time

Pros

This tool is incredibly helpful for me in both clinic and mobile settings. The information for each patient is comprehensive and clearly conveys important details with brief comments.

Cons

The chart contains a multitude of fields, which can be quite overwhelming for me at times, making it feel a bit daunting to navigate.

“Using this software is hassle-free!

Pros

I really appreciate the simplicity of the app. Everything is incredibly easy to navigate, making my experience smooth and enjoyable.

Cons

While there is chat support and trainings available. Some complaints took days to be fixed. We expected more from CureMD at this price point.

“Compatible and easy software

Pros

Their mobile app is fantastic for when I'm on the go, and it's really easy to use.

Cons

I hate that I can only use their site on Internet explorer. Needs to be available on other browsers as well.

“Simplifying the healthcare system

Pros

It makes my decision-making process very simple, and the organizational options help me save a lot of time.

Cons

It is not affective on all the browsers I use. Follow ups to claims are very slow.