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softwareDeepScribe Reviews
7 Reviews
Overall Rating
4.6
7 Reviews
Rating Distribution
5
(4)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Overall Rating
4.6
7 Reviews
Rating Distribution
5
(4)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Authentic process make ease
Authentic process make ease
Pros
The team provides valuable insights to prevent future issues, and the impressive transcription process eliminates the need to start from scratch.
Cons
Editing notes still requires a significant amount of time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roja
Education Management, 51-100 employees
Less than 6 months
Jan 01, 2024
Passing the Pillow Test
Passing the Pillow Test
Pros
After mastering the workflow, particularly the "preamble" just before entering the patient's room, I am genuinely impressed by how effectively DeepScribe AI captures the natural flow of patient interviews and exams. The seamless upload into my specific electronic health records is detailed, often surpassing my previous efforts without requiring extra time. As I enhance my charting skills each day, it not only benefits patient care and billing but also ensures robust medical-legal documentation. This has significantly improved my confidence and peace of mind, especially regarding the capture of quality measures that contribute to potential shared savings with Medicare. DeepScribe AI has given me hope for the future of my practice.
Cons
Initially, I overlooked that the term "machine learning" implies a learning curve, akin to working with a new medical student or intern. DeepScribe AI continually improves with usage as I become more acquainted with its functionality and patterns. While there was initial hesitation, particularly with the objective portion, the platform excels in areas like handling medications and medical history. Although mastering the physical exam is an ongoing process, each day shows notable progress, instilling confidence in maximizing its capabilities. Adjusting to a new workflow posed challenges, including occasional forgetfulness to activate DeepScribe AI, leading to initial frustration. Overcoming these hurdles, such as managing iPhone battery usage during patient visits, has now become seamless. The onboarding team's exceptional support, coupled with regular AI coaching sessions every 10 days, has been instrumental in enhancing proficiency. While more YouTube videos tailored to power-physician users could expedite the learning curve, the staff has transitioned from initial hesitancy to enthusiastic cooperation, contributing to a more efficient and serene practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerardo
Medical Practice, 1-10 employees
Less than 6 months
Mar 01, 2022
Love this product
Love this product
Pros
This learning software evolves with each use, and the ability to create personalized macros enables me to efficiently auto-fill information for various patient scenarios.
Cons
In the initial stages, there was a delay in note completion speed, but this concern has been fully addressed. Challenges arise when dealing with soft-spoken patients, as the AI may not pick up information accurately. However, adopting the practice of repeating information ensures comprehensive note capture.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Carol
Hospital & Health Care, 1-10 employees
Less than a year
Jan 01, 2022
Great improvment to my office
Great improvment to my office
Pros
DeepScribe helps me save time on documentation, allowing me to focus on other essential tasks and providing more quality time with my family.
Cons
The AI occasionally turns off during recording when there's a need to access the EMR during a patient visit.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sharon
Hospital & Health Care, 51-100 employees
More than a year
Jan 01, 2022
Deepscribe changed my practice
Deepscribe changed my practice
Pros
Its automatic and highly accurate voice recognition software streamlines the documentation process effectively.
Cons
Instances occur where the AI doesn't transcribe complete notes, necessitating reprocessing. Correcting mistakes on the schedule is not possible, and the full software function is limited on mobile devices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Paul
Medical Practice, 51-100 employees
More than a year
Jan 01, 2022
Excellent customer service
Excellent customer service
Pros
The software's ease of use and responsive customer support contribute to a positive experience, with representatives being prompt and helpful in addressing concerns.
Cons
Direct integration with medical software is lacking, but DeepScribe has actively worked on finding effective workarounds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dustin
Health Wellness and Fitness, 11-50 employees
More than a year
Jan 01, 2022
Deep scribe helps me complete records more accurately
Deep scribe helps me complete records more accurately
Pros
The scribing of the History of Present Illness (HPI) ensures that patient concerns are thoroughly documented, enhancing the overall quality of healthcare records.
Cons
Rare misinterpretations of interactions may occur, emphasizing the importance of human oversight in certain cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Susan
Medical Practice, 1-10 employees
Less than a year
Jan 01, 2022
Filters
Authentic process make ease
Authentic process make ease
Pros
The team provides valuable insights to prevent future issues, and the impressive transcription process eliminates the need to start from scratch.
Cons
Editing notes still requires a significant amount of time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roja
Education Management, 51-100 employees
Less than 6 months
Jan 01, 2024
Passing the Pillow Test
Passing the Pillow Test
Pros
After mastering the workflow, particularly the "preamble" just before entering the patient's room, I am genuinely impressed by how effectively DeepScribe AI captures the natural flow of patient interviews and exams. The seamless upload into my specific electronic health records is detailed, often surpassing my previous efforts without requiring extra time. As I enhance my charting skills each day, it not only benefits patient care and billing but also ensures robust medical-legal documentation. This has significantly improved my confidence and peace of mind, especially regarding the capture of quality measures that contribute to potential shared savings with Medicare. DeepScribe AI has given me hope for the future of my practice.
Cons
Initially, I overlooked that the term "machine learning" implies a learning curve, akin to working with a new medical student or intern. DeepScribe AI continually improves with usage as I become more acquainted with its functionality and patterns. While there was initial hesitation, particularly with the objective portion, the platform excels in areas like handling medications and medical history. Although mastering the physical exam is an ongoing process, each day shows notable progress, instilling confidence in maximizing its capabilities. Adjusting to a new workflow posed challenges, including occasional forgetfulness to activate DeepScribe AI, leading to initial frustration. Overcoming these hurdles, such as managing iPhone battery usage during patient visits, has now become seamless. The onboarding team's exceptional support, coupled with regular AI coaching sessions every 10 days, has been instrumental in enhancing proficiency. While more YouTube videos tailored to power-physician users could expedite the learning curve, the staff has transitioned from initial hesitancy to enthusiastic cooperation, contributing to a more efficient and serene practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerardo
Medical Practice, 1-10 employees
Less than 6 months
Mar 01, 2022
Love this product
Love this product
Pros
This learning software evolves with each use, and the ability to create personalized macros enables me to efficiently auto-fill information for various patient scenarios.
Cons
In the initial stages, there was a delay in note completion speed, but this concern has been fully addressed. Challenges arise when dealing with soft-spoken patients, as the AI may not pick up information accurately. However, adopting the practice of repeating information ensures comprehensive note capture.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Carol
Hospital & Health Care, 1-10 employees
Less than a year
Jan 01, 2022
Great improvment to my office
Great improvment to my office
Pros
DeepScribe helps me save time on documentation, allowing me to focus on other essential tasks and providing more quality time with my family.
Cons
The AI occasionally turns off during recording when there's a need to access the EMR during a patient visit.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sharon
Hospital & Health Care, 51-100 employees
More than a year
Jan 01, 2022
Deepscribe changed my practice
Deepscribe changed my practice
Pros
Its automatic and highly accurate voice recognition software streamlines the documentation process effectively.
Cons
Instances occur where the AI doesn't transcribe complete notes, necessitating reprocessing. Correcting mistakes on the schedule is not possible, and the full software function is limited on mobile devices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Paul
Medical Practice, 51-100 employees
More than a year
Jan 01, 2022
Excellent customer service
Excellent customer service
Pros
The software's ease of use and responsive customer support contribute to a positive experience, with representatives being prompt and helpful in addressing concerns.
Cons
Direct integration with medical software is lacking, but DeepScribe has actively worked on finding effective workarounds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dustin
Health Wellness and Fitness, 11-50 employees
More than a year
Jan 01, 2022
Deep scribe helps me complete records more accurately
Deep scribe helps me complete records more accurately
Pros
The scribing of the History of Present Illness (HPI) ensures that patient concerns are thoroughly documented, enhancing the overall quality of healthcare records.
Cons
Rare misinterpretations of interactions may occur, emphasizing the importance of human oversight in certain cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Susan
Medical Practice, 1-10 employees
Less than a year
Jan 01, 2022