DeepScribe

Authentic process make ease

Pros

The team provides valuable insights to prevent future issues, and the impressive transcription process eliminates the need to start from scratch.

Cons

Editing notes still requires a significant amount of time.

Passing the Pillow Test

Pros

After mastering the workflow, particularly the "preamble" just before entering the patient's room, I am genuinely impressed by how effectively DeepScribe AI captures the natural flow of patient interviews and exams. The seamless upload into my specific electronic health records is detailed, often surpassing my previous efforts without requiring extra time. As I enhance my charting skills each day, it not only benefits patient care and billing but also ensures robust medical-legal documentation. This has significantly improved my confidence and peace of mind, especially regarding the capture of quality measures that contribute to potential shared savings with Medicare. DeepScribe AI has given me hope for the future of my practice.

Cons

Initially, I overlooked that the term "machine learning" implies a learning curve, akin to working with a new medical student or intern. DeepScribe AI continually improves with usage as I become more acquainted with its functionality and patterns. While there was initial hesitation, particularly with the objective portion, the platform excels in areas like handling medications and medical history. Although mastering the physical exam is an ongoing process, each day shows notable progress, instilling confidence in maximizing its capabilities. Adjusting to a new workflow posed challenges, including occasional forgetfulness to activate DeepScribe AI, leading to initial frustration. Overcoming these hurdles, such as managing iPhone battery usage during patient visits, has now become seamless. The onboarding team's exceptional support, coupled with regular AI coaching sessions every 10 days, has been instrumental in enhancing proficiency. While more YouTube videos tailored to power-physician users could expedite the learning curve, the staff has transitioned from initial hesitancy to enthusiastic cooperation, contributing to a more efficient and serene practice.

Love this product

Pros

This learning software evolves with each use, and the ability to create personalized macros enables me to efficiently auto-fill information for various patient scenarios.

Cons

In the initial stages, there was a delay in note completion speed, but this concern has been fully addressed. Challenges arise when dealing with soft-spoken patients, as the AI may not pick up information accurately. However, adopting the practice of repeating information ensures comprehensive note capture.

Great improvment to my office

Pros

DeepScribe helps me save time on documentation, allowing me to focus on other essential tasks and providing more quality time with my family.

Cons

The AI occasionally turns off during recording when there's a need to access the EMR during a patient visit.

Deepscribe changed my practice

Pros

Its automatic and highly accurate voice recognition software streamlines the documentation process effectively.

Cons

Instances occur where the AI doesn't transcribe complete notes, necessitating reprocessing. Correcting mistakes on the schedule is not possible, and the full software function is limited on mobile devices.

Excellent customer service

Pros

The software's ease of use and responsive customer support contribute to a positive experience, with representatives being prompt and helpful in addressing concerns.

Cons

Direct integration with medical software is lacking, but DeepScribe has actively worked on finding effective workarounds.

Deep scribe helps me complete records more accurately

Pros

The scribing of the History of Present Illness (HPI) ensures that patient concerns are thoroughly documented, enhancing the overall quality of healthcare records.

Cons

Rare misinterpretations of interactions may occur, emphasizing the importance of human oversight in certain cases.