Last Updated

Key Takeaways

Generated from the text of customer reviews

DeepScribe is an ambient AI medical scribe that helps healthcare organizations automate clinical documentation. Physicians across specialties such as oncology and cardiology use it to reduce manual charting work. However, some outputs may still require manual review for accuracy. Recently, DeepScribe added automated E/M coding to its ambient operating system.

Our Verdict

DeepScribe is a strong fit for high-volume practices requiring advanced clinical documentation across multiple specialties. It is best suited for organizations prioritizing patient engagement and data handling within clinical environments. While its custom pricing may reflect a higher investment, the platform delivers long-term value through EHR integration. We recommend it for practices focused on improving document accuracy and reducing manual charting time.

DeepScribe Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

DeepScribe Features

Advanced Speech Recognition

DeepScribe leverages advanced speech recognition models to capture natural conversations between clinicians and patients with high precision. It allows users to transcribe medical discussions accurately without any disruptions. This feature can save time and reduce the risk of transcription errors, ultimately enhancing the overall clinical documentation process.

See How It Works
Fine-Tune Control

The software enables users to maintain and optimize their transcribed notes with a range of customization features. It offers a ‘Smart Refinement’ tool that intelligently converts dictated content into meaningful notes. Clinicians can easily fine-tune the final documentation to meet their specific preferences and clinical needs, reducing their documentation burden and enhancing workflow efficiency.

See How It Works
Telemedicine Compatibility

DeepScribe supports telemedicine compatibility to help healthcare providers seamlessly integrate the software into their remote care sessions. It allows clinicians to transcribe and document patient information in real-time during telemedicine visits. Overall, this ensures the creation of accurate and efficient medical notes for telehealth sessions, contributing to the accessibility and quality of remote healthcare services.

See How It Works
Customization Studio

This feature includes a suite of customization tools to help users tailor the AI scribe to their specific workflows and practice requirements. Clinicians can precisely craft their medical notes to suit their individual preferences and clinical needs. This enables healthcare systems to ensure compliance, standardize workflows, and accelerate adoption across various clinical settings.

See How It Works

Pros And Cons of DeepScribe

Pros

  • Telemedicine compatibility enhances remote care documentation

  • AI-powered technology reduces administrative burdens

  • Customization options tailored to diverse practice needs

  • Offers ambient AI medical scribe to streamline clinical documentation

Cons

  • May take time for new users to adapt to the workflow

  • Some accounting features could be improved, according to a few software users

DeepScribe Reviews

Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

43%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

R

Roja

Medical Practice, 51-100 employees

Less than 6 months

4.0
January 2024

It makes everything easy

Pros

The team provided me valuable insights to prevent future issues, and the impressive transcription process eliminates the need to start from scratch.

Cons

I think editing notes still requires a significant amount of time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Gerardo

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2022

Total Game Changer

Pros

After mastering the workflow, particularly the "preamble" just before entering the patient's room, I am genuinely impressed by how effectively DeepScribe AI captures the natural flow of patient interviews and exams. The seamless upload into my specific electronic health records is detailed, often surpassing my previous efforts without requiring extra time. As I enhance my charting skills each day, it not only benefits patient care and billing but also ensures robust medical-legal documentation. This has significantly improved my confidence and peace of mind, especially regarding the capture of quality measures that contribute to potential shared savings with Medicare. DeepScribe AI has given me hope for the future of my practice.

Cons

Initially, I overlooked that the term "machine learning" was difficulty to understand, akin to working with a new medical student or intern. DeepScribe AI continually improves with usage as I become more acquainted with its functionality and patterns. While there was initial hesitation, particularly with the objective portion, the platform excels in areas like handling medications and medical history. Although mastering the physical exam is an ongoing process, each day shows notable progress, instilling confidence in maximizing its capabilities. Adjusting to a new workflow posed challenges, including occasional forgetfulness to activate DeepScribe AI, leading to initial frustration. Overcoming these hurdles, such as managing iPhone battery usage during patient visits, has now become seamless. The onboarding team's exceptional support, coupled with regular AI coaching sessions every 10 days, has been instrumental in enhancing proficiency. While more YouTube videos made for power-physician users could reduce the training period, the staff has transitioned from initial hesitancy to enthusiastic cooperation, contributing to a more efficient practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Medical Practice, 1-10 employees

Less than a year

4.0
January 2022

Excellent for record completion

Pros

By using the software to scribe the History of Present Illness (HPI), it ensures that patient concerns are thoroughly documented, which enhances the overall quality of our healthcare records.

Cons

The issues i mostly face are occasional misinterpretations of interactions, which highlights the need for human oversight in certain situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

How does DeepScribe help health systems?

DeepScribe captures visits in the background to help health systems automate the clinical documentation process. It reduces the burden of manual note-taking, enhances the accuracy of patient records, and streamlines the overall workflow.

How much does DeepScribe cost?

DeepScribe price ranges from $350/provider/month to $750/provider/month, depending on usage and scale. Smaller practices may spend around $2,500/month for about 10 users, while larger organizations with 100 users can reach $20,000/month with negotiated pricing. Get a customized DeepScribe pricing quote.

What are the main features of DeepScribe?

The main features of DeepScribe include advanced speech recognition, telehealth compatibility, fine-tune control, AI-powered interface, and natural language processing. Unlike traditional documentation tools, it also offers an ambient AI medical scribe functionality to capture a patient visit in the background with extreme accuracy.

What level of support does DeepScribe offer?

DeepScribe offers FAQs, phone, email, and live chat support options.

Who are the main users of DeepScribe?

DeepScribe software is suitable for healthcare practices of all sizes and supports the workflow needs of different medical specialists, including cardiologists, neurologists, oncologists, orthopedic surgeons, gastroenterologists, and urologists.

Does DeepScribe offer an API?

Yes, DeepScribe offers API integration with major EHR systems.

Does DeepScribe have a mobile app?

Yes, DeepScribe offers an iOS app.

What other apps does DeepScribe integrate with?

DeepScribe integrates with a wide variety of Electronic Health Record (EHR) systems (athenahealth, Epic, Oracle Health, eClinicalWorks) catering to both independent practices and large health systems.

Is DeepScribe Software cloud-based?

Yes, DeepScribe EHR is a cloud-based (web-based) platform.

What languages does DeepScribe support?

DeepScribe allows clinicians to capture visits naturally in languages such as English, Spanish, Italian, and Portuguese, automatically translating the encounter into a structured clinical note in English.