Dentrix Reviews

“dentrix all the way”

Pros

Having used only this one for my dental practice work, I honestly wouldn't want to switch to anything else. I love the software and it's been such a great fit for me.

Cons

I'd still like to see the option for more than one employee to be clocked out at the same time.

“Quick navigation through shortcuts”

Pros

Platform is very user friendly. It's also nice having multiple ways to get our things done whether that's clicking links or using shortcut buttons.

Cons

Having the ability to use the F2 search button in the appointment book is something I still want in this software.

“practice tracking works beautifully”

Pros

Using it has been very basic and it does a really good job of organizing everything and keeping track of all the activity happening in our practice.

Cons

Nothing specific comes to mind right now I'm still learning all of its functionality.

“powerful software meets vegas showcase”

Pros

It handles just about anything you want it to do. The yearly annual meeting in Vegas is also a blast every time.

Cons

As much as I want all the extras some of the items are pretty pricey. Insert crying emoji here.

“simple to use”

Pros

It is easy to use and simple to navigate and work with.

Cons

It doesn't let me work across different screens at the same time.

“feature-packed and responsive”

Pros

Packed with features and the team really pays attention to customer feedback when adding new functions and making improvements.

Cons

Whenever new features roll out, there is some issue with them. Fresh releases usually need a bit of time for testing and patching.

“simple setup and navigation”

Pros

Tool is pretty simple to use and it did not take me long to understand the different options it offers.

Cons

Getting support can be frustrating because it's hard to reach the right person when help is needed.

“regular updates keep improving it”

Pros

Platform is user friendly and I really appreciate that it keeps getting updated with new changes and improvements.

Cons

At times, the wait for customer support can be a bit longer than expected.

“accessible module browsing”

Pros

Moving between modules is very easy and I appreciate that there are multiple ways to reach the same area depending on how I want to work.

Cons

Software updates take a while to be rolled out.

“packed with useful features”

Pros

There's a wide range of features included which gives the software a lot of value and makes it capable of handling different needs.

Cons

Getting comfortable with the newer functions can take some time and there's definitely a learning curve when trying to figure them out.

“layout is clear”

Pros

It feels very user-friendly and is simple to move around in.

Cons

There is still a lot to navigate through and we could use more refresher courses especially for the more complicated reports.

“practical features for our practice”

Pros

There are a lot of really nice features built into it and they've been very helpful for our needs.

Cons

I don't have any complaints about the software. It's been excellent for our practice.

“remarkably amazing from start to finish”

Pros

Getting started with it is fairly easy and simple to use.

Cons

At times some parts feel a bit less user-friendly when you are not yet familiar with the product.

“provides comprehensive reports”

Pros

There are plenty of useful tools and reports you can run which makes the software really capable.

Cons

Figuring out the continuing care section takes time and can be somewhat tricky to learn at first.

“convenient for every staff member”

Pros

It is very user friendly and it's simple for every staff member of us to work with.

Cons

Wait time to reach customer support can be pretty long.

“Works well across the office”

Pros

The system is easy to use and the entire office relies on it without much trouble.

Cons

Canada doesn't get access to everything that's available in the U.S and I think it's unfair.

“has been helpful for us”

Pros

Practice Advisor and the Huddle Report Functions have been really helpful for our team when it comes to spotting and addressing issues before they turn into bigger problems.

Cons

Kiosk on the other hand is not very user-friendly at all and can be frustrating to work with.

“consistent performance thoughout”

Pros

Simple for everyone in the office to use.

Cons

Nothing so far.

“integrated payments that deliver”

Pros

Having the payment system built in is a big plus. It makes transactions much more convenient and keeps everything in one place.

Cons

System sometimes take a bit longer to load when all the computers are being used at the same time.

“Quick insurance checks”

Pros

Using it is simple and it lets me verify insurance details quickly without much hassle.

Cons

Tool doesn't support every insurance provider and the information isn't always completely accurate.