Total 74 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Susan

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Communications Solutions

Pros

The seamless integration of Doctible into our practice workflow has made it effortless to reach out to patients and maintain efficient communication channels.

Cons

More self-creating functions would be nice, although any changes we request are usually handled promptly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

E

Erin

Alternative Medicine, 1-10 employees

More than a year

5.0
August 2023

SFN Review

Pros

We appreciate the direct integration of patient reviews from Doctible onto our website, providing valuable feedback for prospective patients.

Cons

As a small practice with a limited budget, we hope Doctible considers this when determining monthly rates to prevent potential affordability issues in the future.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

L

Logan

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Everything you need located in one convenient online portal

Pros

Doctible's comprehensive suite of features, combined with its user-friendly interface, has made managing patient communications, reviews, and marketing activities a breeze.

Cons

The only downside of Doctible is that it doesn't write directly into our practice management software, limiting some of its features, but the ones we can use are still extremely helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gilcher

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Great Service!

Pros

Doctible has simplified the process of gathering patient feedback and reviews, resulting in an increase in positive online reviews for our practice.

Cons

We haven't encountered any cons with Doctible; our experience has been great, and we anticipate it will continue to be so.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeanet

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Good System for Confirming Appointments

Pros

The user-friendly website interface of Doctible allows for easy access to patient responses, streamlining our review management process.

Cons

It would be helpful if Doctible allowed patients to receive reminders to take antibiotics before appointments.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

10

L

Lauren

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Very easy to navigate

Pros

Integrating Doctible into our existing systems was a seamless process, and its automated review generation has significantly boosted our online presence.

Cons

No aspects of Doctible are difficult to use; the website is easy to navigate and user-friendly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Sara

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Review

Pros

Doctible's ease of use and user-friendly design have made it a favorite among our staff, simplifying our daily operations.

Cons

I currently have no complaints or issues with Doctible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deana

Medical Practice, 1-10 employees

Less than 6 months

5.0
August 2023

Great program

Pros

The simplicity and user-friendliness of Doctible have made it a standout choice for our practice, enhancing our patient engagement efforts.

Cons

As of June, I haven't encountered any features of Doctible that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christine

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Works very well for our office!

Pros

Doctible's platform offers ease of use and customizable options, allowing us to tailor our patient communication and engagement strategies effectively.

Cons

It would be beneficial if technical support were available 24/7, as waiting for assistance can be inconvenient due to time zone differences.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

N

Natacha

Hospital & Health Care, 1-10 employees

More than a year

5.0
August 2023

Amazing investment!!!!!!

Pros

The simplicity and organization provided by Doctible have made financial management tasks a breeze for our practice.

Cons

Since transitioning to Doctible, we've gone paperless, eliminating any cons associated with paper-based systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Medical Practice, 11-50 employees

Less than 6 months

5.0
August 2023

Cornerstone Review

Pros

Utilizing Doctible's document management features has been straightforward and efficient, allowing us to streamline our administrative processes.

Cons

While Doctible integrates with Dentrix, completed forms don't automatically populate into the patient health history, which could streamline processes further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Karen

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Doctible Rocks

Pros

In our experience, Doctible has outperformed other platforms in generating reviews, making it a preferred choice for our practice.

Cons

No issues to report; everything with Doctible seems to work well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

paula

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

We are very satisfied with Doctible

Pros

The customer support team at Doctible has been consistently helpful and responsive, providing valuable assistance whenever needed.

Cons

We've had a couple of integration issues with our Eaglesoft software not updating when patients confirm appointments via text, but the support team has been responsive in resolving these problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pam

Hospital & Health Care, 1-10 employees

More than a year

5.0
August 2023

Doctible meets our needs

Pros

Doctible's ease of use and seamless integration with our existing software system have been significant advantages for our practice.

Cons

I can't think of anything we don't like about Doctible; it's been a positive addition to our practice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

April

Medical Practice, 11-50 employees

Less than 6 months

4.0
August 2023

First Time Doctible User

Pros

We appreciate the extended character limits offered by Doctible for patient messaging, along with the straightforward intake form completion process.

Cons

It would be beneficial if Doctible automatically integrated with our system, even if the patient doesn't have an appointment, to eliminate manual data entry.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

10

Functionality

8

E

Eileen

Not Specified, 1-10 employees

More than a year

5.0
August 2023

Doctible

Pros

The ease and convenience offered by Doctible have proven invaluable to our office operations, simplifying various tasks and enhancing overall efficiency.

Cons

We have no complaints about Doctible; it has proven to be very useful in our practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Annie

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

Effective service for patient reviews

Pros

We appreciate the user-friendly interface of Doctible reviews, allowing for seamless customization and distribution, whether for internal review or publication on platforms like Google.

Cons

We don't have any concerns with Doctible; we appreciate it for managing patient reviews.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hannah

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

Good value, great for texting patients

Pros

Being able to communicate with our patients via text messaging has been a game-changer, as it often garners quicker responses compared to traditional phone calls.

Cons

While appointment reminders can be customized by appointment type, Doctible loses this customization if you type in an appointment type manually, leading to specific reminders not being sent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

3

Functionality

10

S

sandy

Hospital & Health Care, 1-10 employees

More than a year

5.0
August 2023

Anchor Dental

Pros

The reminders and confirmations provided by Doctible have significantly improved our appointment management processes, benefiting both our staff and patients.

Cons

It would be helpful if we could try to text patients after they opt out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Hospital & Health Care, 11-50 employees

More than a year

5.0
August 2023

Dcotible

Pros

Doctible's effectiveness in generating reviews has been instrumental in enhancing our online presence and reputation, proving to be a valuable asset for our practice.

Cons

Price increases without notification were concerning; we reviewed our costs and considered canceling until they were fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10