Total 74 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Susan
Medical Practice, 1-10 employees
More than a year
“Communications Solutions
Pros
The seamless integration of Doctible into our practice workflow has made it effortless to reach out to patients and maintain efficient communication channels.
Cons
More self-creating functions would be nice, although any changes we request are usually handled promptly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Erin
Alternative Medicine, 1-10 employees
More than a year
“SFN Review
Pros
We appreciate the direct integration of patient reviews from Doctible onto our website, providing valuable feedback for prospective patients.
Cons
As a small practice with a limited budget, we hope Doctible considers this when determining monthly rates to prevent potential affordability issues in the future.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Logan
Medical Practice, 1-10 employees
More than a year
“Everything you need located in one convenient online portal
Pros
Doctible's comprehensive suite of features, combined with its user-friendly interface, has made managing patient communications, reviews, and marketing activities a breeze.
Cons
The only downside of Doctible is that it doesn't write directly into our practice management software, limiting some of its features, but the ones we can use are still extremely helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gilcher
Medical Practice, 1-10 employees
More than a year
“Great Service!
Pros
Doctible has simplified the process of gathering patient feedback and reviews, resulting in an increase in positive online reviews for our practice.
Cons
We haven't encountered any cons with Doctible; our experience has been great, and we anticipate it will continue to be so.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeanet
Medical Practice, 1-10 employees
More than a year
“Good System for Confirming Appointments
Pros
The user-friendly website interface of Doctible allows for easy access to patient responses, streamlining our review management process.
Cons
It would be helpful if Doctible allowed patients to receive reminders to take antibiotics before appointments.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
10
Functionality
10
Lauren
Medical Practice, 1-10 employees
More than a year
“Very easy to navigate
Pros
Integrating Doctible into our existing systems was a seamless process, and its automated review generation has significantly boosted our online presence.
Cons
No aspects of Doctible are difficult to use; the website is easy to navigate and user-friendly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sara
Medical Practice, 1-10 employees
More than a year
“Review
Pros
Doctible's ease of use and user-friendly design have made it a favorite among our staff, simplifying our daily operations.
Cons
I currently have no complaints or issues with Doctible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deana
Medical Practice, 1-10 employees
Less than 6 months
“Great program
Pros
The simplicity and user-friendliness of Doctible have made it a standout choice for our practice, enhancing our patient engagement efforts.
Cons
As of June, I haven't encountered any features of Doctible that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine
Medical Practice, 1-10 employees
More than a year
“Works very well for our office!
Pros
Doctible's platform offers ease of use and customizable options, allowing us to tailor our patient communication and engagement strategies effectively.
Cons
It would be beneficial if technical support were available 24/7, as waiting for assistance can be inconvenient due to time zone differences.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Natacha
Hospital & Health Care, 1-10 employees
More than a year
“Amazing investment!!!!!!
Pros
The simplicity and organization provided by Doctible have made financial management tasks a breeze for our practice.
Cons
Since transitioning to Doctible, we've gone paperless, eliminating any cons associated with paper-based systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Medical Practice, 11-50 employees
Less than 6 months
“Cornerstone Review
Pros
Utilizing Doctible's document management features has been straightforward and efficient, allowing us to streamline our administrative processes.
Cons
While Doctible integrates with Dentrix, completed forms don't automatically populate into the patient health history, which could streamline processes further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Karen
Medical Practice, 1-10 employees
More than a year
“Doctible Rocks
Pros
In our experience, Doctible has outperformed other platforms in generating reviews, making it a preferred choice for our practice.
Cons
No issues to report; everything with Doctible seems to work well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paula
Medical Practice, 11-50 employees
More than a year
“We are very satisfied with Doctible
Pros
The customer support team at Doctible has been consistently helpful and responsive, providing valuable assistance whenever needed.
Cons
We've had a couple of integration issues with our Eaglesoft software not updating when patients confirm appointments via text, but the support team has been responsive in resolving these problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pam
Hospital & Health Care, 1-10 employees
More than a year
“Doctible meets our needs
Pros
Doctible's ease of use and seamless integration with our existing software system have been significant advantages for our practice.
Cons
I can't think of anything we don't like about Doctible; it's been a positive addition to our practice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
April
Medical Practice, 11-50 employees
Less than 6 months
“First Time Doctible User
Pros
We appreciate the extended character limits offered by Doctible for patient messaging, along with the straightforward intake form completion process.
Cons
It would be beneficial if Doctible automatically integrated with our system, even if the patient doesn't have an appointment, to eliminate manual data entry.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
10
Functionality
8
Eileen
Not Specified, 1-10 employees
More than a year
“Doctible
Pros
The ease and convenience offered by Doctible have proven invaluable to our office operations, simplifying various tasks and enhancing overall efficiency.
Cons
We have no complaints about Doctible; it has proven to be very useful in our practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie
Medical Practice, 11-50 employees
More than a year
“Effective service for patient reviews
Pros
We appreciate the user-friendly interface of Doctible reviews, allowing for seamless customization and distribution, whether for internal review or publication on platforms like Google.
Cons
We don't have any concerns with Doctible; we appreciate it for managing patient reviews.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah
Medical Practice, 11-50 employees
More than a year
“Good value, great for texting patients
Pros
Being able to communicate with our patients via text messaging has been a game-changer, as it often garners quicker responses compared to traditional phone calls.
Cons
While appointment reminders can be customized by appointment type, Doctible loses this customization if you type in an appointment type manually, leading to specific reminders not being sent.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
3
Functionality
10
sandy
Hospital & Health Care, 1-10 employees
More than a year
“Anchor Dental
Pros
The reminders and confirmations provided by Doctible have significantly improved our appointment management processes, benefiting both our staff and patients.
Cons
It would be helpful if we could try to text patients after they opt out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, 11-50 employees
More than a year
“Dcotible
Pros
Doctible's effectiveness in generating reviews has been instrumental in enhancing our online presence and reputation, proving to be a valuable asset for our practice.
Cons
Price increases without notification were concerning; we reviewed our costs and considered canceling until they were fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
