Total 74 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kate

Medical Practice, 11-50 employees

More than a year

5.0
July 2023

Doctible is a game changer

Pros

Doctible's intuitive design and SMS features have streamlined our operations, saving time and reducing no-show rates while enhancing patient communication.

Cons

While we appreciate the digital forms, it would be better if there was a link for patients to request them instead of us having to send them manually. Additionally, more direct integration with Compulink for attaching forms would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Riad

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Small practice utilization

Pros

Doctible's low barrier-to-entry option has allowed us to leverage patient feedback effectively, resulting in a notable increase in Google reviews and online visibility for our practice.

Cons

Minor changes to the online interface have caused some inconvenience, but overall, there are very few noticeable issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amber

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Good overall

Pros

The extreme user-friendliness of Doctible, coupled with its convenient templates, has made it a preferred choice for our practice's communication needs.

Cons

The appearance of the platform seems cheap, and some tabs aren't being utilized effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

If you need good marketing use Doctible

Pros

We appreciate how Doctible's patient inquiry process helps us narrow down their service needs effectively, facilitating smoother interactions and service provision.

Cons

There's nothing we dislike about Doctible; it runs smoothly and helps us bring in patients for consultations and procedures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cindy

Not Specified, 11-50 employees

More than a year

5.0
July 2023

Happy with Doctible Since 2017

Pros

As a practice building tool, Doctible seamlessly integrates with our management software, providing valuable support in enhancing our practice's operations.

Cons

We can't think of any drawbacks at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ira

Not Specified, 1-10 employees

More than a year

5.0
July 2023

Best review service to use

Pros

The simplicity of Doctible makes it easy for both our staff and patients to engage with, resulting in a hassle-free review process and improved online presence.

Cons

No complaints! We have found it very useful in our practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raven

Medical Practice, 1-10 employees

Less than 6 months

5.0
July 2023

Doctible- Reviews

Pros

Doctible's control over review management processes has been a boon for our office, allowing for effective oversight and response mechanisms.

Cons

No concerns with Doctible. We like it for patient reviews.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mellissa

Medical Practice, 500+ employees

More than a year

5.0
July 2023

Saves time and gets results

Pros

The user-friendly nature of Doctible, coupled with its SMS features, has facilitated quicker patient responses and improved communication channels.

Cons

Appointment reminders can be customized by appointment type, but only if you choose from our pre-loaded list of appointment types. If you free-type an appointment type for an odd situation, Doctible loses that customization and won't do the specific reminders you had set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Medical Practice, 11-50 employees

Less than 6 months

5.0
July 2023

Doctible Office Review

Pros

The ease of launching and training staff on Doctible has been impressive, ensuring a smooth transition and effective utilization of its features.

Cons

That we can't try to text after they opt out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julianne

Hospital & Health Care, 11-50 employees

More than a year

5.0
July 2023

Explosive Review Growth

Pros

Since implementing Doctible, our practice has experienced a significant increase in Google reviews, delivering tangible value at a reasonable cost.

Cons

Price increases without notification can catch us off guard, especially when reviewing our expenses. It would be beneficial to receive prior notice to budget accordingly and evaluate the necessity of continued use based on the updated pricing structure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Actual phone number

Pros

The utilization of our business phone number on caller ID through Doctible enhances our professional image and fosters better patient engagement.

Cons

I really like the digital forms. But I wish there was a link that patients could use to request it instead of us having to send it. Additionally, while the integration with Compulink is beneficial, a more direct method of attaching forms would streamline the process further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Medical Practice, 11-50 employees

More than a year

5.0
July 2023

Great success

Pros

With Doctible's review management success, we have little to complain about, as it continues to deliver positive outcomes for our practice.

Cons

Very few, but noticeable changes to the online interface make for some minor inconveniences. These alterations, although minor, can disrupt workflow and require readjustment, impacting efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marianne

Medical Practice, 1-10 employees

More than a year

4.0
July 2023

Easy to use & good customer support

Pros

Doctible's use of our office number for patient communication, coupled with its user-friendly interface, has been a winning combination for our practice.

Cons

Looks cheap, and some of the tabs aren't being used, which can give a less professional impression to users interacting with the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K

Kristi

Medical Practice, 1-10 employees

More than a year

4.0
June 2023

Doctible for Dental Practices

Pros

The user-friendly interface and customizable templates of Doctible have empowered us to communicate effectively with our patients, driving engagement and satisfaction.

Cons

Nothing, everything runs pretty smoothly with Doctible, and it helps us with getting patients in the door for consultations and procedures! However, occasional glitches or technical issues may arise, disrupting the seamless operation and requiring troubleshooting.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

C

Christine

Medical Practice, 11-50 employees

More than a year

5.0
June 2023

Patient Reviews

Pros

With Doctible, tracking patient reviews and addressing any concerns has become a straightforward process, ensuring prompt response and resolution.

Cons

Happily, none that I can name at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Medical Practice, 1-10 employees

More than a year

5.0
June 2023

Medical Office MUST-HAVE

Pros

The simplicity of sending review requests via Doctible has facilitated easy collection of patient feedback, contributing to our practice's positive online reputation.

Cons

I don't have anything negative to say about this service because it does exactly what we need it to. Doctible fulfills our requirements effectively, meeting our expectations and providing the necessary tools for managing patient interactions and reviews without encountering any notable drawbacks or shortcomings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristan

Medical Practice, 11-50 employees

More than a year

5.0
June 2023

Doctible

Pros

We love how Doctible seamlessly integrates into our workflow, offering efficiency and ease of use for both our staff and patients.

Cons

We would love it if Doctible could automatically import questionnaire answers into our software. Automating the process of importing questionnaire responses into our software would streamline our workflow and enhance efficiency by eliminating the need for manual data entry, enabling us to focus on other aspects of patient care and practice management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shelly

Medical Practice, 11-50 employees

More than a year

5.0
June 2023

Best Review Generator Program we have used thus far!

Pros

Doctible's impact on our Google reviews and online visibility has been remarkable, delivering tangible results at a reasonable cost compared to other providers.

Cons

I wish Doctible could do talk-to-text and also integrate new patient forms to automatically populate in the software system we use for our Dental office. Implementing talk-to-text functionality would facilitate faster and more convenient input of patient information and communications, while seamless integration of new patient forms would further enhance data accuracy and reduce administrative burden.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christopher

Medical Practice, 11-50 employees

More than a year

5.0
June 2023

Simple and User Friendly

Pros

Doctible's exceptional review management tool, combined with its user-friendly interface, has significantly improved our online presence and patient feedback process.

Cons

I honestly can't think of a single thing I would change about this platform. Doctible meets all our needs and expectations without any notable deficiencies or areas for improvement, providing a seamless and efficient solution for managing patient reviews and communications in our practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Medical Practice, 1-10 employees

More than a year

5.0
June 2023

Great Medical Practice Software

Pros

From office communication to patient engagement, Doctible has streamlined various aspects of our operations, making our jobs easier and enhancing patient compliance.

Cons

I do not think there is anything that I can list that I dislike. My experience with Doctible has been consistently positive, with no significant issues or shortcomings encountered during its use, demonstrating its effectiveness and reliability in meeting our practice's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10