Total 74 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kate
Medical Practice, 11-50 employees
More than a year
“Doctible is a game changer
Pros
Doctible's intuitive design and SMS features have streamlined our operations, saving time and reducing no-show rates while enhancing patient communication.
Cons
While we appreciate the digital forms, it would be better if there was a link for patients to request them instead of us having to send them manually. Additionally, more direct integration with Compulink for attaching forms would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Riad
Medical Practice, 1-10 employees
More than a year
“Small practice utilization
Pros
Doctible's low barrier-to-entry option has allowed us to leverage patient feedback effectively, resulting in a notable increase in Google reviews and online visibility for our practice.
Cons
Minor changes to the online interface have caused some inconvenience, but overall, there are very few noticeable issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Medical Practice, 1-10 employees
More than a year
“Good overall
Pros
The extreme user-friendliness of Doctible, coupled with its convenient templates, has made it a preferred choice for our practice's communication needs.
Cons
The appearance of the platform seems cheap, and some tabs aren't being utilized effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Medical Practice, 1-10 employees
More than a year
“If you need good marketing use Doctible
Pros
We appreciate how Doctible's patient inquiry process helps us narrow down their service needs effectively, facilitating smoother interactions and service provision.
Cons
There's nothing we dislike about Doctible; it runs smoothly and helps us bring in patients for consultations and procedures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Not Specified, 11-50 employees
More than a year
“Happy with Doctible Since 2017
Pros
As a practice building tool, Doctible seamlessly integrates with our management software, providing valuable support in enhancing our practice's operations.
Cons
We can't think of any drawbacks at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
Not Specified, 1-10 employees
More than a year
“Best review service to use
Pros
The simplicity of Doctible makes it easy for both our staff and patients to engage with, resulting in a hassle-free review process and improved online presence.
Cons
No complaints! We have found it very useful in our practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raven
Medical Practice, 1-10 employees
Less than 6 months
“Doctible- Reviews
Pros
Doctible's control over review management processes has been a boon for our office, allowing for effective oversight and response mechanisms.
Cons
No concerns with Doctible. We like it for patient reviews.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mellissa
Medical Practice, 500+ employees
More than a year
“Saves time and gets results
Pros
The user-friendly nature of Doctible, coupled with its SMS features, has facilitated quicker patient responses and improved communication channels.
Cons
Appointment reminders can be customized by appointment type, but only if you choose from our pre-loaded list of appointment types. If you free-type an appointment type for an odd situation, Doctible loses that customization and won't do the specific reminders you had set up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Medical Practice, 11-50 employees
Less than 6 months
“Doctible Office Review
Pros
The ease of launching and training staff on Doctible has been impressive, ensuring a smooth transition and effective utilization of its features.
Cons
That we can't try to text after they opt out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julianne
Hospital & Health Care, 11-50 employees
More than a year
“Explosive Review Growth
Pros
Since implementing Doctible, our practice has experienced a significant increase in Google reviews, delivering tangible value at a reasonable cost.
Cons
Price increases without notification can catch us off guard, especially when reviewing our expenses. It would be beneficial to receive prior notice to budget accordingly and evaluate the necessity of continued use based on the updated pricing structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, 1-10 employees
More than a year
“Actual phone number
Pros
The utilization of our business phone number on caller ID through Doctible enhances our professional image and fosters better patient engagement.
Cons
I really like the digital forms. But I wish there was a link that patients could use to request it instead of us having to send it. Additionally, while the integration with Compulink is beneficial, a more direct method of attaching forms would streamline the process further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 11-50 employees
More than a year
“Great success
Pros
With Doctible's review management success, we have little to complain about, as it continues to deliver positive outcomes for our practice.
Cons
Very few, but noticeable changes to the online interface make for some minor inconveniences. These alterations, although minor, can disrupt workflow and require readjustment, impacting efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marianne
Medical Practice, 1-10 employees
More than a year
“Easy to use & good customer support
Pros
Doctible's use of our office number for patient communication, coupled with its user-friendly interface, has been a winning combination for our practice.
Cons
Looks cheap, and some of the tabs aren't being used, which can give a less professional impression to users interacting with the platform.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kristi
Medical Practice, 1-10 employees
More than a year
“Doctible for Dental Practices
Pros
The user-friendly interface and customizable templates of Doctible have empowered us to communicate effectively with our patients, driving engagement and satisfaction.
Cons
Nothing, everything runs pretty smoothly with Doctible, and it helps us with getting patients in the door for consultations and procedures! However, occasional glitches or technical issues may arise, disrupting the seamless operation and requiring troubleshooting.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Christine
Medical Practice, 11-50 employees
More than a year
“Patient Reviews
Pros
With Doctible, tracking patient reviews and addressing any concerns has become a straightforward process, ensuring prompt response and resolution.
Cons
Happily, none that I can name at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Medical Practice, 1-10 employees
More than a year
“Medical Office MUST-HAVE
Pros
The simplicity of sending review requests via Doctible has facilitated easy collection of patient feedback, contributing to our practice's positive online reputation.
Cons
I don't have anything negative to say about this service because it does exactly what we need it to. Doctible fulfills our requirements effectively, meeting our expectations and providing the necessary tools for managing patient interactions and reviews without encountering any notable drawbacks or shortcomings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristan
Medical Practice, 11-50 employees
More than a year
“Doctible
Pros
We love how Doctible seamlessly integrates into our workflow, offering efficiency and ease of use for both our staff and patients.
Cons
We would love it if Doctible could automatically import questionnaire answers into our software. Automating the process of importing questionnaire responses into our software would streamline our workflow and enhance efficiency by eliminating the need for manual data entry, enabling us to focus on other aspects of patient care and practice management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shelly
Medical Practice, 11-50 employees
More than a year
“Best Review Generator Program we have used thus far!
Pros
Doctible's impact on our Google reviews and online visibility has been remarkable, delivering tangible results at a reasonable cost compared to other providers.
Cons
I wish Doctible could do talk-to-text and also integrate new patient forms to automatically populate in the software system we use for our Dental office. Implementing talk-to-text functionality would facilitate faster and more convenient input of patient information and communications, while seamless integration of new patient forms would further enhance data accuracy and reduce administrative burden.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Medical Practice, 11-50 employees
More than a year
“Simple and User Friendly
Pros
Doctible's exceptional review management tool, combined with its user-friendly interface, has significantly improved our online presence and patient feedback process.
Cons
I honestly can't think of a single thing I would change about this platform. Doctible meets all our needs and expectations without any notable deficiencies or areas for improvement, providing a seamless and efficient solution for managing patient reviews and communications in our practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Medical Practice, 1-10 employees
More than a year
“Great Medical Practice Software
Pros
From office communication to patient engagement, Doctible has streamlined various aspects of our operations, making our jobs easier and enhancing patient compliance.
Cons
I do not think there is anything that I can list that I dislike. My experience with Doctible has been consistently positive, with no significant issues or shortcomings encountered during its use, demonstrating its effectiveness and reliability in meeting our practice's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
