- Home
- EMR Software
- Doctible
Reviews
softwareDoctible Reviews
74 Reviews
Overall Rating
4.8
74 Reviews
Rating Distribution
5
(64)
4
(9)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Overall Rating
4.8
74 Reviews
Rating Distribution
5
(64)
4
(9)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Filters
Specialty
Provider Size
Time Used
Easy to use
Easy to use
Pros
The software's user-friendliness extends even to those who aren't particularly tech-savvy, making it straightforward for all users.
Cons
It would be beneficial if Doctible could connect with the Yelp platform to further expand its reach and gather reviews from a wider audience.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
linh
Medical Practice, 10-Jan employees
More than a year
Jan 01, 2024
Doctible
Doctible
Pros
The program's ease of use stands out, particularly with its customizable patient reminders, which have garnered positive feedback from our clientele.
Cons
I have no complaints or dislikes regarding the program; it meets all of our needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fanrui
Hospital & Health Care, 10-Jan employees
More than a year
Nov 01, 2023
Excellent Product
Excellent Product
Pros
Obtaining quality reviews has been remarkably simple with Doctible; a quick request via text has yielded enthusiastic responses from virtually every patient.
Cons
So far, I haven't encountered any issues or problems with Doctible; it has been smooth sailing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Health, Wellness and Fitness, 10-Jan employees
More than a year
Nov 01, 2023
medical office
medical office
Pros
Managing our operations with Doctible has been a breeze for our team, fulfilling its promises without any complications.
Cons
I can't really find a downside to using Doctible; it's been a positive experience overall.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise
Medical Practice, Nov-50 employees
More than a year
Nov 01, 2023
Great Communication platform
Great Communication platform
Pros
Doctible's user-friendly interface, coupled with its convenient templates, has made it exceptionally easy for our staff to navigate and utilize.
Cons
It would be helpful if messages showed as read/completed once a staff member has interacted with the patient, rather than appearing as new messages to other users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Health, Wellness and Fitness, 10-Jan employees
More than a year
Oct 01, 2023
Do Not Sign their contract!!
Do Not Sign their contract!!
Pros
Compared to other options like Revenuewell and Lighthouse 360, the pricing of Doctible was more reasonable, making it a cost-effective choice for our practice.
Cons
Doctible doesn't seem to take responsibility for errors in syncing with our Eaglesoft system, leading to discrepancies in appointment confirmations. This has caused frustration for both our staff and patients.
Ease of use
3
Value for money
8
Customer Support
3
Functionality
3
Julie
Hospital & Health Care, 10-Jan employees
More than a year
Oct 01, 2023
Office VP
Office VP
Pros
Implementing Doctible has streamlined our review management process significantly, requiring minimal effort on our part while yielding tangible results.
Cons
The integration with our system was seamless, making the transition to Doctible a smooth process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Medical Practice, 10-Jan employees
More than a year
Sep 01, 2023
Doctible is awesome
Doctible is awesome
Pros
Our practice has seen a noticeable increase in reviews since incorporating Doctible into our operations, providing a valuable avenue for patient feedback.
Cons
While Doctible itself is excellent, navigating Capterra for reviews and feedback can be intense and time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
June
Medical Practice, 51-100 employees
More than a year
Sep 01, 2023
doctible
doctible
Pros
The user-friendly review management system offered by Doctible has proven to be highly beneficial for our practice, simplifying the process of gathering and responding to patient reviews.
Cons
I don't have any suggestions for improvement; Doctible works perfectly for our office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jolene
Hospital & Health Care, 10-Jan employees
More than a year
Sep 01, 2023
Online reviews are so important
Online reviews are so important
Pros
Doctible's ease of use, particularly in setting up and maintaining, has been instrumental in enhancing our online presence through patient feedback and reviews.
Cons
While Doctible is valuable, it would be great if it were free or less expensive, although it's still worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Medical Practice, Nov-50 employees
More than a year
Sep 01, 2023
Manager
Manager
Pros
Maintaining communication with patients and facilitating their engagement with our practice has been made effortless with Doctible's features.
Cons
I can't think of anything negative about Doctible; it provides a great service and simplifies patient communication.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Audrey
Medical Practice, 10-Jan employees
More than a year
Sep 01, 2023
Big fan of Doctible
Big fan of Doctible
Pros
The daily review tracking feature of Doctible has been invaluable, offering a convenient way to monitor and respond to patient feedback effectively.
Cons
Having to manually send out review requests can be a bit cumbersome and time-consuming.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nikole
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Dentee Group
Dentee Group
Pros
All of Doctible's features, from two-way texting to review management, have been invaluable tools for our practice, enhancing our patient communication and engagement.
Cons
It would be helpful to have the ability to delete multiple patients at once, rather than individually.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Monica
Hospital & Health Care, Nov-50 employees
Less than 6 months
Aug 01, 2023
Perfect Software for us
Perfect Software for us
Pros
The automated appointment confirmations and patient communication features of Doctible have streamlined our operations, ensuring smoother patient interactions.
Cons
One drawback of Doctible is the lack of Spanish text options, and appointments scheduled through our website via Doctible aren't always reflected in our Dentrix system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
Health, Wellness and Fitness, 10-Jan employees
Less than 6 months
Aug 01, 2023
Doctible Review
Doctible Review
Pros
The simplicity and effectiveness of Doctible in managing patient reviews and communication have been key factors in our practice's growth and success.
Cons
I honestly can't think of any cons for this platform; it's been smooth sailing for us.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sal
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Best reminder system we've used
Best reminder system we've used
Pros
Doctible's text messaging feature has revolutionized our patient communication, allowing for real-time interactions and improved engagement.
Cons
At the moment, I don't have any features that I dislike about Doctible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misty
Hospital & Health Care, 10-Jan employees
Less than 6 months
Aug 01, 2023
Fantastic service!
Fantastic service!
Pros
Doctible has proven to be a valuable asset in boosting our online presence and facilitating meaningful conversations with both new and existing patients.
Cons
It would be beneficial if Doctible had the capability to toggle between English and Spanish for individual accounts or a translate button for easier communication.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Helpful
Helpful
Pros
Thanks to Doctible, our practice has experienced significant growth in Google reviews, enhancing our reputation and visibility in the community.
Cons
While Doctible is excellent, the price could be more competitive to better align with our budgetary constraints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lisa
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Review
Review
Pros
The accessibility and convenience of Doctible's features, particularly its appointment reminders and messaging capabilities, have greatly improved our practice's efficiency.
Cons
Patients currently cannot schedule directly from the website to Dentrix, which is a limitation.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chloe
Medical Practice, 10-Jan employees
Less than 6 months
Aug 01, 2023
Review
Review
Pros
Sending review requests to patients has never been easier than with Doctible's user-friendly interface and streamlined process.
Cons
Initially, reaching someone for support when needed was challenging, especially for a small practice like ours.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tania
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Communications Solutions
Communications Solutions
Pros
The seamless integration of Doctible into our practice workflow has made it effortless to reach out to patients and maintain efficient communication channels.
Cons
More self-creating functions would be nice, although any changes we request are usually handled promptly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Susan
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
SFN Review
SFN Review
Pros
We appreciate the direct integration of patient reviews from Doctible onto our website, providing valuable feedback for prospective patients.
Cons
As a small practice with a limited budget, we hope Doctible considers this when determining monthly rates to prevent potential affordability issues in the future.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Erin
Alternative Medicine, 10-Jan employees
More than a year
Aug 01, 2023
Everything you need located in one convenient online portal
Everything you need located in one convenient online portal
Pros
Doctible's comprehensive suite of features, combined with its user-friendly interface, has made managing patient communications, reviews, and marketing activities a breeze.
Cons
The only downside of Doctible is that it doesn't write directly into our practice management software, limiting some of its features, but the ones we can use are still extremely helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logan
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Great Service!
Great Service!
Pros
Doctible has simplified the process of gathering patient feedback and reviews, resulting in an increase in positive online reviews for our practice.
Cons
We haven't encountered any cons with Doctible; our experience has been great, and we anticipate it will continue to be so.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gilcher
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Good System for Confirming Appointments
Good System for Confirming Appointments
Pros
The user-friendly website interface of Doctible allows for easy access to patient responses, streamlining our review management process.
Cons
It would be helpful if Doctible allowed patients to receive reminders to take antibiotics before appointments.
Ease of use
10
Value for money
3
Customer Support
10
Functionality
10
Jeanet
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Very easy to navigate
Very easy to navigate
Pros
Integrating Doctible into our existing systems was a seamless process, and its automated review generation has significantly boosted our online presence.
Cons
No aspects of Doctible are difficult to use; the website is easy to navigate and user-friendly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lauren
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Review
Review
Pros
Doctible's ease of use and user-friendly design have made it a favorite among our staff, simplifying our daily operations.
Cons
I currently have no complaints or issues with Doctible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Great program
Great program
Pros
The simplicity and user-friendliness of Doctible have made it a standout choice for our practice, enhancing our patient engagement efforts.
Cons
As of June, I haven't encountered any features of Doctible that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deana
Medical Practice, 10-Jan employees
Less than 6 months
Aug 01, 2023
Works very well for our office!
Works very well for our office!
Pros
Doctible's platform offers ease of use and customizable options, allowing us to tailor our patient communication and engagement strategies effectively.
Cons
It would be beneficial if technical support were available 24/7, as waiting for assistance can be inconvenient due to time zone differences.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Christine
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Amazing investment!!!!!!
Amazing investment!!!!!!
Pros
The simplicity and organization provided by Doctible have made financial management tasks a breeze for our practice.
Cons
Since transitioning to Doctible, we've gone paperless, eliminating any cons associated with paper-based systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natacha
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
Cornerstone Review
Cornerstone Review
Pros
Utilizing Doctible's document management features has been straightforward and efficient, allowing us to streamline our administrative processes.
Cons
While Doctible integrates with Dentrix, completed forms don't automatically populate into the patient health history, which could streamline processes further.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kim
Medical Practice, Nov-50 employees
Less than 6 months
Aug 01, 2023
Doctible Rocks
Doctible Rocks
Pros
In our experience, Doctible has outperformed other platforms in generating reviews, making it a preferred choice for our practice.
Cons
No issues to report; everything with Doctible seems to work well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
We are very satisfied with Doctible
We are very satisfied with Doctible
Pros
The customer support team at Doctible has been consistently helpful and responsive, providing valuable assistance whenever needed.
Cons
We've had a couple of integration issues with our Eaglesoft software not updating when patients confirm appointments via text, but the support team has been responsive in resolving these problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paula
Health, Wellness and Fitness, Nov-50 employees
More than a year
Aug 01, 2023
Doctible meets our needs
Doctible meets our needs
Pros
Doctible's ease of use and seamless integration with our existing software system have been significant advantages for our practice.
Cons
I can't think of anything we don't like about Doctible; it's been a positive addition to our practice.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Pam
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
First Time Doctible User
First Time Doctible User
Pros
We appreciate the extended character limits offered by Doctible for patient messaging, along with the straightforward intake form completion process.
Cons
It would be beneficial if Doctible automatically integrated with our system, even if the patient doesn't have an appointment, to eliminate manual data entry.
Ease of use
8
Value for money
3
Customer Support
10
Functionality
8
April
Health, Wellness and Fitness, Nov-50 employees
Less than 6 months
Aug 01, 2023
Doctible
Doctible
Pros
The ease and convenience offered by Doctible have proven invaluable to our office operations, simplifying various tasks and enhancing overall efficiency.
Cons
We have no complaints about Doctible; it has proven to be very useful in our practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Effective service for patient reviews
Effective service for patient reviews
Pros
We appreciate the user-friendly interface of Doctible reviews, allowing for seamless customization and distribution, whether for internal review or publication on platforms like Google.
Cons
We don't have any concerns with Doctible; we appreciate it for managing patient reviews.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Good value, great for texting patients
Good value, great for texting patients
Pros
Being able to communicate with our patients via text messaging has been a game-changer, as it often garners quicker responses compared to traditional phone calls.
Cons
While appointment reminders can be customized by appointment type, Doctible loses this customization if you type in an appointment type manually, leading to specific reminders not being sent.
Ease of use
8
Value for money
10
Customer Support
3
Functionality
10
Hannah
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Anchor Dental
Anchor Dental
Pros
The reminders and confirmations provided by Doctible have significantly improved our appointment management processes, benefiting both our staff and patients.
Cons
It would be helpful if we could try to text patients after they opt out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sandy
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
Dcotible
Dcotible
Pros
Doctible's effectiveness in generating reviews has been instrumental in enhancing our online presence and reputation, proving to be a valuable asset for our practice.
Cons
Price increases without notification were concerning; we reviewed our costs and considered canceling until they were fixed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, Nov-50 employees
More than a year
Aug 01, 2023
Doctible is a game changer
Doctible is a game changer
Pros
Doctible's intuitive design and SMS features have streamlined our operations, saving time and reducing no-show rates while enhancing patient communication.
Cons
While we appreciate the digital forms, it would be better if there was a link for patients to request them instead of us having to send them manually. Additionally, more direct integration with Compulink for attaching forms would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kate
Medical Practice, Nov-50 employees
More than a year
Jul 01, 2023
Small practice utilization
Small practice utilization
Pros
Doctible's low barrier-to-entry option has allowed us to leverage patient feedback effectively, resulting in a notable increase in Google reviews and online visibility for our practice.
Cons
Minor changes to the online interface have caused some inconvenience, but overall, there are very few noticeable issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riad
Medical Practice, 10-Jan employees
More than a year
Jul 01, 2023
Good overall
Good overall
Pros
The extreme user-friendliness of Doctible, coupled with its convenient templates, has made it a preferred choice for our practice's communication needs.
Cons
The appearance of the platform seems cheap, and some tabs aren't being utilized effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Medical Practice, 10-Jan employees
More than a year
Jul 01, 2023
If you need good marketing use Doctible
If you need good marketing use Doctible
Pros
We appreciate how Doctible's patient inquiry process helps us narrow down their service needs effectively, facilitating smoother interactions and service provision.
Cons
There's nothing we dislike about Doctible; it runs smoothly and helps us bring in patients for consultations and procedures.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Cosmetics, 10-Jan employees
More than a year
Jul 01, 2023
Happy with Doctible Since 2017
Happy with Doctible Since 2017
Pros
As a practice building tool, Doctible seamlessly integrates with our management software, providing valuable support in enhancing our practice's operations.
Cons
We can't think of any drawbacks at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Health, Wellness and Fitness, Nov-50 employees
More than a year
Jul 01, 2023
Best review service to use
Best review service to use
Pros
The simplicity of Doctible makes it easy for both our staff and patients to engage with, resulting in a hassle-free review process and improved online presence.
Cons
No complaints! We have found it very useful in our practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
Health, Wellness and Fitness, 10-Jan employees
More than a year
Jul 01, 2023
Doctible- Reviews
Doctible- Reviews
Pros
Doctible's control over review management processes has been a boon for our office, allowing for effective oversight and response mechanisms.
Cons
No concerns with Doctible. We like it for patient reviews.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raven
Medical Practice, 10-Jan employees
Less than 6 months
Jul 01, 2023
Saves time and gets results
Saves time and gets results
Pros
The user-friendly nature of Doctible, coupled with its SMS features, has facilitated quicker patient responses and improved communication channels.
Cons
Appointment reminders can be customized by appointment type, but only if you choose from our pre-loaded list of appointment types. If you free-type an appointment type for an odd situation, Doctible loses that customization and won't do the specific reminders you had set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mellissa
Medical Practice, 500+ employees
More than a year
Jul 01, 2023
Doctible Office Review
Doctible Office Review
Pros
The ease of launching and training staff on Doctible has been impressive, ensuring a smooth transition and effective utilization of its features.
Cons
That we can't try to text after they opt out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Medical Practice, Nov-50 employees
Less than 6 months
Jul 01, 2023
Explosive Review Growth
Explosive Review Growth
Pros
Since implementing Doctible, our practice has experienced a significant increase in Google reviews, delivering tangible value at a reasonable cost.
Cons
Price increases without notification can catch us off guard, especially when reviewing our expenses. It would be beneficial to receive prior notice to budget accordingly and evaluate the necessity of continued use based on the updated pricing structure.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julianne
Hospital & Health Care, Nov-50 employees
More than a year
Jul 01, 2023
Filters
Easy to use
Easy to use
Pros
The software's user-friendliness extends even to those who aren't particularly tech-savvy, making it straightforward for all users.
Cons
It would be beneficial if Doctible could connect with the Yelp platform to further expand its reach and gather reviews from a wider audience.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
linh
Medical Practice, 10-Jan employees
More than a year
Jan 01, 2024
Doctible
Doctible
Pros
The program's ease of use stands out, particularly with its customizable patient reminders, which have garnered positive feedback from our clientele.
Cons
I have no complaints or dislikes regarding the program; it meets all of our needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fanrui
Hospital & Health Care, 10-Jan employees
More than a year
Nov 01, 2023
Excellent Product
Excellent Product
Pros
Obtaining quality reviews has been remarkably simple with Doctible; a quick request via text has yielded enthusiastic responses from virtually every patient.
Cons
So far, I haven't encountered any issues or problems with Doctible; it has been smooth sailing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Health, Wellness and Fitness, 10-Jan employees
More than a year
Nov 01, 2023
medical office
medical office
Pros
Managing our operations with Doctible has been a breeze for our team, fulfilling its promises without any complications.
Cons
I can't really find a downside to using Doctible; it's been a positive experience overall.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise
Medical Practice, Nov-50 employees
More than a year
Nov 01, 2023
Great Communication platform
Great Communication platform
Pros
Doctible's user-friendly interface, coupled with its convenient templates, has made it exceptionally easy for our staff to navigate and utilize.
Cons
It would be helpful if messages showed as read/completed once a staff member has interacted with the patient, rather than appearing as new messages to other users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Health, Wellness and Fitness, 10-Jan employees
More than a year
Oct 01, 2023
Do Not Sign their contract!!
Do Not Sign their contract!!
Pros
Compared to other options like Revenuewell and Lighthouse 360, the pricing of Doctible was more reasonable, making it a cost-effective choice for our practice.
Cons
Doctible doesn't seem to take responsibility for errors in syncing with our Eaglesoft system, leading to discrepancies in appointment confirmations. This has caused frustration for both our staff and patients.
Ease of use
3
Value for money
8
Customer Support
3
Functionality
3
Julie
Hospital & Health Care, 10-Jan employees
More than a year
Oct 01, 2023
Office VP
Office VP
Pros
Implementing Doctible has streamlined our review management process significantly, requiring minimal effort on our part while yielding tangible results.
Cons
The integration with our system was seamless, making the transition to Doctible a smooth process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Medical Practice, 10-Jan employees
More than a year
Sep 01, 2023
Doctible is awesome
Doctible is awesome
Pros
Our practice has seen a noticeable increase in reviews since incorporating Doctible into our operations, providing a valuable avenue for patient feedback.
Cons
While Doctible itself is excellent, navigating Capterra for reviews and feedback can be intense and time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
June
Medical Practice, 51-100 employees
More than a year
Sep 01, 2023
doctible
doctible
Pros
The user-friendly review management system offered by Doctible has proven to be highly beneficial for our practice, simplifying the process of gathering and responding to patient reviews.
Cons
I don't have any suggestions for improvement; Doctible works perfectly for our office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jolene
Hospital & Health Care, 10-Jan employees
More than a year
Sep 01, 2023
Online reviews are so important
Online reviews are so important
Pros
Doctible's ease of use, particularly in setting up and maintaining, has been instrumental in enhancing our online presence through patient feedback and reviews.
Cons
While Doctible is valuable, it would be great if it were free or less expensive, although it's still worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Medical Practice, Nov-50 employees
More than a year
Sep 01, 2023
Manager
Manager
Pros
Maintaining communication with patients and facilitating their engagement with our practice has been made effortless with Doctible's features.
Cons
I can't think of anything negative about Doctible; it provides a great service and simplifies patient communication.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Audrey
Medical Practice, 10-Jan employees
More than a year
Sep 01, 2023
Big fan of Doctible
Big fan of Doctible
Pros
The daily review tracking feature of Doctible has been invaluable, offering a convenient way to monitor and respond to patient feedback effectively.
Cons
Having to manually send out review requests can be a bit cumbersome and time-consuming.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nikole
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Dentee Group
Dentee Group
Pros
All of Doctible's features, from two-way texting to review management, have been invaluable tools for our practice, enhancing our patient communication and engagement.
Cons
It would be helpful to have the ability to delete multiple patients at once, rather than individually.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Monica
Hospital & Health Care, Nov-50 employees
Less than 6 months
Aug 01, 2023
Perfect Software for us
Perfect Software for us
Pros
The automated appointment confirmations and patient communication features of Doctible have streamlined our operations, ensuring smoother patient interactions.
Cons
One drawback of Doctible is the lack of Spanish text options, and appointments scheduled through our website via Doctible aren't always reflected in our Dentrix system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
Health, Wellness and Fitness, 10-Jan employees
Less than 6 months
Aug 01, 2023
Doctible Review
Doctible Review
Pros
The simplicity and effectiveness of Doctible in managing patient reviews and communication have been key factors in our practice's growth and success.
Cons
I honestly can't think of any cons for this platform; it's been smooth sailing for us.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sal
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Best reminder system we've used
Best reminder system we've used
Pros
Doctible's text messaging feature has revolutionized our patient communication, allowing for real-time interactions and improved engagement.
Cons
At the moment, I don't have any features that I dislike about Doctible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misty
Hospital & Health Care, 10-Jan employees
Less than 6 months
Aug 01, 2023
Fantastic service!
Fantastic service!
Pros
Doctible has proven to be a valuable asset in boosting our online presence and facilitating meaningful conversations with both new and existing patients.
Cons
It would be beneficial if Doctible had the capability to toggle between English and Spanish for individual accounts or a translate button for easier communication.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Helpful
Helpful
Pros
Thanks to Doctible, our practice has experienced significant growth in Google reviews, enhancing our reputation and visibility in the community.
Cons
While Doctible is excellent, the price could be more competitive to better align with our budgetary constraints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lisa
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Review
Review
Pros
The accessibility and convenience of Doctible's features, particularly its appointment reminders and messaging capabilities, have greatly improved our practice's efficiency.
Cons
Patients currently cannot schedule directly from the website to Dentrix, which is a limitation.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chloe
Medical Practice, 10-Jan employees
Less than 6 months
Aug 01, 2023
Review
Review
Pros
Sending review requests to patients has never been easier than with Doctible's user-friendly interface and streamlined process.
Cons
Initially, reaching someone for support when needed was challenging, especially for a small practice like ours.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tania
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Communications Solutions
Communications Solutions
Pros
The seamless integration of Doctible into our practice workflow has made it effortless to reach out to patients and maintain efficient communication channels.
Cons
More self-creating functions would be nice, although any changes we request are usually handled promptly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Susan
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
SFN Review
SFN Review
Pros
We appreciate the direct integration of patient reviews from Doctible onto our website, providing valuable feedback for prospective patients.
Cons
As a small practice with a limited budget, we hope Doctible considers this when determining monthly rates to prevent potential affordability issues in the future.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Erin
Alternative Medicine, 10-Jan employees
More than a year
Aug 01, 2023
Everything you need located in one convenient online portal
Everything you need located in one convenient online portal
Pros
Doctible's comprehensive suite of features, combined with its user-friendly interface, has made managing patient communications, reviews, and marketing activities a breeze.
Cons
The only downside of Doctible is that it doesn't write directly into our practice management software, limiting some of its features, but the ones we can use are still extremely helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logan
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Great Service!
Great Service!
Pros
Doctible has simplified the process of gathering patient feedback and reviews, resulting in an increase in positive online reviews for our practice.
Cons
We haven't encountered any cons with Doctible; our experience has been great, and we anticipate it will continue to be so.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gilcher
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Good System for Confirming Appointments
Good System for Confirming Appointments
Pros
The user-friendly website interface of Doctible allows for easy access to patient responses, streamlining our review management process.
Cons
It would be helpful if Doctible allowed patients to receive reminders to take antibiotics before appointments.
Ease of use
10
Value for money
3
Customer Support
10
Functionality
10
Jeanet
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Very easy to navigate
Very easy to navigate
Pros
Integrating Doctible into our existing systems was a seamless process, and its automated review generation has significantly boosted our online presence.
Cons
No aspects of Doctible are difficult to use; the website is easy to navigate and user-friendly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lauren
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Review
Review
Pros
Doctible's ease of use and user-friendly design have made it a favorite among our staff, simplifying our daily operations.
Cons
I currently have no complaints or issues with Doctible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Great program
Great program
Pros
The simplicity and user-friendliness of Doctible have made it a standout choice for our practice, enhancing our patient engagement efforts.
Cons
As of June, I haven't encountered any features of Doctible that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deana
Medical Practice, 10-Jan employees
Less than 6 months
Aug 01, 2023
Works very well for our office!
Works very well for our office!
Pros
Doctible's platform offers ease of use and customizable options, allowing us to tailor our patient communication and engagement strategies effectively.
Cons
It would be beneficial if technical support were available 24/7, as waiting for assistance can be inconvenient due to time zone differences.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Christine
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
Amazing investment!!!!!!
Amazing investment!!!!!!
Pros
The simplicity and organization provided by Doctible have made financial management tasks a breeze for our practice.
Cons
Since transitioning to Doctible, we've gone paperless, eliminating any cons associated with paper-based systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natacha
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
Cornerstone Review
Cornerstone Review
Pros
Utilizing Doctible's document management features has been straightforward and efficient, allowing us to streamline our administrative processes.
Cons
While Doctible integrates with Dentrix, completed forms don't automatically populate into the patient health history, which could streamline processes further.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kim
Medical Practice, Nov-50 employees
Less than 6 months
Aug 01, 2023
Doctible Rocks
Doctible Rocks
Pros
In our experience, Doctible has outperformed other platforms in generating reviews, making it a preferred choice for our practice.
Cons
No issues to report; everything with Doctible seems to work well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 10-Jan employees
More than a year
Aug 01, 2023
We are very satisfied with Doctible
We are very satisfied with Doctible
Pros
The customer support team at Doctible has been consistently helpful and responsive, providing valuable assistance whenever needed.
Cons
We've had a couple of integration issues with our Eaglesoft software not updating when patients confirm appointments via text, but the support team has been responsive in resolving these problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paula
Health, Wellness and Fitness, Nov-50 employees
More than a year
Aug 01, 2023
Doctible meets our needs
Doctible meets our needs
Pros
Doctible's ease of use and seamless integration with our existing software system have been significant advantages for our practice.
Cons
I can't think of anything we don't like about Doctible; it's been a positive addition to our practice.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Pam
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
First Time Doctible User
First Time Doctible User
Pros
We appreciate the extended character limits offered by Doctible for patient messaging, along with the straightforward intake form completion process.
Cons
It would be beneficial if Doctible automatically integrated with our system, even if the patient doesn't have an appointment, to eliminate manual data entry.
Ease of use
8
Value for money
3
Customer Support
10
Functionality
8
April
Health, Wellness and Fitness, Nov-50 employees
Less than 6 months
Aug 01, 2023
Doctible
Doctible
Pros
The ease and convenience offered by Doctible have proven invaluable to our office operations, simplifying various tasks and enhancing overall efficiency.
Cons
We have no complaints about Doctible; it has proven to be very useful in our practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Health, Wellness and Fitness, 10-Jan employees
More than a year
Aug 01, 2023
Effective service for patient reviews
Effective service for patient reviews
Pros
We appreciate the user-friendly interface of Doctible reviews, allowing for seamless customization and distribution, whether for internal review or publication on platforms like Google.
Cons
We don't have any concerns with Doctible; we appreciate it for managing patient reviews.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Good value, great for texting patients
Good value, great for texting patients
Pros
Being able to communicate with our patients via text messaging has been a game-changer, as it often garners quicker responses compared to traditional phone calls.
Cons
While appointment reminders can be customized by appointment type, Doctible loses this customization if you type in an appointment type manually, leading to specific reminders not being sent.
Ease of use
8
Value for money
10
Customer Support
3
Functionality
10
Hannah
Medical Practice, Nov-50 employees
More than a year
Aug 01, 2023
Anchor Dental
Anchor Dental
Pros
The reminders and confirmations provided by Doctible have significantly improved our appointment management processes, benefiting both our staff and patients.
Cons
It would be helpful if we could try to text patients after they opt out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sandy
Hospital & Health Care, 10-Jan employees
More than a year
Aug 01, 2023
Dcotible
Dcotible
Pros
Doctible's effectiveness in generating reviews has been instrumental in enhancing our online presence and reputation, proving to be a valuable asset for our practice.
Cons
Price increases without notification were concerning; we reviewed our costs and considered canceling until they were fixed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, Nov-50 employees
More than a year
Aug 01, 2023
Doctible is a game changer
Doctible is a game changer
Pros
Doctible's intuitive design and SMS features have streamlined our operations, saving time and reducing no-show rates while enhancing patient communication.
Cons
While we appreciate the digital forms, it would be better if there was a link for patients to request them instead of us having to send them manually. Additionally, more direct integration with Compulink for attaching forms would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kate
Medical Practice, Nov-50 employees
More than a year
Jul 01, 2023
Small practice utilization
Small practice utilization
Pros
Doctible's low barrier-to-entry option has allowed us to leverage patient feedback effectively, resulting in a notable increase in Google reviews and online visibility for our practice.
Cons
Minor changes to the online interface have caused some inconvenience, but overall, there are very few noticeable issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riad
Medical Practice, 10-Jan employees
More than a year
Jul 01, 2023
Good overall
Good overall
Pros
The extreme user-friendliness of Doctible, coupled with its convenient templates, has made it a preferred choice for our practice's communication needs.
Cons
The appearance of the platform seems cheap, and some tabs aren't being utilized effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Medical Practice, 10-Jan employees
More than a year
Jul 01, 2023
If you need good marketing use Doctible
If you need good marketing use Doctible
Pros
We appreciate how Doctible's patient inquiry process helps us narrow down their service needs effectively, facilitating smoother interactions and service provision.
Cons
There's nothing we dislike about Doctible; it runs smoothly and helps us bring in patients for consultations and procedures.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Cosmetics, 10-Jan employees
More than a year
Jul 01, 2023
Happy with Doctible Since 2017
Happy with Doctible Since 2017
Pros
As a practice building tool, Doctible seamlessly integrates with our management software, providing valuable support in enhancing our practice's operations.
Cons
We can't think of any drawbacks at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Health, Wellness and Fitness, Nov-50 employees
More than a year
Jul 01, 2023
Best review service to use
Best review service to use
Pros
The simplicity of Doctible makes it easy for both our staff and patients to engage with, resulting in a hassle-free review process and improved online presence.
Cons
No complaints! We have found it very useful in our practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
Health, Wellness and Fitness, 10-Jan employees
More than a year
Jul 01, 2023
Doctible- Reviews
Doctible- Reviews
Pros
Doctible's control over review management processes has been a boon for our office, allowing for effective oversight and response mechanisms.
Cons
No concerns with Doctible. We like it for patient reviews.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raven
Medical Practice, 10-Jan employees
Less than 6 months
Jul 01, 2023
Saves time and gets results
Saves time and gets results
Pros
The user-friendly nature of Doctible, coupled with its SMS features, has facilitated quicker patient responses and improved communication channels.
Cons
Appointment reminders can be customized by appointment type, but only if you choose from our pre-loaded list of appointment types. If you free-type an appointment type for an odd situation, Doctible loses that customization and won't do the specific reminders you had set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mellissa
Medical Practice, 500+ employees
More than a year
Jul 01, 2023
Doctible Office Review
Doctible Office Review
Pros
The ease of launching and training staff on Doctible has been impressive, ensuring a smooth transition and effective utilization of its features.
Cons
That we can't try to text after they opt out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Medical Practice, Nov-50 employees
Less than 6 months
Jul 01, 2023
Explosive Review Growth
Explosive Review Growth
Pros
Since implementing Doctible, our practice has experienced a significant increase in Google reviews, delivering tangible value at a reasonable cost.
Cons
Price increases without notification can catch us off guard, especially when reviewing our expenses. It would be beneficial to receive prior notice to budget accordingly and evaluate the necessity of continued use based on the updated pricing structure.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julianne
Hospital & Health Care, Nov-50 employees
More than a year
Jul 01, 2023