Doctible Reviews

“Simple and user-friendly

Pros

Being someone who is not very good with technology, I find the software simple to use and easy to understand, making it suitable for everyone.

Cons

I think it would be really helpful if Doctible could connect with the Yelp platform. It would allow us to reach a broader audience and gather reviews from more patients.

“Easy to use

Pros

What stands out to me is how easy the program is to use, especially with its customizable patient reminders that have received great feedback from our clients.

Cons

I have no complaints or dislikes regarding the program; it meets all of our needs effectively.

“First class performance

Pros

Getting quality reviews with Doctible has been so easy for me. Sending a quick text request has led to enthusiastic responses from almost all of my patients.

Cons

So far, I haven't encountered any issues or problems with Doctible; it has been smooth sailing.

“I love it!

Pros

Using Doctible to manage our operations has been simple for my team. It delivers exactly what it promises without any issues.

Cons

I can't really find a downside to using Doctible; it's been a positive experience overall.

“Superior connectivity platform

Pros

The user-friendly interface of Doctible, combined with its handy templates, has made it incredibly easy for my staff to use effectively.

Cons

It would be helpful if messages showed as read/completed once a staff member has interacted with the patient, rather than appearing as new messages to other users.

“Think twice before signing!

Pros

When compared to other options like Revenuewell and Lighthouse 360, I found Doctible's pricing to be much more reasonable, making it a cost-effective choice for my practice.

Cons

Doctible doesn't seem to take responsibility for errors in syncing with our Eaglesoft system, leading to discrepancies in appointment confirmations. This has caused frustration for both our staff and patients.

“Quick and easy setup

Pros

Implementing Doctible has made our review management process much more efficient, needing very little effort from us while delivering clear and noticeable results.

Cons

The integration with our system was seamless, making the transition to Doctible a smooth process.

“Why doctible stands out

Pros

Our practice has seen a noticeable increase in reviews since incorporating Doctible into our operations, providing a valuable avenue for patient feedback.

Cons

While Doctible itself is excellent, navigating Capterra for reviews and feedback can be intense and time-consuming.

“User friendly software

Pros

The user-friendly review management system offered by Doctible has proven to be highly beneficial for our practice, simplifying the process of gathering and responding to patient reviews.

Cons

I don't have any suggestions for improvement; Doctible works perfectly for our office.

“Simple to Implement

Pros

Doctible's ease of use, particularly in setting up and maintaining, has been instrumental in enhancing our online presence through patient feedback and reviews.

Cons

While Doctible is valuable, it would be great if it were free or less expensive, although it's still worth the investment.

“Doctible's Innovative Features

Pros

Maintaining communication with patients and facilitating their engagement with our practice has been made effortless with Doctible's features.

Cons

I can't think of anything negative about Doctible; it provides a great service and simplifies patient communication.

“Highly Impressed with Doctible

Pros

Daily review tracking feature in Doctible has been extremely valuable to me, providing an easy way to keep track of and respond to patient feedback efficiently.

Cons

I find that manually sending out review requests can be a bit diificult and take up a lot of time.

“All in one solution!

Pros

All of Doctible's features, from two-way texting to review management, have been invaluable tools for our practice, enhancing our patient communication and engagement.

Cons

It would be helpful to have the ability to delete multiple patients at once, rather than individually.

“Exactly what we needed

Pros

The automated appointment confirmations and patient communication features in Doctible have made our operations much smoother, ensuring more seamless interactions with patients.

Cons

One drawback of Doctible is the lack of Spanish text options, and appointments scheduled through our website via Doctible aren't always reflected in our Dentrix system.

“Simple solution!

Pros

Simplicity and effectiveness of Doctible in handling patient reviews and communication have played a major role in the growth and success of my practice.

Cons

I honestly can't think of any cons for this platform; it's been smooth sailing for us.

“Best reminder tool for our needs

Pros

The text messaging feature in Doctible has completely transformed how I communicate with patients. It allows real-time interactions and has greatly improved engagement.

Cons

At the moment, I don't have any features that I dislike about Doctible.

“Truly remarkable service!

Pros

It has proven to be a valuable asset in boosting our online presence and facilitating meaningful conversations with both new and existing patients.

Cons

It would be beneficial if Doctible had the capability to toggle between English and Spanish for individual accounts or a translate button for easier communication.

“Highly supportive

Pros

Thanks to Doctible, our practice has experienced significant growth in Google reviews, enhancing our reputation and visibility in the community.

Cons

While Doctible is excellent, the price could be more competitive to better align with our budgetary constraints.

“Most efficient system

Pros

Convenience and ease of using Doctible's features, especially the appointment reminders and messaging tools, have greatly improved my practice's efficiency.

Cons

Patients currently cannot schedule directly from the website to Dentrix, which is a limitation.

“User friendly interface

Pros

Sending review requests to patients has never been easier than with Doctible's user-friendly interface and streamlined process.

Cons

At first, it was a bit challenging to reach someone for support when we needed it, especially for a small practice like ours.

“Communications Solutions

Pros

The seamless integration of Doctible into our practice workflow has made it effortless to reach out to patients and maintain efficient communication channels.

Cons

More self-creating functions would be nice, although any changes we request are usually handled promptly.

“SFN Review

Pros

We appreciate the direct integration of patient reviews from Doctible onto our website, providing valuable feedback for prospective patients.

Cons

As a small practice with a limited budget, we hope Doctible considers this when determining monthly rates to prevent potential affordability issues in the future.

“Everything you need located in one convenient online portal

Pros

Doctible's comprehensive suite of features, combined with its user-friendly interface, has made managing patient communications, reviews, and marketing activities a breeze.

Cons

The only downside of Doctible is that it doesn't write directly into our practice management software, limiting some of its features, but the ones we can use are still extremely helpful.

“Great Service!

Pros

Doctible has simplified the process of gathering patient feedback and reviews, resulting in an increase in positive online reviews for our practice.

Cons

We haven't encountered any cons with Doctible; our experience has been great, and we anticipate it will continue to be so.

“Good System for Confirming Appointments

Pros

The user-friendly website interface of Doctible allows for easy access to patient responses, streamlining our review management process.

Cons

It would be helpful if Doctible allowed patients to receive reminders to take antibiotics before appointments.

“Very easy to navigate

Pros

Integrating Doctible into our existing systems was a seamless process, and its automated review generation has significantly boosted our online presence.

Cons

No aspects of Doctible are difficult to use; the website is easy to navigate and user-friendly.

“Review

Pros

Doctible's ease of use and user-friendly design have made it a favorite among our staff, simplifying our daily operations.

Cons

I currently have no complaints or issues with Doctible.

“Great program

Pros

The simplicity and user-friendliness of Doctible have made it a standout choice for our practice, enhancing our patient engagement efforts.

Cons

As of June, I haven't encountered any features of Doctible that I dislike.

“Works very well for our office!

Pros

Doctible's platform offers ease of use and customizable options, allowing us to tailor our patient communication and engagement strategies effectively.

Cons

It would be beneficial if technical support were available 24/7, as waiting for assistance can be inconvenient due to time zone differences.

“Amazing investment!!!!!!

Pros

The simplicity and organization provided by Doctible have made financial management tasks a breeze for our practice.

Cons

Since transitioning to Doctible, we've gone paperless, eliminating any cons associated with paper-based systems.

“Cornerstone Review

Pros

Utilizing Doctible's document management features has been straightforward and efficient, allowing us to streamline our administrative processes.

Cons

While Doctible integrates with Dentrix, completed forms don't automatically populate into the patient health history, which could streamline processes further.

“Doctible Rocks

Pros

In our experience, Doctible has outperformed other platforms in generating reviews, making it a preferred choice for our practice.

Cons

No issues to report; everything with Doctible seems to work well.

“We are very satisfied with Doctible

Pros

The customer support team at Doctible has been consistently helpful and responsive, providing valuable assistance whenever needed.

Cons

We've had a couple of integration issues with our Eaglesoft software not updating when patients confirm appointments via text, but the support team has been responsive in resolving these problems.

“Doctible meets our needs

Pros

Doctible's ease of use and seamless integration with our existing software system have been significant advantages for our practice.

Cons

I can't think of anything we don't like about Doctible; it's been a positive addition to our practice.

“First Time Doctible User

Pros

We appreciate the extended character limits offered by Doctible for patient messaging, along with the straightforward intake form completion process.

Cons

It would be beneficial if Doctible automatically integrated with our system, even if the patient doesn't have an appointment, to eliminate manual data entry.

“Doctible

Pros

The ease and convenience offered by Doctible have proven invaluable to our office operations, simplifying various tasks and enhancing overall efficiency.

Cons

We have no complaints about Doctible; it has proven to be very useful in our practice.

“Effective service for patient reviews

Pros

We appreciate the user-friendly interface of Doctible reviews, allowing for seamless customization and distribution, whether for internal review or publication on platforms like Google.

Cons

We don't have any concerns with Doctible; we appreciate it for managing patient reviews.

“Good value, great for texting patients

Pros

Being able to communicate with our patients via text messaging has been a game-changer, as it often garners quicker responses compared to traditional phone calls.

Cons

While appointment reminders can be customized by appointment type, Doctible loses this customization if you type in an appointment type manually, leading to specific reminders not being sent.

“Anchor Dental

Pros

The reminders and confirmations provided by Doctible have significantly improved our appointment management processes, benefiting both our staff and patients.

Cons

It would be helpful if we could try to text patients after they opt out.

“Dcotible

Pros

Doctible's effectiveness in generating reviews has been instrumental in enhancing our online presence and reputation, proving to be a valuable asset for our practice.

Cons

Price increases without notification were concerning; we reviewed our costs and considered canceling until they were fixed.

“Doctible is a game changer

Pros

Doctible's intuitive design and SMS features have streamlined our operations, saving time and reducing no-show rates while enhancing patient communication.

Cons

While we appreciate the digital forms, it would be better if there was a link for patients to request them instead of us having to send them manually. Additionally, more direct integration with Compulink for attaching forms would be beneficial.

“Small practice utilization

Pros

Doctible's low barrier-to-entry option has allowed us to leverage patient feedback effectively, resulting in a notable increase in Google reviews and online visibility for our practice.

Cons

Minor changes to the online interface have caused some inconvenience, but overall, there are very few noticeable issues.

“Good overall

Pros

The extreme user-friendliness of Doctible, coupled with its convenient templates, has made it a preferred choice for our practice's communication needs.

Cons

The appearance of the platform seems cheap, and some tabs aren't being utilized effectively.

“If you need good marketing use Doctible

Pros

We appreciate how Doctible's patient inquiry process helps us narrow down their service needs effectively, facilitating smoother interactions and service provision.

Cons

There's nothing we dislike about Doctible; it runs smoothly and helps us bring in patients for consultations and procedures.

“Happy with Doctible Since 2017

Pros

As a practice building tool, Doctible seamlessly integrates with our management software, providing valuable support in enhancing our practice's operations.

Cons

We can't think of any drawbacks at the moment.

“Best review service to use

Pros

The simplicity of Doctible makes it easy for both our staff and patients to engage with, resulting in a hassle-free review process and improved online presence.

Cons

No complaints! We have found it very useful in our practice.

“Doctible- Reviews

Pros

Doctible's control over review management processes has been a boon for our office, allowing for effective oversight and response mechanisms.

Cons

No concerns with Doctible. We like it for patient reviews.

“Saves time and gets results

Pros

The user-friendly nature of Doctible, coupled with its SMS features, has facilitated quicker patient responses and improved communication channels.

Cons

Appointment reminders can be customized by appointment type, but only if you choose from our pre-loaded list of appointment types. If you free-type an appointment type for an odd situation, Doctible loses that customization and won't do the specific reminders you had set up.

“Doctible Office Review

Pros

The ease of launching and training staff on Doctible has been impressive, ensuring a smooth transition and effective utilization of its features.

Cons

That we can't try to text after they opt out.

“Explosive Review Growth

Pros

Since implementing Doctible, our practice has experienced a significant increase in Google reviews, delivering tangible value at a reasonable cost.

Cons

Price increases without notification can catch us off guard, especially when reviewing our expenses. It would be beneficial to receive prior notice to budget accordingly and evaluate the necessity of continued use based on the updated pricing structure.