eClinicalWorks Reviews

“Review”

Pros

This software can be accessed from anywhere as it is web-based.

Cons

What I like least about this product is that there arent a ton of spots to keep generalized notes in the patient record.

“Excellent software for Medical Practice!”

Pros

Praised for its user-friendliness and convenience this software is recognized for its straightforward operation.

Cons

I have no negative comments; I'm extremely comfortable with this software.

“Just Okay”

Pros

Regular use of this software a few years ago proved seamless without notable issues.

Cons

I would have preferred the software to be more intuitive and integrate better with other clinic-needed software.

“ECW Review”

Pros

Appreciation is expressed for the software's dual nature being both web-based and desktop ensuring accessibility from any location.

Cons

The lack of places to keep generalized notes in the patient account is what I like least about the software.

“poor customer service”

Pros

Recognized for competitive features the software is associated with a well-established company.

Cons

Dismal customer service with poor follow-up; even simple fixes require entering a ticket instead of a phone call. Overseas customer service is challenging to understand described as a '13 step' program.

“Efficient tool”

Pros

eClinicalWorks is a very useful tool. It helps do things in a fast and better way. It generates templates quickly which helps with the clinic notes. Due to the quick clinic notes generation, it lets us focus on the patients.

Cons

It might take a while for you to get used to this tool. It took me a while to get used to it and with some guidance and instructions things got a lot better and easier.

“Something in between”

Pros

This tool has been great in ways of adapting and changing according to the environment and all. It is ahead from many when it comes to adding new features and having a vision on multiplatform. It is a practical tool.

Cons

It definitely requires a lot of clicking to get something. Often has a lot of bugs as well. It does not have a patient portal where one can exchange files. Now, theyve finally started working on the usability of this tool.

“Great EHR”

Pros

eClinicalWorks is an incredible EMR if you’re searching for effortlessness without any ornaments. It is certainly simple to access from home and takes care of business. This product is amazingly useful when you need to access EMR records from home when charting needs to be done.

Cons

In some cases, the designing of eClinicalWorks is diverse on PCs that aren’t used in the medical network. Makes it hard to figure out some of its features.

“Great EHR software”

Pros

EClinicalWorks stands out as an excellent electronic health records system possessing features essential for efficient operations.

Cons

It takes a bit of getting used to initially; an experienced user is needed to teach all available features.

“Great Cloud EHR”

Pros

Acknowledging the software's extreme helpfulness it facilitated accessing EMR records from home particularly during charting requirements.

Cons

Formatting differences on computers outside the hospital network make it challenging to see some eClinicalWorks features.

“Practical and Cumbersome”

Pros

Eclinicalworks maintains a leading position in features and vision for multi-platform EMR displaying adaptability to changing interoperability environments. It offers clinicians high access to the medical home model and progressive kiosk and outreach modalities at competitive costs.

Cons

Numerous clicks bugs and difficulty getting senior resources for corrections. Slow QA turnaround for fixes lacking a patient portal for file exchange. The silo development model increases bug potential though there is optimism about usability improvements.

“Quick Clinic Notes”

Pros

Mastering this software requires time. Initially perceived as clunky continued use and guidance revealed its efficiency in quick documentation during patient encounters.

Cons

Adjusting to this software takes time. Initially disliking its clunkiness continued use and guidance revealed its efficiency in quick documentation.

“simple scheduling and lab review”

Pros

What I really appreciate about this system is how simple it makes scheduling patients and reviewing lab results as it's easy to navigate and get the information I need. I can pull up each patient's most recent encounters and update their insurance details without any hassle. Being able to communicate with the doctor and coworkers about specific patients is one of the best aspects and everything is conveniently stored right in the platform.

Cons

My main issue is that I wish there were an easier way to find past telephone or patient records within the system. After I review those entries, they often disappear and I like keeping up with them and being able to go over them again. Plus having a more simple method to search or retrieve reviewed encounters would help me stay organized and on top of my follow-ups.

“random shutdowns”

Pros

Seeing my schedule for the day is very easy.

Cons

I keep losing work because the program shuts down at random and doesn't auto-save my notes.

“easy to view patient history”

Pros

With this tool I find it really easy to view a patient's history, demographic details and current medications within the system.

Cons

Often the frequent updates changed my save settings which I found frustrating and disruptive.

“EASY BUT LACKING SOME FEATURES”

Pros

Navigating the scheduler and reviewing charts is user-friendly ensuring stability without crashes and providing swift data retrieval.

Cons

Challenges include the inability to search certain appointments for patients and the absence of an option to alphabetically order previous assessments impacting usability.

“simplifies triage and guides visits”

Pros

I really appreciate how it simplifies documenting triage and guides me through each visit by prompting the key questions I should be asking a patient, step by step which keeps assessments consistent.

Cons

Occasionally the software has glitches and will freeze and when that happens I get stuck and it interrupts my workflow until I can restart or get help.

“helpful templates, cluttered system”

Pros

The templates is really simple to create, locate, share and use when I am charting patient information.

Cons

For me the system feels cluttered and outdated. it hasn't been kept current and I don't find it user-friendly.

“simplest and most user-friendly”

Pros

In my experience eClinicalWorks has been among the simplest and most user-friendly patient management programs I have ever used.

Cons

That said, it would sometimes crash and force our staff to deal with annoying periods of downtime.

“Review”

Pros

“They treat me like I am one of the biggest customers. Even as a solo practice doctor I get the same level of support and appreciation as I would imagine a much larger organization gets and it’s priceless.”

Cons

none