eClinicalWorks Reviews

Pros

EClinicalWorks stands out as an excellent electronic health records system possessing features essential for efficient operations.

Cons

It takes a bit of getting used to initially; an experienced user is needed to teach all available features.

Pros

Acknowledging the software's extreme helpfulness it facilitated accessing EMR records from home particularly during charting requirements.

Cons

Formatting differences on computers outside the hospital network make it challenging to see some eClinicalWorks features.

Pros

Eclinicalworks maintains a leading position in features and vision for multi-platform EMR displaying adaptability to changing interoperability environments. It offers clinicians high access to the medical home model and progressive kiosk and outreach modalities at competitive costs.

Cons

Numerous clicks bugs and difficulty getting senior resources for corrections. Slow QA turnaround for fixes lacking a patient portal for file exchange. The silo development model increases bug potential though there is optimism about usability improvements.

Pros

Mastering this software requires time. Initially perceived as clunky continued use and guidance revealed its efficiency in quick documentation during patient encounters.

Cons

Adjusting to this software takes time. Initially disliking its clunkiness continued use and guidance revealed its efficiency in quick documentation.

Pros

What I really appreciate about this system is how simple it makes scheduling patients and reviewing lab results as it's easy to navigate and get the information I need. I can pull up each patient's most recent encounters and update their insurance details without any hassle. Being able to communicate with the doctor and coworkers about specific patients is one of the best aspects and everything is conveniently stored right in the platform.

Cons

My main issue is that I wish there were an easier way to find past telephone or patient records within the system. After I review those entries, they often disappear and I like keeping up with them and being able to go over them again. Plus having a more simple method to search or retrieve reviewed encounters would help me stay organized and on top of my follow-ups.

Pros

Seeing my schedule for the day is very easy.

Cons

I keep losing work because the program shuts down at random and doesn't auto-save my notes.

Pros

With this tool I find it really easy to view a patient's history, demographic details and current medications within the system.

Cons

Often the frequent updates changed my save settings which I found frustrating and disruptive.

Pros

Navigating the scheduler and reviewing charts is user-friendly ensuring stability without crashes and providing swift data retrieval.

Cons

Challenges include the inability to search certain appointments for patients and the absence of an option to alphabetically order previous assessments impacting usability.

Pros

I really appreciate how it simplifies documenting triage and guides me through each visit by prompting the key questions I should be asking a patient, step by step which keeps assessments consistent.

Cons

Occasionally the software has glitches and will freeze and when that happens I get stuck and it interrupts my workflow until I can restart or get help.

Pros

The templates is really simple to create, locate, share and use when I am charting patient information.

Cons

For me the system feels cluttered and outdated. it hasn't been kept current and I don't find it user-friendly.

Pros

In my experience eClinicalWorks has been among the simplest and most user-friendly patient management programs I have ever used.

Cons

That said, it would sometimes crash and force our staff to deal with annoying periods of downtime.

Pros

“They treat me like I am one of the biggest customers. Even as a solo practice doctor I get the same level of support and appreciation as I would imagine a much larger organization gets and it’s priceless.”

Cons

none

Pros

The system is easy to use and to teach. It took me around 2 days to understand and learn the system. This has to be one of the easiest medical tools I’ve used.

Cons

Their fax feature needs to be fixed.

Pros

This product is great, it helps doctors in providing better patient care. The system is easy to use and the shortcuts for doctors are great. My overall experience is amazing.

Cons

It lacks the ability to work on multiple screens simultaneously, for example, in the event that I was attempting to enter an issue with somebodys DEXA check I would need to close the first note and compose it on paper to recollect it, then close that window and open another one.

Pros

I like how user friendly eCW is and that it's so easy to navigate. Also the schedule is presented in a very clear, pared-down format which helps clinicians and support staff work more efficiently.

Cons

I am annoyed by the intermittent glitches that pop up. For example, I cannot delete certain emails and the system forces me to click 'OK' whenever I change a patient's status from 'ready' to 'check out'.

Pros

What I appreciate is that the interface is incredibly user-friendly. It didn't take much training for me to begin using it. Another thing I like is that the tools are genuinely suited to a medical office's needs. I am a fan of the color coding because everything is easy to scan. Also, there's a cloud-based web version I can reach from anywhere.

Cons

One thing I dislike is that it freezes frequently and several features don't operate the way they should. For instance, when we attempted to use the kiosk check-in in our practice it would repeatedly freeze and, strangely, still allow patients to sign consent forms electronically. That inconsistency made the whole check-in experience frustrating for both staff and patients.

Pros

The tools for scheduling appointments and writing notes are very useful.

Cons

Getting someone from eClinicalWorks to actually help resolve issues is a slow and frustrating process and I often feel stuck waiting for assistance.

Pros

Emphasizing convenience and simplicity the program stands out for user-friendliness offering shortcuts for detailed information.

Cons

The software lacks the capability to work on multiple screens simultaneously necessitating manual note-taking when transitioning between windows hindering workflow.

Pros

The search patient feature prevents errors in patient selection. Intuitively organized chart documents simplify finding specific records and quick access displays visit dates.

Cons

Progress notes semi-prepopulated pose a risk of unintended information inclusion raising concerns about data accuracy in notes.

Pros

eCW serves its purpose in a community health center offering affordability and accommodating multiple users. While enabling doctor's visit scheduling it's critiqued for lacking innovation.

Cons

Despite its quirks the software struggles with item removal causing reporting difficulties and revealing issues with the database structure and connectivity limitations notably in the OB database.