eClinicalWorks Reviews

“Amazing EHR”

Pros

Our staff has more time as we went from paper to electronic charting with the help of eCW. This allows everyone to access the charts simultaneously. eClinicalWorks was extremely simple and easy to learn and has incredibly upgraded creation at our facility. eCW permits numerous doctors to survey the data simultaneously without any delay. No more lost paper charts, finally.

Cons

There isn’t anything that I don’t like about eClinicalWorks.

“Really easy to send encounters”

Pros

It is really easy to send patient encounters directly to the clinic without any hassle.

Cons

Occasionally it shuts down and sometimes won't load. I have also experienced very long waits for data to load.

“Get your job done without any trouble”

Pros

The reporting system is a very important factor for us and eClinicalworks provides us the solutions for reporting. Customer support is very helpful and I have thoroughly enjoyed it.

Cons

There are sometimes a lot of clicks with ECW. It needs an update so we can work swiftly.

“A MuchNeeded Software”

Pros

ERA epost feature and payment processing.

Cons

Occasional slowness and freezing.

“Billing Specialists Perspective”

Pros

Convenient eligibility checks and easy claims filtering within patient charts.

Cons

Challenging support interactions and complex EBO reports.

“Financial Harm and Support Issues”

Pros

None mentioned.

Cons

Declining software quality inadequate support updates causing problems and billing errors.

“Good software and an amazing support team. ”

Pros

The customer care really helped a lot to set up the software and provide information. They were extremely knowledgeable and helpful. They helped us configure the software according to our needs and walked us through all the features. Furthermore, they didn’t get irritated when our team asked too many questions.

Cons

Up till now, I haven’t noticed any issues, and hopefully it stays that way.

“easy recording but challenging integration”

Pros

I really like eClinicalWorks because it makes it easy for me to record patient medical histories, chief complaints, family histories and detailed physician notes in an electronic format.

Cons

One thing I dislike most about eClinicalWorks is how challenging it can be to add other providers who are treating the patient and I also find it hard to retrieve test results that were performed at different clinics or external labs.

“Not Recommended for New Practices”

Pros

None mentioned.

Cons

Challenging user interface outdated appearance billing concerns and data extraction issues.

“Poorly Designed and Dishonest Billing”

Pros

None mentioned.

Cons

Poor software design dishonest billing practices and overcharging.

“eCW is amazing”

Pros

eClinicalWorks EMR Software is easy to learn and customize. Every practice will find it tailor-made to their requirements and then some. There are no issues with the program capabilities and this healthcare software makes our office operations faster, better, and more productive.

Cons

I along with my company have no issues with the eClinicalWorks EMR Software whatsoever.

“Works well”

Pros

We are very happy with the user-friendliness of this product. It gets the job done and patient charting is no longer a difficulty like we use to face with previous software.

Cons

Requires a lot of clicks in some modules but besides that, its all good.

“Concept Delivery and Support Issues”

Pros

None mentioned.

Cons

Software inadequacies frequent breakdowns and unhelpful customer service.

“Comprehensive EHR and PM Application”

Pros

Featurerich software but with a learning curve.

Cons

Subpar graphics.

“Frustrating Technical Support”

Pros

None mentioned.

Cons

Tedious and unproductive technical support.

“Comprehensive but Complex”

Pros

A comprehensive software with many features for the entire practice.

Cons

Not suitable for beginners complex.

“Thorough but Complicated”

Pros

Featurerich with a wide range of functionalities.

Cons

Not userfriendly for beginners and customer support is subpar.

“Review”

Pros

The system is user-friendly and easy to navigate through. Customer support is also helpful when it comes to implementation.

Cons

The health-care maintenance inspections were inadequate, leaving several gaps for follow-ups.

“Simple software”

Pros

I like that printing is swift and simple to set up with eClinical, and navigating around the application is simple.

Cons

When it comes to selecting a location, E-prescribing may be confusing.

“Makes my job easier”

Pros

To sum it up, it is Easy to use and convenient for me as well as for the people who are my colleagues. I really like this software as it helps in making my job easier and increases productivity.

Cons

It is indeed very good software and I am highly satisfied with it. Nothing bad to report.