ECLIPSE EHR Reviews

“Software

Pros

Having utilized Eclipse since 1997, it stands out as the best billing software, offering unparalleled support and functionality that outweighs cheaper alternatives.

Cons

Eclipse demonstrates a commitment to addressing user concerns by promptly implementing updates to resolve issues.

“Best Billing / Practice management software

Pros

Eclipse's ease of use is further enhanced by its exceptional customer support, setting a high standard for assistance.

Cons

We're satisfied with our Eclipse product and see no need for negative comments in our review.

“SOAP Notes

Pros

With its customizable interface and efficiency, Eclipse proves to be a fast and effective solution.

Cons

Patience is key; becoming proficient with any new software takes practice.

“Eclipse Full Body Template

Pros

The EHR full-body template, once customized, streamlines note-taking significantly, with Eclipse support guiding throughout the process.

Cons

At the moment, I don't have any issues with the software.

“The complete package.

Pros

It has everything that we need ranging from e-prescriptions to SOAP notes. We have been using it for 22 years now and still have not felt the need to look for another software.

Cons

Not really an issue, however, I would have liked it if the format of SOAP notes were more of a narrative type instead of a bullet-point type.

“Efficient management

Pros

Eclipse facilitates practice management and communication effectively across multiple practices, offering simple yet detailed data entry and seamless communication.

Cons

The variability in data entry methods for different fields can sometimes cause confusion and slow down the process.

“The software has developed my business plan into a successful billing service

Pros

Eclipse earns praise for its user-friendly, dependable nature, backed by exceptional customer service that resolves issues promptly, ensuring trust and reliability over 19 years of use.

Cons

It's a tough question because if there's anything I don't like, I can change it so, I love it!

“Best Support Ever!!

Pros

I love this program. Its so easy to use and navigate. It offers various options to create reports. Billing support is great and it is also fully customizable.

Cons

This happens very rarely but sometimes the notes dont save which can be irritating. It would be of much help if they fixed this issue

“Highly praised

Pros

A software that is easily accessible and the one on which I can easily schedule my stuff.

Cons

This is not accessible through cloud and so remote access to an office PC is necessary.

“Customer service

Pros

It's responsive customer service is the best, offers invaluable assistance, making note-taking and software navigation effortless.

Cons

I haven't encountered any issues yet; customer service usually provides solutions for any tasks I'm trying to accomplish through the software.

“Complete Practice Mgt

Pros

It covers all aspects of practice management, making it an ideal choice for chiropractic practices.

Cons

There's a learning curve, and the user interface could be friendlier.

“Highly recommended

Pros

Eclipse excels in ease of use across billing, encounter noting, and scheduling, providing an effective solution for chiropractic practices.

Cons

One drawback is that it's not cloud-based, requiring remote access to an on-site computer to access the database when out of the office.

“poor support

Pros

It has served well over the years, handling minimal issues effectively.

Cons

Faced an issue with a Win10 update affecting the software/data, but support's inability to resolve it without remote access was frustrating.

“Highly suggested

Pros

Simple to utilize, successful billing, experience noticing and planning software

Cons

not cloud-based, have to be farther into a location computer to get to information base when not within the office

“the encounter is awesome!!

Pros

The adaptable EHR encounter feature of Eclipse saves considerable time and surpasses alternatives like Chirotouch, according to user experience.

Cons

Overall, I love the software, though the billing portion is average. However, it has served me well for over 10 years.

“Satisfied customer.

Pros

Because this software allows us to send mass notifications to a patient, it saves us a lot of time since the need to call each patient individually gets eliminated. Now we utilize that time to provide better patient care and better coordinate everything around the clinic. The support team is amazing and very user-friendly. The particular representative who was assigned to us by the team was also wonderful and greatly helpful.

Cons

There are no major issues to be reported. Any minor inconveniences that we encountered during the learning process and the implementation stages were very efficiently eradicated by the support team.

“Eclipse is easy to use & Support is very helpful!

Pros

Generating reports and managing month-end tasks are effortless with Eclipse's user-friendly interface.

Cons

Every product has minor cons, but nothing significant enough to deter me from purchasing this product again.

“If you use Eclipse software you should

Pros

After switching back from Chirotouch due to limitations and unexpected issues, Eclipse proves to be a reliable and customizable solution for practice needs.

Cons

I'm very satisfied with Eclipse and regret trying other software.

“efficiency of EHR

Pros

With over 22 years of use, Eclipse's customizable templates align perfectly with office needs and technological requirements.

Cons

Setting up Eclipse can be time-consuming, but with support team assistance, it became easy. I wish I had consulted with him earlier!

“Great EHR. Easily scaled to second office and added users

Pros

Combining EHR and billing seamlessly, Eclipse's user-friendly interface and exceptional support, exemplified by their aid in data restoration, ensure smooth operations.

Cons

While some visual updates could enhance the user experience, there are no major complaints; it's a great program.