ECLIPSE EHR Reviews

“Eclipse Software review

Pros

Ownership of the product, hassle-free electronic claims submission, and good customer support are cited as advantages of Eclipse.

Cons

Lower maintenance costs are desired, considering my long-term loyalty to the software.

“Eclipse

Pros

I choose Eclipse for its high reviews, reliability, and performance, aiming for success in school with a dependable software solution.

Cons

The font on printed bills appears dated and affects readability. The ledger's readability is also impacted, and there's a desire for Mac-friendly psychology report templates.

“Elclipse is a well set up program that is easy and compliant

Pros

Eclipse's ease of use, compliance with SOAP note requirements, and reliable support are commended, particularly in passing compliance tests and audits.

Cons

Struggling to find any significant complaints. The only minor inconvenience is the need to leave a voicemail when calling, although the prompt callback service compensates for it.

“The Help Desk Techs make the software seem less intimidating

Pros

Eclipse's customizable features, EHR capabilities, continuous updates, and helpful help desk support are highlighted, particularly in increasing office efficiencies.

Cons

The software's vast capabilities make it intimidating, especially for smaller offices like chiropractic practices. While updates are frequent, the layout remains complex and not intuitive.

“Technical Support

Pros

Eclipse's knowledgeable support team is praised for their ability to restore lost data and provide assistance.

Cons

No significant drawbacks observed. Support has always been helpful. The only minor issue is the display of bill age on statements.

“Larnia

Pros

I find Eclipse's system easy to navigate, particularly in patient scheduling and appointment management.

Cons

Only one noticeable con involves figuring out how to remove a patient from the missing appointment list, although support is actively assisting with a resolution.

“Best software anywhere

Pros

It's top-notch tech support is cited as a major advantage, providing knowledgeable and courteous assistance to ensure smooth office operations.

Cons

Enhancements are desired for quicker strokes on the appointment scheduler to improve user efficiency.

“Eclipse software user since 1998

Pros

Eclipse's customizable features, user-friendliness, excellent customer service, and reliability make it the preferred choice for billing companies.

Cons

Improvements are sought in payment applications within patient accounts, including automatic application to the oldest bill and clearer billing information.

“My experience continues to be great !

Pros

The program's user-friendliness stands out, especially for someone like me who isn't tech-savvy. Quick access to tech support is a big plus; I've never waited more than 5 minutes to reach a technician. Special kudos to Ryan Weaver for his ongoing assistance and follow-ups, even after the transition to Eclipse was complete.

Cons

The program functions seamlessly without any issues, and the staff is exceptionally helpful.

“Easy to navigate

Pros

We appreciate the prompt assistance whenever we encounter issues, making problem-solving straightforward.

Cons

Occasionally, the updates can be somewhat challenging, especially concerning the currency of diagnosis codes.

“Had a poblem w/ software and handled well.

Pros

The program's ease of use is commendable, allowing for customizations in templates effortlessly.

Cons

Changing diagnoses can affect previous billed visits, which may not always align with the desired adjustments in patient conditions.

“Great customer service

Pros

Billing is made easy with Eclipse.

Cons

While acknowledging the software's potential, more extensive training would be beneficial to fully utilize its capabilities.

“Outstanding Practice Management Software and Customer Service!!!

Pros

Eclipse provides precisely what we need to run our practice smoothly. It simplifies insurance filing and integrates seamlessly with our clearinghouse. The availability of unlimited help during the weekdays is invaluable. Eclipse's straightforward approach without unnecessary complexities sets it apart from other software. It's truly the best in chiropractic software!

Cons

The only drawback is the mismatch with our initial trainer, emphasizing the importance of matching learning styles for effective training.

“Excellent Practice Management software and Fantastic Tech support Team

Pros

Eclipse is easy to navigate and offers comprehensive features. It consolidates all necessary practice management information effectively.

Cons

At the moment, there are no cons. While the note-taking option may seem overwhelming initially, it's expected to become easier with time.

“Eclipse User for 12 years

Pros

Reliability is a strong suit; we've never encountered any database problems.

Cons

More flexibility in report writing would be appreciated.

“Software with great customer service

Pros

Eclipse reliably gets the job done, and their accessible customer service ensures help is always at hand when needed.

Cons

Itemized statements pose a slight challenge as patients find them difficult to understand.

“excellent professional help and program

Pros

All aspects of the program are user-friendly, even across multiple offices. Billing functions particularly stand out for their efficiency.

Cons

The software functions flawlessly, and the staff is consistently helpful and supportive.

“Linda billing co ordinator Yoder Chiropractic

Pros

Tech support surpasses expectations, offering helpful and knowledgeable assistance.

Cons

No complaints or issues.

“Great Operating System

Pros

The customer service provided by Eclipse is wonderful.

Cons

None to report.

“Best billing program I have ever used.

Pros

Eclipse is excellent for training new employees, with straightforward processes, and their tech support team is supportive and understanding.

Cons

There are no evident dislikes or grievances that can be identified regarding the software.