Total 142 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

23%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

W
Wendy

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Ema makes being a solo practionnioner not solo

Pros

It's simple and makes logical connections between diagnosis and treatment.

Cons

No complaints everything works smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sarah

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0

Great Product

Pros

This software is user-friendly with excellent support and robust functionality.

Cons

Updates lack sufficient information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

G
Gabby

Medical Practice, 1-10 employees

More than a year

3.0

EMA GREAT, PM SIDE NOT GREAT

Pros

I particularly like the EMA side of Modernizing Medicine, it's super convenient and easy to use.

Cons

The practice management side needs improvement reversing actions in the billing ledger is difficult reconciling is hard and reports are not user-friendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

J
James

Hospital & Health Care, 11-50 employees

More than a year

5.0

Overall great system that only misses on minor features

Pros

It's easy to use and functional but a few additional features would make it even better. For instance managers should have the ability to view all tasks assigned to staff members not just the assigner and assignee.

Cons

It's expensive especially faxing per fax sent making it unaffordable for many practices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
PATTI

Medical Practice, 11-50 employees

More than a year

5.0

EMA Review

Pros

We use EMA and MODMED PM which saves us from integrating separate systems. Both physicians and staff find the system easy to use and we appreciate the regular updates. Many of our suggestions for improvement have been implemented and the support team has been very helpful.

Cons

The program and additional modules are costly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B
betsy

Medical Practice, 11-50 employees

More than a year

3.0

Evaluation of Modmed EMA

Pros

It's capable of producing clear comprehensive notes and accessing pictures and notes is smooth.

Cons

It requires technical skills beyond what some older workers possess leading to increased overhead costs and reliance on younger tech-savvy assistants.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

J
Jeff

Hospital & Health Care, 1-10 employees

More than a year

5.0

EMA vs eCW

Pros

The otolaryngology module designed for our practice is well-done and any necessary changes are made promptly.

Cons

Initially the practice management side wasn't as good as our previous system but updates have improved it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

P
Phil

Medical Practice, 11-50 employees

More than a year

5.0

Look No Farther

Pros

It was quick and easy to learn and the training was excellent. The staff found it easy to learn and efficient to use and there were minimal downtimes. Overall the program has been well-received by our team.

Cons

Creating and modifying scheduling templates was complicated and office supply inventory management is incomplete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Medical Practice, 51-100 employees

More than a year

5.0

EMR Heaven

Pros

This product is amazing! It's incredibly user-friendly and makes charting a delight. There are hardly any downtimes and its tailored for providers. The billing system works smoothly. It's like a dream come true for providers like me and I can use it on both my laptop and iPad. Plus its simple to customize.

Cons

They havent tailored it for primary care yet and it doesn't read my mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisa

Medical Practice, 1-10 employees

More than a year

5.0

Love EMA!

Pros

I appreciate the simplicity of use and the ability to personalize it.

Cons

I dislike paying for outbound faxing so I send faxes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M
Mark

Medical Practice, 51-100 employees

More than a year

5.0

EMR Heaven

Pros

This product is like a dream! It's so easy to use making charting a joy. Rarely experiences downtime and is tailored for providers. The billing system works well and its customizable. It's a dream come true for providers usable on both laptops and iPads and simple to customize.

Cons

They haven't added primary care features yet. Also, it doesn't anticipate my thoughts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisa

Medical Practice, 1-10 employees

More than a year

5.0

Love EMA!

Pros

The ease of use and customization options are what I like about it.

Cons

I'm not fond of the fees for outbound faxing so I simply send faxes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E
Erik

Medical Practice, 11-50 employees

More than a year

5.0

EMA is the best ophthalmology EHR available.

Pros

The intuitive interface makes documentation much easier compared to other systems we tested before choosing EMA. Even our senior partners who were used to decades of paper charting found it easy to adapt to this system without needing scribes.

Cons

When we lose internet we cant access patient records but it's only happened a few times in four years. Reverting to paper showed us we prefer EMA for documenting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Charity

Medical Practice, 51-100 employees

Less than 6 months

3.0

The schedule is development's redheaded stepchild

Pros

Integrating with Relatient for appointment confirmations.

Cons

There are several issues Need more detailed user permissions inactivated accounts can still set appointments and templating is time-consuming. The schedule feature needs improvement and canceling appointments requires too many clicks.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

8

Functionality

6

E
Erik

Medical Practice, 11-50 employees

More than a year

5.0

EMA is the best ophthalmology EHR available.

Pros

The intuitive interface makes documentation much easier compared to other systems we tried. Even our more senior partners could adapt to it coming from decades of paper charting.

Cons

Occasionally, when we lose internet were stuck. All our records are in the cloud so we cant access them. Though rare it's frustrating. It's made us appreciate using EMA over paper charts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Charity

Medical Practice, 51-100 employees

Less than 6 months

3.0

The schedule is development's redheaded stepchild

Pros

It integrates smoothly with Relatient for appointment confirmations.

Cons

There are several issues we need more control over user permissions and appointment categories. Inactive accounts can still set appointments which shouldnt happen. Changing templates is time-consuming and the scheduling features need improvement like recurring blocks and easier appointment cancellations.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

8

Functionality

6

K
Kirk

Medical Practice, 1-10 employees

Less than 6 months

5.0

Smoothest EMR for Derm

Pros

This is hands down the most intuitive EMR software I've ever used. It's incredibly well-designed and significantly reduces charting time while still providing detailed charts. Its truly a game-changer!

Cons

The main downside is the high cost but it's like paying more for a premium product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K
Kirk

Medical Practice, 1-10 employees

Less than 6 months

5.0

Smoothest EMR for Derm

Pros

This EMR software is the most intuitive Ive ever used. It significantly reduces charting time while still producing detailed charts which is a game-changer.

Cons

The main drawback is the high cost which is more than double that of competitors. However, like driving a BMW compared to a Ford you get what you pay for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Adam

Medical Practice, 101-500 employees

More than a year

5.0

EHR of the Future

Pros

The technical support and training staff are excellent. The ModMed Programming team is always releasing updates and adding necessary features. They are attentive to the issues faced by our clinical staff and providers and work to provide solutions. The team at Modernizing Medicine is always a pleasure to deal with and they are fully committed to improving the documentation process around clinical visits compared to other EHRs.

Cons

It is not as user-friendly for large clinics lacking administrative features found in larger systems. They're improving with each update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Adam

Medical Practice, 101-500 employees

More than a year

5.0

EHR of the Future

Pros

The technical support and training staff are excellent. The ModMed Programming team constantly updates and adds needed functionality. They listen and understand our problems to design develop and implement solutions easing the documentation burden compared to other EHRs.

Cons

This system is not very user-friendly for non-clinical office staff in large clinics. It lacks many administrative features found in larger systems. However, they are making progress with each update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9