Total 142 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

23%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Loyd

Medical Practice, 51-100 employees

More than a year

5.0

Great EMR

Pros

Its very user-friendly especially on an iPad. The intuitive design makes it easy for staff to use as well. Plus installing updates is not a complex task.

Cons

It can get expensive especially with charges for pathology reports. More discounts for multiple users would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

P
Priscilla

Medical Practice, 1-10 employees

More than a year

5.0

So easy to use!

Pros

Everything about it is efficient and its constantly being improved. If I think of a way to enhance something I submit a ticket and before I know it its implemented!

Cons

Glitches are frustrating even if the wait for a resolution isn't long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gib

Medical Practice, 101-500 employees

More than a year

5.0

GREAT product!

Pros

The support is fantastic with feature-rich updates every month. The team genuinely listens to user feedback to enhance the product. Onboarding and training are also top-notch.

Cons

Interfacing and managing custom fields for providers can be tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
MARY

Medical Practice, 1-10 employees

More than a year

5.0

Very user friendly

Pros

The appointment scheduler is fantastic and simple to use as is the appointment finder.

Cons

Posting insurance checks by mail requires too many steps and clicks. It should auto-allocate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B
Bishr

Medical Practice, 11-50 employees

More than a year

5.0

Best Dermatology EMR

Pros

It's the best dermatology EMR available incredibly streamlined and user-friendly. I'm extremely satisfied with my choice because it enhances my efficiency and offers excellent built-in capabilities for dermatology. The analytics feature helps generate various reports including CPT code diagnosis referring doctor patient reports and many more. The integrated practice management system works seamlessly with the EMR eliminating the need for separate systems. Personally I use Kareo which integrates well with it. The support team is also excellent whenever assistance is needed.

Cons

It's pricier than other EMRs but you get what you pay for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Medical Practice, 11-50 employees

More than a year

5.0

Best Dermatology EMR out there!!

Pros

It's the best EMR for dermatology on the market with fully integrated PM Path and clinical features.

Cons

Meeting meaningful use criteria has made some aspects more complicated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Michele

Medical Practice, 500+ employees

More than a year

4.0

Life changing

Pros

The ease of documentation consistency for standardization customization options and streamlined workflows make it stand out.

Cons

It lacks ASC capabilities and downtime issues occur during upgrades.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

L
Loyd

Medical Practice, 51-100 employees

More than a year

5.0

Great EMR

Pros

It's very easy to use especially on an iPad and the staff enjoys using it. Updates are easy to install.

Cons

It can be expensive especially since they charge for pathology reports. They should offer more discounts for multiple users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

P
Priscilla

Medical Practice, 1-10 employees

More than a year

5.0

So easy to use!

Pros

Everything is efficient and the system is constantly improving. Suggestions for improvements are quickly implemented which is impressive.

Cons

Waiting for glitch resolutions can be tough even if the wait is not usually long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gib

Medical Practice, 101-500 employees

More than a year

5.0

GREAT product!

Pros

Support is excellent with monthly updates. However more research is needed to enhance the product further.

Cons

Customizing provider fields and managing interfaces.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
MARY

Medical Practice, 1-10 employees

More than a year

5.0

Very user friendly

Pros

The appointment scheduler is wonderful and easy to follow as is the appointment finder.

Cons

Posting insurance checks received by mail requires too many steps and clicks. It should be able to auto-allocate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B
Bishr

Medical Practice, 11-50 employees

More than a year

5.0

Best Dermatology EMR

Pros

It's the best dermatology EMR available with streamlined features and great support.

Cons

It's pricier than other EMRs but you get better quality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Medical Practice, 11-50 employees

More than a year

5.0

Best Dermatology EMR out there!!

Pros

It is the top EMR for Dermatology fully integrating PM Path and clinical features.

Cons

Meeting meaningful use criteria has made some aspects more complicated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Michele

Medical Practice, 500+ employees

More than a year

4.0

Life changing

Pros

Documentation is easy with customization options and smooth workflows.

Cons

It lacks ASC capabilities and sometimes has downtime issues when updates are pushed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
SARAH

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

BECOMING MODERN

Pros

Modernizing Medicine offers a very user-friendly check-in and checkout system. The ease of use on the PMA side is improving continuously.

Cons

The reports runner isn't very user-friendly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

4

S
SARAH

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

BECOMING MODERN

Pros

The check-in and check-out system is simple and the PM side is improving daily.

Cons

The reports runner is not user-friendly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

L
Linda

Hospital & Health Care, 1-10 employees

More than a year

5.0

Great EMR product

Pros

Modernizing Medicine also known as EMA is undoubtedly one of the most user-friendly and easy-to-navigate products available. I appreciate the large print and colors which are easy on the eyes. Using an EMR daily five days a week requires many hours on the computer or tablet and Modernizing Medicine has really taken the time to listen to user feedback and create a well-rounded product.

Cons

Navigating to a patients results log should be easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Linda

Hospital & Health Care, 1-10 employees

More than a year

5.0

Great EMR product

Pros

Modernizing Medicine (EMA) is one of the most user-friendly products on the market with excellent customer service.

Cons

It would be helpful if I could access the results log within a patients file more easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
George

Medical Practice, 11-50 employees

More than a year

2.0

Very cumbersome. Better EMRs out there.

Pros

Physical exams can be customized fairly easily. However apart from that there arent many positives to this system.

Cons

It is slow cumbersome with poor customer support and more expensive than it seems.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4

G
George

Medical Practice, 11-50 employees

More than a year

2.0

Very cumbersome. Better EMRs out there.

Pros

Physical exams can be customized easily but there arent many other positives to this system.

Cons

It's cumbersome with lots of clicking and poor customer support. Plus it's more expensive than it seems.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4