Exym Reviews

Pros

The Clients Assessment page may seem crowded but its easy to understand and complete.

Cons

Design for the progress note entry is lengthy. It would be more efficient to have checkboxes and a shorter space for overall progress description.

Pros

Exym might seem overwhelming at first but once you get the hang of it ,the program is super easy to use. It is a great way to organize and document things for clients.

Cons

Sometimes information fails to save so it is essential to remember to press the save button frequently to avoid losing work.

Pros

Writing group notes and care coordination notes, which I use frequently is quick and easy.

Cons

Editing or erasing content is not as straightforward as I would prefer.

Pros

Its ease of use and navigation make getting things done easy.

Cons

Since we started using Exym as our companys EHR, we’ve noticed that it does not always capture billing details accurately, leading to mislabeled services. This sometimes forces us to submit two separate notes to correct the issue.

Pros

Entering notes is easy and I appreciate the ability to maintain client privacy.

Cons

It can be inconvenient to navigate between pageslinks to complete a note for one client.

Pros

The thing I like the most about EXYM is its ease of use.

Cons

Initially the password process was cumbersome but now my agency has simplified the sign-in process.

Pros

Sorting through documents and outcome measure scores is easy. The tabs and subcategories make navigation intuitive.

Cons

The UI gives the site an outdated appearance and the text in the tabs is somewhat small.

Pros

Accessing information is easy with just internet access and I no longer rely on the Agency server.

Cons

It is not possible to have more than one note open at a time.

Pros

Its easy to use and efficient for tracking documentation.

Cons

The only thing I didn't like was the time limit for being logged in.

Pros

Exym is user-friendly and adaptable. It also has good customer service and HIPAA compliance is a major plus.

Cons

Some aspects are designed in a rigid manner and cannot be adapted to our specific needs.

Pros

Using this program is a breeze and the training sessions have been really helpful in guiding me through it, it really makes navigation simple and efficient.

Cons

I have not discovered any problems yet.

Pros

It is simple to use which makes it easy to find things and manage my time.

Cons

There are too many sections which can sometimes make it difficult to find specific documents.

Pros

I appreciate that charting and billing within the system are user-friendly.

Cons

The wait time for resolving open tickets is considerable and Medicare billing isn't integrated into the system requiring additional purchase from a third party.

Pros

I find the system to be user-friendly and the layout makes sense.

Cons

Help desk response times are lengthy causing delays in our billing practices.

Pros

I am still learning the system because we have only been with Exym for less than a year, so cannot say much about it.

Cons

One thing is that the customer service is only available via email resulting in delayed responses. It's frustrating not being able to speak with a live person especially when encountering issues like the unexpected cessation of billing batching without prior notice.

Pros

It's incredibly easy to use and highly versatile, making it a great tool for a variety of needs.

Cons

Modifying reports requires an additional cost which is a drawback.

Pros

EXYM is a comprehensive EHR system. However with CalAIM we are eager to see the latest reports providing our management team with productivity numbers.

Cons

The delay in real-time data updates particularly for management needs can be frustrating. Also updates and changes are sometimes communicated at the last minute.

Pros

As an admin clerk creating charts uploading items and logging services is easy.

Cons

Currently I am facing issues with client communications becoming overwhelmed with reminder texts which stops further messages once the limit is reached.

Pros

Exym has made the billing process for the County easy and cost-effective, which would have been expensive otherwise.

Cons

The templates for creating documents have limited capabilities, specifically relating to formatting and design.

Pros

The support team and customer account representatives at EXYM are great and very helpful. They have provided us with additional training and support during a period of staff turnover at our agency. The cost is reasonable for a smaller agency like ours.

Cons

I am a clinical user and supervisor of this system and I think the dashboard and overall user experience could use some improvements. I find that there are too many steps involved in accessing frequently used tasks, which slows down productivity.