Fidelity EHR

Fidelity EHR is a behavioral health EHR system designed for providers serving children, youth, families, and underserved communities. While some users have expressed concerns that the platform lacks many important features otherwise offered by competitors, many have praised it for its responsive customer support.

What Is Fidelity EHR?

Fidelity EHR is a specialized electronic health record (EHR) platform designed to support behavioral health organizations. It is designed particularly for those serving children, youth, families, and underserved communities. Through evidence-based care models like wraparound and system of care (SOC), the software offers a suite of features. These include customizable dashboards, automated progress notes (SOAP, DAP, and BIRP formats), integrated billing tools for Medicaid and CPT claims, HIPAA-compliant secure messaging, and mobile access to support field-based care.

What Is Fidelity EHR Best Known For?

Fidelity EHR is best known for its strong support of the wraparound model, a team-based, holistic approach to behavioral healthcare that centers on the strengths and needs of children, youth, and families. The wraparound model involves a collaborative planning process where professionals, family members, and community partners work together to create a highly individualized care plan. FidelityEHR provides digital tools that streamline this coordination, enabling real-time collaboration, individualized progress tracking, and efficient documentation, making it especially valuable for organizations committed to delivering high-fidelity wraparound services.

Fidelity EHR Pricing

Fidelity EHR pricing varies based on the size and specific needs of the behavioral health organization. For small practices, the cost typically ranges from $200 to $500/provider/month, offering flexibility without compromising functionality.

Disclaimer: Pricing is subject to change.

Fidelity EHR Integrations

The vendor has not provided specific details regarding third-party integration.

How Does Fidelity EHR Work?

Here’s how you can get started with Fidelity EHR:

• Log in securely with your authorized credentials
• Access your personalized dashboard based on your role
• View caseloads, reminders, and pending tasks
• Create or update client records and care plans
• Document sessions using automated SOAP, DAP, or BIRP notes
• Communicate with team members via secure messaging
• Track client progress with real-time data and analytics
• Submit billing claims directly through the platform
• Review outcome reports and performance metrics

Who Is Fidelity EHR For?

FidelityEHR is designed for organizations across various industries and sectors that provide behavioral health and human services. These include:

• Behavioral health organizations
• Mental health clinics
• Substance abuse treatment centers
• Social service agencies
• Integrated health organizations
• Human services organizations
• Educational institutions

Is Fidelity EHR Right For You?

Fidelity EHR is a scalable, secure platform tailored for behavioral health and wraparound care organizations. Its cloud-based architecture supports multi-agency collaboration, multi-payer billing, and complex care coordination, making it ideal for systems of care (SOC) and community-based providers. The platform ensures compliance with HIPAA, HITECH, FERPA, NIST, and Section 508, incorporating role-based access controls, audit trails, and e-signatures to safeguard sensitive health data. Trusted by initiatives like the Illinois Access Initiative and South Carolina’s Continuum of Care, Fidelity EHR has been instrumental in enhancing adherence to the wraparound model and improving outcomes for children and families.

Still not sure whether Fidelity EHR could cater to the needs of your practice? Call us at (661) 384-7070 for personalized guidance to help you make an informed decision for your practice.