Genesis Chiropractic Software Reviews

“Packed with useful features

Pros

There are so many features of Genesis that we really like using at our office. One of the things I love is how well it connects the schedule and gives the doctor immediate access to notes. The scheduling is linked to our online system and Review Wave makes it quite easy for our patients to communicate with us. We also use their task bar to stay in touch within the office, which is great because its HIPAA-compliant. Plus, we can communicate directly with the Genesis team or billing to streamline any questions or concerns.

Cons

Genesis has a lot of features but we only use about 25 of them. One area thats been a bit tricky for us is the intake process as it is not the easiest for our patients to navigate and it often takes longer than we expected. Another issue is that the page transitions can be slow because multiple processes are happening at once. To help with this, we ended up upgrading our computers RAM to 16GB since the 8GB we had before just wasn't cutting it. That did help speed things up a bit.

“Valuable, despite some early hiccups

Pros

It has a lot of really useful features, like appointment tracking and it makes it easy for us to take detailed notes.

Cons

The inventory system doesn't support a bash-based setup which was disappointing. Also, the training felt like it took longer than what I expected.

“Simply Superb!!

Pros

One feature I really like is the option to customize the software and send insurance claims for authorization directly. It saves a lot of time. Plus it also allow us to create care plans for patients.

Cons

Genesis Chiropractic does not allow us to edit the intake forms which is a major flaw.

“A mix of positives and negatives

Pros

It is really well-designed and I use it every day to manage my practice. What I love is that I can customize it to fit my needs making it even more useful for what I do.

Cons

Difficult to access the report writing feature and comparing charts is also not that easy as I expected.

“Customer support is Fantastic

Pros

The best part about this software is that they are constantly updating the system. Plus the reporting features is amazing as it help us generate charts and information. We do not have any difficulty connecting with the customer service either.

Cons

I've noticed that the number of clicks needed for medical billing is a bit too high which is not ideal.

“If we can work with it, anyone can

Pros

Genesis has truly gone above and beyond for us and it honestly feels like a part of our team now. It is simply amazing! And if we were able to make the switch from paper and pencil, I am sure any office can make it work too.

Cons

Length of all forms and could be more client friendly.

“Excellent for chiropractic practices

Pros

Easy to use and customize. I also like reports as they are amazing and the billing feature is also pretty good. Everything is just a click away.

Cons

Opening a ticket for any communication is not as easy as I first thought.

“Always confident in their services

Pros

It is easier to use than any other software and has much more than I need.

Cons

They have made the software as simple as possible. No complaints.I am more than satisfied.

“Best in the market

Pros

We have been using Genesis EHR for about 10 years and it has been nothing but a blessing. Everything we need is literally a click away, Also we can make it look according to our requirements. Easy to use, flexible and consistent.

Cons

I wish that they had a system of talking to the customer staff directly than having to open a ticket.

“No faults, I'm beyond impressed

Pros

I am honestly grateful for the software as it has made our office so much more efficient. Honeslty there is no other software compared to this one. It has made our working experience very smooth.

Cons

No complaints as we were told everything in advance.

“Patients love it

Pros

It has made no-shows no longer a worry for us. We used to stress about them all the time, but now everythings much more manageable. It really helped us stay on top of appointments and reduce those no-shows.

Cons

We have nothing bad to report.

“We've had a wonderful experience

Pros

Our clients can schedule their own appointments and we are updated about it which is a huge plus.

Cons

One minor issue is that it has limited functionality.