ModMed gGastro EMR Reviews
18 Reviews
Overall Rating
4.3
18 Reviews
Rating Distribution
5
(9)
4
(6)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
18 Reviews
Rating Distribution
5
(9)
4
(6)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Excellent for Gi-specific practice
Excellent for Gi-specific practice
Pros
This software has a very futuristic approach when it comes to updating its features. It is GI specific and it helps a lot in our practice. Documentation integration with other organizations is very easy.
Cons
They are always improving so I dont have any complaints.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Pam
Woodholme Gastroenterology Associates, 10-49 employees
Mar 27, 2021
Complete system!
Complete system!
Pros
it is a Complete system which manages billing, scheduling and documenting all in one single unit. Very easy to learn and navigation is quite easy too.
Cons
Sometimes, it gets very slow!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Lynne
Texas digestive disease consultants, 1000+ employees
Mar 25, 2021
Using gGastro for quite some time now!
Using gGastro for quite some time now!
Pros
It is best for GI-specific practice. Everything gets controlled by one server. Billing, Notes, and patient portal are all under one system which makes it really convenient for the staff.
Cons
Enhancements requests are a bit slow but it happens rarely.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joyce
Seaford Endoscopy Center, 10-49 employees
Mar 22, 2021
Premier Software for GI services!
Premier Software for GI services!
Pros
The best thing about this software is that their team is continually trying to improve the product. The seamless link between endoscopy suite and office management has been possible to due to great implementation of information by this software. Really helpful for a managing practitioner.
Cons
On a general note, it gets a little inefficient when data load is there. team can surely improve the pace.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Richard
Winchester Gastroenterology Associates, 2-9 employees
Mar 19, 2021
Best GI-specific EHR software out there!
Best GI-specific EHR software out there!
Pros
It is one of the few GI specific software with an efficient workflow for scheduling, endoscopy and outpatient services. Managing documents and billing services is considerably faster than others.
Cons
Compatible with old versions of Windows. Upgrading would definitely be a plus!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Apurva T.
Medical Practice, 2-9 employees
Mar 16, 2021
Worth all your investments
Worth all your investments
Pros
gGastro EHR has been nothing less than a blessing. I have been using this software for a long time now. I love how its GI specific and that it can be customized according to your needs.
Cons
Enhancement requests are slow to happen sometimes.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joyce M.
Center Manager, 11-50 employees employees
Sep 15, 2020
Customer service is a call away
Customer service is a call away
Pros
This software makes everything so simple and easy. The staff is great and this software is great for endoscopy units.
Cons
Some areas require little improvements. They did claim that everything could be customized but seems like it was a false promise.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Mandy
endo, 11-50 employees employees
Sep 04, 2020
gGastro Review
gGastro Review
Pros
I found this software to be particularly beneficial for endoscopy units especially when its the sole software in use. It was straightforward for me to grasp and become proficient in. I must commend the exceptional customer support team who have been incredibly helpful throughout.
Cons
However I did notice that it wasnt as customizable as initially advertised during the sales pitch. There are certain areas for improvement that cannot be overlooked leaving some aspects and customizations unachievable.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Mandy
Hospital & Health Care, 11-50 employees
Mar 05, 2020
AllAround Great Feedback
AllAround Great Feedback
Pros
The ease of use is the most appealing aspect of this software. Being someone who quickly adapts to technological solutions I appreciated the seamless transition and the consistency of functions across various tasks. Its userfriendly nature made it easy for me to navigate across different departments without the need for extensive relearning.
Cons
Although not necessarily a downside I believe incorporating an instant messaging feature could further enhance its value. Often quick responses from colleagues are crucial and a live messaging option would undoubtedly elevate the efficiency of this already impressive software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 51-100 employees
Jan 01, 2019
Comprehensive Feedback on gGastro
Comprehensive Feedback on gGastro
Pros
This platform is the most suitable for GIrelated tasks effectively integrating the endoscopy workflow scheduling and outpatient management. I found the document management and fax integration to be commendable generally ensuring a swift operation.
Cons
However the softwares reliance on outdated Internet Explorer and ActiveX components has become a significant drawback hindering its performance with frequent issues after Windows updates. The patient portal and communication features are notably outdated making certain processes like prescription management unnecessarily complex and timeconsuming.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Apurva
Medical Practice, 1-10 employees
Sep 05, 2018
My Latest EMR Experience
My Latest EMR Experience
Pros
The platform is impressively easy to learn and navigate. Its a onestop solution for billing scheduling and messaging eliminating the need for multiple systems.
Cons
However it suffers from significant slowness which hampers productivity. Quick transitions between screens or typing at a faster pace are challenging which limits its potential for efficient patient service.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Lynne
Hospital & Health Care, 500+ employees
Aug 10, 2018
gMed A Large Groups Perspective
gMed A Large Groups Perspective
Pros
The softwares reporting capabilities for financial data are praiseworthy but it struggles when dealing with substantial volumes of clinical information. Reports particularly those spanning long durations tend to time out and fail to complete.
Cons
Conversely the reporting features for clinical aspects are notably weaker. It faces challenges when handling large data volumes often failing to complete tasks such as yeartodate reports for ten months or more.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Andria
Medical Practice, 101-500 employees
Nov 01, 2016
gMed Review from a User
gMed Review from a User
Pros
This software is remarkably userfriendly and specialized for GIrelated tasks making it intuitive and easy to use.
Cons
There are no significant issues to report the support team is attentive and actively working on improvements.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Stacey
Medical Practice, N/A employees
May 01, 2015
Dr. Nemecs Perspective on gMed
Dr. Nemecs Perspective on gMed
Pros
The leaderships commitment to continuous improvement and the softwares role as a premier GIspecific EHR are its standout features. Integration between clinical information from endoscopy suites and office work seamlessly when using gMed for both.
Cons
On the downside working with this electronic healthcare record is still cumbersome and inefficient. Clinical data is not readily accessible often necessitating searching in separate sections for the required information leading to dualdocumenting.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Richard
Medical Practice, N/A employees
May 01, 2015
Excellent EMR Experience
Excellent EMR Experience
Pros
This EMR system is incredibly easy to learn and wellorganized. It also offers seamless integration with external organizations demonstrating a forwardlooking approach.
Cons
There dont appear to be any significant issues and the support team is actively addressing any concerns that arise.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Pam
Medical Practice, N/A employees
May 01, 2015
gMed An Evolving Perspective
gMed An Evolving Perspective
Pros
Over time Ive become accustomed to the software and its idiosyncrasies managing to tailor it to my preferences.
Cons
My main gripe is the slow response to fix requests. Many obvious flaws seem to go unaddressed and some processes involve unnecessary steps. The softwares performance can be sluggish at times.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Gustavo
Medical Practice, N/A employees
Feb 01, 2015
Great Product from a Specialty Perspective
Great Product from a Specialty Perspective
Pros
This softwares specialtyspecific focus is its most appealing quality.
Cons
The primary challenge was transitioning from paper to electronic medical records. However now that the transition is complete reverting to paper seems unimaginable.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Tasha
Medical Practice, N/A employees
Jun 01, 2014
Tashas Perspective on gGastro
Tashas Perspective on gGastro
Pros
The softwares specialization for a particular medical field is its most attractive feature.
Cons
Transitioning from paper records to electronic medical records presented a challenge. However with the transition complete the benefits are evident and the software fulfills its purpose admirably.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Tasha
Medical Practice, N/A employees
Nov 01, 2013
Filters
Excellent for Gi-specific practice
Excellent for Gi-specific practice
Pros
This software has a very futuristic approach when it comes to updating its features. It is GI specific and it helps a lot in our practice. Documentation integration with other organizations is very easy.
Cons
They are always improving so I dont have any complaints.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Pam
Woodholme Gastroenterology Associates, 10-49 employees
Mar 27, 2021
Complete system!
Complete system!
Pros
it is a Complete system which manages billing, scheduling and documenting all in one single unit. Very easy to learn and navigation is quite easy too.
Cons
Sometimes, it gets very slow!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Lynne
Texas digestive disease consultants, 1000+ employees
Mar 25, 2021
Using gGastro for quite some time now!
Using gGastro for quite some time now!
Pros
It is best for GI-specific practice. Everything gets controlled by one server. Billing, Notes, and patient portal are all under one system which makes it really convenient for the staff.
Cons
Enhancements requests are a bit slow but it happens rarely.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joyce
Seaford Endoscopy Center, 10-49 employees
Mar 22, 2021
Premier Software for GI services!
Premier Software for GI services!
Pros
The best thing about this software is that their team is continually trying to improve the product. The seamless link between endoscopy suite and office management has been possible to due to great implementation of information by this software. Really helpful for a managing practitioner.
Cons
On a general note, it gets a little inefficient when data load is there. team can surely improve the pace.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Richard
Winchester Gastroenterology Associates, 2-9 employees
Mar 19, 2021
Best GI-specific EHR software out there!
Best GI-specific EHR software out there!
Pros
It is one of the few GI specific software with an efficient workflow for scheduling, endoscopy and outpatient services. Managing documents and billing services is considerably faster than others.
Cons
Compatible with old versions of Windows. Upgrading would definitely be a plus!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Apurva T.
Medical Practice, 2-9 employees
Mar 16, 2021
Worth all your investments
Worth all your investments
Pros
gGastro EHR has been nothing less than a blessing. I have been using this software for a long time now. I love how its GI specific and that it can be customized according to your needs.
Cons
Enhancement requests are slow to happen sometimes.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joyce M.
Center Manager, 11-50 employees employees
Sep 15, 2020
Customer service is a call away
Customer service is a call away
Pros
This software makes everything so simple and easy. The staff is great and this software is great for endoscopy units.
Cons
Some areas require little improvements. They did claim that everything could be customized but seems like it was a false promise.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Mandy
endo, 11-50 employees employees
Sep 04, 2020
gGastro Review
gGastro Review
Pros
I found this software to be particularly beneficial for endoscopy units especially when its the sole software in use. It was straightforward for me to grasp and become proficient in. I must commend the exceptional customer support team who have been incredibly helpful throughout.
Cons
However I did notice that it wasnt as customizable as initially advertised during the sales pitch. There are certain areas for improvement that cannot be overlooked leaving some aspects and customizations unachievable.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Mandy
Hospital & Health Care, 11-50 employees
Mar 05, 2020
AllAround Great Feedback
AllAround Great Feedback
Pros
The ease of use is the most appealing aspect of this software. Being someone who quickly adapts to technological solutions I appreciated the seamless transition and the consistency of functions across various tasks. Its userfriendly nature made it easy for me to navigate across different departments without the need for extensive relearning.
Cons
Although not necessarily a downside I believe incorporating an instant messaging feature could further enhance its value. Often quick responses from colleagues are crucial and a live messaging option would undoubtedly elevate the efficiency of this already impressive software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 51-100 employees
Jan 01, 2019
Comprehensive Feedback on gGastro
Comprehensive Feedback on gGastro
Pros
This platform is the most suitable for GIrelated tasks effectively integrating the endoscopy workflow scheduling and outpatient management. I found the document management and fax integration to be commendable generally ensuring a swift operation.
Cons
However the softwares reliance on outdated Internet Explorer and ActiveX components has become a significant drawback hindering its performance with frequent issues after Windows updates. The patient portal and communication features are notably outdated making certain processes like prescription management unnecessarily complex and timeconsuming.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Apurva
Medical Practice, 1-10 employees
Sep 05, 2018
My Latest EMR Experience
My Latest EMR Experience
Pros
The platform is impressively easy to learn and navigate. Its a onestop solution for billing scheduling and messaging eliminating the need for multiple systems.
Cons
However it suffers from significant slowness which hampers productivity. Quick transitions between screens or typing at a faster pace are challenging which limits its potential for efficient patient service.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Lynne
Hospital & Health Care, 500+ employees
Aug 10, 2018
gMed A Large Groups Perspective
gMed A Large Groups Perspective
Pros
The softwares reporting capabilities for financial data are praiseworthy but it struggles when dealing with substantial volumes of clinical information. Reports particularly those spanning long durations tend to time out and fail to complete.
Cons
Conversely the reporting features for clinical aspects are notably weaker. It faces challenges when handling large data volumes often failing to complete tasks such as yeartodate reports for ten months or more.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Andria
Medical Practice, 101-500 employees
Nov 01, 2016
gMed Review from a User
gMed Review from a User
Pros
This software is remarkably userfriendly and specialized for GIrelated tasks making it intuitive and easy to use.
Cons
There are no significant issues to report the support team is attentive and actively working on improvements.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Stacey
Medical Practice, N/A employees
May 01, 2015
Dr. Nemecs Perspective on gMed
Dr. Nemecs Perspective on gMed
Pros
The leaderships commitment to continuous improvement and the softwares role as a premier GIspecific EHR are its standout features. Integration between clinical information from endoscopy suites and office work seamlessly when using gMed for both.
Cons
On the downside working with this electronic healthcare record is still cumbersome and inefficient. Clinical data is not readily accessible often necessitating searching in separate sections for the required information leading to dualdocumenting.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Richard
Medical Practice, N/A employees
May 01, 2015
Excellent EMR Experience
Excellent EMR Experience
Pros
This EMR system is incredibly easy to learn and wellorganized. It also offers seamless integration with external organizations demonstrating a forwardlooking approach.
Cons
There dont appear to be any significant issues and the support team is actively addressing any concerns that arise.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Pam
Medical Practice, N/A employees
May 01, 2015
gMed An Evolving Perspective
gMed An Evolving Perspective
Pros
Over time Ive become accustomed to the software and its idiosyncrasies managing to tailor it to my preferences.
Cons
My main gripe is the slow response to fix requests. Many obvious flaws seem to go unaddressed and some processes involve unnecessary steps. The softwares performance can be sluggish at times.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Gustavo
Medical Practice, N/A employees
Feb 01, 2015
Great Product from a Specialty Perspective
Great Product from a Specialty Perspective
Pros
This softwares specialtyspecific focus is its most appealing quality.
Cons
The primary challenge was transitioning from paper to electronic medical records. However now that the transition is complete reverting to paper seems unimaginable.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Tasha
Medical Practice, N/A employees
Jun 01, 2014
Tashas Perspective on gGastro
Tashas Perspective on gGastro
Pros
The softwares specialization for a particular medical field is its most attractive feature.
Cons
Transitioning from paper records to electronic medical records presented a challenge. However with the transition complete the benefits are evident and the software fulfills its purpose admirably.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Tasha
Medical Practice, N/A employees
Nov 01, 2013