Total 18 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

33%

3

Stars

11%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Pam

Woodholme Gastroenterology Associates, 10-49 employees

5.0

Excellent for Gi-specific practice

Pros

This software has a very futuristic approach when it comes to updating its features. It is GI specific and it helps a lot in our practice. Documentation integration with other organizations is very easy.

Cons

They are always improving so I dont have any complaints.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

L
Lynne

Texas digestive disease consultants, 1000+ employees

5.0

Complete system!

Pros

it is a Complete system which manages billing, scheduling and documenting all in one single unit. Very easy to learn and navigation is quite easy too.

Cons

Sometimes, it gets very slow!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

J
Joyce

Seaford Endoscopy Center, 10-49 employees

5.0

Using gGastro for quite some time now!

Pros

It is best for GI-specific practice. Everything gets controlled by one server. Billing, Notes, and patient portal are all under one system which makes it really convenient for the staff.

Cons

Enhancements requests are a bit slow but it happens rarely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Winchester Gastroenterology Associates, 2-9 employees

5.0

Premier Software for GI services!

Pros

The best thing about this software is that their team is continually trying to improve the product. The seamless link between endoscopy suite and office management has been possible to due to great implementation of information by this software. Really helpful for a managing practitioner.

Cons

On a general note, it gets a little inefficient when data load is there. team can surely improve the pace.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AT
Apurva T.

Medical Practice, 2-9 employees

5.0

Best GI-specific EHR software out there!

Pros

It is one of the few GI specific software with an efficient workflow for scheduling, endoscopy and outpatient services. Managing documents and billing services is considerably faster than others.

Cons

Compatible with old versions of Windows. Upgrading would definitely be a plus!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JM
Joyce M.

Center Manager, 11-50 employees

5.0

Worth all your investments

Pros

gGastro EHR has been nothing less than a blessing. I have been using this software for a long time now. I love how its GI specific and that it can be customized according to your needs.

Cons

Enhancement requests are slow to happen sometimes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M
Mandy

endo, 11-50 employees

4.0

Customer service is a call away

Pros

This software makes everything so simple and easy. The staff is great and this software is great for endoscopy units.

Cons

Some areas require little improvements. They did claim that everything could be customized but seems like it was a false promise.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

M
Mandy

Hospital & Health Care, 11-50 employees

4.0

gGastro Review

Pros

I found this software to be particularly beneficial for endoscopy units especially when its the sole software in use. It was straightforward for me to grasp and become proficient in. I must commend the exceptional customer support team who have been incredibly helpful throughout.

Cons

However I did notice that it wasnt as customizable as initially advertised during the sales pitch. There are certain areas for improvement that cannot be overlooked leaving some aspects and customizations unachievable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

5.0

AllAround Great Feedback

Pros

The ease of use is the most appealing aspect of this software. Being someone who quickly adapts to technological solutions I appreciated the seamless transition and the consistency of functions across various tasks. Its userfriendly nature made it easy for me to navigate across different departments without the need for extensive relearning.

Cons

Although not necessarily a downside I believe incorporating an instant messaging feature could further enhance its value. Often quick responses from colleagues are crucial and a live messaging option would undoubtedly elevate the efficiency of this already impressive software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Apurva

Medical Practice, 1-10 employees

3.0

Comprehensive Feedback on gGastro

Pros

This platform is the most suitable for GIrelated tasks effectively integrating the endoscopy workflow scheduling and outpatient management. I found the document management and fax integration to be commendable generally ensuring a swift operation.

Cons

However the softwares reliance on outdated Internet Explorer and ActiveX components has become a significant drawback hindering its performance with frequent issues after Windows updates. The patient portal and communication features are notably outdated making certain processes like prescription management unnecessarily complex and timeconsuming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

L
Lynne

Hospital & Health Care, 500+ employees

4.0

My Latest EMR Experience

Pros

The platform is impressively easy to learn and navigate. Its a onestop solution for billing scheduling and messaging eliminating the need for multiple systems.

Cons

However it suffers from significant slowness which hampers productivity. Quick transitions between screens or typing at a faster pace are challenging which limits its potential for efficient patient service.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Andria

Medical Practice, 101-500 employees

2.0

gMed A Large Groups Perspective

Pros

The softwares reporting capabilities for financial data are praiseworthy but it struggles when dealing with substantial volumes of clinical information. Reports particularly those spanning long durations tend to time out and fail to complete.

Cons

Conversely the reporting features for clinical aspects are notably weaker. It faces challenges when handling large data volumes often failing to complete tasks such as yeartodate reports for ten months or more.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

S
Stacey

Medical Practice, N/A employees

4.0

gMed Review from a User

Pros

This software is remarkably userfriendly and specialized for GIrelated tasks making it intuitive and easy to use.

Cons

There are no significant issues to report the support team is attentive and actively working on improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R
Richard

Medical Practice, N/A employees

4.0

Dr. Nemecs Perspective on gMed

Pros

The leaderships commitment to continuous improvement and the softwares role as a premier GIspecific EHR are its standout features. Integration between clinical information from endoscopy suites and office work seamlessly when using gMed for both.

Cons

On the downside working with this electronic healthcare record is still cumbersome and inefficient. Clinical data is not readily accessible often necessitating searching in separate sections for the required information leading to dualdocumenting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

P
Pam

Medical Practice, N/A employees

5.0

Excellent EMR Experience

Pros

This EMR system is incredibly easy to learn and wellorganized. It also offers seamless integration with external organizations demonstrating a forwardlooking approach.

Cons

There dont appear to be any significant issues and the support team is actively addressing any concerns that arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G
Gustavo

Medical Practice, N/A employees

3.0

gMed An Evolving Perspective

Pros

Over time Ive become accustomed to the software and its idiosyncrasies managing to tailor it to my preferences.

Cons

My main gripe is the slow response to fix requests. Many obvious flaws seem to go unaddressed and some processes involve unnecessary steps. The softwares performance can be sluggish at times.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

T
Tasha

Medical Practice, N/A employees

4.0

Great Product from a Specialty Perspective

Pros

This softwares specialtyspecific focus is its most appealing quality.

Cons

The primary challenge was transitioning from paper to electronic medical records. However now that the transition is complete reverting to paper seems unimaginable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

T
Tasha

Medical Practice, N/A employees

5.0

Tashas Perspective on gGastro

Pros

The softwares specialization for a particular medical field is its most attractive feature.

Cons

Transitioning from paper records to electronic medical records presented a challenge. However with the transition complete the benefits are evident and the software fulfills its purpose admirably.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8