Greenway Health

What Is Greenway Health?

Greenway Health is a Health Information Technology (HIT) provider offering integrated electronic health records and revenue cycle management solutions. Its current platform, Novare, connects clinical, revenue cycle, and patient workflows to reduce manual handoffs between workflows.

Designed for ambulatory practices, Federally Qualified Health Centers (FQHCs), and tribal health organizations, it simplifies clinical documentation and financial operations. The platform features specialty-specific templates to support faster note-taking and automated eligibility verification to potentially prevent claim denials. Greenway Health has supported ambulatory practices for more than 40 years.

What Is Greenway Health Best For?

The software stands out for its ambient clinical documentation tools. Clinical Assist captures patient-provider conversation during the encounter and generates structured notes with less manual dictation or post-visit data entry. Providers can review and edit generated notes, while AI also provides coding support, including HCC indicators and ICD code suggestions. For clinicians who currently complete documentation after hours, this can help keep note completion within the visit window.

How Much Does Greenway Health Cost?

Greenway Health pricing approximately ranges from $300/user/month based on industry benchmark of comparable products. Actual costs are customized based on the practice size.

Beyond the subscription, estimated additional costs may include:

• Implementation - Practices should budget around $5,000–$100,000 one-time based on setup configuration, data migration, and implementation services
• e-Prescribing – Typically ranges from $40–$50/provider/month
• Support And Maintenance – Roughly costs around $100–$300/provider/month

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Greenway Health Integrations

The platform integrates with multiple third-party tools, including:

• CareTrack
• Zocdoc
• Surgimate
• HybridChart

How Does Greenway Health Work?

Here is how you can access Greenway Health’s platform and move through key clinical, administrative, and revenue cycle workflows:

• Log in and navigate the practice dashboard to review prioritized worklists and daily appointment status
• Prepare each appointment using smart scheduling, intake, automated eligibility verification, and benefit verification before the patient arrives
• Document the visit using ambient clinical documentation, which captures the patient-provider conversation and generates structured clinical notes during the encounter
• Use assistive coding and HCC identification tools to review suggested diagnosis and procedure codes, then confirm or adjust before the patient leaves
• Run claim readiness checks on completed encounters to flag documentation or coding gaps, then resolve denials and manage appeals within the billing workflow
• Process patient payments through Greenway Health® Pay and review cash posting once the encounter is closed
• Open Practice Analytics dashboards to monitor clinical, financial, and operational performance metrics across providers and locations
• Send referrals and follow-up tasks through Greenway Health's interoperability and patient engagement tools to supports care coordination across transitions

Who Is Greenway Health For?

The software addresses the needs of the following specialties:

• Primary care and internal medicine
• Pediatrics
• Community health
• OB-GYN
• Tribal health

Greenway Health Use Cases

Based on our analysis of Greenway Health features and user feedback, we have identified key scenarios where this software is a good fit:

Federally Qualified Health Centers Managing Complex Reporting

FQHCs face reporting requirements that general ambulatory software may not address, including UDS, Ryan White, and PRAPARE reporting. Greenway Health's FQHC-specific tools include a UDS dashboard with access to reporting tables, along with auto-populated data for programs such as MIPS and Promoting Interoperability. This addresses a reporting burden specific to community health organizations.

Multi-Specialty Groups Struggling With Generic Templates

A multi-specialty group risks slowing documentation when providers use generic templates not suited to their clinical discipline. Greenway Health offers customizable clinical templates and specialty-specific workflows across its EHR platform, with dedicated configurations available for specialties including primary care, OB-GYN, pediatrics, and community health. This suits groups spanning several specialties under one system where documentation efficiency and clinical workflow requirements vary by discipline.

Practices Looking To Improve Revenue Cycle Management Workflows

Manual eligibility checks and claim scrubbing take staff time and still leave room for denials. Greenway Health's revenue cycle tools include automated eligibility verification, claim readiness checks, and denials automation. For billing teams managing high claim volumes, this can help reduce the manual review required before a claim reaches the payer.

Community Health And Tribal Health Organizations

Community health centers and tribal health organizations often need EHR tools built around sliding fee scales, wrap-rate billing, and population health tracking rather than standard fee-for-service structures. Greenway Health includes an auto-calculating sliding fee scale and specialized FQHC and tribal health billing support, addressing billing configurations that standard ambulatory software typically does not accommodate.

Is Greenway Health Right For You?

If your practice needs integrated clinical documentation and revenue cycle management, Greenway Health is worth evaluating. For practices that exchange data with external providers, payers, and public health agencies, Greenway's interoperability platform supports standards-based exchange via HL7, FHIR, and C-CDA. Additionally, it supports CommonWell connectivity and automated electronic case reporting. Additionally, Greenway Health holds HITRUST Certification for security and compliance validation, and is built on AWS infrastructure.

Greenway Health has also received the KLAS Most Improved Physician Practice Solution award for 2026, Black Book's 2025 Top-Rated EHR Vendors by Specialty recognition, and the 2024 Healthiverse Heroes Gold Award.

Still not sure about Greenway Health? Contact us at (661) 384-7070 and we can help you make an informed decision.