Greenway Health

Greenway’s EHR supports clinical workflows from pre-visit preparation through post-visit billing. It combines scheduling, intake, eligibility verification, and authorization readiness with ambient documentation, chart summarization, assistive coding, HCC identification, and longitudinal patient records. After the encounter, integrated billing, claims, payment posting, and revenue analytics carry clinical information into financial workflows.

Its practice management tools handle administrative activities such as scheduling, eligibility verification, billing, claims, reporting, and operational workflows. These functions are connected with clinical and revenue workflows, allowing information to move between front-office, clinical, and billing activities instead of being maintained in separate processes.

Greenway Health software provides revenue cycle tools covering eligibility, authorization, coding, claims, denials, appeals, payment posting, and follow-up. Greenway also offers revenue cycle services that can handle functions such as claim submission, insurance follow-up, patient accounts receivable, and payment posting.

Greenway Patient Connect handles patient-facing activities including scheduling, registration, intake, communication, and payments. Patients can use digital tools to schedule appointments, complete intake activities, communicate with practices, and make payments. The platform connects these interactions with the practice's clinical and administrative workflows.

Greenway Telehealth provides browser-based virtual visits with chat, voice, and video capabilities. Staff can launch visits and track patient flow from within the EHR. Patients can join through a browser without downloading software. The system also supports guests, authorized representatives, translators, SMS or email invitations, and pre-visit audio and video testing.

Greenway provides reports and dashboards using clinical, operational, financial, and practice management data. Practices can create and share reports covering areas such as productivity, revenue, patient trends, and overall performance. The system can also provide alerts for selected performance indicators so users can monitor changes without manually reviewing every report.

Greenway’s interoperability platform connects the EHR with labs, pharmacies, health information exchanges, payers, public health agencies, and other healthcare systems. It supports HL7, FHIR, C-CDA, and CommonWell connectivity for exchanging patient and clinical data, while Carequality expands connectivity across participating healthcare networks. Greenway also offers FHIR and proprietary APIs for connecting third-party applications and internal systems. Additionally, it supports immunization registry reporting, payer data exchange, and automated electronic case reporting to public health agencies.