Healow is a comprehensive patient engagement platform developed by eClinicalWorks to support practices in delivering value-based care. Healow reviews often highlight the software's user-friendly interface, helpful appointment reminders, and useful online resources for both staff and patients. However, some feedback points to challenges such as slow system performance during updates, difficulties with third-party integrations, and delayed customer support response times. Overall, Healow offers valuable tools for patient experience management.
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Pros
Mobile app with notifications
Efficient template creation
Automated appointment reminders
Cons
Slow system performance
Integration challenges
Occasional double billing
Total 11 reviews
2.5
All reviews are from verified customers
Rating Distribution
5
Stars18%
4
Stars27%
3
Stars0%
2
Stars0%
1
Stars55%
Satisfaction score
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
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