Healow is a comprehensive patient engagement platform developed by eClinicalWorks to support practices in delivering value-based care. Healow reviews often highlight the software's user-friendly interface, helpful appointment reminders, and useful online resources for both staff and patients. However, some feedback points to challenges such as slow system performance during updates, difficulties with third-party integrations, and delayed customer support response times. Overall, Healow offers valuable tools for patient experience management.
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Pros
- Mobile app with notifications
- Efficient template creation
- Automated appointment reminders
Cons
- Slow system performance
- Integration challenges
- Occasional double billing
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