softwareHealow Software Reviews
5 Reviews
Overall Rating
4.4
5 Reviews
Rating Distribution
5
(2)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.4
5 Reviews
Rating Distribution
5
(2)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Filters
Specialty
Provider Size
Time Used
Stays up to date and offers great customer support.
Stays up to date and offers great customer support.
Pros
The online resources helped me a lot when I was new to the software. It made navigating the system much easier and allowed me to quickly get up-to-speed on all of its features.
Cons
The customer service could be improved as I found it difficult to reach out for help at times. Also, the wait time for responses was sometimes too long.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Debbie H.
Medical Practice, 1-10 employees
Feb 23, 2023
Healow review.
Healow review.
Pros
The Healow software is incredibly helpful when it comes to managing health information. It’s user-friendly and I love the automated reminders that keep me updated with upcoming appointments.
Cons
The only downside to Healow is that it can be slow at times. It takes some time for the platform to load, which can be annoying when trying to get into my patient records quickly.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Shoshana M.
Medical Practice, 11-50 employees
Jan 11, 2023
Gets the job done.
Gets the job done.
Pros
Healow has made managing appointments and information a breeze! I love how user-friendly the interface is and that they offer resources to help with navigating the healthcare system.
Cons
The only downside I have experienced is that it can be difficult to find pricing information for the software. I wish that information was more readily available.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jason A.
Health, Wellness and Fitness, 11-50 employees
Dec 15, 2022
A brilliant software!
A brilliant software!
Pros
My experience with Healow has been great! The software is easy to use and I love that it has an app with notifications. The reminders are helpful to stay up-to-date with appointments and refills.
Cons
The only negative experience I had was the customer service. It took a while to get help when I needed assistance with setting up my account. Also, the wait time for a response was long.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Knott C.
Hospital and Health Care, 11-50 employees
Nov 24, 2022
Great platform for learning and large-scale patient management.
Great platform for learning and large-scale patient management.
Pros
I have been using it to train users, from medical students to healthcare professionals, so that they are aware of all the relevant medical knowledge. Healow also provides excellent online support to assist users and easy template-making to quickly add patient records. And I can also easily share clinical notes made by the users.
Cons
The UI, however, is unnecessarily complex and requires a lot of clicks in order to navigate anywhere. Third-party integrations are somewhat workable but challenging to implement, and customer support is slow.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Knott C.
Hospital and Health Care, 5001-10,000 employees employees
Oct 22, 2022
Filters
Stays up to date and offers great customer support.
Stays up to date and offers great customer support.
Pros
The online resources helped me a lot when I was new to the software. It made navigating the system much easier and allowed me to quickly get up-to-speed on all of its features.
Cons
The customer service could be improved as I found it difficult to reach out for help at times. Also, the wait time for responses was sometimes too long.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Debbie H.
Medical Practice, 1-10 employees
Feb 23, 2023
Healow review.
Healow review.
Pros
The Healow software is incredibly helpful when it comes to managing health information. It’s user-friendly and I love the automated reminders that keep me updated with upcoming appointments.
Cons
The only downside to Healow is that it can be slow at times. It takes some time for the platform to load, which can be annoying when trying to get into my patient records quickly.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Shoshana M.
Medical Practice, 11-50 employees
Jan 11, 2023
Gets the job done.
Gets the job done.
Pros
Healow has made managing appointments and information a breeze! I love how user-friendly the interface is and that they offer resources to help with navigating the healthcare system.
Cons
The only downside I have experienced is that it can be difficult to find pricing information for the software. I wish that information was more readily available.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jason A.
Health, Wellness and Fitness, 11-50 employees
Dec 15, 2022
A brilliant software!
A brilliant software!
Pros
My experience with Healow has been great! The software is easy to use and I love that it has an app with notifications. The reminders are helpful to stay up-to-date with appointments and refills.
Cons
The only negative experience I had was the customer service. It took a while to get help when I needed assistance with setting up my account. Also, the wait time for a response was long.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Knott C.
Hospital and Health Care, 11-50 employees
Nov 24, 2022
Great platform for learning and large-scale patient management.
Great platform for learning and large-scale patient management.
Pros
I have been using it to train users, from medical students to healthcare professionals, so that they are aware of all the relevant medical knowledge. Healow also provides excellent online support to assist users and easy template-making to quickly add patient records. And I can also easily share clinical notes made by the users.
Cons
The UI, however, is unnecessarily complex and requires a lot of clicks in order to navigate anywhere. Third-party integrations are somewhat workable but challenging to implement, and customer support is slow.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Knott C.
Hospital and Health Care, 5001-10,000 employees employees
Oct 22, 2022