Lawrence
Healthcare, 11-50 employees
More than a year
“Thank you HIPAA VIDEO for being HIPAA COMPLIANT and simple to use...especially for our Patients”
Pros
It's simple for our patients to use, with no downloads needed. The clarity of appointments is excellent. This is a truly HIPAA-compliant, industry-leading telemedicine platform with live customer service.
Cons
No issues. Love their Platform and Service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Healthcare, 11-50 employees
Less than a year
“Great TELEMEDICINE Platform!”
Pros
HIPAA-compliant, with an easy-to-obtain BAA, simple for patients to use, featuring great modules and clear appointments, plus live customer service.
Cons
No issues. I wish I can submit a least issue. However, we are VERY satisfied and would recommend this product HIPAA VIDEO.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Healthcare, 1-10 employees
Less than a year
“HIPAA video review”
Pros
I appreciate the organized calendar and the immediate emails for appointments. When it works, it works really well.
Cons
I have found that many of my patients who have android phone types such as Samsung, etc. cannot use the app. I am unable to see or speak with them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
