Overall Rating

4.3

3 Reviews

Rating Distribution

5

star

(2)

4

star

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Thank you HIPAA VIDEO for being HIPAA COMPLIANT and simple to use...especially for our Patients
Pros

It's simple for our patients to use, with no downloads needed. The clarity of appointments is excellent. This is a truly HIPAA-compliant, industry-leading telemedicine platform with live customer service.

Cons

No issues. Love their Platform and Service.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lawrence

Medical Practice, 11-50 employees

More than a year

November 2020

Great TELEMEDICINE Platform!
Pros

HIPAA-compliant, with an easy-to-obtain BAA, simple for patients to use, featuring great modules and clear appointments, plus live customer service.

Cons

No issues. I wish I can submit a least issue. However, we are VERY satisfied and would recommend this product HIPAA VIDEO.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Henry

Health, Wellness and Fitness, 11-50 employees

Less than a year

November 2020

HIPAA video review
Pros

I appreciate the organized calendar and the immediate emails for appointments. When it works, it works really well.

Cons

I have found that many of my patients who have android phone types such as Samsung, etc. cannot use the app. I am unable to see or speak with them.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

Karen

Mental Health Care, 1-10 employees

Less than a year

November 2020