Gabriela
Hospital & Health Care, 11-50 employees
“IntellechartPRO User (5+ years)
Pros
The product's ease of use and training process stand out, with patient information clearly organized and displayed.
Cons
More document subcategories are desired, but they cannot be saved without specific designations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Tracey
Medical Practice, 11-50 employees
“Quality EHR
Pros
learning curve was smooth and straightforward, making the experience enjoyable.
Cons
Integration of exams from the old system is needed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Andrea
Hospital & Health Care, 11-50 employees
“Less Clicking More Patient Care
Pros
The exam process is seamlessly integrated into a single page, eliminating the need to navigate through multiple screens or tabs.
Cons
The knowledge base can be challenging to navigate, but support is readily available to assist when needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jennifer
Medical Practice, 11-50 employees
“Cloud based software, very streamlined
Pros
The transition to a cloud-based software has been beneficial, allowing access from anywhere and anytime. While the shift from paper to cloud required some effort, the robust support and imaging facility features made it worthwhile.
Cons
Initial overwhelm is possible, but the excellent support provided significantly alleviates this.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Max
Medical Practice, 11-50 employees
“Great experience, no issues
Pros
The software's user-friendliness and cloud-based accessibility make it highly recommendable for anyone.
Cons
No notable drawbacks, except for a potential desire for additional colors within the workflow to designate specific areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
evelyn
Medical Practice, 11-50 employees
“Awesome system!!
Pros
It's effortlessly easy to use, especially for ophthalmology, with seamless integration with the Iris registry.
Cons
No cons identified; the software works exceptionally well for ophthalmology, is MIPS-compliant, and presents no issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Medical Practice, 51-100 employees
“Hands down the best in town
Pros
The user interface is friendly and intuitive, allowing experienced techs to quickly find what they need while maintaining ample time for patient interaction.
Cons
For inexperienced technicians, the system may initially feel overwhelming. Additionally, on the billing side, it could be slightly clearer when signing a chart if potential issues, such as intravitreal injection time frames, are present.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Medical Practice, 11-50 employees
“Best Ophthalmology EMR
Pros
The specialty-specific nature of the EMR enhances its navigability, with predictive features saving considerable clinician time. Additionally, both the sales and support teams are exceptional.
Cons
While the price is competitive and offers great value, it could be more affordable. However, given its overall quality, it remains a worthwhile investment.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Corina
Medical Practice, 11-50 employees
“Good option for medical offices.
Pros
system's utilization in the medical unit has facilitated thorough verification of retinal scanning and treatment applications, with modules for patient loading and story visualization. Regular updates ensure ongoing improvements.
Cons
The software demonstrates practicality and adaptability to any medical organization. Supplier responses are consistently prompt and appropriate, enhancing the service provided.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Carol
Not Specified, 11-50 employees
“MDIntelleSys EMR system, solid but a bit ponderous
Pros
The ability to view testing images without switching pages and efficient secure communication are notable features.
Cons
The billing process can be somewhat time-consuming when working with both superbills and EMR. Transitioning to a tablet interface may streamline this process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lori
Medical Practice, 1-10 employees
“MDIntellesys Intellechart
Pros
The software seamlessly integrates with scheduling and billing, understanding the specific needs of pediatric ophthalmology. Upgrades are smooth, and customer service is exceptional.
Cons
MDI Intellechart has few drawbacks, as it is user-friendly with available training demos. Occasionally, coding may pose challenges, but customer service support is always accessible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Medical Practice, 11-50 employees
“Excellent EMR
Pros
ease of use, coupled with excellent customer service and free upgrades, adds to the software's appeal.
Cons
Nothing I can think of.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, N/A employees
“MDI Version 6.4.3 Excellent EMR for General Ophthalmologists
Pros
Designed by an ophthalmologist, the product caters precisely to the specialty's requirements, with exceptional customer service.
Cons
Internet speed challenges in rural areas may occasionally impact performance, but the benefits of a cloud-based system, including secure offsite storage and continual upgrades, outweigh these minor inconveniences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johanna
Not Specified, N/A employees
Free Trial
“Longtime user. Big bang for the buck. Totally user friendly and customizable.
Pros
MDI demonstrates a collaborative approach, considering clients as partners, and excels in meeting Meaningful Use requirements. The EMR system is deemed indispensable for modern practices.
Cons
No notable drawbacks or disadvantages have been observed or identified upon evaluation of the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Lois
Not Specified, N/A employees
Free Trial
“I am happy overall.
Pros
MDI's exceptional support contributes to significant efficiency gains, particularly in immediate exam summary transmission. The software eliminates the need for dictation, further enhancing productivity.
Cons
Similar to previous points, inexperienced technicians may find the system overwhelming initially. Additionally, improvements could be made to highlight potential billing issues more prominently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yujen
Not Specified, N/A employees
Free Trial
“We looked for a new EMR for a long time, this one is the best!
Pros
MDIntelleSys stands out for its ease of learning and efficient customer support, making the transition seamless and maintaining productivity.
Cons
More document subcategories are desired, but they require specific designations for saving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Not Specified, N/A employees
Free Trial
“Excellent EMR for General Ophthalmologists
Pros
MDIntelleSys is highly recommended for its well-organized and efficient software, significantly improving practice efficiency.
Cons
MDI Intellechart generally offers ease of use with available training demos. Coding complexities may arise occasionally, but responsive customer service aids in resolving any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Not Specified, N/A employees
Free Trial
“Overall good
Pros
integration with practice management and equipment is seamless, with responsive US-based technical support. Client input is valued for continual product improvement.
Cons
Periodic system downtimes for maintenance are acknowledged, primarily occurring during non-working hours. Users may need to adjust to different browser behavior.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Aaron
Not Specified, N/A employees
Free Trial
“It is a good software for the money.
Pros
The software's efficiencies have led to reduced work hours, eliminated transcription needs, and streamlined billing processes, resulting in substantial cost savings.
Cons
Default settings generally suffice for most patients, with minimal need for customization specific to practice requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Not Specified, N/A employees
Free Trial
“About MDIntelleSys
Pros
MDI's ease of use and valuable on-site training have been instrumental in gradual integration into daily practice.
Cons
Any issues encountered since the system's implementation have been promptly addressed, leading to overall satisfaction with the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Karen
Not Specified, N/A employees
Free Trial
“easy to use, but functions are too little
Pros
Choosing MDI for EMR needs has proven to be a wise decision for the practice.
Cons
No identified drawbacks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Samm
Not Specified, N/A employees
Free Trial
“MDIntelleSys is one of the most user friendly EMRs in terms of use.
Pros
MDI has effectively met all practice needs, surpassing other software options.
Cons
Similar to previous points, additional document subcategories are desired, but they necessitate specific designations for saving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Not Specified, N/A employees
Free Trial
“Multifunction
Pros
MDI's web-based approach aligns with the practice's needs for accessibility and immediate updates. Expert staff and comprehensive demonstrations convinced the practice of its superiority.
Cons
While the knowledge base may pose challenges in locating certain information, readily available support is willing to assist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matt
Not Specified, N/A employees
Free Trial
“Great EMR
Pros
The training overseen by knowledgeable experts has facilitated successful implementation across multiple locations.
Cons
Aside from a potential desire for additional colors within the workflow, no significant drawbacks are noted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Not Specified, N/A employees
Free Trial
“MDIntelleSys Review
Pros
MD Intellesys has met expectations, with seamless implementation and improved productivity, all while keeping costs lower than anticipated.
Cons
Initial overwhelm may occur, but comprehensive support greatly aids in navigating the system effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
