...

Pros

  • Efficient imaging visualization

  • Specialty-focused tools

  • Good connection with iris registry

Cons

  • Occasional coding issues

  • Limited document subcategories

  • Complex initial setup

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

G
Gabriela

Hospital & Health Care, 11-50 employees

5.0

IntellechartPRO User (5+ years)

Pros

The product's ease of use and training process stand out, with patient information clearly organized and displayed.

Cons

More document subcategories are desired, but they cannot be saved without specific designations.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

T
Tracey

Medical Practice, 11-50 employees

4.0

Quality EHR

Pros

learning curve was smooth and straightforward, making the experience enjoyable.

Cons

Integration of exams from the old system is needed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Andrea

Hospital & Health Care, 11-50 employees

5.0

Less Clicking More Patient Care

Pros

The exam process is seamlessly integrated into a single page, eliminating the need to navigate through multiple screens or tabs.

Cons

The knowledge base can be challenging to navigate, but support is readily available to assist when needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J
Jennifer

Medical Practice, 11-50 employees

5.0

Cloud based software, very streamlined

Pros

The transition to a cloud-based software has been beneficial, allowing access from anywhere and anytime. While the shift from paper to cloud required some effort, the robust support and imaging facility features made it worthwhile.

Cons

Initial overwhelm is possible, but the excellent support provided significantly alleviates this.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M
Max

Medical Practice, 11-50 employees

5.0

Great experience, no issues

Pros

The software's user-friendliness and cloud-based accessibility make it highly recommendable for anyone.

Cons

No notable drawbacks, except for a potential desire for additional colors within the workflow to designate specific areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
evelyn

Medical Practice, 11-50 employees

5.0

Awesome system!!

Pros

It's effortlessly easy to use, especially for ophthalmology, with seamless integration with the Iris registry.

Cons

No cons identified; the software works exceptionally well for ophthalmology, is MIPS-compliant, and presents no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Medical Practice, 51-100 employees

5.0

Hands down the best in town

Pros

The user interface is friendly and intuitive, allowing experienced techs to quickly find what they need while maintaining ample time for patient interaction.

Cons

For inexperienced technicians, the system may initially feel overwhelming. Additionally, on the billing side, it could be slightly clearer when signing a chart if potential issues, such as intravitreal injection time frames, are present.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ruth

Medical Practice, 11-50 employees

5.0

Best Ophthalmology EMR

Pros

The specialty-specific nature of the EMR enhances its navigability, with predictive features saving considerable clinician time. Additionally, both the sales and support teams are exceptional.

Cons

While the price is competitive and offers great value, it could be more affordable. However, given its overall quality, it remains a worthwhile investment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

C
Corina

Medical Practice, 11-50 employees

5.0

Good option for medical offices.

Pros

system's utilization in the medical unit has facilitated thorough verification of retinal scanning and treatment applications, with modules for patient loading and story visualization. Regular updates ensure ongoing improvements.

Cons

The software demonstrates practicality and adaptability to any medical organization. Supplier responses are consistently prompt and appropriate, enhancing the service provided.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C
Carol

Not Specified, 11-50 employees

4.0

MDIntelleSys EMR system, solid but a bit ponderous

Pros

The ability to view testing images without switching pages and efficient secure communication are notable features.

Cons

The billing process can be somewhat time-consuming when working with both superbills and EMR. Transitioning to a tablet interface may streamline this process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Lori

Medical Practice, 1-10 employees

5.0

MDIntellesys Intellechart

Pros

The software seamlessly integrates with scheduling and billing, understanding the specific needs of pediatric ophthalmology. Upgrades are smooth, and customer service is exceptional.

Cons

MDI Intellechart has few drawbacks, as it is user-friendly with available training demos. Occasionally, coding may pose challenges, but customer service support is always accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mary

Medical Practice, 11-50 employees

5.0

Excellent EMR

Pros

ease of use, coupled with excellent customer service and free upgrades, adds to the software's appeal.

Cons

Nothing I can think of.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisa

Medical Practice, N/A employees

5.0

MDI Version 6.4.3 Excellent EMR for General Ophthalmologists

Pros

Designed by an ophthalmologist, the product caters precisely to the specialty's requirements, with exceptional customer service.

Cons

Internet speed challenges in rural areas may occasionally impact performance, but the benefits of a cloud-based system, including secure offsite storage and continual upgrades, outweigh these minor inconveniences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Johanna

Not Specified, N/A employees

Free Trial

4.0

Longtime user. Big bang for the buck. Totally user friendly and customizable.

Pros

MDI demonstrates a collaborative approach, considering clients as partners, and excels in meeting Meaningful Use requirements. The EMR system is deemed indispensable for modern practices.

Cons

No notable drawbacks or disadvantages have been observed or identified upon evaluation of the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

L
Lois

Not Specified, N/A employees

Free Trial

5.0

I am happy overall.

Pros

MDI's exceptional support contributes to significant efficiency gains, particularly in immediate exam summary transmission. The software eliminates the need for dictation, further enhancing productivity.

Cons

Similar to previous points, inexperienced technicians may find the system overwhelming initially. Additionally, improvements could be made to highlight potential billing issues more prominently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yujen

Not Specified, N/A employees

Free Trial

5.0

We looked for a new EMR for a long time, this one is the best!

Pros

MDIntelleSys stands out for its ease of learning and efficient customer support, making the transition seamless and maintaining productivity.

Cons

More document subcategories are desired, but they require specific designations for saving.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Not Specified, N/A employees

Free Trial

5.0

Excellent EMR for General Ophthalmologists

Pros

MDIntelleSys is highly recommended for its well-organized and efficient software, significantly improving practice efficiency.

Cons

MDI Intellechart generally offers ease of use with available training demos. Coding complexities may arise occasionally, but responsive customer service aids in resolving any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Not Specified, N/A employees

Free Trial

5.0

Overall good

Pros

integration with practice management and equipment is seamless, with responsive US-based technical support. Client input is valued for continual product improvement.

Cons

Periodic system downtimes for maintenance are acknowledged, primarily occurring during non-working hours. Users may need to adjust to different browser behavior.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Aaron

Not Specified, N/A employees

Free Trial

5.0

It is a good software for the money.

Pros

The software's efficiencies have led to reduced work hours, eliminated transcription needs, and streamlined billing processes, resulting in substantial cost savings.

Cons

Default settings generally suffice for most patients, with minimal need for customization specific to practice requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Linda

Not Specified, N/A employees

Free Trial

4.0

About MDIntelleSys

Pros

MDI's ease of use and valuable on-site training have been instrumental in gradual integration into daily practice.

Cons

Any issues encountered since the system's implementation have been promptly addressed, leading to overall satisfaction with the system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10