iO Practiceware Reviews

Pros

It has many features that we can use it to store patient information, monitor status, schedule appointments, and process insurance billing all from one place.

Cons

There are a few glitches here and there, but I cant think of any big flaws in this software.

Pros

All the employees and customers are happy with the iO Practiceware EHR Software. Simple and Effective, as they call it. Also, their customer support is indeed one of the best in the market.

Cons

Nothing to complain about so far.

Pros

The insurance claim and billing make it easy for us to settle payments and contact healthcare providers.

Cons

Takes some time to learn the shortcuts but when you do it becomes very useful and time-saving.

Pros

It has all the standard features of a good system, such as the ability to add notes and create new appointments with ease.

Cons

The font size is a little smaller than the average, but customer service has already contacted me to discuss this.

Pros

This solution is worth the trouble of switching because it has made our lives easier. We can change the preferences to fit our clinic.

Cons

The training videos lack information that we need.

Pros

They have customization options to make charts easier to fill.

Cons

The scheduling and billing features have too many bugs. You cannot edit it afterwards because it starts freezing up.

Pros

The marketing analytics feature is very useful and gives us insights into our practice that our last software did not.

Cons

It takes too long to upload and attach documents.

Pros

The software has all the features to create and store medical records in a safe and secure location which can be accessed at any time.

Cons

The scanning options takes a lot of time to load.

Pros

The software provides a smooth experience and we are able to increase our efficiency by 50%.

Cons

The customization options are not designed according to a small practice and they should include more templates.

Pros

It has so many functions that we can store patient files, update status, set appointments and process billing with insurance from the same system.

Cons

There are a few bugs that require fixing but otherwise it is great.

Pros

It comes with the options for adding notes and creating new appointments like any EHR should.

Cons

It does not have all the customization options and we need to manually input everything.

Pros

We are using this to create and maintain medical records and have found it so much more convenient than paper files.

Cons

There needs to be a better patient portal so they can also access their reports from home.

Pros

I am happy with how well our employees have adapted to the software. We are using it to manage the practice and keep track of records.

Cons

There are a few glitches in the system which can get annoying.

Pros

iO is great for managing health records and it has never let me down. I can process billing much more efficiently now and my job is less stressful.

Cons

I have encountered a few glitches and bugs which were immediately reported to technical support.

Pros

Good for creating and maintaining medical records.

Cons

Not being able to customise data is a real big turn off, honestly.

Pros

iO Practiceware EHR is the best EHR software I have ever used. I dont face many issues while using this software but when I do, the customer support is right there to help me out. Outstanding features.

Cons

The font size is a little smaller than usual but the customer support has already gotten in touch with me about this issue.

Pros

it helps us do our jobs better. Very reliable and efficient.

Cons

Just a few bugs but cant point out any major drawback of this software.

Pros

The layout is simple and easy to understand.

Cons

The system overall is very slow, it takes hours to update information and to access records making it insufficient for daily use. I also dont appreciate the lack of concern that is shown by the customer support team.