Jane App Reviews

“Printing Day Sheets

Pros

Jane is easy to use and mostly intuitive allowing quick access to patient records and easy updates.

Cons

Sometimes in the Appointment side bar under Billing we need to click on a patients Membership Package before the proper billing is displayed. It would be helpful if Jane could be more consistent in this area.

“Would highly recommend

Pros

The customer service provided by Jane is amazing always expanding what the platform can do.

Cons

It would be useful to have separate functions for billing companies and invoicing for clinicians. Additionally the ability to mark a room as busy with a check mark without sharing the full calendar would be convenient for owners.

“Afsaneh

Pros

Yes Jane is very useful easy to use and helps manage schedules effectively.

Cons

Everything is satisfactory and useful.

“Jane Helped Defraud my Private Practice

Pros

I trusted Jane from my experience as a student counselor and found it easy to use when opening my private practice. The emails from Jane always felt supportive and the learning curve was manageable.

Cons

After using it for a year I realized that the supportive facade was just a front. Setting up direct insurance billing was far from hassle-free. Despite claims of simple billing handling fraudulent credit card claims proved to be a nightmare. Its disappointing that Jane didnt support me in this situation.

“Jane is the best thing since sliced bread! It is amazing!

Pros

Jane manages most of the administrative stress for my business making it less stressful to operate.

Cons

So far I havent encountered any issues that the tech support team couldnt help solve.

“Best Customer Support EVER

Pros

Janes support system is top-notch providing kind and helpful assistance especially for billing issues.

Cons

Absolutely nothing! I highly recommend Jane especially for physiotherapy clinics.

“Jane Has Amazing Customer Service

Pros

Jane is very easy to learn and well laid out. The outstanding customer service along with the Help Guide makes it easy to get timely assistance.

Cons

It would be beneficial to have multiple email addresses per patient and flexible pricing options for services that occasionally vary.

“Best EMR for our small medspa

Pros

Im impressed by the customer support provided by Jane. The system is user-friendly and the customer service representatives are always cheerful and helpful patiently assisting me in setting up my business.

Cons

I would appreciate the option to email or text my clients directly through Jane.

“Thank you

Pros

I appreciate the ease of booking appointments and the overall look of the schedule in Jane.

Cons

Billing involves too many clicks to navigate to the desired destination.

“Product Review

Pros

Its convenient to schedule health appointments on time at nearby locations with ease and security.

Cons

I havent found any negative points about this software its always been helpful.

“Had a client commit credit card fraud and Jane didnt have my back

Pros

It has a great copywriter. I love that everything is worded so kind and supportive. Thats why I choose Jane I had experience at other practices with them and they were straight forward easy to use.

Cons

So this past year I worked really hard and started up my own private practice. And after a year of completing many treatments with clients I had one that made a false credit card claim. This should have been fine as we had the sessions. And Janes software should have enough proof to support that the client paid, logged in attended each session for months and made full progress. After dec - mar Jane support sent me multiple different people and couldnt help. It refunded fully from my account all the money to the fradualent claim. Would not supply supporting logs, or evidence of sessions that were had. ane support team stated it couldnt do anything to support me aside both help me or stop the client from getting my money. As multiple bank draws were "refunded"/ came out and went to the client harrassing me before I could stop them or defend myself.

“Jane has put a new life in our practice!

Pros

Jane App Software is great for keeping my business organized and running smoothly. The scheduling features make it easy to book appointments and manage my waitlist, while the billing features save me time and effort. Plus, the software is secure and reliable, so I dont have to worry about my data being compromised.

Cons

The subscription plans can be quite costly for small businesses, and I find it hard to justify the expense. Additionally, I feel that some of the features are limited and could use more customization options.

“Really happy with Jane!

Pros

Jane is reliable with few patient complaints and quick resolutions to any difficulties. Transitions with practitioners are smooth and much of the program is intuitive.

Cons

Inventory management especially for larger dispensaries with multiple suppliers needs improvement.

“JaneApp is super user friendly!

Pros

The customer support offered by Jane is outstanding and the product is flexible intuitive and offers great reporting capabilities.

Cons

I cant think of any negatives at the moment. Apparently this response needs to be at least 40 characters long....

“Jane is like a “Jarvis” of our clinic!

Pros

I love that Jane App Software is cloud-based, so I can access my data from anywhere. The waitlist management features are also really useful, and the software makes it easy to keep track of my patients preferences. Plus, the support team is always very helpful in guiding me through any issues or questions I may have.

Cons

The interface can be a bit clunky at times, and I wish there were more features available to customize my workflow. Additionally, some of the features can be slow, making it difficult to get work done quickly.

“Excellent customer support. 

Pros

Using Jane App Software makes documenting and billing easy, allowing me to concentrate on patient care. The features are intuitive and user-friendly, and I had no trouble getting to grips with them. My clients also love the online booking and reminders, which help to keep them on track with their appointments.

Cons

The pricing can be quite expensive for small clinics, and I wish there were more affordable options available. Additionally, it would be nice if Jane App Software had more customization options.

“The best practice management software ever.

Pros

One of the best things that I have done is the switch from the old school paper-based system to Jane app. My life has improved a lot due to the numerous features offered by the software. From patient management to online booking, every feature works perfectly and does the job which, earlier, consumed a good amount of time and energy. In addition to this, the billing feature offered by the application has saved me from the manual efforts of keeping a track record of all the finances. It feels as if Jane is the new digital secretary and an accountant both.

Cons

The only thing that I found lagging about the software was the patient communication issue. There is no feature in the software that lets you connect with the patients, so, I have you use other external mediums to communicate with my clients. Every time I have to communicate with them, I have to do it separately by emailing them. Moreover, since I have to keep track record of all of my communication with the patients and their records; I have to copy all the emails and save them as files manually into the software to keep track. This gets very time-consuming and is an extra hassle.

“The best billing feature and customer support.

Pros

I have been using this software for the past few months now. I liked the online payment option given by the software. It lets customers pay you online through their credit cards. The feature proved to be very helpful, especially during the lockdown days when you had to isolate yourself. But thanks to this intuitive software I was able to manage my clients via virtual sessions and get paid online. Adding to that, the customer support representative is very supportive whenever you reach out. They are well-guided and well trained to fix your problems or at least point you to the proper department very quickly

Cons

The only thing that needs improvement, in my opinion, is the lack of demo time given for a group webinar. I believe that the length of the time should be extended as there is a whole group to deal with. Every person does not have the same pace of learning and a big decision has to be made for a company to shift its entire management process on the software or not. This is the only minor lagging point I felt initially. Otherwise, the program is perfect!

“The comprehensive features of the app are a time-saver.

Pros

The things I love the most about this incredible software are its simple features. For a self-employed person like me, it gets hectic if you have to keep a record of your clients, and their bookings and do the job from scratch by yourself. Thankfully, not anymore. The easy bookings and reminders feature of the app takes care of my appointments and keeps reminding me as well. Furthermore, the online documentation and billing feature is a cherry on top. So, I can take care of all my clients and the financials through this application, thus saving my time and energy.

Cons

While I love the application, I only wish for one thing that should be improved. There is no option to view those clients who have cancelled their appointments. Unfortunately, the system lacks this point. This feature added to the program would be really helpful for professionals like me to make a list of those clients who frequently cancel the appointment as well as the potential clients.

“The best EMR software in the market

Pros

We adore how the Jane app makes learning new software features so simple and natural. This has completely changed how we conduct our medical business. The simplicity of use and the opportunity to claim availability verification on our terms and at our convenience are two of the numerous benefits of online booking. No more playing phone tag and waiting for a callback. Also, it is an incredibly excellent billing feature for receiving payments. Things are easier to keep track of now that they have been streamlined and simplified. The customer-care support staff quickly fixed all of our problems or points.

Cons

The software is really valuable for our medical practice. Our team is really happy with the outcomes. But there are some minor issues that need to be sorted out. Like the intake forms, chart notes, and other documents, there should be more options to convert them into PDF files so they can be printed out more quickly. Whenever we required hard copies of our intake forms, the only method was to manually make templates in the Jane app software; we had to recreate them in a word processing document or PDF so we could print them out to match the others.