Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 280 users reviews
4.7
Rating Distribution
Positive
94%
Neutral
4%
Negative
2%
Starting Price
CA$54
per month
Jane App Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Jane App Features
Telehealth
Jane offers built-in telehealth that connects virtual visits with scheduling, charting, reminders, and billing. Patients can join through a secure link, the patient app, or portal without downloading separate software. Additionally, practitioners can use a virtual waiting room, screen sharing, in-call chat, and audio/video controls for a seamless telehealth experience.
Jane Payroll
Jane Payroll processes pay runs, tax remittances, and year-end tax forms for both salaried employees and independent contractors. It automatically calculates and files CPP, EI, and income tax remittances and generates T4s and T4As at year-end, with staff completing their own banking and tax setup rather than the clinic owner entering it manually.
Jane Websites
Jane Websites is an AI-powered website builder that creates a clinic website using information already stored in the Jane account. It supports customizable layouts, text, images, logos, and colors, while services, practitioners, and other details sync from Jane automatically. Websites also connect directly with Jane Online Booking and include built-in SEO foundations, mobile-friendly layouts, hosting, and dedicated support.
Virtual Assistants And Receptionists
This service provides a trained, real-world assistant or receptionist who works directly within a clinic’s daily workflow, rather than adding another layer of software. The assistant works in the practitioner’s Jane account and can handle tasks such as answering calls, scheduling appointments, supporting billing, uploading documents, and tracking lab results.
Pros And Cons of Jane App
Pros
Customizable templates make clinical documentation easier
Easy to set up and adapt to clinic needs
Scheduling tools help reduce administrative burden
Cons
Some data imports may take longer in the UK
Email support responses can sometimes take longer
Jane App Pricing
Balance | Practice | Thrive |
|---|---|---|
$54 per month | $79 per month | $99 per month |
|
|
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Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Jane App Reviews
Total 280 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars15%
3
Stars4%
2
Stars0%
1
Stars2%
Share your experience
Angela Sauve
Mental Health Care, 1-10 employees
More than a year
“user-friendly software”
Pros
It's genuinely very user friendly. Even when I'm stuck and can't figure something out, support will walk me through it whenever I need help and there are also solid tutorials available.
Cons
I still haven't figured out how to log in from my phone if there's an interruption with my laptop-that's something I may need to learn for backup access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mary Omann
Health, Wellness and Fitness, 1-10 employees
Less than a year
“well-documented all-in-one EMR”
Pros
Jane feels efficient and simple to use and everything is nicely documented. It lets our team use one of our mobile devices to respond to patients quickly and effectively, plus it works as an all-in-one EMR.
Cons
There aren't really any complaints about Jane. If anything ever came up or if we wanted to change something, I'm confident it wouldn't linger for long since the support team is genuinely excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanya Davey
Retail, 1-10 employees
Less than a year
“perfect for us”
Pros
Handles my appointments really well-I'm able to schedule them and quickly check what's coming up. It also stores the documents I need and supports video calls so I can attend sessions without juggling different tools.
Cons
Nothing stands out as something I dislike. It's working exactly how I need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Jane App?
The software is used by a range of healthcare and wellness professionals, including solo practitioners, independent healthcare clinics, wellness and holistic health businesses, physiotherapists, and mental health professionals.
What language does Jane App support?
Jane App software is primarily available in English.
What level of support does Jane App offer?
Jane App offers support via live chat, phone, email, and FAQs.
Does Jane App have a mobile app?
Yes, Jane App offers a dedicated mobile app for both iOS and Android.
What types of pricing plans does Jane App offer?
Jane App pricing starts at CA$54/month for the Balance plan. The Practice plan costs CA$79/month, and the Thrive plan is priced at CA$99/month. Get a detailed Jane App price breakdown.
What other apps does Jane App integrate with?
Jane App integrates with Fullscript, TELUS eClaims, Physitrack, Mailchimp, Teleplan, and Google Analytics, and more.
Does Jane App offer an API?
Yes, Jane App offers an API.


