Last Updated Oct 24, 2025
Key Takeaways
Generated from the text of customer reviews
Jane App is a cloud-based practice management platform built for allied health, wellness, and mental health clinics. Users appreciate its intuitive scheduling, billing, and charting tools, along with integrated telehealth and patient engagement features. While it’s praised for ease of use, some users note limited customization for complex workflows. Recent developments include an AI Scribe feature that handles documentation.
Our Verdict
Jane App is a strong fit for solo and small group practices seeking a simple, all-in-one solution. It supports efficient scheduling, documentation, and invoicing with minimal training. The software is considered cost-effective for solo practices, and its clean interface and client-focused design make it valuable for growing wellness clinics.
Overall Rating
Based on 110 users reviews
4.7
Rating Distribution
Positive
93%
Neutral
5%
Negative
2%
Starting Price
Starts at CAD $54
/month
What Is Jane App?
Jane App is a cutting-edge, cloud-based practice management software tailored specifically for health and wellness practitioners. It provides a comprehensive platform to streamline operations, simplify administrative tasks, and enhance productivity.
As a comprehensive solution, the Jane App enables users to conveniently book appointments online, create customizable charts and forms, manage payments, generate invoices and reports, and more, all through an intuitive user interface. By automating routine workflows, Jane App helps eliminate paper waste and saves valuable time for practitioners.
What Is Jane App Best For?
The software shines through its versatile online booking capabilities. It offers a custom-branded, client-friendly portal that allows patients to conveniently schedule appointments from any device. This innovative feature has gained considerable popularity among users. Beyond online booking, Jane App also provides a robust suite of billing, charting, and patient management tools, making it suitable for diverse healthcare settings.
What Are The Benefits Of Using Jane App?
- User-Friendly Interface: Jane App is designed to be intuitive and easy to use, even for those with limited technical skills
- Customization: Offers extensive customization options for forms, charts, and reports to fit various practice needs
- Multi-Disciplinary Support: Suitable for a wide range of health and wellness practitioners, making it ideal for multi-disciplinary clinics
- Client Management: Provides tools for client communication, including automated reminders and a client portal
- Reporting And Analytics: Offers a variety of reports to help practitioners understand their business performance and make data-driven decisions
- Security And Compliance: Ensures data security and compliance with healthcare regulations like HIPAA
How Much Does Jane App Cost?
Jane App pricing is flexible and based on the three pricing plans, including
- Balance - CAD $54/month (Single practitioner profile, up to 20 appointments per month)
- Practice - CAD $79/month (Plus $17.50/month/half license, plus $35/month/full license)
- Thrive - CAD $99/month (Plus $20/month/half license, plus $40/month/full license)
Disclaimer: The pricing is subject to change.
Jane App Integrations
It integrates with the following third-party software:
- Clinic Sites
- TELUS eClaims
- Physitrack
- MailChimp
- Teleplan
How Does Jane App Work?
Here’s how to get started with the software after its successful installation:
- Log in to your Jane App account using your username and password
- Set up client profiles by adding basic contact information, medical history, notes, and more
- Create practitioner and staff accounts to manage permissions and assign roles
- Build your service menu by adding types of sessions, treatments, and packages offered
- Configure your booking policy by setting availability, cancellation rules, and payment methods
- Design your practice website template to create a professional online presence
- Send client reminders and notifications by setting auto-respond features
- Schedule your first appointment through the calendar or online booking portal
- Start documenting sessions using customizable charting templates and forms
Who Is Jane App For?
The software is helpful for:
- Solo practitioners
- Independent health clinics
- Wellness businesses
- Small practices
- Physiotherapists
- Psychologists
Jane App Use Cases
Based on Jane EMR reviews and its features, the software effectively addresses diverse practice needs by translating features into practical solutions that ease clinic operations, improve patient management, and support business growth.
1. New Practices Seeking Easy Onboarding
Jane App works well with new or small practices that need a straightforward start without heavy technical burdens. Its intuitive design and comprehensive setup support simplify initial implementation. Reviews note the easy onboarding process and reliable customer support, which reduces the learning curve and speeds up going live. This ease of adoption helps new practices focus on patient care sooner while minimizing administrative distraction.
2. Clinics Prioritizing All-In-One Efficiency
For clinics aiming to consolidate scheduling, billing, and patient management into a single system, Jane App offers a centralized platform that streamlines operations. Features like automated appointment reminders, integrated billing, and secure patient records enhance workflow efficiency. User feedback frequently mentions how this integration reduces double work and saves staff time, resulting in smoother day-to-day management and improved clinic productivity.
3. Practices Focused On Patient Engagement And Retention
Clinics looking to attract and retain patients benefit from Jane’s online self-scheduling, automated communication, and customizable patient intake forms. Reviews highlight how these tools increase appointment bookings and reduce no-shows. The software’s flexible appointment management supports multi-provider setups, enhancing service accessibility. As a result, practices see improved patient satisfaction and clinic revenue growth.
Jane App User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support | Speed & Technical Issues |
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Reviewers consistently highlight Jane’s support team as friendly, responsive, and helpful. For example, a reviewer said, “I absolutely love how responsive Jane’s customer service is.” | Many users report occasional glitches and loading issues that require refreshing the page to keep appointments accurate. As a reviewer said, “Sometimes it glitches and you have to refresh the page to make sure all appointments are up to date.” |
Ease of Use | Onboarding Complexity |
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Many reviewers praise Jane’s clean layout and large template library as intuitive and time-saving. For example, a reviewer said, “Jane is so very easy to use once you get into it!” | Several users describe the setup process as lengthy and sometimes frustrating, with a few abandoning setup after problems. A user said, “I spent over a month setting up my account only to abandon it... I was locked out of my account.” |
Scheduling & Booking | Customization & Integration Gaps |
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Users appreciate Jane’s online booking, reminders, and scheduling tools, highlighting their role in improving clinic efficiency and reducing no-shows. One user noted they were “happy to use this application as it works to support after-hours bookings.” | Users appreciate built-in features but often ask for more third-party integrations. As a user noted, Jane “doesn't offer integration with a picture app or staff tracking.” |
Is Jane App Right For You?
Need a system that can grow as your business expands? Jane App seamlessly scales to support solo practitioners and large integrated clinics. With multi-user access and robust features for teams, Jane App maintains a unified view of your practice, no matter its size.
Rest assured that Jane App's dynamic software will evolve with you as your practice grows. With new features and enhancements added regularly based on user demand, you'll have the flexibility and control to optimize workflows for years.
Still not sure if Jane App is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
