Jane App

Jane App

Claimed

Claimed

110 Review(s)

Overview

Jane App offers robust practice management, aiding in scheduling, charting, billing, and client engagement. While solo practitioners praise its intuitiveness, larger teams may initially find navigating roles and permissions complex. However, its all-in-one solution streamlines workflows across locations through digital booking, telehealth facilities, and analytics suites.

Overall Rating

Based on 110 users reviews

4.7

Rating Distribution

Positive

93%

Neutral

5%

Negative

2%

Starting Price
CAD $54

/month

Jane App Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Jane App?

Jane App is a cutting-edge, cloud-based practice management software tailored specifically for health and wellness practitioners. It provides a comprehensive platform to streamline operations, simplify administrative tasks, and enhance productivity. 

As a comprehensive solution, the Jane App enables users to conveniently book appointments online, create customizable charts and forms, manage payments, generate invoices and reports, and more, all through an intuitive user interface. By automating routine workflows, Jane App helps eliminate paper waste and saves valuable time for practitioners.

What Is Jane App Best For?

The software shines through its versatile online booking capabilities. It offers a custom-branded, client-friendly portal that allows patients to conveniently schedule appointments from any device. This innovative feature has gained considerable popularity among users. Beyond online booking, Jane App also provides a robust suite of billing, charting, and patient management tools, making it suitable for diverse healthcare settings. 

What Are The Benefits Of Using Jane App?

  • User-Friendly Interface: Jane App is designed to be intuitive and easy to use, even for those with limited technical skills. 
  • Customization: Offers extensive customization options for forms, charts, and reports to fit various practice needs. 
  • Multi-Disciplinary Support: Suitable for a wide range of health and wellness practitioners, making it ideal for multi-disciplinary clinics. 
  • Client Management: Provides tools for client communication, including automated reminders and a client portal. 
  • Reporting and Analytics: Offers a variety of reports to help practitioners understand their business performance and make data-driven decisions. 
  • Security and Compliance: Ensures data security and compliance with healthcare regulations like HIPAA

How Much Does Jane App Cost?

Jane App pricing starts at $54 CAD per month with extra fees for additional features like insurance billing, practitioner licenses and more.

The software offers the following pricing plans:

  • Balance - CAD $54/month (Single practitioner profile, up to 20 appointments per month)
  • Practice - CAD $79/month (Plus $17.50/month per half license, plus $35/month per full license)
  • Thrive - CAD $99/month (Plus $20/month per half license, plus $40/month per full license)
Contact us to discuss Jane App pricing plans in more detail.

Disclaimer: Pricing is subject to change.

Jane App Integrations

It integrates with the following third-party software:

  • Clinic Sites
  • TELUS eClaims
  • Physitrack
  • MailChimp
  • Teleplan

How Does Jane App Work?

Here’s how to get started with the software after its successful installation:

  • Log in to your Jane App account using your username and password
  • Set up client profiles by adding basic contact information, medical history, notes, and more
  • Create practitioner and staff accounts to manage permissions and assign roles
  • Build your service menu by adding types of sessions, treatments, and packages offered
  • Configure your booking policy by setting availability, cancellation rules, and payment methods
  • Design your practice website template to create a professional online presence
  • Send client reminders and notifications by setting auto-respond features
  • Schedule your first appointment through the calendar or online booking portal
  • Start documenting sessions using customizable charting templates and forms
The Jane App demo takes you through these steps in more detail.

Who Is Jane App For?

The software is helpful for:

  • Solo practitioners
  • Independent health clinics
  • Wellness businesses
  • Small practices
  • Physiotherapists
  • Psychologists

Jane App Use Cases

Based on Jane EMR reviews and its features, the software effectively addresses diverse practice needs by translating features into practical solutions that ease clinic operations, improve patient management, and support business growth.

1. New Practices Seeking Easy Onboarding

Jane App works well with new or small practices that need a straightforward start without heavy technical burdens. Its intuitive design and comprehensive setup support simplifying initial implementation. Reviews note the easy onboarding process and reliable customer support, which reduces the learning curve and speeds up going live. This ease of adoption helps new practices focus on patient care sooner while minimizing administrative distraction.

2. Clinics Prioritizing All-In-One Efficiency

For clinics aiming to consolidate scheduling, billing, and patient management into a single system, Jane App offers a centralized platform that streamlines operations. Features like automated appointment reminders, integrated billing, and secure patient records merge workflows efficiently. User feedback frequently mentions how this integration reduces double work and saves staff time, resulting in smoother day-to-day management and improved clinic productivity.

3. Practices Focused On Patient Engagement And Retention

Clinics looking to attract and retain patients benefit from Jane’s online self-scheduling, automated communication, and customizable patient intake forms. Reviews highlight how these tools increase appointment bookings and reduce no-shows. The software’s flexible appointment management supports multi-provider setups, enhancing service accessibility. As a result, practices see improved patient satisfaction and clinic revenue growth.

Jane App User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Customer Support

Speed & Technical Issues

  • 80–90% Positive
  • ~5% Negative
  • 10–15% Neutral/Mixed
  • 20–25% Positive
  • 55–60% Negative
  • 20–25% Neutral

Reviewers consistently highlight Jane’s support team as friendly, responsive, and helpful. For example, a reviewer said, “I absolutely love how responsive Jane’s customer service is.”

Many users report occasional glitches and loading issues that require refreshing the page to keep appointments accurate. As a reviewer said, “Sometimes it glitches and you have to refresh the page to make sure all appointments are up to date.”

Ease of Use

Onboarding Complexity

  • 70–80% Positive
  • 5–10% Negative
  • 15–20% Neutral/Mixed
  • 10–15% Positive
  • 65–70% Negative
  • 15–20% Neutral/Mixed

Many reviewers praise Jane’s clean layout and large template library as intuitive and time-saving. For example, a reviewer said, “Jane is so very easy to use once you get into it!”

Several users describe the setup process as lengthy and sometimes frustrating, with a few abandoning setup after problems. A user said, “I spent over a month setting up my account only to abandon it... I was locked out of my account.”

Scheduling & Booking

Customization & Integration Gaps

  • 65–75% Positive
  • 10–15% Negative
  • 15–25% Neutral/Mixed
  • 20–25% Positive
  • 50–55% Negative
  • 20–25% Neutral/Mixed

Users appreciate Jane’s online booking, reminders, and scheduling tools, highlighting their role in improving clinic efficiency and reducing no-shows. One user noted they were “happy to use this application as it works to support after-hours bookings.”

Users appreciate built-in features but often ask for more third-party integrations. As a user noted, Jane “doesn't offer integration with a picture app or staff tracking.”

Is Jane App Right For You?

Need a system that can grow as your business expands? Jane App seamlessly scales to support solo practitioners and large integrated clinics. With multi-user access and robust features for teams, Jane App maintains a unified view of your practice, no matter its size.

Rest assured that Jane App's dynamic software will evolve with you as your practice grows. With new features and enhancements added regularly based on user demand, you'll have the flexibility and control to optimize workflows for years.

Still not sure if Jane App is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

Jane App Features

Jane App allows users to create customizable online booking pages for clients. Practitioners can display their services and availability, and clients can easily self-schedule appointments online from any device. This helps reduce no-shows and makes the booking process more convenient for customers. The online booking feature also allows practices to capture more booking inquiries from their website.

See How It Works

The software provides comprehensive charting capabilities. Users can create and customize their soap notes, intake forms, assessments, and other documentation templates. Practitioners can efficiently capture all clinical details and patient information. Jane App also allows sharing charts across staff for collaboration. Digital charting eliminates paper files and makes patient records easily accessible online.

See How It Works

Jane App has a robust payment processing system integrated into the software. Practices can accept online and in-person client payments from the dashboard. The system supports various payment methods, including credit cards, debit cards, and e-checks. Practices no longer need additional payment hardware since Jane App is PCI compliant. The payment feature streamlines booking to billing workflows.

See How It Works

Jane App generates detailed reports to track key metrics and business insights. Through built-in reporting dashboards and exportable reports, practices can monitor financials, resource utilization, no-show rates, and more. Practices can enhance decision-making by accessing real-time data to track performance and better manage their operations.

See How It Works

The feature offers a centralized calendar where practices can manage staff, clients, and locations. The staff can easily track appointments, payments, client history, and no-shows in one place. Built-in waitlists, automated notifications, customizable permissions, quick search, and visual time-slot highlights make scheduling simpler.

See How It Works

Jane App offers HIPAA-compliant telehealth features for conducting online visits. Practitioners can host video sessions for up to 12 related clients simultaneously and securely through the software, allowing providers to connect with patients virtually. The telehealth features are seamlessly integrated with booking, charting, and billing workflows.

See How It Works

Pros And Cons of Jane App

Pros

  • Jane account can be accessed from any device with an internet connection

  • Syncs files, calendar and notes across all user profiles

  • Centrally stores sensitive healthcare records securely

  • Scales easily as practices expand operations

Cons

  • Web-based access requires an internet connection

  • The learning curve for new users transitioning

  • Software upgrades may involve adjustments

Jane App Pricing

Disclaimer: The pricing details were last updated on Sep 08, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Jane App Reviews

Total 110 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

13%

3

Stars

5%

2

Stars

1%

1

Stars

2%

Share your experience

N

Nicola

Medical Practice, N/A employees

Free Trial

4.0
August 2024

Jane is really cool

Pros

Scheduling appointments has become much easier for me by using this app.

Cons

I did not like the interface initially, but I have started to like it each passing day.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R

Rubi

Medical Practice, 1-10 employees

Less than a year

5.0
August 2024

Great customer service

Pros

The efficiency and professionalism of customer service is outstanding. I get quick answers every time.

Cons

I have no concerns at this time and am very happy with the results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Myles

Mental Health Care, 1-10 employees

More than a year

5.0
August 2024

Love their services

Pros

The platform works well and meets most of our needs. It's simple but what stands out most is the exceptional help/service. I always receive a prompt response from their support staff who go above and beyond to assist.

Cons

It does not easily handle taking retainers on an account and I think they should work on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Jane App is ideal for solo practitioners, small independent healthcare businesses, and clinics with up to 10 practitioners across different specialties.

Yes, the Jane App works great on tablets, smartphones, laptops, and desktop computers running platforms like Android, Apple, and Microsoft.

Jane App supports clinics and practitioners in Canada, the US, the UK, and Australia. It is also becoming increasingly available in other international markets.

No, Jane software is not free. You must subscribe to access all its features and benefits for managing health and wellness practices.

Jane App offers unlimited support and friendly human assistance via phone, email, and chat.

No, Jane App is entirely web-based and cloud-hosted. It can be accessed via any modern web browser from any internet-connected device.

Jane App offers affordable monthly pricing packages starting from CAD $54/ month based on the number of practitioners in a clinic, with no long-term contracts. Contact us for a Jane App cost tailored to your practice's needs.

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