Jane App Reviews

“templates are amazing”

Pros

Jane feels genuinely user-friendly and the whole workflow is adaptive. The templates are simple to follow and it's simple to tweak them to match what you need.

Cons

Pricing is on the expensive side. A few features can feel like "bells and whistles" that a large clinic might actually benefit from but smaller practices may not need as much.

“An efficient tool”

Pros

Really simple to use and it keeps getting better over time. The workflow feels efficient which makes day-to-day tasks faster.

Cons

Nothing major to complain about-if anything, I'd just like to see more colour options and additional customizable flag choices.

“quick booking”

Pros

The interface is really simple and it lets customers book and adjust appointments in just a few clicks.

Cons

I kept having to remember my login for each facility that uses Jane since there isn't a single login that pulls up all my appointments across different businesses.

“excellent EHR for chiro practice”

Pros

Jane has been the best EHR system I've used for my chiropractic setup and the customer support has been excellent too.

Cons

Don't have any real complaints about Jane. The small bugs I've run into were handled quickly by the Jane team so nothing has lingered.

“readable interface”

Pros

This is much more readable and genuinely useful. I can access what I need pretty easily which makes everyday use faster.

Cons

A few questions don't get answered so it feels incomplete. I think the FAQ should be improved to cover those missing problem scenarios.

“Incredibly helpful support”

Pros

From the moment I launched my new clinic, the support team has been incredibly helpful. I've relied on their support throughout the setup. Just having them available has eased so much stress in my day to day and I am genuinely grateful for their consistent help, thank you so much!

Cons

It doesn't offer any AI integration at the moment and on top of that I have to shell out extra money if I want the invoicing add-on enabled.

“Very easy to navigate”

Pros

The platform is very easy to navigate and the customer support team is always willing to help.

Cons

As a new solo practitioner I am finding the pricing structure a bit steep for my practice.

“Great for client notes, just over my budget”

Pros

I really like that I can document client interactions and send them emails so they can securely review their notes.

Cons

Well the price exceeds my limited budget.

“unified scheduling platform”

Pros

The interface is user friendly and I like that I could manage both client appointments and practitioner schedules together in a single unified platform.

Cons

There are no significant negatives to mention from my side. Since our use focused on booking salon appointments, we rarely used the charts function, though I recognize it would likely be valuable for other sectors like medical or therapy practices.

“great template library!”

Pros

Navigation and deployment were pretty simple and I really liked the template library. As it made sharing templates with other practitioners simple, plus I could easily check what colleagues were using.

Cons

I discovered it did not support the functionality required to submit insurance claims or handle ERA processing which was a significant limitation for my workflow.

“Smooth onboarding with phenomenal support”

Pros

We onboarded this tool about a month ago and the whole transition went smoothly. I compare it to the Y2K scare as everyone was anxious at first, but in the end things ran fine. Their customer support has been phenomenal. Everyone I have dealt with has been deeply knowledgeable and when they were not sure about something, they took the time to investigate and got back to me promptly.

Cons

Honestly I dont have anything bad to report about the platform or the people behind it. There are a few features, bells and whistles I'd like to see added, but they appear receptive to suggestions and seem committed to refining and enhancing their system based on user feedback.

“Incredibly affordable”

Pros

Jane is incredibly affordable and it delivers more features than I ever expected it would!

Cons

It does not offer a way to store and quickly review X-ray images which was a major limitation. As a chiropractor who routinely takes X-rays of my patients that missing capability was really important to me.

“Simple booking system with easy integration”

Pros

Its a simple booking system that I was able to integrate into my website with very little hassle.

Cons

I have not run into any problems setting up this tool for my clients or when using it myself.

“user-friendly software”

Pros

It was an excellent piece of software to begin with. I really liked how user-friendly it was, the quick-to-learn notes feature was excellent and it worked very well for our smaller initial patient roster.

Cons

After reaching a certain capacity and beginning to refer and co-treat more patients, we realized the notes needed to look more professional. We needed to send them to other providers like practitioners, massage therapists, functional medicine clinicians and acupuncturists in a format that was easier for them to read and simpler for us to produce.

“Huge range of features and best team”

Pros

The software offers a huge range of features, helps me stay organized and keeps my whole team aligned and moving our workflows forward. Plus Jane's team is truly the best!

Cons

Personally the redesigned timesheet still feels rough around the edges. So I expect it will get better with future updates.

“allows view appointments and bills easily”

Pros

I like that I can quickly view my appointments and bills all in one convenient place.

Cons

As a patient using the app and software, I don't have any complaints.

“Very user friendly interface for customers”

Pros

Using it, I find the interface very user friendly and it gives customers the convenience to schedule and update their appointments in just a few clicks.

Cons

I ended up having to remember a separate login for each clinic or facility that used this tool and I could not sign in with a single account to view every appointment across different businesses.

“Really simple!”

Pros

It is really simple to use, it keeps improving over time and it handles tasks quickly and efficiently.

Cons

There is not much I dislike. I just wish there were more colour choices and stronger options for customizing flags.

“user-friendly and easy”

Pros

Jane is incredibly user-friendly and genuinely easy to use and the templates are simple to follow and really easy to customize to fit my workflow.

Cons

It is on the expensive side and at times it feels loaded with features such as bells and whistles that seem intended for big clinics rather than smaller practices.

“Best EHR software for chiropractors”

Pros

From my experience, Jane is the best EHR software system for chiropractors and I find their customer service excellent as well.

Cons

I do not have any major complaints about it. The few glitches I've come across were fixed promptly and professionally by the support team every time.