Total 194 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars13%
3
Stars1%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rebecca
Hospital & Health Care, 51-100 employees
Less than a year
“Kipu Review
Pros
I really like the user friendliness and navigational ease. Even when training new employees, they quickly grasp its functionality.
Cons
It has experienced two issues since I started working here and thats within just six months.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen
Hospital & Health Care, 101-500 employees
Less than 6 months
“Kipu is OK
Pros
It is easy to use with patient photos and alerts conveniently accessible in one place.
Cons
I have no complaints. I cannot say anything bad about this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Chasity
Consumer Services, 51-100 employees
Less than a year
“Review for Kipu
Pros
Everything is combined in one place. I can easily complete a Master Recovery Plan and conduct necessary reviews while keeping it an active document to accommodate new goals and updates.
Cons
The validation assessment feature does not work properly.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
10
Functionality
10
Albert
Hospital & Health Care, 51-100 employees
More than a year
“Kipu EMR
Pros
The system is very user friendly. I rely on it daily for group notes, daily updates, group assignments, ROIs and consents.
Cons
At this time there is nothing to mention. When I first started using it, the page didn't update as quickly as it does now because of that I lost some work initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanne
Hospital & Health Care, 51-100 employees
Less than 6 months
“User Friendly
Pros
I am new to this field of work and I find KIPU to be very intuitive and easy to navigate.
Cons
It is frustrating that I can't view scanned insurance cards in a larger format.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Heath
Hospital & Health Care, 51-100 employees
More than a year
“Great EMR
Pros
I like how effortless it is to input new patients and navigate through their charts.
Cons
Compared to other EMRs I have used there iss nothing negative to say in comparison.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Facilities Services, 11-50 employees
Less than a year
“Thankyou Kipu
Pros
The user friendliness and precision of KIPU in finding the necessary information for successful record keeping and client management are remarkable.
Cons
I like Kipu and currently there is nothing I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Juaquin
Hospital & Health Care, 1-10 employees
Less than a year
“Well worth it
Pros
Keeping track of clients daily counts and progress is exceptionally easy.
Cons
Initially it was hard to learn but with regular use and time, the program becomes easier to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shea
Mental Health Care, 51-100 employees
Less than a year
“Great EMR Platform
Pros
I really like how effortlessly I can use Kipu. I have had experiences with EMR systems that were unnecessarily complex in the past.
Cons
I feel like KIPU could improve the ease of editing documentation. For example if I want to add or change the format of a Continuing Care Plan. it often requires spending several hours on the phone with a KIPU representative.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Brandon
Individual & Family Services, 11-50 employees
Less than a year
“User interface functionality
Pros
It is very user friendly and can be easily taught to non experts. Corrections and retakes are monitored but allowed meaning you can fix an error and the system notifies the administrator when an issue occurs.
Cons
It would be nice if there was a way to seamlessly cross reference two separate systems without switching login portals, but I understand that it's likely impossible due to security concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Mental Health Care, 500+ employees
Less than a year
“Review of Kipu
Pros
The program operates swiftly. Treatment plans offer various options to assist in creating suitable patient plans.
Cons
It doesn't automatically capitalize the first letter of a new sentence which can be a minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Schuyler
Medical Practice, 51-100 employees
Less than a year
“Very clean and simple
Pros
Its simple and neat making it easy for me to learn and use.
Cons
I like how easy it was for me to navigate through the tabs. In other words no cons in kipu for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kody
Hospital & Health Care, 11-50 employees
Less than a year
“Facts concerning KIPU EMR
Pros
Once you grasp the system, it is extremely intuitive to navigate and the assessments are thorough, meeting all the required standards.
Cons
Some forms have grammatical errors and can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
John
Hospital & Health Care, 51-100 employees
Less than a year
“Kipu for addictions counselors
Pros
I have noticed that Kipus functionality is impressive and both counselors and other staff find it easy to grasp in a short amount of time.
Cons
Currently, there's nothing that I need to report.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Judy
Hospital & Health Care, 11-50 employees
More than a year
“Kipu is Fast, Easy to Use and Access
Pros
Kipu is speedy, easily accessible and our team operates efficiently with it.
Cons
There are no features that I like the least about Kipu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Loren
Mental Health Care, 500+ employees
Less than 6 months
“KIPU, a User Friendly Program
Pros
I love that how smooth navigation of KIPU. It is very intuitive and streamlines documentation, charting and record retrieval.
Cons
I believe KIPU could benefit from having more built in assessment scoring measures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
christina
Medical Practice, 11-50 employees
Less than a year
“why I Like KIPU
Pros
I have used other systems and I can confidently say that KIPU is very user friendly.
Cons
I don't like how the cursor jumps around while writing notes. It is something that is very irritating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ana
Mental Health Care, 51-100 employees
More than a year
“Review
Pros
The different tabs and sections are easily readable and highly reliable.
Cons
Sometimes when updating and validating the system fails to save, forcing me to type the full clinical notes repeatedly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mindy
Mental Health Care, 500+ employees
Less than a year
“Easy to Navigate
Pros
I really like the simplicity of KIPU. Its easy to identify document creators and review them.
Cons
Integrating Lab reports into the existing KIPU program was the most challenging part. However we easily handled it with professionals outside of our agency. KIPU and the lab. Overall the integration was smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Hospital & Health Care, 51-100 employees
More than a year
“Kipu is the Best
Pros
The system is simple to use, dependable and makes it easy to add documents and files. It is fast allowing smooth navigation between screens. It securely holds and safeguards a wealth of information.
Cons
I don't have any cons to share. Kipu fulfills all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10