Total 194 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Rebecca

Hospital & Health Care, 51-100 employees

Less than a year

5.0
August 2023

Kipu Review

Pros

I really like the user friendliness and navigational ease. Even when training new employees, they quickly grasp its functionality.

Cons

It has experienced two issues since I started working here and thats within just six months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jen

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
August 2023

Kipu is OK

Pros

It is easy to use with patient photos and alerts conveniently accessible in one place.

Cons

I have no complaints. I cannot say anything bad about this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Chasity

Consumer Services, 51-100 employees

Less than a year

5.0
August 2023

Review for Kipu

Pros

Everything is combined in one place. I can easily complete a Master Recovery Plan and conduct necessary reviews while keeping it an active document to accommodate new goals and updates.

Cons

The validation assessment feature does not work properly.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

10

A

Albert

Hospital & Health Care, 51-100 employees

More than a year

5.0
August 2023

Kipu EMR

Pros

The system is very user friendly. I rely on it daily for group notes, daily updates, group assignments, ROIs and consents.

Cons

At this time there is nothing to mention. When I first started using it, the page didn't update as quickly as it does now because of that I lost some work initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joanne

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
August 2023

User Friendly

Pros

I am new to this field of work and I find KIPU to be very intuitive and easy to navigate.

Cons

It is frustrating that I can't view scanned insurance cards in a larger format.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

H

Heath

Hospital & Health Care, 51-100 employees

More than a year

5.0
August 2023

Great EMR

Pros

I like how effortless it is to input new patients and navigate through their charts.

Cons

Compared to other EMRs I have used there iss nothing negative to say in comparison.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Facilities Services, 11-50 employees

Less than a year

5.0
August 2023

Thankyou Kipu

Pros

The user friendliness and precision of KIPU in finding the necessary information for successful record keeping and client management are remarkable.

Cons

I like Kipu and currently there is nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J

Juaquin

Hospital & Health Care, 1-10 employees

Less than a year

5.0
August 2023

Well worth it

Pros

Keeping track of clients daily counts and progress is exceptionally easy.

Cons

Initially it was hard to learn but with regular use and time, the program becomes easier to navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Shea

Mental Health Care, 51-100 employees

Less than a year

5.0
August 2023

Great EMR Platform

Pros

I really like how effortlessly I can use Kipu. I have had experiences with EMR systems that were unnecessarily complex in the past.

Cons

I feel like KIPU could improve the ease of editing documentation. For example if I want to add or change the format of a Continuing Care Plan. it often requires spending several hours on the phone with a KIPU representative.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B

Brandon

Individual & Family Services, 11-50 employees

Less than a year

5.0
August 2023

User interface functionality

Pros

It is very user friendly and can be easily taught to non experts. Corrections and retakes are monitored but allowed meaning you can fix an error and the system notifies the administrator when an issue occurs.

Cons

It would be nice if there was a way to seamlessly cross reference two separate systems without switching login portals, but I understand that it's likely impossible due to security concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Mental Health Care, 500+ employees

Less than a year

5.0
August 2023

Review of Kipu

Pros

The program operates swiftly. Treatment plans offer various options to assist in creating suitable patient plans.

Cons

It doesn't automatically capitalize the first letter of a new sentence which can be a minor inconvenience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Schuyler

Medical Practice, 51-100 employees

Less than a year

5.0
August 2023

Very clean and simple

Pros

Its simple and neat making it easy for me to learn and use.

Cons

I like how easy it was for me to navigate through the tabs. In other words no cons in kipu for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kody

Hospital & Health Care, 11-50 employees

Less than a year

4.0
August 2023

Facts concerning KIPU EMR

Pros

Once you grasp the system, it is extremely intuitive to navigate and the assessments are thorough, meeting all the required standards.

Cons

Some forms have grammatical errors and can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

John

Hospital & Health Care, 51-100 employees

Less than a year

4.0
August 2023

Kipu for addictions counselors

Pros

I have noticed that Kipus functionality is impressive and both counselors and other staff find it easy to grasp in a short amount of time.

Cons

Currently, there's nothing that I need to report.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Judy

Hospital & Health Care, 11-50 employees

More than a year

5.0
August 2023

Kipu is Fast, Easy to Use and Access

Pros

Kipu is speedy, easily accessible and our team operates efficiently with it.

Cons

There are no features that I like the least about Kipu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Loren

Mental Health Care, 500+ employees

Less than 6 months

5.0
August 2023

KIPU, a User Friendly Program

Pros

I love that how smooth navigation of KIPU. It is very intuitive and streamlines documentation, charting and record retrieval.

Cons

I believe KIPU could benefit from having more built in assessment scoring measures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

christina

Medical Practice, 11-50 employees

Less than a year

4.0
August 2023

why I Like KIPU

Pros

I have used other systems and I can confidently say that KIPU is very user friendly.

Cons

I don't like how the cursor jumps around while writing notes. It is something that is very irritating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Ana

Mental Health Care, 51-100 employees

More than a year

5.0
August 2023

Review

Pros

The different tabs and sections are easily readable and highly reliable.

Cons

Sometimes when updating and validating the system fails to save, forcing me to type the full clinical notes repeatedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mindy

Mental Health Care, 500+ employees

Less than a year

5.0
August 2023

Easy to Navigate

Pros

I really like the simplicity of KIPU. Its easy to identify document creators and review them.

Cons

Integrating Lab reports into the existing KIPU program was the most challenging part. However we easily handled it with professionals outside of our agency. KIPU and the lab. Overall the integration was smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cynthia

Hospital & Health Care, 51-100 employees

More than a year

5.0
August 2023

Kipu is the Best

Pros

The system is simple to use, dependable and makes it easy to add documents and files. It is fast allowing smooth navigation between screens. It securely holds and safeguards a wealth of information.

Cons

I don't have any cons to share. Kipu fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10